Your standard chipotle. I like to come to this location as it usually isn't too busy unless you go right after work. Serving sizes are pretty big and everything is always fresh and delicious. I never have a problem finding seating and they do have this nice "outdoor" section if you will, which is great to utilize when it is nice outside. They could clean a little more but it's not "dirty" per se. read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

They give skimpy bowls. Workers are not friendly. Half filled queso cup, see attached photo. This location is NOT good! read more

Chipotle Mexican Grill - Half filled side of queso. - Mexican Near Me - Carle Place, New York

Made the mistake of coming to this location- it was absolutely horrible! My daughter wanted the kid's quesadilla with carne asada. The lady who was making my order is literally deaf- I had to repeat myself several times. At the end, she forgot the beans. Not only that, the cashier rung it up as the build your own kid's meal so I paid 50 cents more (kids quesadilla is $5.50) & since it was so busy, I didn't bother. Not to mention, the boxed apple juice was crushed & the fruit (clementine) was the smallest I've ever seen. Never again! :( read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

Just here to complain about the amount of food they are giving. Even tho apparently from what I have checked on google which I might be wrong, you're supposed to get 4 oz of steak in a burrito yet i'm given not even a half way filled up spoon of steak, you could count the bits if you see them, it was about 10 bits of steak which is under 4 oz and when i tell them that he isn't giving me enough because most of it falls down when he picks it back up. The lady next to him tells him that it's the right amount, now if 4 oz isn't what i'm supposed to get, that's okay and i don't mind if i'm corrected. But as of right now that was not worth $16 for a small amount of steak in a burrito. read more

Got there 12 min late for my pickup order and it wasn't ready. Whatever. Then they told me no more white rice do I want brown ? I said no, I'll have white rice. Had to wait 15 min for the rice to be ready. It was Half done. Then they finally made my order, it was wrong. Asked for 2x honey chicken, they gave me half regular and half honey. Didn't tell me anything either. Writing this because if I order something and a mistake happens, that's fine, just tell me. They were too focused on closing to get my order right. Guess the kitchen closes 2 hrs before the doors lock. Nice. Would recommend this location on a Sunday night if you want your order wrong . They have good workers overall but the ones from the closing shift tonight have to be retrained on how to 1: properly read an order and 2: have food ready for customers. If they want to close the store so bad then just lock the door early. Don't say you're open and half the foods already gone 2 hours before closing. read more

I always come to this location but tonight the guy behind the counter actually gave us a quarter of a scoop of chicken and we said thats not even a full scoop he said i can do a double scoop and charge you extra. This is absolutely ridiculous how Chipotle must tell workers to not actually give a decent portion of protein. Definitely going to stop going to chipotle until they fix the portion size at all places read more

Their food and service was amazing. They were very sweet and kind. I love the food! Thank you for everything I love this food place

Manager is an ass. Says no quesadilla in the store online only making an older man who doesn't know how to mobile order leave. Cant make an exception? Ridiculous manager needs to be spoken to he's nasty and rude. read more

I tried ordering and they told me that I couldnt order food on the line and I had to order online(after asking multiple times they eventually let me order). My rice was hard as a brick and my food was undercooked Worst chipotle ever read more

I don't usually order from Chipotle, unless am craving the sofritas. So today I decided to order a salad with Sofritas and a side of Guacamole and chips. The order took about 45 minutes which I can deal with, however, what I can't deal with is the audacity of whomever prepared prepared my order to think that it was okay to send stale chips and rotten guacamole!!!! WTH! Did a blind person prepared my order. So disgusting and disappointed. Never again. Chipotle spends so much money in commercials, they should actually allocate some of that money in their kitchen staff and workers!!! read more

Chipotle Mexican Grill - Side of Guac... - Mexican Near Me - Carle Place, New York

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This is the worst Chipole I have ever been to. The female that was working Tuesday June 24, 2025 around 1:00 pm was very rude and unprofessional she first started snapping at the cook because the rice container was empty but didn't say anything to the guy who was making the food which I think its his job to keep the containers full. I ordered a burrito I had black beans, brown rice and chicken, my burrito was then passed to her and I said I wanted the new adobo ranch on it, but she put queso on it instead, I ask her is that the adobo ranch and she no, I said well that's not what I want she proceeds to throw the food in the garbage and tell the guy to make another one with white rice, pinto beans and chicken, I politely corrected her and said black beans, brown rice and chicken, she got really upset and said is that all! I said no I also want salsa, cheese and sour cream and the adobo ranch and chips. She wrapped my burrito so sloppy I had to have the cashier add extra foil. She's a very rude person who should not work in customer service. I will not patronize this place again. read more

I see a recurring theme at this Chipotle upon looking at other reviews. This place was utterly disgusting and dirty. Let my photos speak for themselves. I contacted Chipotle and guess what they gave me a free drink for my experience on this one and only visit to the Carle Place location. read more

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They close at 11 but run out of something different everynight by 9:45. The person who runs this place needs to be fired, that and watching employees spraying mist of cleaning solution right next to the open food. Im done. Get your shit together. You run this place like an idiot. This has happened on 5 different occasions, this time im annoyed enough that i traveled here, that im sitting here typing this. Who ever is cooking the rice, my god...... No cilantro, looks like a pile sticky rice, if its not under cooked its over cooked. Its rice, hey here is an idea try it before you serve it. Pathetic. read more

I came in around 8:30pm and there was no fajitas when they close at 11pm. Besides that my order was made completely wrong messy the line was terrible to bring with. I had to have them remake my order twice and still came out wrong. They closed there grill super early with half of the food missing read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

Worker was very rude messed up my order then dumped my friends food onto my food so my burrito was loaded with rice. I'm not a big fan of rice burritos. read more

Chipotle Mexican Grill - Rice burrito - Mexican Near Me - Carle Place, New York

Ridiculous. Couldn't even enjoy my bowl because of how terrible the rice was. Huge chunks smh. Not to mention the lack of seasoning on everything read more

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What happened to this place? Came here 05/01/2021 @ 7:15 p.m. This use to be the best chipotle of all the ones I been to. Staff seem uninterested in customers, overworked, and outright rude. If you ask for anything, the response would be teeth sucking.. Most of the customers were on the line saying can you give me more. More rice. More chicken. They are so cheap here now. I'd figure if I order double portion, I would get 2 full scoops. Nope I was wrong. I literally got 3 1/2 pieces of steak crumble for $4.15. They seemed more interested in cheating customers than cleaning and running a business. I'm done with one. Never returning. read more

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Chipotle is chipotle and honestly these days it's definitely a hit and miss depending on where you go. Being I was in the area I decided to stop here tonight for my husband. I ordered his regular a bowl. White rice , pinto beans, half carnitas half steak , corn, mild tomato, sour cream, cheese. It was very crowded as most chipotles are and also no order as far as the ordering system. I go to pay for my food the money is deducted from my account but I was told it didn't go through. So I proceeded to show the manager my bank statement that it did in fact go through. She was very professional and issued a refund and just told me to repay for the order. I did get my refund so I applaud her on her fast do diligence to take care of that issue for me . Other than that it was hectic and chaotic Inside but definitely nothing I'm not used to while visiting a chipotle in NYC . Also shout out to the woman who made the bowl for me , she was VERY generous. read more

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This location was easy to find and park in front of in public lot. Location appeared very clean inside and outside approaching it. Enough indoor sitting for customers to stay and dine. Utilized the order in advance and pick up method. When I arrived at scheduled they were finishing up making my order fresh. So was wrapped up and handed to me after 2-3mins of completion. So minimal wait there and not sitting in a cubby area like some other pickup places do to satisfy call in/online/faxed orders. Staff appeared cleanly dressed, polite and attentive. Price is ok/fair I suppose with tax for customized 2 soft (or hard) tacos with chorizo filling, black beans, brown rice, grated cheese, two salsa: fresh and medium, sour cream, shredded romaine lettuce and Guacamole (slight up charge there); 1 small chips & nacho cheese side (serves 2); 1 beverage at ~$15. read more

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I order from this spot all the time but the salads are always watery. Dear chipotle, please drain the lettuce... read more

Chipotle Mexican Grill - I just drained my salad bowl and got a full cup of watery liquid. Most of the veggie portion of my salad was water. - Mexican Near Me - Carle Place, New York

Don't go to this chipotle. Period. They just made fresh chicken sitting ready to be served, yet they had a small amount of leftover from yesterday they were serving that looked old and unappetizing. I asked if I could get the fresh chicken that just came out and they refused and said they have to finish what's left. Absolutely ridiculous trying to serve old food. I've never seen this or heard of this. I spoke to the manager and she didn't do anything about it. Terrible service. Absolutely disgusting. Additionally, a staff member got served right before me and had a bowl packed with food, and when he started my bowl he gave me barely any servings. The manager and person serving the food should be fired. Not sure who is training these people but it's appalling. Chipotle has really gone down hill. Don't go here unless you want old food and poor customer service. read more

I order a bowl with chicken. The chicken is cold, and the worst is there are avocado skin in my guacamole. I didn't order extra skin. read more

Chipotle Mexican Grill - Pieces of avocado skin in my guacamole Baaaad. - Mexican Near Me - Carle Place, New York

One of the better Chipotles I've been to recently...in between all the "boycotts" due to food health issues. The staff here are nice and they are not stingy with their portions. They offer all the same stuff you'd expect at most Chipotle locations. Restaurant was generally clean and parking available in the shared lot. Food quality was up to par and my barbacoa bowl tasted good. Wouldn't hesitate to dine here again when in the area and the mood for something fast casual strikes. read more

Chipotle Mexican Grill - Barbacoa bowl - Mexican Near Me - Carle Place, New York

Back again and this place STILL is completely stingy with the amount of chicken that they give. They are not even trying to fix this issue and I hope the chipotle opening in Westbury puts them out of business because of their own franchise stealing market share from a crap chipotle is rich. I promise I will keep writing a 1 star review either through my own account or others until this problem is fixed on the random times I come bi weekly. If you are not able to fix it, your rating will continue to plummet because I have a lot of friends who are unhappy with chipotles prices right now. So you might need all the help you can get. Here is a picture for proof read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

Terrible service today. Server was asked to change his gloves after checking out a previous customer at the register WiTH his gloves on. He gets defensive and starts arguing with me claiming he just changed them. Then he leaves the serving area to " check the tape" to see if he changed his gloves. Meanwhile, the GM Viviana Morales is standing there watching the whole thing unfold. She says nothing, and proceeds to serve other customers as I'm forced to wait for the "video review". Unbelievable. Worker comes back 10 min later saying you were right with a smirk. Nobody apologized for unsanitary serving or wasting my time. Hopefully nobody else gets sick from these insanitary practices. I contacted corporate, let's see if they actually address this issue. 8/2/23 11:18am read more

Second time ordering from here through door dash Second bad experience So today one out of the 3 orders place was a kids meal (Soft taco with rice beans meat side chips & milk) We didn't get the meat nor the chips nor the milk Instead (see pic!) I got soft taco, rice beans, guacamole ... no meat, no chips no milk. ! I called .. I was placed on hold & they hung up on me .. called again, they apologized for the call being disconnected.. they offer to give me the chips & milk on our next order .. but do I really want to order again with these people ?! & why can't I have it now ?! Or get a refund for this meal ?! Nope that's not how they do it .... well guess what chipotle, thanks but no thanks ! Around here we understand mistakes happen& that's fine .. but take costumer service seriously & yours is not pleasant ... we will not be ordering from here again! read more

Chipotle Mexican Grill - Sloppy meal, not what I order ! - Mexican Near Me - Carle Place, New York

Usually very busy, I went in on a Sunday (today) and found it to be a complete dump. Only a few customers, I lost my appetite Every table needed to be wiped, floors dirty, trash overflowing, drink station a mess. A Few staff were working, a few were socializing in the dining area. I lost my appetite when I thought about what the kitchen must look like. There's a Moe's on Stewart Avenue, I'll be going there for my burrito bowl. read more

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This spot needs a good cleaning the sitting area and garage cans are full to the capacity... I didn't notice until I got my food and walked around. First off I ordered a chicken quesadilla which comes in a plate I was told they didn't have enough when I asked for it. SMH. That's a big No No to a customer who can see the plates location. As I pay for my food and walk away I see 2 white Americans having the same thing I ordered with the plate a quesadilla come on. SMH. It's about 6 workers in here someone can come clean the dining area and take out the garbage or just close the sitting area. read more

Chipotle Mexican Grill - That's garbage 1 - Mexican Near Me - Carle Place, New York

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service it's not nice. I order 3steaks very less of steak I'm chipotle funs. The beans I ate it's super salty. Omg. Won't be back anymore.

Here's another 4 for the Chipotle near work. I ordered my usual Burrito Bowl online (ya know... chicken, brown rice, black beans, cheese, green tomatillo salsa, roasted corn salsa and guacamole [PROTIP: ask for the guacamole on the side it stays better that way rather than having a mushy mess on ya bowl]) and I was out the door within 10 minutes of ordering and back in my office less than 15 minutes later. I got in and got right out. The employees were friendly and got me out in a jiffy. Clearly a win win here. This bowl was rocking! Also this one seemed cleaner than Hauppauge. Duh.... WINNING! Also I'd like to come here when it's a nice day and actually sit outside. As there is plenty of seating outside. Woohoo! Nice touch. I just wish and I really do wish Chipotle offered Cholula hot sauce. That would make me one hell of a happy gal. Maybe I just need to bring my own hot sauce and then I can stop wishing. Until next time Chipotle! read more

Chipotle Mexican Grill - Up close and personal with my Chicken Bowl! - Mexican Near Me - Carle Place, New York

Total joke, I love chipotle and have been defensive when people say it has "fallen off", but this location has been unacceptable. The workers are nice and it's not their fault, but they are absurdly understaffed and thus it takes forever to get food, they never have all the food options stocked, and the restaurant is a mess. Such a shame because when all the food options are available it's still pretty good taste wise. read more

You can literally count how many cubes of chicken they are giving you at this location. The spoons they are serving you with aren't even full scoops when they dole out the serving. This location is no longer an option for me to buy from. The portions are just laughable at this point. read more

Tonight the wait in line was non-existent. Maybe because of the holiday and the fasting and people stayed home with their families. There were tons of employees cooking like crazy, but not so many customers. For us it was just a quick quasi discuss the day/date night. The food was really mediocre tonight. Sofritas were soupy and the chicken was a bit chewy. I did not get the guacamole again because it looked like spread. This location has the greatest employees, but the food seems to be going down the tube. It was just ok tonight. Nothing to buzz about. read more

First off, beer! When I have Mexican grilled anything, I want to have a Modelo Especial. Beer is being served here as well as freshly made chips. The assembly line moves quickly, When I'm at Chipotle I like to build a nice spinach bowl with grilled chicken, black beans, roasted corn and fire hot salsa. Mmm mm! Chipotle has more Mexican selections than just bowls & burritos. I like the smokey chipotle sauce. I tend to gravitate to Chipotle over the other Mexican fast food chains. This particular location is a large, clean store. Cheers! read more

Always trying to find the right combination of things in the bowl choice. Tonight it was double Sofritas with pinto beans, and (did you know you can ask for more servings of beans, rice, lettuce etc.without being charged?) double lettuce, beans and cheese. It worked!. Delicioso! This Chipotle has the best Chipotle emploee in the chain. Luz always is personable and has her team moving and practicing good customer service. Nice experience. read more

Chipotle Mexican Grill - Dinner - Mexican Near Me - Carle Place, New York

Came here feeling fine and immediately felt nauseas after getting a bowl and threw up 2 hours later. Not fun

I paid for a double serving of chicken and barely revived a single serving. This is happened twice! I will not be ordering from this Chipotle again. read more

Chipotle Mexican Grill - Burrito bowl - Mexican Near Me - Carle Place, New York

Service here is always quick and easy. They even had me wait 2 minutes so I would get the fresh batch of veggie just made. Love coming here for a quick and delicious lunch. Plenty of seating and staff is friendly! read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

This place is real bad and dirty, the manager and staff is rude and borderline racist. I ordered veg burrito to takeout and after coming home realized it was pork in it. I called the manager Martin he was plain rude and insensitive about it. I understand mistakes happen but no reason to be rude especially when it's your mistake. Also usually compared to other locations of the franchise they are usually disorganized and can never make order on time. Also sometimes when they are in crunch I have seen hands touching the food. read more

I know better than to eat from this place. I ordered a burrito bowl and also got piece of an INK PEN in the middle of my food. I made it through half of the bowl and bit into something hard - and had an awful taste in my mouth. (TMI alert) i had to spit out my food and look in it to find a piece of an ink pen - the ink was all over my teeth and i got it all over my hands. Terrible!! I will never eat there again. read more

Chipotle Mexican Grill - Mexican Near Me - Carle Place, New York

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