New location with lots of seating. Bowl filled nicely and customer service was attentive. Food was good I like this visit read more

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Today I ordered two burritos and a rice bowl to go. I don't know who's cooking their chicken these days, but it was so overly salted you couldn't eat it. So I guess I should be glad that I only found four pieces of chicken in my burrito. The rice was so mushy. Also, whoever made their burritos stacked everything in the center, so as you're eating from the edges, everything is concentrated in the middle so there's nothing in the beginning or the end other than rice. That is completely a training issue. $35 and over half of it ended up in the trash. With all the competition in our town it's crazy that they don't even try. Eventually, this one will shut down. I literally can't wait for the new location to open by Costco because this one is so terrible. read more

I came to this chipotle at 6pm on monday the 9th and it was amazing serving portions were perfect and food was good. Service was excellent and nice. The ambiance was incredible. read more

Chipotle Mexican Grill - Mexican Near Me - Clermont, Florida

Saturday Jan 3rd at 8:00 pm, My wife and I stopped in to order our favorite meal: Grilled Chicken Quesadillas, a large Guac, a bag of chips and two drinks. We have been patrons for 25+ years, Until Now! Not only were there six people just standing around, we were refused our order because We didn't place it online. We've never placed it online! We didn't have our phones And for some reason I just didn't have my laptop at the taco shop. The Tortillas were right in front of me and the oven was nearby. Very unprofessional and Impersonal service. I was violated in the name of an unknown NEW POLICY. Absolutely Disgraceful! In Addition, The grill had at least a four inch pile of Burnt chicken on the grill, and the only guy I saw working was the Gringo. DEI Losers! Once You Go Woke, You Go Broke! We will tell all of our friends. Thank You, and Have a Nice Day! read more

Chipotle Mexican Grill is probably my go-to when it comes to fast food options. Chipotle Mexican Grill offers a product that while it is a very Americanized version of Mexican food, it is a good product that is tasty and pretty healthy (especially when compared to those fast food burger joints). It has a decent price point and the staff is relatively friendly. My go-to item at Chipotle Mexican Grill is their burrito bowl. I used to get the burrito, but found out that the tortilla alone has over three hundred calories. So now, I usually get the burrito bowl. I do mix up my choice of proteins, but I probably go with their steak or chicken the most. Though I have to say that I have been getting their carnitas more and more frequently. So, maybe soon I might have a top three of protein choices. All in all, Chipotle Mexican Grill offers a solid meal at a decent price point and for fast food, it is a great option. read more

Chipotle Mexican Grill - Mexican Near Me - Clermont, Florida

Hard to find to ark, servers too busy to properly assist, there isn't ambiance as this is fast food

If you charge extra for something you have to let the customer know. Big pet peeve of mine, but probably not just me. Easiest way to make sure I never return. read more

I asked to mild I got hot I wanted a burrito they gave me a burrito bowl. I am very sensitive to spicy foods I didn't go to the hospital thankfully but I am very unsatisfied with my order. I don't know the ambiance because my brother picked up the food. read more

This is the worst Chipotle EVER! It's filthy! Two idiots standing at the register- can't even wipe the counter down. 1 girl filling orders but running out of everything and moving like a snail. Every table is dirty. Straws knives and forks covered in trash! read more

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I had a good experience here. I have read my fellow Yelpies reviews and I agree on the following- Missing ingredients - they have a new garlic guajillo steak which they ran out on the line. The manager I want to say heard us order and said she will check out the take out line, and they had, so she brought it to us. :) Luckily, we didn't experience the "missing ingredients/offerings" negativity. Undercooked items- I had the brown rice and felt a slight undercookness to it BUT it was still edible and delicious. I must say the rice was DELICIOUS and SAVORY! I tasted bits of undercookness but not enough for me to complain or drop a star. Staff- I came on a weekday around 2:30 PM. Usually employees at this time are hard working people and they were all amazing and friendly! They were sociable and kind. :) Portion- they give a lot except in the meat department but it's the standard amount. Busy- they are always busy omg but as long as the line is you really don't wait that long. Honestly, we waited about 5-10 mins; it goes by quick! I do believe all of my Yelpies below but it's always a hit and miss depending on when you come in. For sure, I never mobile order because at any Chipotle they always mess up lol. I hope I always get a good experience when I'm here. read more

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Table behind the counter was filthy food everywhere. That already made me feel worried. Then she couldn't roll the burrito. Thing was a mess. I gave up on it and this location. read more

Online order, got half of what you would get if standing in line. Why? Always get screwed at the drive thru. I tried your web site as requested, I did not save receipt so pepper could not help. read more

Worst Chipotle in Clermont by farrrrrrr. ALWAYS running out of food. No white rice at 2:30pm. Seriously. Avoid this location at all costs.

I have a great experience everytime I stop by! Great portions, and even better service! Joey S. Is the man!!! Chipotle on 50 is in good hands! read more

This place is struggling and in need of improvement. There are good days and bad days with this place. The selling point is the food and you are better off ordering in person than ordering online. If there is a long line and you are yelling at the employees it doesn't help the situation. A few times I have seen people throw tantrums instead of showing patience. If don't have the patience go somewhere else or better yet just stay home and don't talk to people. The several times I've come in the place has been clean however I did not see the bathrooms condition. The line stays fairly clean and with a rich it can get a bit out of hand. But their goal is to get you out of their fast. It's a gamble what kind of day you'll get there read more

Chipotle Mexican Grill - This is the portion given in protein. $13 for this? No wonder online orders amount to $2.6 Billion last year. - Mexican Near Me - Clermont, Florida

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I love Chipotle so they get an automatic couple of stars just because of that sheer fact, but I am not impressed at all with this location. Slow, slow, slow service, seems like they're always missing ingredients, and the line is always out the door whenever I come to this one. No one in line is ever respecting social distancing, and the number of people waiting for mobile orders is insane, and doesn't help the crowd levels at all. They really need to adjust how they're doing something because at present, it's not working. I definitely try to go to a different one if I can, because I've had mostly negative experiences here. read more

Ordered 3 crispy tacos...they must have traveled back in time to get the shells. STALE!!!! STALE!!! STALE!! I couldn't even get thru one taco...just horrible!! This Chipotle needs a MAJOR overhaul. On every occasion I've gone in, my husband and I watch the GM gossip & screw around while one kid is trying to do it all! Just piss poor! read more

I love the burrito bowl here. I've never had any problem getting my food at this Chipotle. It's always fresh,hot and it's enough for 2 people or leftovers for one the next day. The staff is very friendly and work hard to keep up with the amount of people that are always here. read more

Chipotle Mexican Grill - My Carnitas burrito bowl - Mexican Near Me - Clermont, Florida

We placed three vegetarian orders. The Sofrito Quesadilla had chicken pieces in it. It clearly violated our food preferences. The veggie burrito bowl lacked fajita, was less than half of the bowl filled with nearly no beans, had no cheese, had so much excess hot salsa that it was inedible as it was extremely hot. The veggie tacos had no salsa and no fajita and no sour cream. Only rice, guac and cheese and again minimal most beans. This is the third time we ordered food from this Chipotle and every single time the food was worse. This time they violated our food choices. We do not recommend this store to anyone. read more

Brisket bowl could have passed for veggie bowl. Rice and beans were average but almost no brisket.

This is worst Chipotle that you can find. 1. Poor customer service 2. The food portion is basically nothing, If you ask for a salad bowl they will put literally only 3 slices of lettuce. That's what I like to order since I don't eat rice but unfortunately they never make a salad, they will throw just a few ingredients to "make a salad" 3. The price is too high for the portions 4. The food bar is always a mess. I've seen employees putting food that fall outside their bins putting back to the container. I've complaint a lot of times to the employees and managers but no one seems to be cared. I wish we could have a better option in Clermont. Clermont Chipotle read more

Chipotle Mexican Grill - Carnitas Salad bowl - Mexican Near Me - Clermont, Florida

This place can be a hot mess. You're nearly guaranteed either a missing item or an error with your order if you decide to order online for pickup. If you have the time to put up with the long line to order in the restaurant, do it. At least that way your food won't be cold and no mistakes made. This location is lucky to be the only Chipotle in Clermont. Otherwise I would stop coming here whenever I need my burrito bowl fix. read more

Tried them for dinner tonight. It was my first time here. We ordered steak burritos and a side of chips with Guacamole. The white rice was unavailable. Apparently it was undercooked. They did have brown rice so we went with that. Unfortunately, after returning home with our food, we found out the brown rice was undercooked too. Oh well, too late now. The burrito was monstrous and filling, stuffed to the brim with all the toppings I requested... Lettuce, cheese, green peppers, onions, undercooked rice and beans. However, I must say, "Where's the beef?". I ordered steak but the pieces were few and far between. I will say that the few morsels of steak that I had were tasty and tender so that's good. Service was just OK. The cashier was not very friendly but the girls making the burritos were friendly enough. You get more meat and topping selections at Moe's, which is where I will go next time. I also wished they had queso and a salsa bar like Moe's does. read more

Chipotle Mexican Grill - Steak burrito - Mexican Near Me - Clermont, Florida

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My Husband and I met friends at Chipotles in Clermont on Sunday for lunch. I am not a regular but they have told us how much the enjoyed it. So we thought we would try. I saw a menu item that was pictured on the menu board and it looked good. So we ordered it. When we got the Garlic Guajillo Steak at $13.00 there was no guac on it. When I asked they told me I had to pay extra. I said the menu board shows a picture with guacamole on it and doesn't say it's extra. They could have made a customer but instead they all walked to the back of the resturant with no help. I did ask for the Manager they said his name was Hamilton but he was not interested to solve my issue. If this is their customer service I won't be back. read more

Chipotle Mexican Grill - Mexican Near Me - Clermont, Florida

This place is a joke! The staff are like 5 year olds. The place is messy and they are constantly out of things, today is was forks and knives?? wtf are you supposed to eat with your fingers? This place needs a manager to kick some ass. read more

Undercooked rice, sour guacamole. Just gross. Winter Garden Chipotle on 50 is much better. Clermont Chipotle serves inedible food. Don't waste your money. read more

I enjoyed my veggie tacos at Chipotle Mexican Grill and prefer them over the burritos or bowls. I noticed that they try to pile on the rice but only place a couple of tiny strips of grilled peppers and onions on each tortilla. My daughter did not have rice and still they only placed a couple of veggie strips on each tortilla. Of course they complied when I asked them to add more veggies to the "vegetarian tacos" and to back off of the rice. I am not sure why they scrimp on the veggies and only seem to have a little portion of them in the line up. The service is spotty at this location but the line always seems long. The restaurant struggles to stay clean because of the demand for tables but they make an effort to keep the trash from spilling over. read more

Chipotle Mexican Grill - Veggie Tacos - Mexican Near Me - Clermont, Florida

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I did an online order. ate for 5:30 pm. It Is now 6 pm I am still without my food. they need to change management, this happens to often. I would recommend.... pause I just got my food finally, the worker called me Eric which isn't my name, it is Aaron.... this upset me. Also key note, I recommend eating a chip before you leave, a stale bag of chips suck, lately they have been 50/50, If they are stale I will go back in and get a new one, they also let Me keep the stale bag, so depending on how hungry I am I have two bags read more

I'll start off by saying the negative reviews are all true. I'm pretty sure this is the worst chipotle in all of central Florida. I have been to this Chipotle a handful of times, and not ONCE have they gotten our order right. From missing entire entrees, to not including our paid for extras or sides, we will no longer be coming here. Tonight we ordered a chicken salad with double chicken and double fajita veggies. Not only was there the skimpiest serving of chicken, there were no fajita veggies. Ordered queso as a side - didn't get it. Raw, hard rice. Ordered fajita veggies on a steak bowl and they aren't there. Previous visits where we ordered quesadillas for our girls have been over cooked, rock hard tortillas with little to no cheese and not edible. Missing half of the fountain drinks and the section where you do get your drinks was trashed, and a giant line of people waiting out the door. I've had to write to chipotle so many times they probably think I'm trying to scam the company at this point but I've made it clear we will not go back here anymore. Oh, and the last time I ate here I was sick the entire next day. Save yourself the frustration and go somewhere else. read more

Ordered delivery online via the Chipotle app. Was sent text messages that order went out & then when food was "delivered" unfortunately NO FOOD WAS EVER DELIVERED. I called the Clermont FL Restaurant to only be guided thru a series of bs prompts and after 15 mins FINALLY got to a living speaking human on the phone where I had to explain NO I did NOT get my order 5 different times. Was then hung up on. Called back and after the whole series of bs FINALLY was told I would get a full refund. DO NOT ORDER THRU THEIR APP. Its total BULLSHIT. What a damn mess. Lesson learned to NEVER DO THAT AGAIN read more

Ordered delivery for movie night last night, so it was dark in the living room. Just opened my order and started eating when I bit into something, which I thought was grizzle and spit it out. After I was done, I turned the lights on and found what I bit into was a BUGGGGGG!!!!! Lord only knows if I ingested any of it!! UGH! STAY AWAY!!! read more

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Seriously stay away from this Chipotle location. They forgot to put meat on my salad, and after driving all the way back to the store upon discovering this, all they did was shove a handful of meat in a plastic container instead of making me a fresh salad. read more

Chipotle Mexican Grill - Terrible service Chipotle! - Mexican Near Me - Clermont, Florida

Al though out of sour cream which was told to me as soon as I stepped up to the counter. The Portions are generous and the service was fast I was in and out in less than five minutes. Headed home to enjoy my meal thank you Team Chipotle ! read more

Never get the order correct on door dash terrible. Most of the food is missing when it arrives. Just Terrible this has happened To me twice will not buy again. Spent $63 for three meals got Maybe one half meals read more

Listen, could you please hire people who can read!! Every time we order take out there's something wrong or missing. Today it was both. It's not hard.... Just read the order. Over 50 dollars for half ass food to start with and people too illiterate to follow directions. There's another clermont restaurant that should be shut down. read more

I always try to give another chance and every time it's missing something. Today they forgot 4 out of the 8 things I ordered on it. Oh and added something that I never got on it. I know it gets hectic but if they slow down and actually look at the orders they'd be saving the business a lot of money i'm sure rather than having to remake it everytime. read more

members of the staff are rude and small portion sizes. Will not be returning to this location!

The Chipotle here in Clermont is hit or miss. The workers are great and mean well, but every time I order from the app there is always something that pops up. The first time, I ordered a bowl with chicken and veggies and got that plus white rice. Today, I ordered a burrito bowl with double steak, fajitas and rice and what do I get, a FAT burrito. Granted I love burritos but this isn't helping the diet. It might just be easier to go in and just order it in person... read more

Food was tasty, delivered to me so I can't comment on restaurant . Will visit a restaurant soon to see more for myself

They get a star because I love their food. But their service leaves a lot to be desired. 8 people and they're still super slow. The side area should be for online orders, while the front should be for the in person customers. Yet they work the online orders in the main line. Someone please coach on the workflow!!!!! read more