Regular customers with a Food allergy. The wrong order was delivered to the table. Waitress handled it marvelously. Thank you management for a seamless visit! read more

This might have been my first experience at Chilis, and it definitely made me want to come back. I stopped in after a hike I did close by, and was disappointed at first that i missed happy hour by 5 minutes, but that disappointed quickly went away as I saw their various other deals. For $16.99, I got a soup, two sides and a 6 oz steak with a drink. The portions were massive, from the drink sizes to the food. Our server was also incredible, she was so sweet and helpful. read more

I had an order to go and Uber eats picked it up. It was picked up and delivered immediately. I watched that but my soup is cold and salty and I'm pretty sure that my bowl of soup did not fit in the small paper container. It's soup. It should have been a bowl of soup much larger than the tiny container I was given. The cheese sticks were steamed and not crunchy or delicious like they usually are. The marinara sauce was not even a third full . I do not know what my son's quesadilla turned out like as I am in bed sick, which is why I ordered this because it's the only thing I could find delivered that is similar to chicken tortilla Soup read more

Chili's - Bars Near Me - Payson, Arizona

First time in chilis in 10 years and this Chilis in Payton was great! Service was very attentive, the food was good and the energy was pleasant. read more

Chili's - Bars Near Me - Payson, Arizona

Our service was amazing. Had a really nice waiter. He made suggestions which I always appreciate Food was good. read more

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Our hostess was the best. She helped us find a quiet table and how to use the table-side device to sign in for the loyalty/rewards program. Our server came immediately to take our order, the food came out FAST, and tasted great. A keto-friendly option for my husband's salmon entree was suggested by the server when he asked for "no rice". Having two different veggies made my husband's meal highly satisfying. I wasn't hungry enough to eat much, and I was grateful that he could add on a side salad for me. Shoutout to our hostess Kassandra and our server Skylar. We visited at 2PM on a Monday in June. Things might be different during read more

One star for a good margarita. Dirty bar top...we aren't staying for dinner. Sassy bartender who is also acting as the hostess negative stars. Ask for the nasty bar top to be cleaned and all we got was attitude. She took a paper towel made it a little wet and gave it a swipe. What classless behavior. read more

The ribs have a leathery jerky like extremely dry texture. Not my preference but both the waiter & manager said that's the way they come, nothing to be done about it. Tip: DO NOT GET THE RIBS UNLESS YOU'RE INTO EATING JERKY. 2nd time trying the tibs and it will be the last. As far as Chilies go, I don't think they have the same standards as the chilies in Texas. Not up to par. It wasn't busy and I suspect why. Bathroom's were a bit crusty, not clean and nasty. This is NOT the quality we expect!! They do not offer real butter, it's soybean oil or nothing! Ugh!!! No quality control here! Chilies should be ashamed of themselves!!! read more

Chili's - Store front - Bars Near Me - Payson, Arizona

Was very sad they decided to take the tale Kiosks/tablets from the tables. That was a key sell point for the kids to go paly games on them when we went on our family eat outs. I did like the gluten free menu options though. read more

We got a hors d'oeuvre, was great, we never order one , so it a special treat. The service was amazing, she was so sweet and helpful. We watched a football game, they switched the TV station so we could watch and hear the game. read more

So we finally made it to the chili's restaurant in Payson after being over 3 years. It turned out to be as expected. Prices were a bit high due to the Biden economy. Service - ok Food - ok So who knows when we will go back. read more

I usually love a chilies, however the side salad tasted like fish the water cups were dirty. And they can't tell the difference between a real and fake Id. They wouldn't serve me a drink because of the thought that my ID was fake(it's real). Along with that the server was horrible and the waitstaff was on their phones the whole time when we needed something at our table. Just flat out bad service all around and the dirty dishes didn't help. read more

Local Payson Chili's is great. The staff works very hard to make sure you are happy and have everything you need! They also clean the menus between customers! I think that is great! Koodos to our local Chili's and staff! read more

Payson Chili's never disappoints. You can tell the great management by the awesome service and pride of the kitchen. Food looks like the photos and tastes great. The servers/bartenders are very attentive making sure you have everything you need. Go see Becky and her team. read more

Good bartender for a Thursday night at 8pm close to closing. But the food was very mediocre, you could tell they wanted to get out of there. Disappointed for a chilis. Very basic bland food. read more

Extremely bad customer service in the bar area. Every time we go in there, she must be having a bad day. She never greets you with a smile and never says welcome. If you have any questions, She's very short with her answers. Always seems annoyed with customers. The good is usually good if you can tolerate the bad customer service. 4 stars for food. read more

Went in today with a friend we sat at a booth in the bar, the music was very loud & asked politely if they could turn it down, we had ordered wine the hostess came back & said that they could not it was controlled by corporate! We decided to leave and on our ways out the door instead of the hostess trying to get us to stay she said "hope you find a quiet place" kinda sarcastically .that to me was un called for. I use to manage a restaurant & was a hostess for many years. read more

I feel a bit embarrassed that I enjoyed eating at this chain restaurant, but our experience on a Friday evening was pretty stellar. The restaurant was clean and the service was professional and attentive. I had a turkey club sandwich which was excellent. Even the tomato was ripe and fresh. There was lots of smoked turkey and avocado. It could have used a bit more bacon, but so can everything. The prices were super reasonable and I like the kiosk on the tables that lets you tab out on your own whenever you like. Don't tell anybody, but I like this Chili's. read more

This is one of the better managed Chilis I've been to. Good food and good cocktails, but as most chains, some of their bartenders tend to weaken the cocktails with soda. read more

After a camping trip with my friends we stopped at this Chili's for lunch, as a group of people who love going to Chili's, we were very excited to show our one friend her first time eating there! However our experience was more than subpar. Our server seemed immediately irritated from first touch at the table simply taking our drink orders. We each ordered appetizers, entrees, sides, and alcoholic beverages, making for quite the tab. Throughout the service our server was nowhere to be seen only refilling a few of our drinks at the very end of the meal. Multiple of our food items were undercooked/soggy/cold. As we sat all very clearly done eating, ready for boxes we watched as seemingly every member of the team actively avoided our table. After a while of this we decided to ask a server in a near by section to which he made direct eye contact with us, chuckled and walked into the kitchen. We then proceeded to ask another server who also very clearly actively ignored us. As a group of 5 people who all work or have worked in the hospitality industry for a long time, this level of disrespect and ignorance from an entire service team is asinine. It was immensely clear that your team took one look at our group and made a summation of the type of patrons we would be and acted accordingly, an absolute ridiculous practice in a hospitality based industry. I implore your management team to take a look at your practices within this location and address these issues. read more

The value for the dollar is top-notch. The food is consistently delicious, the menu is wide-ranging, the service is quick and friendly, with the entire experience being very fulfilling and pleasant. And they have great value lunches. You'll pay double at a fancy place, and the food and service would not be any better. read more

If I could give a 0 for service I would.. Awful service. The bartender was more interested in talking to men at the bar. I will never come here again. I don't know my "server" name because she never gave it to me. Don't bother stopping here for any type of service. Will not return read more

We come here all the time and every time is amazing. On Sunday we lost a family member and we show up on Friday with 7 people. We got told our bill was paid for. I want to thank Lauren and margarita you guys are amazing you guys are a second family to us and it means so much. read more

The food is good however the service level is questionable. The order is always incomplete and something is always forgotten. This visit we ordered steak fajitas trio and upon getting home we realized none of the fixings were present no tortillas, no cheese' no sour cream basically just the fajitas. Last time it was two side orders of corn. Honestly they don't even seem to try. And chilis elsewhere has a person in charge of yo Ho orders and is very hood not sure what the deal here in payson is. read more

Great food great service. We have been riding all day and everything in that town closes early. Chili's was the only restaurant open and although it was close to closing time they cheerfully sat us and fed five of us. The food was excellent and the service was wonderful. Highly recommended. Thank you chili's read more

well chilis has dropped the classic nachos and other favorites from the menu so I dropped my rating. guess Fargos should rate you high though as this will make them even more popular. Not much if a reason to continue going to chilis tgey are just a mediocre burger joint now kinda sad read more

This place gave me food poisoning. All I had was a coffee and a Chicken Cesar Salad, and it made me sick. Eat there at your own risk.

Chilies are all pretty much the same with a similar look and feel, and of course the same menus. That's ok because you know what you are getting. We stopped for lunch on a recent trip to Payson. I had the grilled chicken sandwich, my husband had the chicken enchiladas and our son had the kids pizza. The food was decent and it was served quickly. Our waiter went in for the hard sell with appetizers and additional cost options which got annoying quick but we stuck to our guns and ordered only what we wanted. No one wanted to drive home to Phoenix stuffed from way too big a lunch. I like their little kiosk on the table that lets you pay when you are ready without waiting for the waiter. We belong to the club and were able to use our points to reduce our total bill from $29 to $19... What a deal! read more

Chili's - Payson chilis - Bars Near Me - Payson, Arizona

This is the best take out in Payson. Period. Ribs, pasta, chicken. We ordered two 2 for 25 meals. Feed 4 with ease. We laid it out buffet style and it was wonderful. Thanks to everyone at Chili's read more

We were stuck and snowed in this cute little town and decided to have dinner here. Our waitress was on point and so nice. I guarantee this is the best Chili's in the country. If you have time, stop by for the hospitality in this town it is like no other!! I forgot our waitresses name but thank you for being so nice and sweet to us. read more

Great food and service! Haven't been to Chili's in years and it was a great experience.

My family and I frequently visit many different Chili's around Arizona. While recently camping in the payson area we treated ourselves to a trip to town for a taste of civilization. With four of us in our party, we all agreed "this is the worst." I personally ordered the smokehouse combo with brisket and sausage. What I received was a muddy pile of gelatinous goo that I could not eat. I wrapped it up for my dogs and two of the three turned their nose up at it. I'm not kidding. Bottom line, when corporate chili's was establishing the new store training schedule for the kitchen staff...they must have forgot all about the little store in Payson. In closing, if you enjoy muddy gelatinous goo...this might be your place. If you're looking for brisket...keep looking. read more

And another incident that occurred last week, I sat at the bar and ordered lunch. The place was mildly busy. After sitting there for 20 minutes and I already had two drinks, one of the waitstaff came up to me and informed me that they hadn't even started on my ticket yet. Claimed that the order had not printed in the kitchen, I've never verified whether that was true or not. The lame part about this is they didn't offer anything. Meaning a percentage off the meal or a free meal or a free drink or something. Because they made no offer to make it right, I paid my drinks left a tip and left. The only good thing I can say about this is that corporate Julie's agreed with my assessment they should've offered something and at least try to make it right by sending me some gift certificates. However, I won't be going back to that Chiles anytime soon or I might go over to the one in Longview. I suggestion is go back to Applebee's. Their service Used to stink badly but under new management has gotten quite a bit better. read more

Chili's - Greasy, cold chips. - Bars Near Me - Payson, Arizona

This location has usually been pretty good about their curbside pickup procedures however today I was picking up an order and when no one came out I called and let them know my order and that I was waiting in parking spot 2 and she said "yup I'll be right out"... Well when the lady came out she went right by us and gave our order to someone else. Normally this wouldn't warrant a bad review but I had told the lady who answered the phone my exact order and my parking spot and she still messed it up. Next time ask for the name on the order!! read more

Ordered the fajitas trio, double checked with server there's enough for two considering they serve this dish in a couple different combos. We thought our order would feed two of us, based on the menu photo, but when we got it it was just enough for one. The manager doubled up or order and took very good care of us once we mentioned or concern. Very nice manager very professional. Server should have known we needed more and warned us but she didn't seem to know or have the proper training on that dish. Glad the manager was on top of things. read more

Chili's - Bars Near Me - Payson, Arizona

Friendly staff, kind of slow. Food was okay. The specials menu was kind of confusing. My husband and I both got the turkey sandwich, only he saw it on the specials menu and I saw it on the regular. Mine was like $7.99 and his was $6. His was a half that came with salad and fries and mine was a whole that came with fries (I subbed veggies). read more

This is a mixed review, because while I found a dead cockroach in the bathroom, our to-go orders were excellent. I brought it up to others in my party but they assured me it was okay since it was in the bathroom. Still, not the most appetizing thing you want to see before you eat a meal. Don't they clean these restrooms often? We placed orders for three steaks, and one cheeseburger at their take-out counter. The service was very friendly and we sat and had some drinks at the bar while we waited. We were taking these orders to Pine but they were packaged so well, they were still hot. I've only been to Chili's once, but everyone would not shut up about their steaks and how tender they were. I see this as a great place to catch a meal and then watch a movie at the Sawmill right behind the restaurant in this small town. read more

Had a date night here with my fiancée last night as we were on a mini get away from Phoenix. James was our server, he was polite and friendly and the food came out quickly. read more

The staff, service, and food really made this particular location shine! From the moment we entered the restaurant to the moment we left, every thing was absolutely perfect! Special props to all of the staff who helped us at the bar, customer service was AMAZING! I'm Yelping an amazing review because such service deserves such praise, Thank you! read more

I keep saying I will never go back to Chili's. Today I broke that promise to myself, went with my grand baby and husband. Their fryer was broken and sitting in the parking lot. I wanted a salad, but unless you get a simple tossed salad without the cheese, dressing and croutons there is no such thing as a healthy salad at Chili's. I settled for the Santa Fe Chicken salad. For my 670 calories I got a large salad with soggy lettuce, too much dressing and maybe half a chicken breast. The waitress told me it was spicy, nah it was pretty much flavorless. My husband ordered ice tea with LIMES. Both glasses she brought had lemons. I understand that tea with lemon is common, but I also know people who are allergic to lemon. For them lemons can be deadly. The thing I found extremely interesting was we asked for the senior dishes. Our bill went from $32.07 to $33.33. I've never before had a discount that raised the price. read more