What a disgusting way .We went to eat my son has a disability. So we had his dog .We were stopped at the entrance and told she was a pet .That a service dog was for blind people or something else .I explained the law and he became rude and nasty .I will be contacting corporate. read more

The girl who sat us was great, very friendly. Our server, skinny guy with curly hair was horrible. Very dismissive. Only checked back once and never refilled my daughters beverage. Asked after we got someone else to give us boxes how our food was. When I said bad he just walked away. Wish I could take back the tip I gave. Food was not good. We ordered queso and it was old, clumpy. Didnt wanna bother the waiter who never asked. My steak was supposed to be medium well. It was burnt and overcooked. Not anything to go back for. read more

I went to Chili's with a group of 10 colleagues, and unfortunately it was a really frustrating experience. We were originally told the wait would be about 45 minutes, which we understood. However, after waiting 1 hour and 15 minutes, we checked back in and asked whether we could split into smaller tables since there were multiple open tables for groups of 4. We explained that we were completely fine being treated as separate groups, having separate checks, and ordering independently. Even with that flexibility, we were told no because their policy does not allow large parties who arrive together to be seated separately. What made it especially disappointing was seeing open tables available while our group was still left waiting. We were trying to be accommodating and come up with a solution, but it did not seem like there was any willingness to work with us. We were a group of adults just hoping to enjoy dinner and drinks together after work, and instead we ended up leaving frustrated. I would recommend choosing another place if you are planning to meet with coworkers or come with a larger group. read more

I am not really a fan of Chili's but decided to go here because my partner loves it here. We got here around 1pm and was seated right away. Our server got our drinks took which I got the mango iced tea and he got his usual diet coke. I couldn't decide what I wanted to order so it took awhile. I ended up ordering the 3 dipper and got 3 honey Chipotle chicken tenders, 2 cheeseburger sliders, and 2 pieces (cut in half) of southwestern egg roll. I didnt like the chicken tenders. Each piece was huge but the sauce was too much for me that it made it soggy. The rest of ny food was good. My partner got the BBQ combo which he liked. We had a lot of leftovers that we still ate them the next day. Im addition, we came here for their desserts since my partner has their rewards club he got a free dessert for his birthday. read more

Chili's - 3 dippers - Tex-Mex Near Me - Merced, California

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Formal Complaint Regarding Our Experience at Chili's on August 28th Dear Chili's Management, I am writing to formally express my disappointment regarding an experience my friends and I had at your restaurant on Friday, August 28th, at approximately 10:00 PM. When we arrived, we were seated fairly quickly. However, the restaurant was relatively empty, yet it took an unusually long time for someone to come over and take our orders. We were patient and understanding, but the lack of attention was frustrating, especially considering how few customers appeared to be in the restaurant. The situation became even more uncomfortable once we received our food. While we were still eating, the employees began turning off the televisions and the music throughout the restaurant. This made us feel as though we were being intentionally encouraged to leave, despite the fact that we were paying customers who had been seated and were still enjoying our meal. I understand that employees have closing responsibilities and that our visit was later in the evening. However, there is a professional and respectful way to handle closing procedures without making customers feel rushed, unwelcome, or uncomfortable. Turning off the entertainment while we were still eating created an unpleasant atmosphere and made what should have been an enjoyable meal with friends feel awkward. I hope management will take this complaint seriously and address how situations like this are handled in the future. Customers should feel welcomed and respected until they have finished their meal and are ready to leave, regardless of how close it is to closing time. I would appreciate a response regarding this experience and what can be done to ensure other customers do not have a similar experience. Sincerely, Yajaira Lopez read more

My family and I went to eat for my sister's birthday. The lady who sat us down was sweet! But our server was unprofessional. That server is a person who I've know and we didn't have the best friendship. The moment she came to our table, and saw me, she immediately gave us attitude. Which I thought is very unprofessional. Work is work, I feel like she should've kept her personal life separated from her work. We also never got anyone coming back to check on us and we had to call the servers to come to us. I just really disliked this time of going. read more

Good food. Got the three for 10.99 crispy chicken sandwich was good an big. Came with fries and either a salad or chips an salsa. Those were very good the salad was small enough jus for two bites I just stuffed it inside my chicken sandwich an the burger was good an big. Great deal. read more

Note: I only give 5* ratings to truly exceptional, best-in-class establishments. I am completing a review I started during our visit on May 18, 2025. Forget what you might know about your average Chili's. This location has fantastic food, great service (thanks, Crystal!), personable wait staff, and clean restrooms. Our visit was truly a perfect experience for a restaurant in this price point! Perhaps most surprising was the high quality of food and service, even though the restaurant was absolutely full and surprisingly busy because of multiple large parties celebrating high school graduations. My family and I were only passing through on a road trip. If we lived closer to this area, we would certainly return for regular visits. read more

Don't do it. You'll end up leaving still hungry. Really dissatisfied with our dinner. Food came out ice cold. Beans were cold, rice was cold. Tortillas were microwaved? They came out wrapped in foil. Opened the foil and they were stuck together and extremely hard. Fries were way overcooked most were rock hard as well. I would've rather spent $80 at Costco food court. read more

We always have a good time at Chilis. We came in for the "3 for me" deal on a Tuesday at 2 p.m. there was a good amount of people, but definitely not a lunch rush. Our servers were very attentive and checked in on us throughout our meal. They also let me sub out the sides for the sirloin steak meal and take an iced tea to go. I ordered the steak "medium" and it was perfect! Easy to chew and very flavorful. There new mushrooms were yummy and very filling. The corn is a staple. The enchilada soup is too salty for me, but it was included so I can't complain. They have lots of fun drink options so I ordered a watermelon iced tea. It was sweet and the watermelon flavor was subtle. My partner ordered a burger, fries, and chips with salsa. Overall good food and good service. read more

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If I could give a 0 I would. We spent 150 dollars and it was a complete waste. I asked for medium rare steak I got it and it BARELY had a sear. So I asked for it to be cooked more because you couldn't even cut it. 10 mins later I get a new one SAME THING! Don't get me wrong I like rare but this was on the pan for MAYBE a total of 5 mins total. Couldn't even eat it. Same with my daughters. I asked for a drink it took 20-25 mins then it was the WRONG drink. Didn't get asked if we wanted chips or salsa. I could say it was because they were busy. But nope they weren't. The WORST chilis ever I will driving to Turlock if I want Chilis read more

Went to Chili's tonight for dinner. Couple of four, three of us ordered the three for me with 6 ounce sirloin steaks unfortunately, my steak was tough and a lot of gristle and fibrous tissue and it was not pleasant. I only eat half. The mashed potatoes that came with it were dry and not great. The saving grace was broccoli dipped into ranch dressing leftover from salads! We go to Chili's all the time like twice a month or so and this is very disappointing. I will never ever order that 6 ounce sirloin again stick with the chicken fingers. read more

We came to Chilly's today around 3:40ish. After our waitress Heaven cleared our table. She wanted to rush us out but we had ordered an alcoholic drink, and my mom wanted to enjoy it. Heaven looked visually upset when we didn't rush to get up from our table. After she came back around to ask the second time just a few minutes later if we were done yet we expressed we were not done yet with our beverage since we can't take it to go we want to finish it before leaving. She then rolled her eyes and walked away. We were shocked she rolled her eyes simply because we were not done with our drink. After we seen her talking to other staff and looking our way as if she was gossiping about us. Not sure if it was that but it seemed that way by the looks she kept giving us. I felt very uncomfortable and very negative energy only because we wanted to take our time drinking the beverage. Very disappointed, we came to have a good time but we received poor costumer service from Heaven. I do not recommend this place, I say go to another Chilly's or restaurant. read more

Hey Chili's.. Seeing you appear in Merced is like seeing an old high school classmate that you never really gotten close to or knew much at all, but you recognize the name and kind of remember their face... But hey hey, my real friends would laugh at me, but I've visited you more than I can count. You have become one of my go-tos.. why? Not that your food is spectacular (I mean, it's what you would expect from a Chili's).... and it's not even because Merced food scene is subpar... It's simply because... 1) Great option when you have a million kids. Cheap, simple, balanced kids meals make all the difference.... 2) Your "3 for Me" deals. Yes. In a day and age where food prices has gone up, when you have to give up your arm, your leg, and your least favorite child just to eat... this 3 for me deal is the best deal ever. A solid burger, a side AND a drink for like $10-$13? Can't beat it. 3) Free Unlimited Chips - Yes, on top of it all, if you have a chili's account, you generally can get free unlimited chips. Great way to keep the kids busy/happy while waiting for the meal. They are good chips too. Yes, I wouldn't come here for a special occasion, but if it's a weeknight and I need to lug my family of 54 somewhere, you are one of the easiest options there is... So until next time I need to find a place to feed my 423 kids... read more

Always great food and great service. CRYSTAL is the sweetest...highly recommend eating here. Everytime we have come its been great.

I have been going to Chili's since they opened in Merced. Wednesday April 29, my wife and I went there for lunch and to our surprise there was an extremely large dog lying under a couples table, and no he was not a service dog. I love dogs, have 4 of them, but would not take them into an eating establishment. And the to top it off we were seated behind a couple with a child and a tablet playing a game at top volume. We ended up walking out. Shame, because I really enjoy Chili's food a lot. Only in Merced. Not sure when we will return if at all. read more

Meh. Don't order the boneless to-go unless you want microwave nuggets. Tenders and quesadillas were okay. read more

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Chilis has come to Merced and I gladly welcome a new place to grab some bites and drinks! Located in the Merced Mall plaza and with plenty of parking. They have a full bar with wine, spirits, and beer on tap. Happy Hour is 3-6 M-F and all day on the weekends! The lighting in this store is nice and bright! When my friend and I got here, the wait for a table was 45min. We got a seat at the bar and sat down right away because spots were available. Our server/bartender was Sylvia, who was helpful and attentive. We both ordered margaritas. Mine was the Presidente and my friend ordered the Straw-Eddy'Rita. So delicious! We ordered the Ultimate Cajun Pasta and split that between us. It was a pretty hearty portion so we were happy to split it, plus it was delicious! The menu is pretty typical of a Chili's but the staff were very helpful and kind! I'm looking forward to coming back! read more

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Great food! Even better deal! Chips were light and crispy, Big QP was meaty and delicious!

This new location is beautiful from the outside, in the parking lot of the Merced Mall. Went in on a Sunday afternoon with my 10 year old granddaughter. Hostess asked if we wanted a kids menu, which we replied yes. She took us to a table and laid the kids menu down with a crayon. After she left, I realized there was no adult menu for me! I went to the hostess stand and retrieved a menu. Our server came pretty quickly and we ordered drinks and meals. Our drinks never came. Had to ask for them. Finally came. Asked for a straw. Never came. Intercepted her going to another table...my straw? Got our food. Can we get some BBQ sauce. Never came. Finally asked the manager for some. (Told him we have the worst server ever! - he was unphased! No Followup!) The chicken strips were over cooked and could not be easily bitten through. Fries were lukewarm and soggy. Sliders were ordered with meat well done. They made the buns well done and burned. Meat was rare! Server was very inattentive and absent minded! This place has bad mgmt and bad service. It was dirty inside. The new architecture makes the dining area shared with the bar in one large loud room. A 49er football game was on and the bar patrons were very loudly yelling at the game! This was our first AND last visit. It's amazing that Chilis spends millions of dollars building a beautiful new location and then pissing it away with zero caring/talent managers, cooks and servers! It's a common tale... read more

Chili's - The 'tough as nails' chicken crispers! - Tex-Mex Near Me - Merced, California

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Food taste/ quality is hit or miss. Depends on the time of day and day of the week and cook on duty

Wow! The portions have been decreased by half but still paying for the regular size. My chicken salad looked like a side salad and my husband side salad was the size of my fist. A group of 8 people that came in 15 minutes after our party of 6 received their order first. We had to wait another 10 minutes before we got ours. Another place NOT a to go. read more

I was hoping that after my last phone call to the manager last Doordash order, that they would stop sending out bad lettuce but ah, contraire. Third salad probably means we won't order again. Come on, people!! DON'T put the containers with cheese, guac and pico de gallo on their sides!!!! What a sickening mess. read more

Chili's - WHAT a MESS!! - Tex-Mex Near Me - Merced, California

8/6/2023, via DoorDash, I ordered a dinner from their menu. The two orders of 1/2 ribs were acceptable, the asparagus crunchy, the tiny portion of sausages were ok, and the corn on the cob was tasty as well. Again, there is no better BBQ than Everette and Jones at their Oakland Pit or at their Berkeley Pit. Hands down !!! read more

Chili's - Half Rack of Ribs with corn on the cob, asparagus, and jalapeño sausage. - Tex-Mex Near Me - Merced, California

We will try it again staff very nice.. Was surprised of how much beer and other beverages that they couldn't supply to us. The sliders bottom bun was soggy with raw bacon. Hopefully they will work the bugs out and be as good as Turlock! read more

#Justinmadeithappen. We didn't make it easy on him and the rest of the crew. 25 hungry college students requesting to sit together during rush hour, and Justin said "No fret, we got you." The food was muy delicioso, and had my friends and me closing our eyes as we bit into our juicy, aromatic, meaty burgers. We are not from the Merced area, but would highly recommend this place to any remotely hungry sojourner looking for an affordable, food-coma inducing meal! read more

Chili's - 3 for me with smash burger - Tex-Mex Near Me - Merced, California

Took two LITERAL hours to get our food. Waiter came to say he was gonna ask for drinks thirty mins after getting sat he asked and took 30 mins for him to come back to ask for our food. 20 mins later brought half of our food and it was cold and smelly. Brought us three forks for 6 people! Two forks were stained and not washed. The food was disgusting today and I never got half my order. Talked to my manager and gave me the food for free. Horrible service! read more

Chilis is a real short drive from my job so I had to come visit when I got off. That 3 for me special is just a real hitter. You get an ice cold drink, appetizer, and entree. I sat at the bar and my serve was very attentive and provided good customer service. I enjoyed a fresh cola along with a salad and their limited time only smash burger. Let me start off by saying the salad was laughable. Very small and finished very quickly. Still it was good. The smash burger was pretty good as well. Had that crispy patty crunch and the fries were good as well. You know, it's not the absolute best, but it did alright. For $10.99 it's good. I like the chilis vibe, has a good feel to it. Parking out front is chill. You'll easily find a spot. read more

Service underrated and steak was majorly undercooked. When asked to bring it up to a med rare, steak was microwaved and brought back a minute later with one side of steak unseared. They need to take more pride in their food and hold their staff accountable. I was left with food poisoning...never plan on returning. read more

I will never eat at the one here in Merced ever again the food was just nasty I ordered mozzarella sticks they were all melted together it was a mess got wings they were under cooked never again read more

Did the pickup to go for the first time and had to wait 25 minutes longer than the max pickup time ! I go inside when I get the text, standing in line with a person ahead of me this person gets their food and then steps off to the side and waiting for additional items while the counter person gets the condiments that they wanted and then walks away, not even asking me for my order and name. Comes back about three minutes later and says do you have a pick up? I said yeah! So I get my order I get home and I have no ranch that's on the ticket for the chicken fingers that I had ordered also, there is no silverware or utensils and there's no napkins so my first experience at pick up to go was not pleasant next time if I go there, I will open everything up on the counter and inspect it before I leave I would encourage everybody to do that because you can't trust stupidity! read more

Ain't no one serving this crap to me! Nasty cold costco fries. DO NOT order the 1/2 order of appetizer fries unless it's for your one year old, what a joke. I will not give this place another chance, and I do not recommend this restaurant. Our bill totaled up to $100 for food served in the portion of kid size meals. read more

Chili's - Hamburger - Tex-Mex Near Me - Merced, California

We were unfortunately incorrectly charged for something we never ordered. The server was apologetic but the manager said it was our fault.

The bartender last night was on point!!!!! Great service and super patient. The person I was with was being a pain and she handled the situation like a champ. She definitely needs to be acknowledged read more

Come here for the sliders and chicken dipper appetizer and cheap drink I always have a good time here the food never fails

OMAR!!!! NEEDS TO BE PROMOTED! 10/10! Absolute unit of a server! If it weren't for him, the food would not have been great. Omar did everything as I requested it and Omar has been the best waiter I've ever had in my entire life. read more

Myself and my husband came in with our 3 kids, we were sat, however I think there was a miscommunication between the greeter and whoever our server was supposed to be. We sat at our table for maybe 20 minutes before we were greeted, however it must of been divine intervention because when we were greeted finally it was by the manager, I don't remember his name unfortunately but he was the male manager with tattoos on both arms. He was so friendly and apologized for the wait and got our orders in and even watched him go behind the bar to make sure we got our drinks quickly. He was the saving grace for us. We offered to tip him and he said unfortunately but I cannot receive tips which we understood and made a joke about now we can get another margarita instead. however we will always come in from now on hoping we can see this Manager again! This was a bad starting experience that ended up amazing thanks to management. Thank you manager whose name I cannot remember! But you had great tattoos read more

Got a half rack of baby back ribs which look like they came from a rabbit...and a steak which looked like a shoe leather. The food was so bad...we had to order Dominos to feel good about this world. read more

Chili's - Avocado covered steak.... - Tex-Mex Near Me - Merced, California

First time to have lunch- place was clean, had a friendly welcome:) Unfortunately, there were different servers bringing incorrect orders! I think they send too many different servers to drop off orders at your table -- so they get so confused!!!! Ribeye steak was good & tender! Hubby enjoyed it :) Chicken bacon & avocado sandwich was soggy but tasted okay- Chili was salty & too thick- it was disappointing. read more

My husband and I loved the service at this location. It was pretty busy when we were there but they managed it well. The ratio between employees and customer was good. Their food is decent with sizable portion. read more