For a long time after Covid, the service here was awful. They have stepped up with more servers. I just wish they would return some of their old menu items, Monterrey Chicken, mashed potatoes with gravy. There are plenty of TexMex restaurants that are more authentic so more bbq and less fajitas. read more

I placed a To Go order in the restaurant this evening and the service was exceptional. The person who took and fulfilled my order was so friendly, nice, and professional, even as she was clearly juggling multiple tasks at once. The order came out quickly and everything was correct. The food was also very good. With widespread inconsistencies in service quality at other restaurants these days, the crew at Chili's clearly exceeded all expectations. read more

So my boyfriend and I went to dinner with his family and he took a bite of his burger and a bugs come out, they served us a new burger but the night of he gets food poisoning and could not stop vomiting, this sucks because we use to love chili's and it was our to go restaurant but definitely not anymore :( read more

Chili's - As you can see there's one of the bugs - Bars Near Me - Madison, Wisconsin

Great burgers! I had mushroom and Swiss. It was delicious and could only eat half. Plenty of fries!

Came here with my bridal party. They were so accommodating! Great drinks! Great food! Great dessert! Great vibes. Shoutout Brittany our bartender. Yes I'm drunk writing this. read more

Hadn't been to a Chili's in years before tonight. Came with a group tonight for a friend's birthday. Overall, it was a great time! It was crazy busy inside. Lots of people waiting for tables but we had made a reservation. There were 12 of us at out table and we had one server - Ron. Ron was awesome! He was running his tail off keeping us taken care of as well as his several other tables. The food and drinks were all pretty darn good. The Tito's punch was fantastic! Dangerously delicious. The street corn was awesome. The chicken and avocado tacos were perfectly sized and definitely hit the spot. Ron brought us two lava cake desserts to share amongst the table with birthday candles which was the perfect end to the meal. Overall, it was a good experience and I think our server was fantastic. Kudos to Ron. Thanks for dealing with our large, multi-check, rambunctious group. read more

Chili's is listed under techno bars in Madison? Are you kidding me... What the hell! The Internet is just a cesspool of false information. However while I'm on here Chili's rocks. Best fajitas around read more

Awesome food, awesome prices and members get specials... really cool, filling specials. Love this place and visit them often with my toddler too. Awesome ambiance. read more

Seriously, don't come to this location. We actually really enjoy the food, but have yet to receive anything close to acceptable service. Tonight we came in, as we had vouchers from our last visit. Our last visit was the single most offensive dining experience I've ever had. The waiter was racist, and told us how he gives up any tables that might be Hispanic, because, and I'm quoting here, "I don't speak Mexican, and it's too confusing." Like, seriously? Then he continued on with the racism train and did a ridiculously stereotypical Asian accent. Like South Park bad. I told management and was given a voucher. Ok, fine second chance time. Tonight was not much better. True there was no racism, thankfully, but that waiter is still employed. So that's cool. Good to know that Chili's supports racist assholes. Service was pretty awful. Appetizer came out after the food, a personal pet peeve of mine, and that's about when our server dropped off the face of the earth. Finally found out he was out back smoking. He could have at least brought us the beverages he promised 5 minutes before he disappeared before vanishing for an extra 20. Finally got another server, who seemed awesome, to bring us our beverages. So thanks random waiter for being better than anyone who's actually served us there. Will not be returning to this location a third time. read more

Not offensively bad, but there are too many good restaurants in Madison to waste your time on a mediocre at best chain like Chili's. Better restaurants on the West Side. Heck, better restaurants at the same mall: If you're considering Chili's, go to Granite City instead. It's also unforgivable (well, almost...I'll expand on this when I review the Dane) to be a bar and grill with lousy fries. read more

Everything started off great, then I forgot to order shrimp on top of my steak so I politely asked the waiter for some shrimp on top as well. And then came back a little while later saying that they were out of shrimp which I completely understand, but then I remember the person I'm with got chicken and shrimp fajitas, so how does that work? And it off my friends water had little black bits floating around in it as well. Update, they brought out the food, forgot my friend Tortillas (asked for corn) brought out flour. Also forgot my sauce, and her guacamole, salsa, pico, cheese, and sour cream. Then they brought it out, and let's say sub mf par, the sour cream was frozen. Just realized they forgot her beans as well. They have not once come back to ask how we were yet. On the bright side, the groovy music takes the attention off the bad service. Keep in mind we had not one or two but THREE waiters at one time. Didn't offer any refills or anything. We go to leave, and I go to stand up and my seat(booth seat) dropped down about a foot. Like what even is my life. read more

Chili's....it is what it is, and my review reflects this.... We typically come here at least 3 or 4 times a year, at least one time being for a birthday party and ribs. They have ALWAYS treated us well, the food is decent, service is friendly, the the Chili's experience is perfect for a fun, bit loud, and silly birthday party. The staff are fun, and oh-so-patient. Hint...free brownie-ice cream treat on birthdays and with movie ticket stubs. DANGER...sweet but, hard to resist. The other times we're here it's for lunch during errands. We usually sit at a hi-top in the bar to avoid the wait. The waits can be long during peak periods but, they handle them well. It's a fun place to watch games, good visibility of televisions in the bar and they're really nice about switching channels. I've always had decent service here, too. The food...the food is Chili's. It's not fine dining, and not meant to be. It's a hell of a lot better than Perkins or Red Robin. They do a nice Tex-Mex/American blend menu, with a lot of good healthy choice options. They're also not afraid to do tangy, hot, and flavorful. If you can't find something you like on the huge menu, you're just too darn picky and don't go out to eat with me. My only complaint is the place can be dirty. To be fair, that's a bit inevitable with such a popular and busy location. The staff do run around cleaning and are attentive but, on more than one occasion, I've had a dirty booth or table. So, for that, 4 of 5 stars. I'd give them 4.5 if it was an option. read more

Waited 25 minutes for a 15 minute wait which I wasn't mad about. I didn't receive a text so we just walked in and they sat us immediately. Took at least 10 minutes to be greeted at our table and at least another 10 -15 minutes to receive our drinks and appetizer. Received our food and never had someone check in to see if everything tasted fine or if we needed anything. Throughout the 2 hours (not by choice) that we were there we had 3 different servers come to our table. They seem very understaffed. Never receive a refill we asked for and waited 15 minutes after asked to get to go boxes. read more

Kitchen was understaffed, which is totally understandable but the host straight up lied about the wait times to multiple people. He changed the wait time multiple times after people came up and asked "how much longer". Waitress was nice and personable. She was very attentive and made us feel welcomed. The food was great. read more

My family and I were seated immediately, but that was the only timely thing that happened. After seating us and being greeted by the waiter, fifteen minutes went by before we saw him again to order our drinks. The entire night the service was terrible; the waiter only stopping by to drop off our drinks and food. Our dinner took an additional thirty minutes after the drinks came. We got our appetizer after dinner (still paid for it though). One of my friends was seated near us, after we arrived, but got their food and finished it before we even got ours. With no apologies or explanations, I'm left thinking this is the norm and have no desire to go back to find out. read more

The food was not great, the portion vs. price is a joke. The glass of beer came with some floating junk from no being cleaned properly. The only reason I am giving 2 stars is the service was top notch. Probably will not be back, there are many other options in Madison with better food at cheaper prices and portions that match the price. $20 for a "full" order of ribs to get 7 small bones is absolutely ridiculous. read more

While my husband's Ribeye dinner was great. My Chicken Nachos were cold and soggy. The bar area smelled strongly like grease to the point that my coat, which I was wearing throughout our visit because it was freezing in there, needs to be cleaned. I love Chili's at every other location I've been to. Won't be going back to this one. read more

This is one of my personal favorites....super-busy on friday nights....but they have a very lively atmosphere. It always perks me up if I am feeling low. You can never walk out without getting the following 2 things: 1) Shanghai wings...yummmmm 2) Molten Chocolate cake....yummmmmmmmmmmm read more

Great experience . Food was delicious. Odd flavor with the margharita's---all fruit ones. Very very odd that they refuse to make a non alcoholic margharita Service was great. read more

We came here for lunch on a Saturday afternoon. We sat at the bar and first ordered a couple of beers. Service started out great. We got our drinks our order was taken and then the bartender became sloppy and busy talking to other employees and guests. We had to ask for extra napkins, drink refills, silverware, our check. We could see the bartender at the other end of the bar, hanging out. We continued to wave him down to take care of us and refill our beverages. My husband and I each had 3 beers and were here for 2 hours watching basketball games. They were not busy. The Food was good, made fresh and hot. We ordered a burger, onion rings, queso and boneless wings. The beers were cold and fresh, we ordered tap. The service was just lacking. read more

They only have like 1 server, You can't sit in the bar area with minors, You can only sit in the bar area & a really long wait.

if i could give less then one star i would. our waitress was terrible, we sat an hour before she came over and asked us what we wanted. the food wasn't even good. the fried mozzerella tasted like it just came out it the microwave. terrible service and this isn't the first time this has happened. read more

Consistently good food at reasonable prices. The menu has great selection and the service is always polite and attentive.

Went there today and the waitress was beyond rude. Another waitress came over and gave us chips and salsa. Our group thought chips and salsa came with the meal, so we started eating them. Our waitress then asked who was going to pay for the chips they gave to us.... We refused to pay that was not our mistake. The waitress then asked us 3 different times how we are going to pay for 8 of us. We asked every time to please separate the bills. She not only rolled her eyes, but she said "okay then..." in a rude tone. I would not go back to this particular location. We also had to asked 3 times for waters and the drinks that we ordered. Finally the manager came over to help. The only thing that evened out the trip was the fact the food was actually good.... read more

Got the 2 for $22.00 deal which was good. I have been here many times no problem this time the problem was the waitress. I don't know if she was new but. We barely sat and she asked what we wanted to drink before we even looked at the drink menu. We got the nachos and had to ask for little dishes. I ordered the ribs she did not go over the sauces or the sides. She brings our meal and walks away and comes back not even 2 minutes and ask us if it was ok. She than continued to come every few minutes. Other than her the food was good read more

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This has to be the worst chilis I have ever been to. This is the second time they forgot something on my pick up order. And both times it happened to be the side I paid extra for. On top of that they gave my the wrong sauce for my chicken. I will never be going back here again. read more

This place is getting even better! I still wish there were more vegetarian options, especially vegetarian soup. Even though I don't eat meat the burgers looked so good! My friend had an avocado burger and my mouth watered looking at it. I did find a winner in the Margherita Flatbread Salad. Wow was that amazing. It was only 6.99 + 1.00 extra for quinoa. So many natural zesty flavors. Super filling. I was very surprised to find something so delicious and natural at Chilis! read more

Chili's - Margherita Flatbread Salad (added quinoa) - Bars Near Me - Madison, Wisconsin

Worst device ever... We didn't even get refills.... the chips were super greasy. There was something black in my drink...

chilis is so amazing. queso is on fire. so is the loaded potato soup. and the lava cake. my favorite chain restaurant ever

I love love love my french onion soup. I sent it back to be remade and the waitress made sure it came out with more broth and a timely manner. We were a table of five. They accommodated us since booths were unavailable. Would def come again. She was friendly with our children as well. Wait for food could have been better. read more

I just wanted to say the service so bad my server forgot to put in our order and it took a hour for us for to get our food. Really disappointed about this, I thought chili's is supposed to fast and good. I was wrong. I can clearly see other tables getting there food first. I have waited 45 min for fried pickles as a appetizer. read more

Today's soup wasn't too bad. The waitress was extremely kind. She did everything on a timely manner and made sure me and my guest were comfortable. More hospitality like this and the world would be a better place. Thanks Cindy. read more

I ordered carry out fajitas from them over a month ago. They put meat and fajita veggies in a box and forgot the rest of the ingredients. I called and spoke to a manager who got my address and apologized, promising to send me a gift card which NEVER ARRIVED. read more

Had a great dinner: baby back ribs (always great), fajitas (sizzling good), & fish tacos (family favorite). Nate was an attentive & kind server. read more

Well that was one of the worst meals I've had in a long time. We asked to have our son's food first so we could feed our 1 yr old and everything came out at once in under 5 minutes. The food was sub par at best, the "crispy chicken" was more soggy then my pasta and half of her dish was ice cold and the corn on the cob was raw. And my dish was better served out of a buffet. It might not have been so dry and tasteless if the food was not cooked this morning . My wife's drink originally came with something floating in it. Even though it was a Saturday evening it was still early, we saw the bus boy at our table more often than our waiter. It has been some time since our last visit to a Chili's and the only reason we went there tonight was because we had a gift card. I think it will be some time before we'll feel brave enough to try them again. read more

They make you pay extra for ordering food from the computer but they tell you that's what you have to do, it's also really dirty on the inside, the food is also not that good and the service is really bad and your not even sure if your spoce to use them read more

Can be a bit slow depending on when you go. Food is hit or miss and wait staff is,also hit or miss.

Decent food at decent prices, the bar here isn't too bad either.

They are a single franchise and therefore not connected to any of the normal Chili reward programs. I however didn't find that out until after I had ordered. read more

My wife and I go here pretty regularly. Sure its a large chain restaurant, but their Steak Fajitas and Queso are always great and the quality is pretty reliable. I've always had good luck with the service as well. read more