We've come at less busy times and it is not this slow. But tonight we seem to have been forgotten. We've been waiting 45 minutes for our food. read more

Highly do not recommend! Waiting time up to an hour, once your seated still have to wait 30 minutes for drink order, food takes 45 minutes + to come out, when it comes out they bring out the wrong food and tell you their out of what you ordered after you've been waiting almost an hour on food. Then don't want to change your order once they change it they still charge you for the food they brought out that you didn't order. DEFINITELY WOULDNT RECOMMEND ! Servers don't check on you, don't refill, don't do anything ! read more

The service was fast and friendly! The food was hot, fresh and fantastic! The waitress made sure to keep our drinks constantly full!

Avoid this location! Terribly slow service and poor management. The bartender (Chasity) would disappear for 10-15 minutes at a time, while standing in the kitchen chatting with coworkers. We were charged various prices for draft beer, and when we questioned the bill, the team lead snarky stated we should be happy we were given a "discount". We didn't ask for a discount (beer is 2 for 1), but asked that our bill be transparent of what we ordered and reflect the number and price of such. If a bartender wants to change an order this should be disclosed to the patron at that time and not be a surprise when a final bill is presented. We will not return to this location! read more

I am leaving another because the horrible service and all during Covid. If there was social distancing and they sat everyone on top of each other and you did not even bother to respond. Plus this store is dirty and dirty dishes. We will never go back . Oxford Chili's is our go to restaurant. read more

got there at 7:30pm and there was 7 of us we sat down at the table but we got our drinks and ordered 2 appetizers which came out pretty slow but was fine till they took out order and we waited for 2 hours to get our food which came in to go plates and bags as we are still sitting at the table they kept saying they was just waiting on 2 steaks which was 1 hour before actually bringing out the food. we watched other people with the same types of food get theirs even tho they got there after us so when we left (btw we didn't even get to eat our food we had been waiting so long) the manager told us he would still make us pay for the food we didn't pay for anything but the appetizers and the stuff we ofc had to take to go since we didn't take all of it we had him take it off. but personally i think we shouldn't have had to pay ANYTHING considering we left around 9:30!!!! BAD PLACE AND SERVICE read more

Dirty environment. Staff was unwilling to provide service. We asked for seating at the bar and they sat us. While we waited we noticed the servers standing around chatting and kept glancing us but would not even bring waters to the table or address us at all. They were not very busy and the avoidance was unnecessary. read more

Ordered Two salads . Extra dressing for both. No salad dressing at all and no utensils. Rude and low standards of service.. Best choice is to go somewhere else . Anywhere is better than here . read more

Staff is extremely loud screaming in the kitchen, dining in and to go people can literally hear them, tone it down. Disrespectful and obnoxious behavior. Cussing and what not. Also they have a serious water/slip issue, no wet floor signs. Could result in lawsuit. read more

Chili's - Bars Near Me - Tupelo, Mississippi

The food was good but I waited for my to-go order for over 45 minutes before I even got my to-go order.

Me and 3 other friends waited 1 hour for a table when half of the restaurant was open and then waited an hour and a half for our food but ended up paying and leaving before it came because the service was so bad! read more

My girlfriend and I both ordered the triple dippers with sliders, mozzarella sticks and chicken crispers. I got the honey chipotle crispers and she got plain. Server didn't write anything down so i figured she would mess something up and I was right. She served us our food and instead of chicken crispers we both just got boneless bbq wings. And the meat inside of the sliders were completely pink. It all tasted fine just bothered me that they don't take the time to write orders down. read more

We used to eat here fairly often when in Tupelo and always had good food and service. That was several years ago. We had lunch here today and were completely unimpressed. The place was not clean at all. Food was kind of blah and service was so so. There were only about 3 or 4 tables occupied by the time we left and I can see why! Looks like this Chili's location is on the way out just like what happened to the one in Columbus. Never again for us! read more

Ridiculous service. Appetizer came 10 mins after the main meal was served. "Oh we forgot, here's your onion petals." Mango margarita came as a traditional and they brought mango syrup for us to stir in ourselves, "You just need to stir it in, they didn't put much in it" Then the dessert had to be asked for even tho it came with the 2 for 25$. Absolutely unacceptable. The management needs to be fired/retrained. How can you run a restaurant like this? Chili's is actually decent food but when service is this bad, how does it stay open?! read more

Took ninety minutes for them to seat us, take our order, and then set our food on the grill to just leave it there and stand around doing nothing. How do we know this? They gave us the table right next to the kitchen so we could see everything. They also had no one seated at the tables but a line going out the door to get in. read more

I hadn't been to Chili's in years. Someone had given me a gift card, so thought I'd give it a try. But, not before I took a look at reviews. I had a hard time believing what I read; this used to be one of my favorite places. I thought they couldn't be correct, but I was wrong. We arrived at the front door of Chili's about 4:00 PM, on a Saturday, to beat the crowd. A young male, who was talking on his cell phone, interrupted his conversation long enough to greet us. I told him a table for two please. He told us that there was no wait staff on duty, and if we wanted to eat, we should find a place at the bar. We did locate two seats at the bar; about the time we were seated, the bartender disappeared. We noticed that the only thing we saw anyone eating was chips and salsa. We wondered if the cook had made it to work yet. Did I mention that the restaurant was almost empty except for the bar. On the way from the front door to the bar, we noticed how dirty the entire restaurant was. We sat at the bar for about ten minutes with no sign of the bartender, so we left. So sad. read more

Not good service, sit at the Bar. All they was interested in was getting outa there. Just was not a good experience.Southwestern Egg Roll , food was ok... read more

Chili's - Bar area. - Bars Near Me - Tupelo, Mississippi

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30-45 minute wait on Saturday night. Understandable. We run to the mall for an errand and come back. App says now we are 22nd in line. One hour and ten minutes later on our ride home, after we ate at 5 Guys, we get a text that our table is ready. Do the math: 30-45 minutes plus 1:10 hour later, we get that text. One, count them, one wait staff on the floor. The floor by the way looked like a 7th grade boys locker room floor. This is after corporate sent us a $25 gift card to come back from the last horrendous visit that ended with our waitress taking the survey off our table and marking herself "excellent" and saying she hated working at Chili's. Two questions: (1) how is this place still open? (2) does anyone want a gift card? You couldn't pay me to go back in that building. I gave it one star because there was not an option for negative stars. read more

I love the food at Chili's but I am counting calories so I appreciate the lite options part of the menu. Today I ordered the Spicy Pasilla Chicken for 420 calories. I was very disappointed to receive the wrong sides with my chicken. (See pics) This would not have been so terrible if I had not already waited close to an hour to receive my meal. Yes they eventually made it right, but it was too much trouble and not worth the money and effort. The customer service at the Tupelo Chili's has gotten worse every time I have been, so I won't be back for some time. Personally I think it is the kitchen staff, not the servers. I was told today they were backed up an hour on tickets as there were only 2 cooks on duty. (Sunday after church) read more

Chili's - What I ordered... - Bars Near Me - Tupelo, Mississippi

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This is one of the worst experiences I have had in a restaurant! We came in and sat at the bar, there was 2 women behind the bar, they both saw us sitting there for 15 minutes and never came up to us to ask us if we needed anything, finally we got up to leave and my friend said "thanks for the service" and one of the women said "you are welcome "! Terrible customer service!!!!! read more

Did not have a long wait and Loved the service and we did not go unseen! Will be coming back

Waited over an hour and they never put my wife's food in. We left. Don't waist your time or money

Waited over an hour on our food. The appetizer never came. We were the last ones to get our food but the first ones who ordered in our area. When food finally came it was wrong. After waiting another 30 minutes the same exact plate came back with the top scraped off. Very disappointed. Had to get up and find our own silverware and napkins. So disappointed. read more

Where do I start I ordered half rack of ribs and my wife and our friend ordered the sirloin steak. Their steaks were okay but my ribs were cold and under cooked, I called our waitress over told her that my ribs were cold, she took them back and after 15 minutes she brings me a new order of ribs well I can't say they weren't hot but still undercooked, then I try the coleslaw and it was spoiled, so at this point I asked for a manager, he shows up and I tell him to taste the slaw and he smells it and said yes it's spoiled and he would take care of it. He did take my ribs off the bill. We paid for everything else even though he said he took care of everything. Will I go back ? If I do it won't be anytime soon. They have taken to many things off their menu. read more

We used to love Chili's but this one in Tupelo isn't good. The waiter wasn't nice. It took about 10 minutes to bring our drinks after ordering them. He then brought the chips and salsa 10 minutes later and then our food 1 minute after that. My soup came out very cold. I never got a drink refill. My husband had to ask a few times for his refill, more salsa, and some steak sauce. The chips were burnt tasting. The entire experience wasn't good. Poor service, bad food, and staff that acts like they could care less if you enjoy your experience or not! Waste of money! We will not be back! read more

Food is nasty, my "steak" was probably baked and no good... beans tasteless, rice uncooked, no no horrible experience horrible food...

I'm sorry you had only one server. We were told a 30 minute wait. We said fine we will wait. Then we noticed walk ins were being seated immediately. When we asked about this she said "oh we can seat you "'we said thanks but no thanks and went next door to Olive Garden. Great food and service. read more

Went because it was walking distance from our hotel. Wish I would've looked at the reviews first. We ordered the 2 for $25. My wife's was fine but the 6oz steak was upgraded after I said no to the upgrade and it had no flavor and was really over cooked. We had to ask for the desert. Waitress didn't come for refills on our drinks till we was ready to leave. I still got charged for the steak upgrade. Just overall bad service and the quality of food was par at best. read more

We normally love Chilli's but this one is horrible. I always hate leaving bad reviews but I downloaded yelp just to leave this review. We ordered to-go for the first time and we're disappointed. My grilled quesadilla was not even grilled and didn't come with the normal sauce. Both of my kids chicken tenders didn't come with a dipping sauce and I even asked for extra. My wife's salad didn't come with dressing. The guacamole didn't come with chips. Lastly we didn't even get our skillet cookie at all. If I can say one positive thing about this location is at least they messed up everyone's meal. I mean if you going to do something do it all the way, and they did. I'm glad I don't live in town so I'll never be back. I guess I should of read all these other bad reviews first. read more

WOW so not sure what the deal is with all the negative reviews. We were a party of 5 that was seated promptly and greeted by a very polite server. Throughout the experience our food was brought out promptly and as ordered with drinks refreshed several times. The food is standard chain fare and was cooked perfectly fine. Overall, we had a good experience. read more

Just went with a party of 13. Plane was almost empty. I asked to be seated and she said no more than 6. I said okay, then separate us. She again said no because they didn't have the servers. read more

The food is good most of the time. The short staffing is ridiculous. I refuse to believe every other restaurant in Tupelo can find workers but Chili's cannot. read more

I used to love eating here. The next to last time I went I was going to place a to go order for lunch in the bar. I sat at the bar for 30 minutes without being spoken to. It was obvious I was there, you know how terrible staff tries to avoid eye contact but fails to do so. The last time I went I had a hair in my food. I know things happen, but with proper inspection this can be avoided. Manager didn't seem to care. Only wanted to waive my cost. I declined that got up and left paying. Simply because I don't want a free meal, I want quality. I'm done with this place. read more

Trey was a great server! Very attentive! The host did seat us at a dirty booth. We wiped it off with napkins, then he wiped it with a wet towel later. Everyone's food was good (burger, chicken and waffles), but my cheesy enchiladas weren't that great. The tortillas were hard to eat because they were dry and tough. Overall it a was a good experience. Trey, our server, really made all the difference. read more

We walked in and sat at the only two seats at the bar, with a dirty bar rag on the bar. We sat there for 10 minutes, never saw a bartender and walked out. Too bad I can't give 0 stars. read more

This is our 3rd time ever going to Chili's and not going back anytime soon. We got sat as soon as we went in. We had to wait about 5 minutes before getting greeted. Then it took awhile for us to get our drinks. After a total of 20 minutes sitting there we was finally asked if we was ready to order. We ordered the Chicken Bacon Ranch quesadillas appetizer and the Fajita trio to split as a meal. We waited 30-35 minutes for our app to come out and on each quesadilla there one little piece of chicken on it. Then when when we asked to be moved bc some little kids was hitting my boyfriend in the head that was sitting behind us and being really loud they acted like it was a problem. When they did move us we was served our food and it wasn't plated like it was the first time we was there. It was just thrown together and mixed up. We didn't have silverwar, napkins, drinks, or straws bc of us moving. When asked the host for a couple of plates she has put them on the table in a rude way and acted like we was bothering her. We waited for a good 5 minutes before we got silver or napkins and before we could ask for some more drinks the guy (our server) turned and walked away from us before we had the chance to ask for them. So we had to get up and find someone to request for them. After we ate we was ready to go but the server never came back to the table to check on us. We waited for 15 minutes. So we walked to the front to ask for our bill so we could pay. We stood there for about 10-15 minutes before anyone came to get our card and then it took another 10 minutes before we had gotten our card back. I really don't see us returning to Chili's again. It was a horrible experience. read more

Took my two birthday kids here. Made them aware what the day was thinking they catch the huge hint of what we needed to make my kids day. One of my birthday kids received her meal well after my steak kid. My egg rolls were doughy tasting, was basically told that's how they suppose to taste. Confusion between managers , one would honor a swap the other wouldn't. I went against my first mind of not coming to this location ( it's been 2 years since bug scare from last visit) , i should've followed my gut. Worst $90 spent. Replacement egg rolls left on table because I never asked them to remake them. Not everyone can make egg rolls i guess. read more

Chili's in Tupelo, MS seemed to be disregarding majority of the CDC implementations for COVID. Upon walking in, the host took his mask off to ask how many and a waitress directly behind him was as a table of guest with no mask on. We were seated in the bar area with direct view of the BOH-- the EXPO line specifically. The server came to our table to greet with her mask barely covering her bottom lip... 80% or her mouth exposed and 100% of her nose exposed. I asked her to properly wear her mask and she made an adjustment. In the view of BOH the two individuals on EXPO had NO face covering, many servers grabbed their drinks from the bar with no face covering. I did see the GM, Norm in the BOH on the line with proper face covering. I say al lithos to say in the industry there's a responsibility to protect the people at the table and yourself as a worker-- Chili's in Tupelo wasn't doing a great job to do either. The service was great-- food was good. COVID procedures sucked. read more

I normally love Chilis! Especially the Southwestern egg roll, but this location leaves so much to desired. Which is a shame, because I had come here a few months earlier and had a decent experience. My husband and I went at the end of the lunch rush and it took a little bit of time to be seated, at least 6-7 minutes. When we were seated, we not only didn't see our server for almost 10 minutes, no one came to give us drinks. Get this, our server was too busy rambling to the table behind us and taking care of them. The woman training our waitress had to come serve us and she didn't come until she saw my husband get up to go look for someone. With that aside, we placed our drink and appetizer orders. We ordered the fried pickles, which were not bad but the drinks were a little flat, but nothing dismal. Once again, we waited a good minute before being to order our meals, I got a cheeseburger and my husband ordered some sort of cheese quesadilla with rice and black beans. My burger was on the dry and season less side (nothing ketchup couldn't fix I suppose) and it was missing a few dressings but oh well. My husband's quesadilla and black beans were good, but the rice wasn't completely cooked! Our waitress only refilled our drinks once - remember she was too busy chatting away. We were ready to pay and get out of there and once again it took so long to get the check, we just opted to pay at the table kiosk instead of the usual way and left. Needless to say, she didn't get much of a tip. read more

Customer service was ok. She brought me my drink which was mostly water not dr pepper. Food tasted old and was proven when my wife salad had old avacoda in it. Looks like this restaurant maybe struggling financially and cutting cost. This was a good candidate for Gorden Ramsey to scream at. Save yourself the trip go elsewhere for good food and dining. read more

Chili's - Bars Near Me - Tupelo, Mississippi