As someone with a sweet tooth, I enjoyed 2/4 sweets I got and didn't finish the rest The coconut slice was nice and moist but doesn't stand out The strawberry cake pop was great (not shown) The tres leches confused me - it seemed grainy with some sugar in it. Looked great from the top though! The strawberry cupcake was okay - I liked the top a lot but the bread was dry so I didn't finish it The place has solid craftsmanship in baked goods for sure - but the creativity and unique ingredients are lacking. I know they can improve because if they put half as much effort into making the food look good into experimenting with the ingredients, they can shine a lot more. Overall the ambiance was very nice with the stunning chandeliers and the staff was friendly! read more

Rum Cakes Factory - Coconut cake slice and tres leches - Bakeries Near Me - Plano, Texas

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This is my new best place to order from, the cupcakes are delicious. I have been going through the flavors for months now. I'm going to pick up some more this month for my son's birthday. Such yummy cupcakes, so many flavors to choose from and I can't wait to return. read more

It satisfied a sweet craving. The cakes were good but nothing spectacular beyond your usual cake recipes. read more

Rum Cakes Factory - Whiskey cupcake - Bakeries Near Me - Plano, Texas

I'm not even a cupcake connoisseur for real but these were absolutely delicious especially the icing flavor and each cupcake is a perfect representation of its name ! read more

Rum Cakes Factory - Cake display - Bakeries Near Me - Plano, Texas

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Desserts are amazing. Customer service was horrible. The place was empty, it took 15 minutes to check two slices of cake. The cashier was on the phone then went in back when I walked in. Stood around for about 10 minutes then a guy from the back asked what I wanted. After I made my order he got one slice then went in back for me to stand in front for another five minutes. Super disappointed. read more

Had to stop at the Rum Cake Factory. My favorite is coconut, my mom's is amaretto and my daughter tried the tiramisu today and she liked it. read more

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We tried this place today for the first time. We noticed it after finishing lunch at a restaurant within the shopping center. The inside is pretty and I love that the sign inside says it is all made from scratch. There are many choices; more than I expected. You can order a slice of cake, cupcakes, or a whole cake. We bought a couple of different flavors- Oreo and red velvet cupcakes plus coconut and chocolate strawberry slices. $24 + the credit card machine asks if you want to tip. The woman assisting us said the cupcakes were sold 2 at a time. Apparently you can't get a single cupcake?? Her demeanor was all business and she seemed impatient as we ordered. My son ate his Oreo cupcake incredibly fast. Not surprising for a kid but he gave it his stamp of approval. My red velvet cupcake was delicious. It didn't have a rum cake taste, but the frosting was light and not overly sweet. The actual cupcake was moist and flavorful. We have yet to eat our 2 slices but expect they will be equally as good. Hopefully the next time we go, we'll get better service. The service is the reason why I gave 4 stars instead of 5. I considered only doing 3 stars but figured I'd give the benefit of the doubt that maybe she was just having a bad day. read more

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This Amazon bakery is situated in Plano texas. All of their cake are delicious with a rhum Taste. I had to take one of each. The slices are pretty big. The way the display their cake make you want one of each. They also have cupcake. The customer service is on point. The place is clean and smell good. read more

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Lovely birthday cake 2 years running! They make the best red velvet with cream cheese frosting

My daughter had them make a coconut rum cake for my birthday and it was delicious. We will gladly recommend this bakery.

We ordered a cake for my son's birthday. It was a great size (the bigger one, I forgot dimensions), and we had a ton leftover even for having so many at the birthday party! I will say that it was extremely sweet. We got the strawberry lemon cake. We also got a little slice of the bourbon cake and Italian cream cake. Those were extremely sweet too. They definitely would be great for anyone who has an extra sweet tooth, but I tend to like my cakes with a bit more flavor. Great place though! read more

The cake was perfect. My husband loved it. The service was amazing. Thanks again for making my husband cake so special. read more

Rum Cakes Factory - All Chocolate Rum Whole Cake - Bakeries Near Me - Plano, Texas

Ordered the carrot cake online for delivery for my daughter's birthday. The cake was delivered on time, and everyone thought it was delicious! The writing wasn't so great but she got the message :) read more

Rum Cakes Factory - Bakeries Near Me - Plano, Texas

1. Only the bottom layer was cake (which we knew) 2. The ball was still distorted although it was foam. 3. The cake taste did not win over the party. 4. There was no #10 & we still had to pay for the numbers. We paid $260 plus the numbers! Pros: They were accommodating. They originally said they could not do both vanilla and chocolate but they made it work. I wish I did not have to give a low rating. Although we appreciate them, unfortunately I think this was a one time deal. read more

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You guys delivered again! Love the custom cakes! Beautiful, delicious, moist cakes everytime. The store lay out changed, it's more open when you enter. read more

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Rum Cakes has the most amazing fresh tasty cakes. There are so many choices you will absolutely return and try the others. The tiramisu is also hard to beat definitely my favorite. Friendly folks and delicious cookies for the kids. My local favorite read more

Jorge does all of our birthday cakes. We love the amoretto and strawberry, but honestly you can't go wrong with any of their flavors. The store is beautiful! We had a last minute change they bent over backwards to help us. Their cakes are epic! read more

Rum Cakes Factory - Cake - Bakeries Near Me - Plano, Texas

We had to go and try them, lol. The moment you step through the door the aroma is spellbinding!! Delicious desserts all made from scratch. How do you choose? The answer is you get a slice of each one! Yes, they sell them by the slice, small or large whole cakes, cupcakes, cookies, and more. Due to COVID19, this was our Halloween evening and eating cake all night did not disappoint. Each cake had its own unique flavor, all of them were moist, and the frosting was light but sweet. If I had to choose just one, I'd say the Coconut Cake was my favorite. If you are looking for the perfect dessert for a holiday, birthday, wedding or special occasion .. Rum Cakes Factory will be the reason why it is successful. read more

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Cakes are always fresh, moist and perfectly made! They won't disappoint and the service here is great!

I'm yet to find my favorite cupcake location but their cupcakes are alright. Sometimes they do run out of flavors which can be a bummer but they are always nice whenever I visit. I also like the fact that they have a rewards program as well! read more

Honestly too sweet for my taste... but it was definitely fun trying out different desserts. I got the guava cream cheese pastry, alfajores, marbled rum cake, and the tres leches. Their order of sweetness ranges from this: (1 being the least sweet) 1. Rum cakes (sponge cake itself is just right but icing made it really sweet 2. Tres leches 3. Guava cream cheese pastry (guava paste) 4. Alfajores (sugar overload lol) I don't have a sweet tooth but I ate it with a friend who loves sweets and he also said it was too sweet. I think the items I would recommend here are the rum cakes. Tip: The lady told me if you want more rum in your cake, you can pre-order and let them know! I thought that's pretty awesome read more

Rum Cakes Factory - Guava cream cheese pastry & alfajores... very sweet - Bakeries Near Me - Plano, Texas

Rum cake factory has delicious variety of cake. I had a custom vanilla rum cake made for my daughter's birthday. The cake was moist and delicious. I also bought two cupcakes on my way out cause I couldn't resist! Even the cupcakes are moist and delicious! (Grand mariner and chocolate cupcake) read more

Rum Cakes Factory - Custom blippi cake! - Bakeries Near Me - Plano, Texas

I love rum! I love cakes! I wanted to be in love with this place! But I wasn't... The stars for the sweet lady that helped me with my first order... ...and that's all you get. read more

This is my official request to Yelp for adding a gold star so that I can give it to this place. It was my girlfriend's birthday and wanted to get her a custom Harry Potter themed birthday cake. When I say the cake, I was completely awestruck. They designed it soooo well, it was just amazingggggg. And complete honesty, I didn't have much hopes for the taste because the custom cakes usually won't be super tasty because of the fondant layering etc, but they proved me so wrong. The cake melted in my mouth and that subtle rum flavor is just the cherry on the top. Look at the pic to appreciate the super awesome cake. Thank you so much Rum Cake Factory for making my gf's day much better. read more

Rum Cakes Factory - Vanilla Rum Cake - Bakeries Near Me - Plano, Texas

My kid was thrilled. This fondant cake did amazing even through the temperature changes. It tastes delicious. Chocolate and moist. Was on time. We are so grateful for this wonderful bakery in plano that delivered exactly what we asked for an better. Thank you for making a little girl's birthday dream come true! read more

Rum Cakes Factory - Chocolate cake with fondant - Bakeries Near Me - Plano, Texas

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Delicious, but don't ask for a custom cake. What I was shown they could do and what we got on our wedding day were not the same. They did all the customizations of the soup can to include our names and wedding date, but I had someone text me from there the night before confirming the layout. What I was not told and did not find out until I saw it at the wedding was that there would be a blue film where the soup can label would be. read more

Rum Cakes Factory - What I was shown as an example of what they could do - Bakeries Near Me - Plano, Texas

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OMG.....this place offers super yum sweets!! Their macaroons....YUMMEEE. Their Italian Cream Cake?!?! Holy moly! Each bite is like a fluffy, soft cloud dancing around in my mouth I can't help but feel like I'm in heaven!! (Not that I personally know how it feels to be in Heaven obviously but if the movies Coco & Book of Life are any indication of Heaven then yeah I'm spot on!) Anyway, back to their Italian Cream Cake....it's perfectly sweet for my tooth & beautifully assembled for my sight. In a Cookie Monster voice I say to you, YUMMMEEE especially for my tummeee!!!! YUM YUM YUM!!!! Ok now back in my voice.....as more proof to support my claim, I will share with you that hubby & I are polar opposites on many levels, desserts not excluded. What he finds perfectly sweet, I find it to be TOO DAMN sweet and vice versa. But when it comes to Rum Cakes Factory, he & I have the perfect match for our sweet tooth! So anyway, thanks for reading my review and I do hope you get a chance to patronize Rum Cakes Factory. You deserve it, so be good to you & don't deny yourself!! ‼ read more

Went in because there really aren't any options to get rum balls in the area. Pleasantly surprised. Got a few slices of cake for after Sunday dinner and they were delicious! The staff were very nice and helpful. read more

First time here, but I was very disappointed with the birthday cake I got yesterday. I got an almond cake, which was recommended by the lady there. It was very dry, very sweet, yet no rum flavored at all!! The icing sugar was too thick and solid without any rum flavored. It is $45 for the 6" cake that is very simple decoration with some almonds around. Definitely not worth for the money!! Never again!!! Also not for Asian for sure!! I would not recommend to anyone who prefer low- moderate sugar level. Their cake are way too sweet for our family. read more

I ordered five items for my grandkids. Four items arrived. Now I am sitting here with one child who has nothing. I was later advised that the missing item was not available. I feel the order should have been cancelled or I should have been contacted. Maybe there was something else on the menu he may have wanted. It's called customer service. Never again will I order from this store. I give this store a rating of 1 -- only because that the lowest I can give. read more

Disappointing...even after reading the "good " reviews this place will not give you a fresh / room temperature cake. The idea isn't to have a cold cake! Definitely not ordering again since they will not advise, ehhy by the way you want a fresh cake but will give you a cold one...common sense is at least advising the customer if is ok with it...I never make reviews but would like to help future customers that one a real fresh cake read more

I always go here when I want something sweet! Their cupcakes are amazing and I've had one standard and one custom cake so far. All have been amazing! They did my wedding cake and we had several references. Somehow, they pulled them all together into one. It was awesome! We got so many compliments on it at the wedding and pretty much everyone wanted to know where it was from. read more

Rum Cakes Factory - Custom 3 tiered wedding cake - Bakeries Near Me - Plano, Texas

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Wife B-day and a few days prior, she casually mentioned she'd love a chocolate cake. Hop on Yelp, found this place, and checked out the menu. The German Chocolate Rum Cake sounded delicious. Ordered it. And the result... ...Happy wife. Not only the cake sounded delicious, more importantly it was a carnival-in-your mouth delicious! read more

This certainly will go ignored just as my calls and emails to the store I'm sure. My daughter recently bought me 3 cake/cookie items from this location for my bday. While eating the chocolate cookie with German chocolate icing, I bit down on something hard that while breaking off part of my tooth, also pieced the roof of my mouth. Turns out it was a push pin you'd use on a cork-board. After stopping the bleeding, I reach out to the store manager to inform her of what has occurred. She takes basic information and requests a picture of the pin which I supplied. 15-20 minutes later she text back requesting a receipt which I also provided. After hearing nothing back for a couple of hours I text and ask when I'll receive info on how to proceed... maybe an insurance contact. I was informed they have no insurance because it's a "small business" and that's when I was given an email to correspond with. Well needless to say, I've emailed twice now and even text the number again with zero response from this company. Would give a negative rating on customer service if that was an option. read more

Excellent cake - very moist German Chocolate cake! Will order another cake again.

The had the Jack Daniel's theme with Key lime cake flavor and it was delicious. The decor and icing to cake ratio was excellent. Meaning the icing layer was thicker than I've seen elsewhere at about 3/8 of an inch. I prefer a denser, more rich tasting buttercream icing but overall it was a well executed great tasting moist cake. read more

This bakery is way over rated. We read some reviews in Yelp/Google and decided to give it a try. We purchased a birthday cake from this bakery and it is way way too sweet. The cake itself is not moise at all. When cut in slices, the inner cake started to fall apart. The price we paid was $45.00. In addition, the cake has no rum flavor at all. We could have purchase a birthday cake from Whole Foods, Kroger or Costco for sure taste much better, less sweet, and much cheaper. We will not go back for sure. After all, the cakes are very expensive. read more

Italian crème cake and vanilla rum cake is 10/10. Highly recommend. Clean interior and friendly service as well.

I just called the store. I was given a quote for a 9 inch custom cake for $120 by Jennifer. I called back to get the price of the smaller one. I spoke with the Jorge and he told me that she made a mistake and the price should be $135. I told him that as a business owner, he should cover the mistake because that is what I was quoted and Jennifer and I were on the phone for an extended period of time. He was combative and rude and would not honor what I was quoted. Jennifer even confirmed that she quoted me $120. He hung up on me. I was not yelling or being combative with him, this is not how business should be conducted. read more

First picture is one hour after I got the cake and 2nd picture is 3 hours after I got the cake. The weather is not even bad because it's spring and the cake is inside the house with AC. The cake collapsed on the other side. They didn't make it good. I'm not satisfied at all. We tried other bakery before and it's not like this. read more

Rum Cakes Factory - 1 hr after I got the cake - Bakeries Near Me - Plano, Texas

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