my guilty pleasure food is chipotle's chips and sour cream. it's delicious, it's wonderful, i get it every time. i work around this area and have lately been going and getting my chips here. i like to do it online so i can pick up my chips right away after work, but chipotle doesn't have a sour cream button on the app. so instead, i get queso, speed over and ask if they can change it to sour cream. most people don't ask too many questions. they blink and turn a blind eye, but today, when i asked, the girl looked a little bewildered (it's an odd request i get it). nonetheless, she went to go ask for the change. a couple of seconds later she comes back and says, "so you want sour cream and chips??? no queso???" it kind of made me chuckle and i said, "yep! positive." another couple of seconds and she comes back with a bag. she then tells me, "we put a little thing of queso in there just in case you change your mind!" i thought that was so sweet, she was very nice, i tipped her like 7 dollars. i will probably forever go to that chipotle. read more

Chipotle Mexican Grill - the queso in question - Fast Food Near Me - Elkhorn, Nebraska

I love Chipotle, but this one seems to be poorly managed. I hit the restroom quickly before I ordered and there was no toilet paper. No worries, it happens, so I just let someone know and they went and switched it. Went to go get my drink and the Coke was out. No worries, I let someone know. Finally got to my burrito and bit into it and the rice was definitely undercooked. Nothing will ruin a burrito faster than that for me . I went back up to the counter and apologized for complaining because I literally hate complaining, and the people at the counter were super nice but the manager (apparently) just came over to the register and asked the employee what I had ordered. Punched a few things on the screen and walked away. No acknowledgment, or even eye contact with me at all, whatsoever. The kid at the register hands me a receipt and just goes "here's your refund" and I was like "oh! Ok! Umm could I get a new burrito?" And they said they couldn't make me a new burrito because they didn't have any other rice. I tossed my burrito in the trash and left. Couldn't believe it! read more

fill up the bowls more for doordash orders!! it's not fair to be paying money, when you're at work and can't leave for your bowls to be half filled. read more

It has been a long time since I have been to a chipotle and loved the clean fresh look! They lean into health fresh clean options loaded with protein. The portions are absolutely insane and I was able to get three meals out of one bowl. I would suggest a half bowl option to not waste food. Service was quick and friendly. read more

Chipotle Mexican Grill - Fast Food Near Me - Elkhorn, Nebraska

Gave another try. Carne asada looked and tasted like beef jerkey. Looks like they threw it on the grill and went on break before they pulled it off. read more

Skimpy portions. One of my bowls looks half eaten, but that's right out of the bag. I hadn't been there in a while and decided to give it a go tonight. I've always wondered if they purposely give females less. I thought it looked skimpy, but didn't realize by how much until I got home. This is what you get for $30. Hey Chipotle, why don't you use actual measuring cups/spoons to take the guesswork and human factor out of the equation? Unless, it's on purpose. read more

Chipotle Mexican Grill - Barbacoa bowl and chicken bowl with guac. - Fast Food Near Me - Elkhorn, Nebraska

Service was fast and friendly. Food was as always Chipotle delicious. Overall cleanliness needed worked on. Dining area and bathroom looked like it hadn't been touched in a while. Behind the counter looked the same with the pans a mess and the ingredients spilling into the others. The room temperature though, was very, very cold. If I had a guess I would say sub 60 degrees! It was cold out this particular evening and I kept telling myself that maybe the heater was broke because I just couldn't see how the employees could even stand it. My family kept our winter coats on and we were still cold. But alas, it is Chipotle so I liked my food but was too cold to enjoy it. read more

My boyfriend and I were joking that every time we go to Chipotle something gets messed up. Of course then we pick up our order and my sofritas bowl has no sofritas, his burrito was missing the guac he paid for, and the chips were so stale they were almost inedible. This seems to be the M.O. of all Chipotle's anymore. read more

Ordered double steak bowl and barely got a single, and was charged for it. Soda was all seltzer. Last time I am trusting the drive through, will not come back to this location. $20 for nothing, better choices all around and arriving home expecting it to be right is apparently too much to ask. read more

Honestly, it's hard to go wrong with Chipotle. Their chips and guacamole are killer, their food always tastes good, their service is always quick, and it's just good food! After a wrestling meet at Elkhorn South, I took my starving teenager here because it's his favorite place to eat right now. We ordered through Uber Eats pickup and just ate it in the restaurant. I got the chicken burrito with several veggies and he got the chicken burrito bowl. Both were as good as expected. They can be a bit pricey with some of the add ons though, so you have to be careful on what you order if you're on a budget. Overall, we were quite satisfied. read more

Chipotle Mexican Grill - Chicken burrito - Fast Food Near Me - Elkhorn, Nebraska

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This is a relatively new restaurant in the Menard's shopping area that competes with other fast food restaurants in this shopping center. Parking is not good here, non-prime hours are preferred if you are going to park a vehicle. The place is very clean and staff are friendly. The order today was the chicken bowl that is difficult to ruin. Overall, good value for the price. read more

Ordered double steak, got zero steak. Other than that the bowl looks good just wish I got what I paid for. read more

Chipotle Mexican Grill - Ordered double steak, got zero streak - Fast Food Near Me - Elkhorn, Nebraska

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It pains me to say but this Chipotle is just depressing compared to every other one i've been too. None of the staff want to be there, While i was ordering the employee making my food went super fast barely putting half scoops of ingredients or waiting for me to say what i wanted. My food was extremely cold. The restaurant was hot and loud with no one in it. Now I see why. Originally i read the other reviews for this place thinking people were just being rude and picky, but sadly i was wrong. In nearly the 100 times i've had chipotle in the last 3 years. This is my worst experience. read more

portions are a lot smaller and the cashier kept trying to charge me for double meat when it wasn't written on my container. she rolled her eyes at me when I asked for a large chip and two large drink cups. customer service seems to be an issue here. read more

I came at the busier lunch hour but inside wasn't backed up. Food was great like always. There isn't very much seating inside however.

I really don't have any concerns or anything outstanding, the 1.5 star average doesn't seem right to me. I feel like I always get the wrong food or something is off at fast food but every time I've come here (maybe 10 times, maybe) it's been correct. read more

Went in for salad bowl...out of salad but could have taco lettuce. Wanted guacamole...out of guacamole. Not impressed with service or cleanliness of this establishment. Won't be going back. read more

14 people in line. One person prepping food, one cashier doing nothing and 3 people cleaning grill standing around. Plan on extra time if you choose to eat here. I won't be read more

I do not recommend coming to this location. The restaurant was very dirty. My food was cold and wet and didn't taste the way it usually does from chipotle. The staff was very nice though. read more

EVERY order is incorrect. It's laughable now. Every time I order from this chipotle, something is not right. Tonight they forgot the chips (like always) and they gave my son two sides of rice instead of rice and chicken for his kids taco. Then when I try to call, the number is incorrect. read more

Food was delicious! Workers were really kind and greeting. I came in at first offering to clean their windows and they manager sadly said no but offered me and my co worker 2 free large drinks and said we could stay to cool down. Really nice environment definitely recommend read more

I wanted to follow up on a review I left a few weeks ago. Chipotle responded with an email add that was inoperable. To make it look they were responding to they negative review. So I emailed corporate again attaching the response and everything. STILL nothing. This business really doesn't care about customer support, customer care, or their food. This is unfortunate. Hopefully everyone else checks these reviews before going. read more

I purchased the catering for 16 people... And it look like it could've maybe fed 5 people. We got two small dishes of meat and one larger thing of rice... we ran out of everything except the super salty chips. Super disappointed in this catering option as they completely skimped on everything. We would have been be off ordering burritos for each person because we spend $16 pp for the food. read more

I went into the store and asked for chips and somehow they had no chips. So i asked them why and said they wouldn't tell me. And they were refusing to give chips. All of the employees were just standing around not even paying attention to the customers. The service was so fucking shit. And i will never be going back there. read more

Don't order delivery from them. They are painfully slow. It will take a couple of hours to get your order.

Chipotle has certainly gone downhill and this location is the new model. It all starts with the parking here. You are forced to walk a block to get to the front doors. Then you walk into the smallest and most congested Chipotle of all time. Then you get to cattle through the buffet and gaze at all of the tins of ingredients wondering how long it's been sitting out and the cross contamination in progress. Then you get to watch some kid slop those ingredients into a bowl or burrito with no care in the world as to how much or to little goes into the making. Eat at your own risk is the maxim of Chipotle. read more

I would order from a different Chipotle in omaha if ordering on the app, food tastes fine but have ordered from here twice now and both times both orders were messed up. Both labels clearly state salad with guacamole, neither of our salads have guacamole (which we were charged for). Instead we got a random bag of chips. I gave it a pass the first time we ordered over a month ago since it was new, but this place needs help. Two stars since the food taste fairly good. read more

Was not a good experience. This was the first time I had ever been to a chipotle and I don't think I will ever go back. There was only one lady working with about 10 other employees just walking around. Although this lady was the only one working she was super rude and should not be working with customers. read more

If Chipotle Mexican grill is supposed to be a form of fast food fresh, this certainly wasn't it. Over the weekend 6:30 pm, we waited in line in store for over 45 min. Before our order was taken. Apparently we were waiting on rice that only person knows how to cook, and doesn't keep ahead of the dinner rush. One line cook was cooking protein, one was standing at the register, the other stared at the cooking rice. No apologizes were given. The building literally only has seating for 15 ppl so we had no choice but to take our food to go. We only have a 5 min. Drive and buy the time we unveiled our food, the meats were both cold and tasted like it had been sitting under heat lamps for hours. Save your time, save your money, and choose a sit down restaurant! read more

What an absolute joke. Parking sucks. The HVAC is running in temp units. We watched people ahead of us leave. When we got to the counter when it was 'our turn' the ONE person they had working the counter started making drive through orders while the other lackeys milled around uselessly. We weren't even acknowledged with a "be with you in a moment" or any such pleasantry; they simply killed about like drones. The other guy standing at the counter kept running his fingers through his long, greasy hair as he stuffed papers into baskets. No thanks. I hadn't been to a Chipotle in 7 years and this was an easy reminder while I'll never go back. read more