A lot of Chili's locations have significantly gone downhill so we are always apprehensive when making a visit. This was our first time at this location, it was clean and it did not disappoint. Our waiter Chris took good care of us. He was friendly and attentive! We ordered the Triple Dipper and Cajun pasta. Both were fresh, well prepared, and came out in a timely manner. The Nashville mozzarella sticks we'd really good! Overall, great visit! read more

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Another sensational chilis. Always attended quick and my order is always correct down to minute changes. The food was amazing and I try something new everytime. I am yet to find a dish that they don't make to perfection. Ambiance is great as they play current sports games and Im always lucky enough to be in a somewhat quiet cushioned booth where I can talk with my party. Will return and will continue to give them my money. read more

Y'all if anyone in a budget def chilis is your bsf !! There drinks will kick okayyy!! And service is fast they are friendly !! Food is hot , fresh hits the spot for a quick hang out with friends/family !! read more

Chili's - Triple Dipper Southwestern Eggrolls Honey-Chipotle Mozzarella - Bars Near Me - New Caney, Texas

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Hadn't eaten at Chili's in 15 years, and I have to say--the food was good, but the service was even better! They were extremely busy, so we opted to sit in the bar area, which turned out to be the best choice. We had the chance to meet Kyle, and his attentiveness and customer service were truly amazing and greatly appreciated. I'll definitely be back--so if you're in the New Caney area, tell Kyle Z sent you! read more

We ordered to go, but this was my first time trying Chili's and it did not disappoint! The food was absolutely delicious from start to finish. The street corn is a definite winner, so flavorful and perfectly seasoned. We also ordered a rack of ribs, quesadillas, and wings, and everything was fresh and cooked just right. The ribs were tender, the wings had great flavor, and the quesadillas were a solid choice. Overall, such a great first experience. I would definitely recommend! read more

Food was good! The service is wonderful, Kevin was our waiter and was on top of things and very helpful and friendly! I highly recommend him! read more

Clay was on top of his game. He made sure we were taken care of. I'm disappointed that the Oldtimer with cheese is completely lacking. I remember how great their burgers were in the 90's and they have a long way to go to be there again. We started with chips and salsa and the crispers, southwest eggrolls, and sliders. I'm not sure why Chili's changed their crispers recipe they were previously amazing now not so much. Service was great. Bring back your recipes from years past. read more

WONDERFUL EXPERIENCE! We sat at the bar. Enjoying the bottomless chips and salsa. Chips were hot and crispy and we requested the heat up the salsa. We split the quesadilla explosion salad and the split it in the kitchen for us. Salad was made with fresh ingredients and was super tasty. Despite being busy, we had great service and our food and drinks came out pretty fast. We will definitely be back soon. read more

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Tripple dipper. That's all I gotta say. And the best waiter there, super attentive to his customers, and he tries his best to engage with us, even going up to us and squatting at our table with that big booty. I forgot his name but he's a beautiful chocolate man with an earring and a bandana. This man needs a raise!!! read more

I stopped in on a Monday because I had a taste for ribs. I found out the hard way that most BBQ places are closed on Mondays - however, Chili's came through. :D I was pleasantly surprised with the service and quick seating, but the food & drinks were pretty good too! I ordered the ribs platter (1/3 rack) with loaded mashed potatoes and broccoli. Honestly, one of two ribs in I was full - the portions are pretty filling. I saw they had a special drink of the month called the Grand 7 Romance - it was gooood. Trust me, it's a one hitta quiter - I left feeling quite nice. Lol. I'd definitely come back for the happy hour. read more

Chili's - Rib platter, loaded mashed potatoes and broccoli w/a side of romance ;) - Bars Near Me - New Caney, Texas

Food was good you can never go wrong with eating at chilis I do have 1 thing to say when I arrived I was sat down really quick but on the way to my table the floor was very slippery when my food arrived there was a little girl walking to the restroom and she slipped and hurt herself there was no wet signs on the flood indicating to be careful there were multiple people slipping despite that the area I was sitting at the hostess and busboy kept cleaning the area with chemicals and I felt really rushed my waitress kept asking if I wanted a Togo box it go to a point where he just ended up bringing it to me and leaving it at the table without me asking really poor customer service when it came to the waitress read more

Food was fresh, service was great! Good ambiance for family or friends setting. We have been here a few times and it doesn't disappoint

We are regulars here. it's always clean and the food is GREAT! One of their servers is the absolutely best. Sowhen you're there, ask for Kevin! read more

There's some really great servers here depending what time of day you come in, the food is usually pretty good as well. Overall we think this is a great Chilis read more

Ordered a burger something simple. It wasn't good at all. Ordered some cheese fries, they were thrown together with so much cheese I threw them away. read more

I actually wrote off Chili's overall several years ago. The good just wasn't hitting the same. However...since I've moved to this area, this Chili's has changed my mind. It's clean, and the waiters and managers are always efficient and attentive. The food always comes out VERY quick. The food to me is good and what I expect of Chili's. Not hitting like 2010, lol but definitely better than my experiences in the past few years. read more

Kyle was amazing. Very attentive and even talked to my son about sports and drinking more water. We will definitely ask for him next time.

A late review from a couple weeks ago, but well deserved as it was such a startlingly pleasant experience. Surprising for a restaurant chain, am I right? Unfortunately, the food was as expected for a chain of Tex-Mex and backyard (or apartment patio) BBQ food. However comma this Chili's is probably the strongest link because of the server Malana, a Texas-born gal with all the sass and a lot of ... class. I had a solo dinner outing as I needed to clear my head from the pangs of life and Malana was the absolute sunshine in disguise for my gloomy day. She unexpectedly kept up with my wit, and that's just what I needed to cheer me up. She recommended the watermelon margarita of the month because it was lip-smacking good and I surely smacked my lips until I left. She said the Triple Dipper was where the party was at so I got the burger bites, southwest egg rolls, and mozzarella sticks. Not much of a party in my eyes but again, Malana was the life of this party. Keep hiring stellar staff Chili's! read more

We came in with a 16 top and they gave us a new waitress that did not know what she was doing. She had no help and was beyond slow with bringing out our drinks and food. All of the food was cold and was horrible. Everyone had an issue with their food. On top of that all of our tickets were wrong. Over charged. Very disappointed read more

Chili's - a person sitting at a table with a plate of food - Bars Near Me - New Caney, Texas

Granted we came on one of the busiest days of the year overall it was great. Some of the food could have been a little warmer but other wise food was good. Our server Pasty was attentive to our table. And the General Manger Ashley took care of everything. Listen to my feedback and appreciated the info. Comp our meal for the inconveniences. This is one of our regular places to go to eat. We will be back. read more

Don't come here late they serve your Margaritas is regular glasses and ruin the experience! Our waitress was very nice though. read more

Chili's - El Niño! Booooo - Bars Near Me - New Caney, Texas

Good service, used the check in through the app and that worked great, food was good. The wait staff sang HB to my daughter and brought her a dessert. read more

1- Went in to order to go. No one there to take the order. I pretty much had to walk up to the kitchen to get someone's attention. The restaurant was not even half full. 2- Misleading menu. Their menu online didn't reflect what they actually have. I had to change my entire order. 3- They told me it'll take 10-15 mins. After 15 mins I go back in just to stand for another 10 mins because no one was there! Again! Finally a girl comes out stating that it'll take another 15 mins .. Ended up waiting 45 mins for my order. Absolutely awful service. Should've taken my $120 elsewhere where my business was a appreciated. You may hate your job but at least don't make it that obvious. read more

Me and my hubby used to come here and the waiters and the food were amazing! I came here few days ago I never complain or anything but this was experience was terrible I found a barcode and a PEACE OF HAIR. I complained to my waitress by the way she was amazing and helpful but the manager did even do anything just bc he thinks he's pretty boy he tried giving me a 5 dollar gift card. He didn't even looked at my plate and apologize what a horrible experience honestly read more

Chili's - Classic Sirloin* - 10oz Barcode - Bars Near Me - New Caney, Texas

Poor online ordering and pick up system. When you order and pay online they give instructions how to notify your delivery space number. But once you wait until your food is cold and go inside they tell you they are to busy to use that system. read more

Me and my best friend came here for dinner. We came here to gossip about our exs. First, we ordered the Caesar salad. We were brought a house salad instead. First red flag. Next, we ordered the triple dipper, everything was cold. We also ordered wings, also stone cold. It made us nauseous. The waitress was pretty nice. But the cooking service was horrible. Would not come back here again. The ambiance however was okay. read more

Came for lunch with a large party after a funeral service. I called about an hour before hand to see if they accepted reservations. Whoever I spoke with said they typically do not but they would do everything they could to have multiple tables available close together and assured me it wouldn't be a problem. They were very understanding and helpful. We arrived and they did just that. not only we're there plenty of tables ready for us but service was prompt and servers were amazing. We were very grateful for this location's hospitality. Thank you read more

I almost never write reviews, but we had an awesome waitress today for lunch. I believe her name was Angel or Angela. She catered to our children. She was prompt, knowledgeable about the food. She just had a friendly demeanor about herself. Whenever you have a waiter or waitress with a friendly attitude it just makes your meal taste better. Thank you. read more

Chilis here is absolutely disgusting.. I live 5 mins away, would love it to be a quick decent bite to eat. ITS NOT.. I have given this Chili's 5 to 10 tries, gets worst everytime. I promised tonight was my last. Horrible food, horrible service, just horrible all the way around. SORRY CHILIS, IF YOU LIVE IN NEW CANEY AREA, please go somewhere else. Even an Applebee's would be better.... Even taco bell is better.... read more

If the food wasn't great I would never come here cause the service is TERRIBLE. Don't offer curbside to go service if you're not capable of delivering orders CURBSIDE! 15 minutes past promised time and had to come inside and get my order that's getting cold off of a metal rack. This is not the first time at this location either that I've had to go inside. read more

While I'm not a big fan on there big burgers, there small cheeseburgers are actually quite nice

The food was alright but the service was terrible. Don't know the name of the server or the manager working this day but manager tried to "table touch" but walked away before we could even answer how upset we were. The restaurant wasn't even busy the waitress never came back to check on us we had to flag her down to tell her we were still missing food and she blamed it on whoever and said she was in the "weeds" but as a server I know that fake they weren't even busy and the three other tables in her section were closed out. read more

I love Chilis in New Caney Texas. Our waitress is so nice and was super fast! Valley Ranch is getting more and more awesome.

So after a long time of not being able to go out and eat we finally went to Chili's. The staff was nice and the Restaurant was clean. But the Food was absolutely horrible. Nothing was hot. Everything was bland. And their system was down so it took for ever. Not their fault on the system but the food was straight up nasty. read more

bad service/ waitress was not welcoming. my food wasnt hot and i waited very long during a not busy time. i didng liek it read more

Chili's - trash food - Bars Near Me - New Caney, Texas

I've been here three times since it opened. I really enjoy Chili's and I live close to this one so I keep hoping to see an improvement. No improvement thus far. It is my opinion that the problem with this location is management. It is a beautiful restaurant in a great location; however it is does not operate efficiently. Each time that I have visited, it appeared to be under staffed. Yesterday (11-15-19), I popped in for a pint at about 5:30pm. It was happy hour, no one was behind the bar and there were many tables, as well as empty seats at the bar, that needed to be bused. I had planned on a pint and a bit to eat. After about 10 minutes of sitting there looking at my phone, a nice young girl realized that I had been there for awhile, got behind the bar and poured me a pint. I probably would have had a second pint; however she didn't ask and went ahead and cashed me out upon giving me my first one. I decided to leave after that as I was really disappointed. A member of higher management with Chili's really needs to look into this location. I remain hopeful that things will improve eventually. read more

The young man at the reception desk didn't greet us when we arrived. He was too busy putting together menus. After standing there for a minute, we finally asked if we could get seated at a booth. It took 10 minutes for a young lady to get us our drink orders. Another 10 minutes for ice tea and 15 minutes for a margarita to arrive. We showed her our coupon for free chips and queso, but she insisted it would be an additional charge. We had to point to the coupon stating it was free with our entree. My husband asked her some questions about the different rib spices. She stated she didn't know, but would be happy to ask. My husband said never mind just the ribs with barbecue sauce. I asked for a refill on my tea during our dinner, and my husband wanted another margarita. Neither of them ever arrived. By the time we finished our dinner, we reminded her of our drink orders that never came out, but didn't want them now that dinner was over and we were ready to leave. Receipt came out, and of course we were charged for the chips and queso. She fixed the error, but didn't come back to get our credit card for 10 minutes while it sat on the edge of the table. The restaurant wasn't busy, and we never saw a manager checking on customers. This particular Chili's needs stronger wait staff and management that walks around checking on their customers. No wonder it was quiet at 6:15 pm. read more

Only giving 2 stars bc the waitress was nice! Food is disgusting! I have never been to such a horrible Chilis! Smh

This place sucked it took forever for the food to get here, the nachos were soggy also the waitress got our order mixed up, and the food didn't taste good read more

Steak & Shrimp are fantastic! And at a great price! Will come back for sure. Service was perfect too read more

Chili's - Bars Near Me - New Caney, Texas