It's been a while since I've had Chipotle, so I thought I'd give it a try. What a bad choice. The food service line was filthy. Several empty pans with drips of bean juice and salsas. I had to stop the guy making my order because he was obviously not listening to my requests for my order. On top of all that, the chips for my chips-&-Guac were stale. When did Chipotle start to fail? The brand used to be clean, fresh, and fast. Now it's dirty, stale, and just disappointing. Do better. read more

Haven't had Chipotle in a while.. tonight I had a craving for it. Their menu has changed quite a bit over the years. My go to in the past was the Burrito with rice, guacamole, black beans, line, white rice and a little sour cream. Today, I decided to try burrito fillings veggie style and ordered their Veggie Bowl. This was absolutely scrumptious: the guacamole was the creamiest and freshest, tomato salsa, fajita veggies, roasted chili corn salad, and black beans over white rice. Highly recommend this dish! The portion is generous thus it is two meals in one. read more

Chipotle Mexican Grill - Delicious Veggie Bowl - Mexican Near Me - Brooklyn, New York

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While out and about on a relatively nice day in my Bay Ridge, Brooklyn neighborhood I decided to treat myself to lunch as opposed to fixing up something at home. Since it had been quite some time since I've gone into the Chipotle on 86th Street, I made that my option for this lunch. Now since I was super behind on numerous personal projects I would be taking my order home with me but on entry I found the place to be nice and clean with a couple of customers at the available tables enjoying their own eats. It seemed to be on the slow side when I walked in which was good because that meant in and right out. I was greeted immediately by one of the preparers and I decided on a steak burrito with most of the available items one can have added to a burrito. There was rice, tomatoes, lettuce, spicy sauce, corn, black beans, shredded cheese and sour cream. They had guacamole but that was for an additional price and I decided to leave this out of the already sizable burrito. It took less than five minutes to assemble and the process reminded me of college days when I did similar work at a local Blimpie's which used to stand not far from this Chipotle. Now I am unsure when the chips stopped being complimentary but I think that they used to be. They seem to run about $2 a bag which is nice if you must have chips with your order but as I mentioned I was taking mine to go and I did know that there were similar chips on hand in my domicile. Once home I was impressed with the overall size of the burrito. It ran me about $14 and it was so large that I cut it in half to have part now and the rest for tomorrow because we be filled up when you can do that instead. While I had a spicey sauce added to this I also use some of the sauces that I keep in my home. For this one I used my Jalapeno sauce from Yellow Bird. I like a number of this company's output and if you are curious they come with a solid recommendation from me. All in all, I was glad to have chosen Chipotle today. My neighborhood has had a whole crop of restaurants and smaller pop ups serving up this kind of fair and it might be fun to try some of them out provided the activity doesn't add to the waistline too much. Cheers. read more

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I usually have a good experience at this Chipotle. Orders are made quickly and correctly, the portion sizes are good (including for the kids' meals), the staff is friendly, and there is ample seating (including an upstairs area, although it is annoying that the upstairs is not always open, especially during more busy lunch hours). I mostly order on the app, and I think there have only been two times over the years that the food wasn't ready before the estimated time in the app, which is pretty good. The app is convenient for ordering, and it's also worth it for the points, special offers, and free guacamole for your birthday. read more

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I visited this Chipotle (86th Street between 3rd & 4th Ave) on December 28th at approximately 3:45 PM, and had a very disappointing experience. There was no line at all, and I was standing at the counter in the spot where you begin ordering your bowl. No one greeted me -- not even a simple "hello" or "I'll be right with you." Multiple staff members saw me and didn't acknowledge me. Then, two new customers walked in after me, and both of them were greeted immediately, while I continued to be ignored. I finally said, "Hey, hello, I'm waiting," and the employee responded, "He'll be with you in a minute." The person who was supposed to help me then continued doing whatever they were already doing without looking at me, acknowledging me, or giving any update. After that, I walked out. Basic acknowledgement matters. Guests shouldn't have to work for attention in an empty restaurant. I hope management addresses this, because experiences like this are discouraging and easily preventable. Especially for someone who was very hungry truly looking forward to enjoying a meal from Chipotle read more

5 employees behind the counter deep in personal conversation. No one acknowledged me when I walked up to order. I felt like me being there was a burden to them. So I just walked out. Honestly, I hope they go out of business. What a pathetic place. read more

first and foremost I walk in and there was no other customers waiting online and after several minutes of waiting for them they finally stope their conversation and got off the phone to make my food. I got the usual bowl that I'd get at any chipotle. well the food must have been bad because a few hours after eating it I started having very bad stomach pains later throwing up. read more

I ordered online. Half and half protein of barbacoa and chicken and when I got my bowl it was like 1 of each, not 1/2. Food was really fresh, way different than all the other chipotle's I've been to that has dry chicken, barely any meat, and still cheap out on. This bowl was a heavy bowl, there wasn't even that much rice but a lottt of protein. The only downside is that the white rice was slightly more moist than it should be but probably just a mistake of putting too much water when cooking. Also fast service despite looking quite busy when I went in. read more

Bad customer service but very good food the ambiance was very loud and lots of kids. Once a child in this restaurant flipped me off and threatened to attack me and fight but overall a decent restaurant. read more

The taste is fine, same as other Chipotles, but the portions are so clearly reduced (look at photos). Unfortunately, I haven't been able to go to other Chipotles in the past year to compare, but especially for the cauliflower rice which is an extra $2, I don't like how it feels like there's less than regular rice. Also the cauliflower rice always arrives soggy. I myself have made cauliflower rice, so I know how to make it less soggy, which Chipotle isn't putting in the effort to do. The chicken too is always burnt on one side. I've learned to just give up on hoping it's not, so we get barbacoa and carnitas instead. read more

Chipotle Mexican Grill - My Carnitas bowl this time...they skimped on the rice - Mexican Near Me - Brooklyn, New York

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Was in the area and wanted Chipotle (first in a very long time) as it would be quick and fulfilling. Chipotle had advertise that now the tortilla would be charged on the side for .25cents. But not everyone heard so they were surprised by the extra charged-- I don't get it so I was okay. I always only get the burrito bowl (burrito & taco are too messy) so I don't need the tortilla. My husband and friend got the tortilla on the side and didn't know until they reached the cashier (by then, it would be rude to say no as it was already heated & wrapped in foil). I suggest they put a sign up by the front where the tortilla heater is and one by cashier. They had 2 different beef cuts when I came in 11/20. I was confuse as I didn't know what the taste and price difference is, the staff suggested half to try. I took his suggestion as it was delicious. It was steak and the limited special Carne Asada ($11 while steak is $10). I believe they charged me the $11 even though I got half. I actually like the Carne Asada better as the regular steak was tough. I remember when they used to have chorizo and was hoping it would still be on the menu-- nope =( read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

DO NOT ORDER FROM HERE ,I ordered a bowl My Food was cold. The guy gave me half a spoon of chicken. He was VERY GENEROUS WITH THE SOUR CREAM ... When I got home I had to microwave my food . Don't waste your money at this chipotle . I DID NOT UBER EATS THIS . So for the food to be cold is disappointing read more

Chipotle Mexican Grill - Chipotle bowl that I had to microwave when I got home because my food was cold. - Mexican Near Me - Brooklyn, New York

I honestly don't understand why I keep coming to this location, it is definitely the most unpleasant location, I ordered two bags of chips one large and one regular, she comes over with two regular sized bags and I tell her that one has to be large, she goes to "get" the larger option and I see her just put a sticker on the same bag she went to put back, as I correct her, yet again, she just tells me that that's how it comes. Waste of time and money, employees in this location are not trained in customer service. I don't recommend going here read more

The food is dependable. The food service here is decent. When making multiple orders, I try to make the order the same. The ambiance is ok, there is plentiful seating space upstairs. However for some reason I was charged $50 for my 3 chicken bowls. I was almost home when I noticed the receipt. Thinking back the cashier did confirm the order with the person preparing the order and I also said "3 chicken bowls" I recall that cashier was the person packing the 3 orders and saying the total of $50 something, but I was distracted and did not check my receipt until later. I was upset, and it did not help that I also did not get an apology for the billing inaccuracy. I was refunded for one order. I asked for a bag of chips as a consolidation for the inconvenience and he did give me a bag of chips though. - Perhaps everyone has a bad day? Just remember to check your receipt before leaving any store! read more

This review is long overdue. First I want to thank Shauna and her crew (Brian, Flor, Casper, sorry I forgot some names) for always providing great service and delicious food. Also a big shoutout to the boh! If you've never been to this location don't pay attention to the negative reviews, trust me on this one. read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

I took the Chipotle IQ test and scored a BOGO deal where I ordered the carnitas quesadilla and carnitas rice bowl. Yessss I love carnitas, my favorites protein on the menu! I've been wanting to try the quesadilla since it's a new item and it turned out great! I ordered it online and went to the 86st Bay Ridge location to pick up, it was ready by the time I arrived. Staff was friendly and helpful. Food was still warm by the time I got home and the portion size did not disappoint. read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

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This particular chipotle doesn't taste fresh. I ordered a burrito bowl with chicken and steak. The sour cream tasted a bit off. And the rest of the bowl did not taste like the Chipotle I'm accustomed to. Usually I can finish the whole bowl. I ended up throwing 3/4 of it away because I was afraid I was going to get sick. I wouldn't order food from this spot. read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

I like the food and they were really nice to me and I recommend this place because they are really kind and respectful

Delicious time at this chipotle tonight here with my friend just chilling after a long work day and this meal was the TLC I needed. Forgot the chips no big deal they gave me some. Filled me up. Have my friend a tortilla for free YKTR. read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

Nothing to complain about here. Everything I have tasted is good. Preferir impressed with the guacamole and chips

Came after a workout, where the staff was very welcoming before my order. Ambiance was very calm as it was during the night and I'll be sure to come back at this location with my friends. Thank you for service CMG staff read more

They forget at least 1 item, every time I order. People at the DMV care more then this crew. Also, walk ins get there food faster then order aheads. Which makes sense. read more

There's a lock on the bathroom and you need to order to get the passcode to get in, they treat it like one of the 7 Wonders of the World but there's literal piss all over the place what's up with that This place is also mad stingy with the serving size but it keeps me skinny so. read more

Worst chipotle i ordered. Food arrived with only half of the bowl is full. It's only 1/3 of the portion compare to other chipotle's that I ordered before! Will never order again! read more

Chipotle Mexican Grill - That's it! Worst chipotle's I ordered - Mexican Near Me - Brooklyn, New York

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Here goes my brief review.... I came here a week ago for a steak bowl. However, they didn't have any steak ready in the afternoon? It was my first time here and it's a relatively small location. Anyhow, they told me it would be about two minutes... That actually turned into five and I was able to see why. The majority of the employees were goofing off and screaming loudly. Attention management, do your job and make sure your employees are doing the same. Make sure you have enough product during afternoon hours. Anyhow, I may return since it's the closest Chiplote near me, but I surely am not looking forward to it. read more

I picked up this order. It was ready when I walked in. No need to wait more than 2 minutes although it was lunch hour. My quesadilla was warm after half an hour bus ride. Good qualities. Definitely eat again. read more

Chipotle Mexican Grill - Pork quesadilla - Mexican Near Me - Brooklyn, New York

I ordered dinner for last night and today. My burrito tonight hasn't sat too well with me and I'm pretty sure something in the ingredients were tainted. I can't stay away from the restroom. I actually ordered a chicken burrito which contained pieces of steak, not sure why. The guacamole last night also had pieces of lettuce, cheese and avocado skin in it. Their health standards have gone downhill and I wouldn't recommend this location, unless you want to jeopardize your health. read more

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Way to spicy They put so much sour cream it's really dry the rice is always hard and the only thing good is sodas (drinks) read more

OMG! Worst chicken bowl... Please don't go here... I usually don't, well actually, I never have listed a comment but I had to! Asked for med spicy sauce, they put hot sauce! No offering for new bowl. No apology. Asked for corns, no corns... Asked for lettuce, there were only 5 pieces of it... Only to find out when I got home. Be careful, make sure you check your bowl before you leave... Because when I called back to speak with manager, she said it was my fault of not looking when they were making it. The cashier distracted me to pay when I was looking!! No wonder they were rushing to take my money!!! read more

Chipotle Mexican Grill - Worst chicken bowl! No corns, 5 pieces of lettuce!!! - Mexican Near Me - Brooklyn, New York

I was trying to find a place to eat thinking about the halal food truck or chipotle and i decided to get chipotle. The employees gave me very little chicken and after i got back home eating the meal my stomach started hurting and i threw up many times i do not recommend this place. read more

Ordered via doordash and my veggie burrito with guac was missing guac. The other order was fine but I'm not ordering from this place again. NY chipotles suck. read more

Yes, I know. You guys are just as excited as I am! A Chipotle located in Bay Ridge, Yay! Just what a shopper needs in the area. Enough of the fast food burgers and fried chicken, finally a place with actual food for a quick fix. Y ou're tired from walking around and carrying the heavy bags filled with goods from Century 21, but you just want your food, sit down and take a break. Well, just the perfect spot. The line moves fast, food is made quickly, and theres seating both down and upstairs. read more

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This location is a miss or miss and a rare hit. A few times I was charged extra for a tortilla on the side when it's supposed to be free. The staff usually gives an attitude or talk among themselves instead of taking orders. Not my favorite location but, it's the closest one to the R train. read more

Food: 3.5/5.0 Service: 2.0/5.0 Value: 3.0/5.0 Decor: 3.0/5.0 Overall: 3.5/5.0 I would agree with others that this location isn't quite up to par with other Chipotles. Management is weak and the employees joke around in front of waiting guests - it's a human thing to do, but here noticeably more so than the [omfg] number of other locations I've been to. The seating areas are definitely not getting cleaned frequently enough, and the prices are slightly ahead of Manhattan prices, which perhaps is driven by logistics or traffic (?). I do admit it's tough with the staff turnover and recent issues the company has been having, and I've found the employees courteous as usual when on the assembly line, but the company needs to figure something out here. Never a long line given the location but sometimes a short one. Sadly, no chorizo yet as of August 2016, but looking forward to the national roll-out reaching here which I'm sure it will soon. read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York

My wife and I decided to try the chipotle on 86th St. in Brooklyn. I went in and ordered around $50 of food to go. The service was horrific! It seemed the staff was more interested in talking to each other than in serving the customers. We got the food home, and it was almost in edible. Most of it went in the garbage. Everything from the guacamole to the burrito bowl was oversalted. The portions were much smaller than in any of them Manhattan chipotles. I can't imagine how this chipotle can stay open with such bad food. read more

I was excited to try chipotle because I hadn't had it in many years and I had never had it from the Bay Ridge location My husband ordered over $70 worth of food and most of it went in the garbage. Everything, especially the guacamole was horribly oversalted. The two orders of guacamole went in the garbage. Most of the two burrito bowls went in the garbage. My husband and I are not fussy eaters, and we do not tend to be complainers, but this was a horrible waste of money. Tasted like someone mistakenly dumped a whole container of salt on everything. I may try another chipotle in another area, but Bay Ridge chipotle put a very bad taste in my mouth. Major disappointment. *** After posting this review, I was supposedly given the opportunity to speak to somebody from chipotle about my issue. But the drop-down menu doesn't have my store in it, and I believe all the stores that they listed are in the Midwest! So it makes it absolutely impossible to contact anybody about your issue. Then I tried another way I was told unless I had the receipt I was unable to make a complaint! This is beyond bad business. I am the administrator for a website that reaches most of Bay Ridge. Unless I hear from someone at chipotle, I will be posting an extremely bad review, and I will be contacting the five top people at this company. I was ready to give another chipotle, a chance but after this, I would never set foot and a chipotle again. I wasted a lot of time and money getting this in edible food and then I wasted a lot of time trying to contact someone at chipotle. I am sure it's no mistake that the drop-down menu only had stores in the Midwest when I live in the northeast. read more

I come here frequently & I can't even believe what happened to be last night. I ordered through the app & my husband went to pick it up.. he drove all the way home to find out we got USED & HALF EATEN FOOD!!!!!!!!! We had to drive back I can't even believe how disgusting it was!!! Thank you to Ronny the manager for truly caring about this mistake and handling it but as far as this location pure disgust!!!!! read more

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Terrible experience, could not order Quesadilla, online only! Inconsistency in food prep, order two burritos completely different prep. My order was incomplete, sold me two sodas the soda machine inop and no ice. Mgt showed frustration as I addressed these issues. This store needs a lot of attention. read more

There was something weird in the burrito. I kept spitting in the napkin due to a plastic type texture. Had to throw it out. Now I have a stomach ache. Usually the food is fine but today will probably be my last day eating CHIPOTLE. read more

This location sucks. I've always felt their chicken tasted a little different than the usual. Not bad, just different. I've gone here a handful of times...they've gotten my order wrong a bunch or just forgot to give me items when I order on door dash. I work over nearby so I have gone back more than I'd like to admit. But the last straw was when I found a piece of HARD PLASTIC IN MY FOOD! I tried to be nice about it but when the manager met with me he said was "oh, I know what that is. I'll give you a refund." I- what?!? read more

Chipotle Mexican Grill - Mexican Near Me - Brooklyn, New York