I frequent this location of Chipotle whenever I'm in town: 1. Customer service. Today I had a few different orders and Noel Chantelle and Eliseo were so patient with me and super welcoming and conversational while still helping other customers. 2. Because Chipotle . I had the Chicken Al Pastor Salad with vinaigrette and it NEVER disappoints. I was hangry so my picture was half way through my meal. The exterior has a cool patio with a bit of shade if ya need it and also some comfy seats inside with drinks and condiments to boot. I greatly appreciate the consistency of product as well as considerate genuine niceness of the customer service. I will continue to patronize this location whenever I am in the city. Thank you to all the staff for always making Chipotle an enjoyable experience. read more

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Poor quality, portions, production, and the employees have little to no basic customer service skills. It's a cluster, tight seating, and poor layout. read more

The night manager (short Latin woman) is horrible at her job. We expressed disappointment at the the fact they were out of vegetables, chips, and other toppings for the burrito bowls -- yet the cashier still attempted to charge for these things. Why are you charging for things you don't have?! The manager never intervened nor offered a discount for the inconvenience. Her customer service skills are terrible and she doesn't go the extra mile with her position. She makes the experience dreary overall read more

10/10 experience. Came in a bit late but the guys behind the counter were working diligently to get a fresh batch of chicken ready for the few waiting. The workers were quick, efficient and listening to some great music. Thank you!! read more

I've eaten at a number of chipotle's before, this one was not great. I ordered a steak bowl, and all of my steak was tough, chewy, and comprised mostly of fat or connective tissue. Working in their favor - my bowl came actually mixed together, so I didn't have to swim through a sea of sour cream on half of the bowl. I did not go into the restaurant, so I can't speak to the ambiance or cleanliness. I ordered delivery, which took 25 minutes despite being only about 3 miles away. read more

If I could give this particular location a zero I truly would. From the employees having in headphones so I have to repeat my order to them NEVER having vinegarette. I'm completely over this location. I'm just going to have to suck it up and drive to the location off Michigan road because I am so tired of paying $30 for my meal to be trash/lackluster/missing things that I want read more

Horrible customer service. I've waited over a hour for food. Very unprofessional & they really need more staff.

I love their food. But the parking lot is ridiculous. There is a huge hole as you exit the lot. It's almost impossible to miss. Come on! Fix the hole. read more

Wow! Nice place, looks clean, fresh items, good service. I didn't have to wait a long time to get service.

I was refused service after being told they were only doing online orders at around 8:30 PM on a Wednesday. As I walked to my car I then saw them proceeded to make an order for a party of 3 that came in after me. read more

I am a regular at this location let's just say they never disappoint. I ordered online for a few coworkers. When i got there the food was waiting. The meat is cooked perfectly. Nice and tender. The staff is very friendly and generous with the portion of meat that they give you. You can't go wrong with chipotle and I have nothing bad to say other the chips a little overly salt sometimes. read more

Chipotle Mexican Grill - Fast Food Near Me - Indianapolis, Indiana

Hot mess express when I was here last! Out of so many things! White rice! Brown rice! Chicken! Line was out the door but I had ordered pick-up in advance but it was not ready when I arrived past the "ready" time and you have to ask a server to grab the pick-up order from the back as there is not a shelf to access it yourself. This seems too time consuming to interrupt the servers as they are taking other orders. The drink station was also a mess with multiple items needing refilled and the whole area needing cleaned. Got home and my bowl was all wet and "soupy" with black bean "juice" soaking everything. And they gave my son 2 milks for his kid's menu but forgot his fruit! I love Chipotle in general but this location needs to get it together. read more

Fast, Tasty, Good Quality..... I pop in from time to time when I am wanting to scratch that Mexican style food itch in a hurry. Good quality food prepared onsite, made to order fast food style. No bells, no whistles, just done right. I always go in and order at the counter so I know my order is right. Fast, polite service, with real brewed iced tea! read more

They were out of quite a few things, including lettuce, when my husband got carry-out. The burrito bowl I had was good but my husband said the inside was very disorganized. We'll check out a different location the next time we're craving Chipotle. read more

i went last week and it was great the guy who was attending me up front I think his name was Brian he had a chipotle jacket on he's so nice and helpful. The food was amazing and it has to be the best location I've ever been too. Brian seriously needs a raise!!!!! read more

More often than not our mobile order is missing an item. We can't get the money back and we have to use the entire voucher :/

Was going to get two burritos for myself and my husband but once again the rice was undercooked when I asked for a sample. So only got one burrito for my husband who was just really hungry and said he'll just have to deal with it. Spoke with the manager to see if I could have something done because I was also hungry but he clearly did not care at all. read more

Chipotle Mexican Grill - Chicken Burrito - Fast Food Near Me - Indianapolis, Indiana

I have always gotten the quesadilla from here and now it's being marketed and added to their menu, which is great except it's smaller and yet more expensive now. How is that? It's folded up like a Crunchwrap instead of folded over like a quesadilla which doesn't make much sense either. The container it goes in isn't very efficient and also leaks. The idea is wonderful but the overall concept was a fail, bad packaging, smaller portion and increased price. Probably going to stop going now unfortunately, this place really missed the mark. Also the "new press" doesn't grill it as well leaving ingredients not melted together and the tortilla isn't properly grilled so it's like a flat messy burrito with stuff on the side.... That leaks all over the bag they put it in which is paper. Hope this gets fixed or they are gonna start losing more than me I'd assume. Stinks bc this place has such great ingredients, but who cares if it's a mess and overpriced now. read more

Never can go wrong with the bowls because you create them yourselves Lol. Food always taste fresh and nicely seasoned. Customer service was rude that afternoon. So depending on who's working your experience could be different read more

One word: hustle. The team at this location were working hard and fast during the lunch time rush. The line was long but they worked so quickly that it was such a quick wait. Love the teamwork. Everyone already loves Chipotle, so at this point, the reviews are mostly about if you'll be able to snag it quickly on your lunch break and I'm here to report that you can. The place was clean and the food tasted fresh as ever. read more

I don't typically rate chain establishments buuuttt I visit here more often than I'd like to admit, so I feel the need to bump up the overall rating. I don't think it's fair for anyone to give somewhere one or two stars because there's a long line. I don't think it's fair to give a "fast food" restaurant one or two stars because the staff moves your food quickly down the line. To me this just means everybody loves Chipotle and they're trying to help you along! I go during non peak hours and have never had an issue. Everything about my burrito bowls are always fantastic. The steak is super flavorful and tender, the brown rice is cooked well, the mild salsa and lettuce are always fresh, the corn salsa is sweet, and the cheese melts in a way that you know it's hand grated. I'm pretty obsessed with Chipotle. That should about do it. read more

I'd never turn down a Chipotle burrito. It's just so filling and tasty every time. Ingredients are fresh and service is fast. The dining area tables were all clean. I only come for dinner though because the lunch rush is too busy for me. Oh and Frank was awesome and so kind this evening! read more

This place is ridiculous! You can't order certain items on the menu in the store ... only online... I am standing in line at 8:30 pm with no one behind me but, they don't have time to make a quesadilla! They obviously don't want to survive this pandemic because if someone chooses your business then you should probably make what they want! I will never visit this restaurant again! Moe's is be far the BEST Mexican fast food!! read more

So, i doordashed me some chipotle. thinking it was gonna be delicious as soon as it came. i was jumping up and down, swinging my feet, and smiling when i placed my order. when i check the app i seen that it was at my front door. so i went downstairs the bag is there i hurry up and grab it. and when i open the bag im thinking this food about to buss. NO NOT AT ALL. CHIPOTLE DONE FUCKED MY DAMN FOOD UP. IM HEATED THEN A BITCH. i open my bowl and they forgot CHICKEN. LIKE HOW?! YOUR TELLING ME THEY ADDED RICE FIRST AND SKIPPED OVER THE MEAT??! NO WAY THAT CANT BE. IM SO SHITTY AND READY TO CRY. i don't recommend getting chipotle after that. read more

When is someone going to do something about the line? It's a theme. Not everyone has an hour to eat lunch. It's busy, but it's more the speed of the people working there. Cashier walks away, same employee culture and never in a hurry. Unchanged a week later. Even worse. read more

Chipotle Mexican Grill - Fast Food Near Me - Indianapolis, Indiana

The food was horrible. Service was terrible They had no vegetables. I ordered a steak in my bowl It was hard as rock the servers were rushing they barely even put any meat in my bowl I don't know if i'll be going back read more

This is a friendly and clean location. My food is always fresh, tasty, and hot with every visit. Management is pretty good about communicating about what's in or isn't in their items. For example, the new chorizo may not meet Chipotle's own strict standards of not using antibiotics in their pork, which i know after reading their posted sign in the store. Tonight i forgone JimmyJohns customer appreciation $1 subs because of their ridic long line but found myself in an unusual line here anyways. Turns out it was BOGOF for teachers at Chipotle today (go figure). Despite all that, the workers were well staffed, friendly, and got us all through in a reasonable amount of time. Kudos! read more

Food was supposed to be done at 7:50. Notification came that it was complete at 7:55. No food on shelf. See food stacked I bagged behind the counter and had to yell to get it bagged and given to me. Can't imagine the app experience working any worse read more

Had a bogo deal for in person ordering only. Drive all the way here but this location is only doing online ordering so they didn't honor the bogo deal. Messy and always out of food. Do yourself a favor and drive to a different location! read more

I love Chipotle and the staff here is always very nice to me. Now that they have quesadilla's they'll be seeing my face even more now. The food is always hot and fresh. read more

Fairly good chipotle. Staff is always friendly, food is always fresh. I just wish they were a little more focused/organized so the lunch rush line would actually move! Edit: I wish they would have made it clear BEFORE I spent 15 minutes in line that they were out of lettuce and fajita veggies. read more

Chipotle Mexican Grill - Chicken burrito bowl - Fast Food Near Me - Indianapolis, Indiana

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I just wanna thank each and every employee here for what you do - out here saving lives with tacos - all I ate today was a few bags of chocolate chip cookies, coffee and a bagel. I cleaned my house & by the time it got to 5pm I was so hungry I couldn't think straight - but the errands of the day awaited me. Thanks to the staff for their patience and making the best damn taco I have ever had at Chipotle, I can get back to the grind with peace of mind & a calmed stomach. I have never been so grateful for a taco in my life. Never so refreshed. I salute you, Chipotle 86th St. Team. read more

I came in 20min to close tonight and was unable to place my order online. The manager very respectfully offered to make my order for me and she took great care of me. Never have I been treated with this much respect at a restaurant especially this close to close. I eat at chipotle frequently and this burrito was made to perfection and the best I've had in years. I wish I had more than $3 to tip haha, I'll be back tomorrow. read more

Chipotle Mexican Grill - Chicken burrito, rice, corn, cheese, lettuce. - Fast Food Near Me - Indianapolis, Indiana

Gosh I love this place! Good food, unbelievable guacamole and chips, and lots of windows to look outside while you eat. Everyone is so helpful too. I almost forgot to scan my member app to earn points and the guy reminded me! Awesome sauce. Lol. read more

Chipotle Mexican Grill - Lunch - Fast Food Near Me - Indianapolis, Indiana

First of all let me start by saying who the heck doesn't like Chipotle?! Everything is made fresh and delicious daily! One of my absolute favorite things to get is the sofritas! You may be asking "Daniel what are sofritas?!" Well let me tell you friend it's a delicious blend of spices and tofu. Now you may be thinking. Hold the phone why would you lie to me and say that tofu is tasty?! To that I would respond with WOULD I LIE TO YOU?!?!?! It is very well seasoned and I promise you that it doesn't taste gross or like tofu! To be honest all food COULD be gross but it is all about how it is seasoned. I would also highly recommend getting a bowl instead of anything else as it will most likely give you the most food. Other hacks I have found to get the most food possible from one of my favorite fast food places on earth would be to get half of each meat (I suggest half chicken/half sofritas). Chipotle also has a great mobile app that you can order from and it makes it very easy to see what you can put on your bowl! read more

Chipotle has the best burritos. Their menu is very limited. Pretty much burrito, burrito with no wrap in a bowl, or tacos are your options. I think you might be able to talk them into a quesadilla. As far as sides you can get some chips with salsa or guacamole and that's it. If you get a burrito and a drink it's about $8. I like the trendy interior. They do a good job at keeping it clean. They always seem to have some pretty good music going. I would recommend looking at the meats before choosing one. I like the pulled beef barbacoa, but sometimes seeing it I will go with steak instead. The chicken is good too. I think the pork sucks after trying it a couple times. read more

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The worst location for chipotle. They care about online orders only. 4-7 employees and only 1 working in-house orders. Go random times of day, 10 people in line and still only 1 person dealing with in person orders. read more

Just tried the sofritas burrito and it was totally edible. I appreciate a protein option for vegetarians, but the sofritas (I was told they have tofu) really look like a mystery concoction. Nothing extraordinary here- well, except the total. I added guacamole to the burrito and it totaled almost $10. What happened to the days of adding guac being 75 cents or $1? They ought to give you options on the portion/ pricing. I like the ethos of chipotle in general, but I dang near could have had an entree at a quality sit down restaurant. Also, they did offer to add the 'fajita' peppers/ onions to the burrito, but they looked like they'd been there all day. Or maybe longer. The whole bin of it looked grey. The place is clean, the staff is friendly, and I like the food better than QDoba. read more

I have been here twice. Service is always fast and the food is tasty. I love crunchy tacos but so often the shells are stale. They are always fresh here. The employees are very polite and nice. Both times I brought my baby and they always offered to carry the food to my table for me. They had a promotion for the braised tofu sofritas, so I tried it. It is really good, even for a meat eater! read more

I went in today starving hoping that they would fill up the burrito like they normally do, but it was the smallest burrito ever, basically empty, not filling at all! and they person scooping the food was very slow. read more