great food great service food takes a little longer than usual when very busy but well worth wait. Will come again and again

Horrible experience waited 45+ minutes didnt even taste good extremely overpriced. The wait time before being seated was over 30 minutes then when we sat down it took 20 minutes to even take our order and way over 45 to give us our food. read more

Rude service. Food very greasy. Ambiance is fine. The first time we visited was good, but the last two times was horrible. Will not be back. read more

Walked in and before I could say anything the hostess said "there is a 30 minute wait". I thought she was joking because there were 7 open tables in the main area and all of the high tables were open. She said, " no, her manager told her to tell everyone who comes in there is a 30 minute wait, then he went to the office and closed the door." We walked out, no plans to return... read more

customer service needs improvement. I stood at the to go area for about 3 to 5 minutes with several buffalo wild wings employees looking at me not saying a word I had to walk to the kitchen entry to get one of them to come service me. Hopefully the food is good at least read more

This is always a safe place to get some good sauces wings and get all flats with no issues. Everything was perfect. My waiter I forgot his name but he was point on and just as sweet as ever. If I come back to this location he has to be my waiter. The ambience is always good because they have all the TV's on a different sports channel. read more

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long wait time when it was basically empty servers on their phones at work bad customer service read more

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wings were hard and taste like ahh service terrible and our server had dirty finger nails

Omg what the heck ! Ordered wing s(duh) mix of traditional and boneless! The boneless were a pitful version of Macdonald's nuggets! Theirs would gave been an improvement! About the size of a French fry! What are you trying to do close with so many other restaurants? Service was good this time! But there are many many chicken places that don't give you mini nuggets! read more

I received the best customer service today from Day! She was the sweetest and very informative of the specials going on!

Requal suggested the buffalo chicken dip and cookie skillet and we loved it ! Didn't have a long wait and the food was hot and service was good from start to finish ! read more

Amazing service! Great atmosphere and the server, Aliyah, was on top of everything. Never had an empty drink. Will definitely e requesting her when we go back read more

Service was awesome! Love sweet Jaycee, my food came out hot fresh and yummy! Can't wait to come back.

Weird been coming in about four different times now and doing the pick six promotion and substituting one of the sides and paying an up charge for the side salad. They have no healthy sides available on the promotion every other time they've done it but tonight they decided that they couldn't and were rude about not doing it. We asked if they could just ring it up as tots and then charge us extra for a sauce or something to be able to get to the price right and the general manager would not budge whatsoever when they've literally done it four times before tonight with no issue, we understand that there is a promotion for certain items, but if you're willing to pay the up charge, why not allow a healthier alternative? Poor customer service and they just lost a regular customer. read more

If I could give zero stars I would! I normally would never complain on wait time to get food especially in a busy restaurant on a Sunday, but our waiter was awful. Didn't listen, wasn't attentive, didn't give refills... our wait was 1 hour 15 mins from the time we sat down to getting food, (we had 2 adults 2 children) then in order to pay we waited another 45 mins because she wouldn't ever come back to our table. Now the food is another thing, I paid for 6 boneless wings, I got 5, they had gristle in them instead of meat and they were hardddd, and they were cold, fries were so hard they snapped in half, cheese curds were so cold they didn't pull apart they were squeaky, if that makes sense. Everytime we asked for something, we never got it. :( the bathrooms were nasty, and the tables were sticky. I used to always love coming here but the employees just don't act like they care any more. So disappointed. read more

Be sure to have absolutely great hearing otherwise you'll get the absolute worst person that doesn't seem to want to work there to take your to go order over the phone. What a nightmare. read more

First of all. Our waitress was amazing Alexis you were amazing. The food was really good as usual. Also there was no wait. Ohh and the bartender nailed my wife's special request drink "Dirty Bongwater" awesome job guys. A real pleasure being here on Father's Day. read more

Buffalo Wild Wings - High top hanging out with family - American Near Me - Tupelo, Mississippi

Will not be back, which is unfortunate because I love BWW. Went on a Monday night at 7pm. Not busy AT ALLLLL. At 8pm we still had not got our food, which mind you was just two orders of boneless wings with fries. A few groups of people arrived well after we did but somehow they all got their food before we did. We just cancelled the order and left even though our food was "almost ready" 15 mins before we left. Honestly I feel like it was the waitress we had cause the other waitress working was bringing food to all the tables that arrived AFTER us. Took a hop and skip over to Raising Canes and we got our food within minutes of walking in the door. read more

Just about fine for casual dining. Bone in wings with Thai, mango habanero and asian zing sauce and pretzel with beer cheese were the dishes we had. read more

Ordered a carry out of 40 boneless wings and paid $42. What I got was the most pitiful excuse of boneless wings I've ever seen. They were so small most looked like scraps left in the bottom of the fryer. I got 8 boxes of 5 different flavors and only one of those boxes had anything that remotely resembled an edible piece of chicken. Two boxes were the wrong flavor and all were cold and so overcooked they were dry. Don't waste your time or money here. For almost $1 each, I expect WAY better than this. read more

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Great waitress and probably the best wings I've had in a long time at BWW. Noticed many chain restaurants are leaving messy tables and floors for long periods of time. Only downfall. read more

Have ordered 9 times since moving to Tupelo back in July 18th 2019 using a food delivery app. They've only made 1 order correct. Either the wrong seasonings completely, 1 seasoning and not the other, no extra side seasoned that were ordered, and was short changed the number of wings I was supposed to get. Ordered a large boneless wings and ended up with 5 pieces. Meet to get your act together. read more

We had an incredible experience here! We were here for a soccer tournament with a group of 40, yes 40. They seated us quickly, gave us 2 servers to expedite the service. The servers did a fantastic job keeping up & getting everything out promptly. And the craziest part, all of our bills were accurate! Everyone in our party agreed that this was a fantastic choice! Great job, BWW!!! read more

The food was great! The waitress was not so much! They weren't even that busy. She was more worried about young guys that came in.

This is sadly one of the rudest worst run chain locations in Mississippi. They shut down early so that they can leave as soon as the business hours end and have excuses like- we don't have any COOKS tonight, so we closed the dining room, but you can order take out. We can order take out, but can't eat in the dining room... because you have no cooks. Corporate needs to look into this location. It is poorly run and staffed with less than qualified non hospitable people. When in Tupelo, it might be best to skip on this dining experience. It deserves no stars. Unfortunately, the Covid excuse will probably them from their inadequacy. read more

We were told our wait would be 30 minutes but it was about 45 min then we waited on our food 45 + minutes and the fries and onion rings were cold and the wings were hard. We WASTED 75.00. Please DO NOT WASTE YOUR TIME OR MONEY ATVTHIS LOCATION. The waiter we had was so nice and he got the Only star I gave. Sad family night but lesson learned. read more

The service is always great. Very great atmosphere, with great food and drinks. Love watching the games here. Plenty of room for large parties. Would recommend most defiantly. read more

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Amazing food and staff is beyond friendly and considerate. My drink was always full and that's huge! I will make sure I come back again!!!

Nice the place is open during the Covid virus. This was the evening of Aug 31,2020. HOWEVER!!! The lady that greets you has a serious attitude problem! She didn't say hello, only asked if take out or dine in. We did dine in. She turned around and walked away without saying anything. She expected us to follow her. We sat at the table and it was dirty. I went to her and told her. She again had an attitude and walked away. She showed up at the table with cleaner and rag. Cleaned the table and walked away. Perhaps she was having a bad day. But this is NOT the job for her. In addition, the menus are still on the wooden holders. No online ability like other places using your camera to bring it up. Also ordered a rum and diet soda. No idea what was delivered. Worse ever. Margarita was good as were the wings. Sorry to say we weren't given napkins or hand wipes for after. Plus no extra "plates" to eat share the meal. Had to ask for "plates" and napkins and hand wipes. Had to get our own salt and pepper. read more

They have shelves for third party delivery services but don't fill the shelves. They remain empty and don't start working on third party orders until the delivery driver arrives, not only is this inconvenient for the delivery person but also the customer has to wait longer for their order. I don't recommend this location. We also have came on our personal time and received terrible service from the male manager in regards to a promotion that is posted on BWW website. He claimed that it can only be used on to go orders, however, we have used the promotion multiple times dining in at the Columbus location with no issues whatsoever. DONT RECOMMEND. read more

The food was actually really great but, the wait was at least 30 minutes. While seated too for our food was an extra 30 minutes. So unless you're you feel like waiting an hour of your time, then this is the place to be. (Ps the the floors were dirty. Sorry. Personal gripe.) read more

Terrible service. Got there @4:30 and sat there until 5:30 without being acknowledge. Reasturant wasn't busy at all and there were plenty of staff and I still wasn't served. DONT GO THERE!!!!!! read more

Stood at the hostess stand for 20 minutes, the place was basically empty and this rude girl finally comes over and says there is a 20 minute wait. I just laughed and left to never return. This place should be in bankruptcy in less than a year. read more

Slow service, no napkins & barely warm food. We had 4 people in our party and 1 person received his food 15 minutes after the other 3 did. No explanation given read more

My husband and I had an amazing time at this location. Our server Jennifer was AWESOME and had a great attitude! We will be coming back to see her. read more

The food and beer were great, best wings I've had in a long time. However they forgot the orange in my old fashioned mixed drink, and the service was very inhospitable. During the Covid-19 crisis they only allow 5 seats at the bar. They wouldn't let our party of 2 pull up an extra seat at the bar and we settled with a table. About 30 minutes later we watched them allow 9 people total at the bar, pulling up extra seats right in front of us. The third time they did this - pulling extra seats from our table - we discussed this with the manager and the waitress began acting very rude. We had fun overall and I would recommend their food but I feel like the service could have been much better. read more

I do not recommend doing takeout at the Tupelo BWW! I went in there to get a carry out that I had ordered 35 minutes before coming to pick it up. Came in and the girls behind the counter didn't say anything to me at all just stood there talking to each other. Finally I go up to ask about my order and it hadn't even been taken out of the receipt maker!!! So the manger comes out and says it will be ready in 8 minutes, 15 minutes go by I go back up there and ask about it again and they say the order was just now put into the system yallll let me just say i had some things to say. I say nope just scratch the ticket and they look at each other and say "god i'm so done with people today" right in front of my face so needless to say I won't be going back. Not saying the servers are like this but the girls at the takeout counter are rude as hell. read more

We order our food and almost and hour goes by and we receive our food and it was cold we ask for it too be reheated and the waitress acted annoyed for us asking and the hole time we were there; there were 6 workers around the take out area playing on there phones, throwing napkins at each other, and throwing menus in the FLOOR for the fun of it and laughing!!! read more

Legit..they have some bomb ass bananas I went in there and I'm like "Man..I'm craving one luscious banana." And I shit you not this hot ass chick came out and asked what I wanted so I told her. Didnt think she would take me seriously but she did!! And that Bananas was FIRE!! read more

Let me begin w/stating this is the typical chain you love, hate or just accept. The menu will be exactly the same at any of the franchises. Secondly, I far prefer to offer positive yelp reviews, but this won't be one of them. I ordered from the menu, the server took note of my healthy choice and related that she too watches her diet because of a health scare. When food came out, the manager pitched in by bringing me the wrong order. The exact item I'd said I would be extremely upset about if it was brought. I requested the manager speak to me, but he failed to do so. I can't recommend a place that explicitly endangers your health and fails to address said concern upon request. Skip this BWW, enjoy the others. read more