The customer service was really good. The cashier was very knowledgeable of each product . I decided to try the chocolate chip. Very soft and thick. Tasted like it had real milk in it. I will definitely return to try a seasonal flavor. read more

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Their OG choc chip cookies are bomb! Omg so good! If you've ever had levain choc chip cookies from NYC, these are very similar, but I like these more. They're not overly buttery like crumble cookies or other similar cookie spots. These are your good home made choc chip cookies! I order them ahead of time so they're nice and warm when I go for pick up. I like their new 9 mini OG cookie too so cute and easy to share. Will be back soon! read more

Chip Cookies - Mini OG Chip - (9 cookies) - Bakeries Near Me - Plano, Texas

Chip Cookies in Plano is a nice little spot when you're craving something sweet. The menu offers good cookie combos, and it was fun to watch the cookies being customized fresh while we ordered. The gentleman working the front was helpful and made the experience easy and welcoming. When we first walked in, there was a noticeable sewage odor, which was pretty off putting and hard to ignore. Hopefully that's something that can be addressed, because it definitely affects the first impression. The layout near the entrance is a bit awkward. We initially thought the space by the door was a bathroom, but it turned out to be empty. Adding a few tables or seating in that area would make it more inviting for customers who want to stay and enjoy their cookies. Overall, it's a solid stop for a sweet treat, with friendly service and good options, and with a few improvements it could be even better. read more

This place is so good. I honestly wasn't expecting to be blown away by cookies. Everything was on point--the cookies, the selection and the service. The BTS cookie is unreal. Super rich, perfect amount of caramel, and just ridiculously good. The SW chip was also perfect with the wafers and sea salt. The staff were super friendly and helpful. They seemed to actually enjoy being there, which is always a good sign. The place itself has a cool, cozy vibe. Not too loud, not too quiet. I'm definitely coming back. Might be my new go-to cookie spot. read more

Chip Cookies - Bts and SW chip - Bakeries Near Me - Plano, Texas

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First time trying chip cookies and it was very good. I got the original and the Oreo dunk cookies to share with my finance and my dad. The only thing is that the cookies were a bit rich flavor. However overall pretty cool experience. read more

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Ive been here twice so far! Its a cute shop located in a shopping center near Barnes and Noble.Cookies are really good but make sure to eat them the same day as by day two the quality decreases significantly. They have lots of options and you can even build your own cookie. My favorite is the tres leche. The service is always quick and friendly. read more

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Super fast service, and there is a little table if you choose to sit inside! There's also a bench right outside if you want to enjoy the summer weather. The cookies were just a little too buttery for my liking, personally. read more

Chip Cookies - The OG - Bakeries Near Me - Plano, Texas

I walked into the establishment and the employee was busy on the phone. I gave her some time to wrap her call up as I walked in waited for a few minutes, but she continued to talk on the phone and when I finally interrupted her and asked if she could help me, she said what do you want the customer service was terrible. read more

4.5 star cookies! True quality cookie. Would recommend to anyone who loves a sweet, thick soft cookie! One of the best in north Dallas area. Ordered delivery service and was highly impressed. Delicious the next day after. read more

Chip Cookies - Bakeries Near Me - Plano, Texas

Their cookie is similar to crumbl and my opinion they aren't cookies. More like a cake but a dense cake. We got 4 cookies and they were like bricks. Dry, dense, and hard. The flavors were underwhelming. And the woman who was there looked at us like an inconvenience so experience and service were terrible. I'll stick to insomnia cookies. read more

I tried the biscoff cookie and it was pretty good. My preference is always a soft, doughy cookie which is why I really enjoyed this place; It was a round crispy exterior with a doughy, almost raw interior. I like how the cookies are served warm, but I don't like the crispy exterior chip cookie offers. Taste wise, it felt more like a snickerdoodle mixed with vanilla, and very sweet as expected. Cookies are all personal preference but this is just mine. read more

Chip Cookies is so good! Their cookies are incredibly delicious and very easily customizable. They are perfectly crispy on the outside and soft on the inside. My favorite is the Tres Leches, and I add flaky sea salt to it for the perfect sweet and salty treat. The store itself is extremely clean and minimalistic. Cashiers are always notably nice. Cookie prices are comparable to Crumbl, but a lot better in my opinion! Really awesome place for decadent desserts. read more

Chip Cookies - Tres Leches - Bakeries Near Me - Plano, Texas

Delicious! Forget the other big box cookie stores! The biscoff one is amazing and served warm.

Decided to check this out as I love a great cookie and was not disappointed. When I walked in I was promptly greeted and asked if I have been there before. Since it was my first time the worker gave me the overview and some recommendations. I decided to go with a 4 pack. OG (chocolate chip): it was much better Crumbl's cookie and just as big. Just the right amount of chocolate. 9/10 SW (dark chocolate with sea salt): It was decent, I'm not a dark chocolate fan but for those that are, it will be up your alley. 7/10 Sugar cookie: by far the best sugar cookie I've had from a chain style place like this. The cookie itself has depth of flavor by itself which is further enhanced by the cream cheese frosting. 10/10 Biscoff: This was my personal favorite and is a must try. I will go back just for this cookie alone! The Biscoff filling and the white chocolate chips were a killer combo. 100/10 They also let you customize toppings on some cookies but I didn't do that this visit. Overall, I highly recommend checking them out. read more

Chip Cookies - 4 pack (Sugar, OG, Semisweet, and Biscoff) - Bakeries Near Me - Plano, Texas

New cookie place on Preston don't miss it! Cookies got height, thick and crispy and warm. Can make it custom with toppings, syrups and homemade cream cheese frosting. Their cookie flavors are in rotation. Just the biscoff cookie was a good choice with biscoff cookie baked inside w/ white choc chips. Better than sex was decadent in a good way, choc cookie w/ toffee, caramel drizzle and cream cheese frosting. Cookie is made with love, and they sell take and bake cookie dough. Read about the Chipstory on the wall explains how it began. read more

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Delicious soft gooey freshly baked cookies! They're perfectly sweet and satisfies all sweet tooth cravings. Also love how you can customize the cookies if you choose to have frosting and toppings on top! read more

Chip Cookies - Bakeries Near Me - Plano, Texas

Very sterile, minimalist, and clean interior. We got a pack of four: tres leches, Oreo, coconut, and the classic chocolate chip. I loved how thick the cookies were but you could tell they weren't fresh and had been sitting there all day. Exterior was hard but interior was soft. The cookie bar where you select your own toppings is such a great idea. I would go back 100% and would absolutely recommend, but it's basically the same as all the other cookie chains. read more

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Service: there was a blond lady working upfront. She greeted us as soon as we walked in and was patient and answered our questions. Ambiance: the inside is very modern, clean and simple. They have a cute neon sign on the wall for a photo up, I won't say what it says so it could be a cute surprise. The cookies are really delicious! You get to customize them. Overall a cute little experience. A note to the owners: I'll be back at the beginning of December to make a reel for read more

Chip Cookies - a christmas tree in the background - Bakeries Near Me - Plano, Texas

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1st time here right after tacos next door. Very different than usual ones we get a local gas stations. Very big so one for two is enough. Yummy! Want more next time. read more

Looking for a cookie at night? Not gonna find it here! Website and google profile says open until 10PM. That would be a lie.

There's something sweet going on in Plano! @chipcookiesco is here and ready to delight your sweet tooth with a delicious array of sweet treats sure to satisfy! Some of my faves are: The Oreo Dunk Chip (infused with sweetened milk, white chocolate and crushed Oreos) Tres Leches Chip (a buttery cookie topped with whipped topping and cinnamon sugar) Better than S*X Chip (made with cocoa, whipped topping, caramel and toffee) @chipcookiesco is located at 2401 Preston Road, Unit E in Plano TX Cheers to the sweet life! #chiphappensinplano #chipcookies #grandopening #bestcookies #cookiesplano read more

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I was yelled at by the owner to get out of his store... I went to pick up cookies that my mom had ordered online for pick up. I arrived a few hours after the pick up time. The cookies were for Thanksgiving (the next day) so I was not worried about them being freshly baked. When I arrived I was told that the $75 order of cookies had been thrown out because they had assumed I was not coming. I was told to wait 15 minutes for fresh cookies. I asked if that meant the cookies would not be good the next day for Thanksgiving, since they had thrown them out after a few hours. They claimed they would still be good. When I returned 15 minutes later, I was then told that the specialty cookie that my mom had ordered was the specialty cookie from the previous week and was told repeatedly that this week's specialty cookie was a pumpkin chocolate chip cookie. After I expressed multiple times that we did not want the pumpkin cookie, the worker said she could look to see if they still had the ingredients for the Thanksgiving cookie, which she did. She explained that the cookie was hot so it was going to melt the decorations into place. She also explained that the sugar cookies we had ordered could not be heated or that they would melt. When asked to separate the hot cookies from the cooled sugar cookies into different boxes so they would not melt, the worker began arguing that the hot cookies couldn't melt the sugar cookies. She eventually allowed her co-worker to separate the hot cookies. Lastly, when asked if I could add the order to our loyalty rewards account, I was told no. She told me that once an order has been placed you cannot get your reward points. She went so far as to hand me her cell phone, with the owner on the other end of the line. He asked me what the problem was and I explained that we were hoping to get the loyalty points added to our account for our large order. He repeatedly told me no- that we had ordered through corporate online and that the money we had spent had gone to corporate so we could not get loyalty points. He then told me to leave his store. Repeatedly. All on speakerphone. In front of his workers and other customers. Telling me to get out of his store. That I am clearly a repeat customer to. Because I asked about loyalty rewards for our $75 cookie order. I never once raised my voice; I was respectful the entire time I was in the store. Even the worker was surprised by the owner's verbal aggression on the phone. On my first ever visit to Chip, there was a promotion to get a free cookie for leaving a 5 star Google review (in case anyone was wondering about all of the 5 star reviews). And I did so. I have now deleted that review- it wasn't earned at the time and this experience clearly shows that it was not deserved. Beware Google reviews. Looks like a generic 5 star review is immediately uploaded after anyone reports a negative experience! read more

Super tasty! A bit under done but didn't ruin the experience. Nailed my pregnancy craving when the guy gave me the freshest possible chocolate chip cookie. Great service! read more

As part of the Foodie Plano challenge we stopped in at Chip Cookies for a couple of treats. We bought a box of four cookies and they are awesome. Sort of like other specialty cookies places the prices are a little higher than other places, but the cookies are delicious. I think you can get a mighty fine cookie at Potbelly read more

Pretty darn good cookie. Great service and excellent quality. Definitely coming back to try other flavors. read more

Chip Cookies - OG Chocolate Chip - Bakeries Near Me - Plano, Texas

SO YUMMY. The service was fantastic and quick. And the place is sooo cute! I will definitely return soon!

The cookies were pretty good. They are larger sized cookies shaped and baked to accommodate filling and toppings. Just not exactly what I was expecting. The young man working the counter was not very friendly. He seemed uncomfortable and wasn't very helpful or enthusiastic about the cookies. Maybe it was a bad day but even after attempting to engage him and offering up that this was my first visit, no assistance was offered. I literally had to ask about different items and how the process worked. The experience was dampened by his lackluster performance. Definitely didn't inspire a return visit. read more

We had to have something sweet and we stopped at one place but it was closed. Then my husband remembered Chip Cookies. I wasn't sure at first if they were going to bake the cookie while we waited or what but they apparently warm the cookie and then decorate it. They have 5 standard varieties and then one that is a special for the week as I understand it. My husband had the sugar cookie which has a minimum amount of frosting. He also got a chocolate chip cookie (had to be a traditionalist). I forget what the name of mine was but it was a chocolate chip/peanut butter cookie decorated with frosting, and Reese's cup pieces. It was much higher at the shop, probably 1/2-3/4 of frosting and decorations off the top of the cookie and mine was no where near that high. That's why they only got a 4. The cookie treat itself was marvelous!!! It obviously tasted like more. I cut mine into 4 pieces because it was so rich & yummy and I wanted to prolong the taste. Yes, everyone should go there and get all 6 cookies if you can afford it and like all of them. I wanted the sugar cookie too and, mistakenly, thought my husband would share. He ate that cookie so fast it didn't make it to the car!!! Enjoy all! read more

Amazing! Food is absolutely sweet! The service was quick. I didn't make my own cookie, but i'm hoping next time I will. The ambiance was very quiet. read more

Chip Cookies - Desserts! And 1st time there!! - Bakeries Near Me - Plano, Texas

OG cookie is best chocolate chip cookie I have ever had. Their website and online ordering are time consuming and too many steps, but the cookies are good read more

Delicious!!! Service with a smile and always clean. 10 out of 10 - The Biscoff cookie is my favorite.

Cookies were worth a drive from inside 635:) it was sold out of chocolate chip cookies at 4:00 on a Monday. There appeared to be one gentleman who was exceptional tending the store but growing pains could be happening and Allen made things right for us with the surge of demand hitting the store. read more

Great place! So yummy. Staff is nice place is very clean. Love the sw chip it's the best cookie!

The cookies are thick and tasty. My only complaint is the edges are crispy and flat. For the money, it's not worth returning

These cookies are not even close to warm. The OG cookie was hard and the Valentine's Day cookie tasted like it had store bought icing on it. Def don't buy the day old cookies. They are hard as rocks. And the butter cookie is just...no words. Don't get it. Just stick with Crumbl or better yet Cookie Society. read more

Overpriced mediocre cookies. It allows for customization for cookies but they're understaffed. No tables in place.

Jeremiah was great he was so helpful and really made me feel welcomed.The cookies were amazing they felt like they were melting in my mouth

yes u should visit this place. desserts are on 10 for taste and texture. the cookies r warm and u can customize. i recommend this spot!

so so so good!!! workers are always super polite and getting the frozen bags of dough is literally the best! (and super cute inside!!)