Don't even think of going around lunch time or after classes in the evening. They move at a snails pace and I'm not joking. There is no sense of urgency with some of the workers. In the evening the line will even stretch out the door. You'll be standing there for at least 45min to get your food. The food is pretty alright. I have had some not fully cooked rice before but for the most part the food is consistent. Although if you go right before they close be prepared for not the best quality food. read more

Ordered a double chicken bowl with an extra cup of chicken for delivery. It took about 45 minutes to get here and it barely had anything in the bowl. Play the extra cup of chicken that I got is in a little queso cup instead of the one it's supposed to be in which is probably 4 times bigger. You're telling me this little cup of chicken is worth $5. Called customer service and they said they'd give me a bogo coupon when I already got cheated out of at least $10 worth of my order read more

Chipotle Mexican Grill - Mexican Near Me - State College, Pennsylvania

DISGUSTING!!! My family and LOVE Chipotle but the one time on N. Atherton is just beyond disgusting! The employees are RUDE!!! I can't believe there isn't a manager on duty ! They were out of rice fajitas and I think queso. There was food everywhere floors just everywhere! Where is the quality control? I think the department of health should be called in on this place! Corporate should close it down! Never mind the fact that I got 2 of the exact same bowls and my husband and I counted 9 pieces of steak between the two of them! Yet I sure was charged for double ! The girl just walked away from me when I asked for the receipt! Guess they were out of paper too! This is the third and final time I will go to Chipotle! I will start going to Moes or Qdoba but this place is just not worth the wasted money !!! read more

I have never been to a chipotle where you are served such small portions. My son finished an entire bowl in8 bites. I asked to talk to a manager about what he was given, and the girl at the register left and never sent one. Don't bother contacting customer service either. They refuse to resolve anything. I've done 2 live chats and they refused to give me any support. I asked for the number to call and was refused too. Unreal. This experience has turned me off to ever going back. read more

Staff was HORRIBLE forced me to have a children's cheese quesadilla for no reason. Secondly they didn't even WARM the quesadilla all the cheese was just straight cheese not melted AT ALL. Horrible experience all around place is DISGUSTING TEAR THE PLACE DOWN ITS HORRIBLE EVERYTHING ABOUT IT. I'm gonna say it. My least favorite restaurant experience EVER. I am SICKENED by everyone there read more

I have NEVER been to a Chipotle, let alone any establishment, that is this disorganized. If you're hungry and need food, don't go here... they won't have anything. No chicken, no lettuce, no sour cream, no guac, no utensils. How am I supposed to eat without a fork? My hands? This location definitely needs a new manager, PRONTO! read more

Wish I read the reviews before ordering from here. I ordered a bowl through Grubhub and literally got an empty container. Soooo frustrating after a long day of work and you're starving! read more

Chipotle Mexican Grill - Mexican Near Me - State College, Pennsylvania

Chips were stale. Cheese tasted weird. Management clearly needs change, couldn't even get ice in my cup and the drink selections were completely out... and it was only 11:00 in the morning read more

I was so excited to get to chipotle and try the new chicken Al pastor this past Friday. I walked in to the restaurant looked and it looked terrible ! The floor was atrocious dirt and ice everywhere. Once started my orde they had no brown rice ready with a wait of 20 minutes. The white rice was mushy and over cooked. Lastly, at the end of the line to be out of drinks and vinaigrette. This place seriously needs help! read more

They never give you big enough portions and they are always out of stuff. The workers don't care and you pay a premium price for little to no protein even if you get double. read more

Been here twice both times missing items or toppings. Do not order from The app your order has zero chance of being correct or even if it is the bowls will be halfway full or inedible. This location has ruined chipotle for me. read more

The location of this Chipotle is very conveniently located downtown on the east side, so I have been a patron almost my entire college experience. The food is generally pretty good, but there have been a few instances where the rice is crunchy, the beans haven't been drained, or the meat I get is burnt. Usually, I order my chipotle online and go to pick it up. There have been more than a few occasions, particularly on Sunday and Monday evenings, where the orders for pick-up are extremely backed up and there are 10+ people waiting to pick up their orders. I have had experiences before where I come back 30 minutes after my "promised" pick up time to have my order not be ready still. The employees have okay attitudes unless they are busy, then they are generally apathetic and do not move with a sense of urgency. read more

Worst chipotle I've ever had. Horrible serving size, cold food, squishy steak.

The best food in town. They have chicken, steak, barbacoa(goat) and sofritas which is a plant-based protein meat that's vegetarian all of it is organic and non-GMO. All the ingredients are organic and non-GMO. read more

I love Chipotle but not the Heister store. I prefer the one on North Atherton but unfortunately the Heister St. store is closer for delivery. My order tonight was a big disappointment. The rice was hard and crunchy. Someone needs to teach these students how to cook rice. Considering it's a chain restaurant I'm sure the rice is parboiled. It doesn't take a genius to cook parboiled rice. My previous order was a disappointment too. Most of my pastborders have had issues. If I'm ever at the other end of State College I'll just get my future order from the Atherton store. I'm done with the Heister St, store for good. read more

Ever since the Cinema 5 closed downtown, I've been conflicted. On the one hand, I lost tons of good memories of my early college days watching movies. But seeing the old theater replaced with a restaurant is a nice change. Chipotle is one of the more recent Mexican food chains making its way around the Ohio/PA area. Simply put, they make extremely filling burritos at a fair price. There was a decent sized line at the place, about a five minute wait before we could order. I grabbed a steak bowl with pinto beans, corn salsa, and a side of chips with it. All things considered, Chipolte burritos are naturally spicy which sent my friend into a soda drinking spree. The meat tasted fresh and overall the burrito felt filling. The chips on the other hand are hit or miss between our group. I loved the chips, they mixed a lime and very salty flavor. Either way, Chipolte is a nice way to fill up for about $10 a head. read more

Chipotle Mexican Grill - Mexican Near Me - State College, Pennsylvania

We won't be going to any chipotle anymore. My husband loves chipotle and he was so excited for the bogo deal for Veterans Day. We get there and are told they had to decide between doing a veteran deal or another promotion...they went with the other promotion. Cool, we will go with the other burrito place from now on! read more

Consistent mexican comfort food. Love the salad with carnitas. Guacamole is good, however it is an upcharge. read more

Chipotle Mexican Grill - Carnitas salad - Mexican Near Me - State College, Pennsylvania

I went on a Sunday evening after graduation weekend. I will start with the good: I think the sentence above covered it. The bad: the servers (?) were indifferent. The chips were beyond stale. read more

I ordered online for pickup to skip the line, and every time i have visited this chipotle it has been a complete disappointment. This time, i ordered a burrito bowl with double chicken and some other toppings. They failed to include rice in my bowl and didn't add the extra chicken. My bowl had one order of chicken and cheese on top. Completely ridiculous. read more

Chipotle Mexican Grill - Mexican Near Me - State College, Pennsylvania

There is really NO POINT in ordering online from this company. Waiting 30+ minutes after we arrive at the time the app said the order would be ready is ridiculous. If I hadn't paid already I would walk away. This is asinine. Order from somewhere else and don't waste your time. read more

I am writing this at 8:10 pm waiting for my order that was promised at 5:50 pm. This is not the first time that this has happened as I waited an hour and a half for an order last week. As a doordash driver this is frustrating as I am losing time waiting for someone's order when I could be out making money. This NEEDS to be addressed. read more

Where do I start... this place has to be one the the worst chipotle I have ever been to. It's super dirty and the employees are just slinging the food like it's a buffet. Portions sizes was a joke, got full chicken full steak and you would have thought I got half. Will not be coming back , ever! read more

What a dump! The place was disgustingly dirty! Never again! This particular restaurant is dirtier than any other Chipotle I've ever visited. Food laying around that had fallen out of the bins; check-out area was dirty; tables were not cleaned off, etc. Don't do it! Go to a different Chipotle. This State College restaurant should be shut down by the Board of Health! read more

Terrible , takes forever, small portions or just wrong all together. Never go here ! I would like to meet the owner to duck his ass up in the alley behind the place. read more

It baffles me how disappointed I was with this Chipotle. If you are from this part of Pennsylvania...I can understand how you might think this is good food, having a Qdoba for comparison, but if you've ever eaten at another Chipotle, you'll know what I mean. Again, I don't mean to be racist, but this Chipotle is operated by a bunch of white college kids. The portions are very small and just doesn't taste right. Smothering it with hot sauce did not distract me from the odd tasting steak. The location is great, right next to a couple of bars, with large glass windows to check out the local college ladies returning to their dorms from Frat Row. Overall, extremely disappointing...never thought I would say it but...two stars for a Chipotle...take the time and walk down the street to Qdoba. read more

Timing just kept pushing out for delivery up to 2 hours late. Didn't even get a fork or napkins.

Overhyped, mediocre food that occasionally satisfies a craving. There is hardly any flavor variety among the menu items and ingredient choices. The restaurant itself is noisy, slow and never seems to have enough room. The throngs of people eternally waiting in line don't make the experience much better. If you're craving Americanized Mexican, walk a bit further down College Ave. to Qdoba. You're almost guaranteed a better experience. Pros: It's Chipotle, if that's your thing Their chips are very good Decent guac Cons: Mediocre food in general Messy / difficult to take out Adds weight to your conscience when you consider the working environment and shady ownership read more

The customer service is absolutely ridiculously rude, unprofessional and SLOW. A catering order was 2+hrs late and the response I got was "you'll get it when it's done". The one located on N Atherton is completely the apposite. read more

Love them the best place in town ,, an the Barbacoa Barbacoa is awesome ,, men let me stop I'm getting hungry thinking about it,, when I'm heading to Outback steak house read more

Ordered through doordash, waited 2 hours for it until it was finally cancelled by them. Chipotle apparently hadn't even started my order.

I mean, all chipole taste the same. The only thing that really matters is how long it's gonna take you to get your food. Chipotle is going to very crowded during lunch and dinner. If you want to get your food in a reasonable amount of time, either order online or come early/late. read more

Alright, so Chipotle is nothing new for anymore who has tried it before. It has fresh ingredients, friendly people and quick service. The location here at PSU means that for lunch or dinner, there is usually a loooooonnnggg line. The nice thing is that this location gets the line moving fast. I have never had a bad experience at this location, so I recommend it if your looking for a good, fresh tasting burrito. 4 stars for great food 1 star for the awesome service read more

I get it-- everyone knows chipotle is amazing. But you have not experienced how amazing amazing can be if you have not had their medium green salsa. This is how I had the best burrito ever-- chicken, both black and pinto beans, tomato salsa, medium salsa, corn salsa. That's it! Lettuce and cheese on the side resulting in very minimal sprinkle/ mix- in. And for the added midas touch, I squirted some fresh lime juice on for effect. OMMFG. WOW. Plus, their customer service is top notch. read more

This Chipotle's not too bad. The food is typical(ly good) for this chain and the employees are generally nice. There is this one employee who always seems to have a really bad attitude but really only when she's stuck wrapping burritos. Not my fault someone didn't drain the beans and now the tortilla has soggy weak spots...but yea poor straining when doling out the beans and salsas usually lead to the broken burritos folks are complaining about. As for lines, they're pretty typical for a Chipotle during lunch hours but I am impressed that they move pretty consistently. Some of the reviewers on here don't seem to realize that they aren't unique in their craving for a lunchtime burrito. If you don't want to deal with the peak hour lines, don't go during peak hours! Seating is good, especially the separate area in the corner with the windows. The only thing that really irritates me is that they only have a small bike post out front. They have a railing but locking to that impedes traffic flow. For such a popular spot in a bike-friendly town, it's really sad that they don't accommodate their customers a little better. read more

The Pros: Decent burritos and excellent quality meat with generous portions. The meat preparation and flavor is very good! My favorite is the Brabacoa (shredded beef simmered in adobo sauce and spices to give it a smokey flavor), which I prefer over the chicken and steak. The pork carnitas is pretty good too. The food is expensive, but you do get your money worth for the portion size. It's fine for take-out. Quick service and you get to see your food being prepared down the line. Also you can ask for freebies such as "double-wrapped" to get two shells for one burrito. You can ask for more of each ingredient if desired, so that's also a big plus. The Cons: You can get as much of the ingredients you want that are included with your menu item, but chips, salsa, and other toppings/sides (ie: guacamole) are extra. That's right, no free extras here. That's the biggest disappointment. If you ask for something unusual or something to be included on the side in a separate container, they get a confused look on their face as if you're breaking their rhythm. Salsa selection is very poor. The mild salsa tastes like nothing, while the medium salsa is sometimes too hot to taste any flavor. I haven't tried the hot salsa because of this. The lime rice with cilantro is also pathetically weak in the flavor department. As for dinning environment in the State College location, this place is both loud and unappetizing. During Penn State semesters this place is crawling with students, talking loudly to their friends, on their phones, etc., etc. Not family friendly when the semester is in full swing. And unfortunately the industrial look of the dinning area only makes the noise issue worse. Note that lines can get a little long in the middle of the lunch hour during the Penn State semesters. Honestly, I've really enjoyed Chipotle shops when I was living in California. But here in State College (my home town), it's sub-par at best. Because I have so many cons for this place, I gave it two stars. If you've never tried Chipotle before, then it's certainly worth a shot, but don't expect miracles here. read more

This was the worst Chipotle experience I've had. I waited for ten minutes for them to cook the rice, and it was very watery and still very crunchy. The store was also very dirty. Every single table needed to be cleaned, the floor needed to be swept, and the ice machine was out of ice. I'll go back to Chipotle, but not this location. read more

Even when the line is out the door, I doubt I've waited for more than 8 mins, ever. The burritos are out of this world good, it's a reasonable price and the service is quick. read more

I waited at this Chipotle for an hour for my food. They told me it would be ready at 5:50 and I left at 6:50. They didn't update the app at all. Never go here. I'd give them 0 stars if I could. read more

First time I'd ever used chipotle's order and pick up. I was so impressed. Fantastic, quick service. Plus the guacamole was DELICIOUS. and I consider myself a guacamole connoisseur being a native Southern Californian. read more