I am not usually a fan of chain restaurants, but Chili's is right near the movie theatre I like to go to and we usually stop after a movie for lunch. The bartenders offer better service from my experience, but the tabe service is decent too. The food isn't top notch, still though, you can find things on the menu that are pretty good. My hubby loves the sliders and I like the flat breads. Some of their salads and sandwiches are decent too. If you're in the mood for an all- American sit down, try it. You'll be satisfied. read more

Not my favorite BUT I'm recently a bigger fan of chilis. I think its one of the more diverse chain restaurants. Something for everyone. I personally enjoy their crispy chicken kickers in honey chipotle. They serve a lot and I always leave full ;) read more

Yes, it's a chain... BUT the bartenders are some of the friendliest, most attentive I've ever delt with! Also the new pizzas are actually pretty damn good. I'd recommend the Taco pizza and the platinum presidente. Delish! read more

Came here yesterday with a friend to pick up our take-out order. Well, when we arrived (about 5-10 minutes early) our food was not ready and the staff claimed that our orders did not come in. I physically called the restaurant with my order, so I have no idea how that is possible. We waited about 10 minutes until our food was ready. Not ideal when you are on lunch break. Also, my side salad was shoved into a small cup. It was impossible to eat. read more

Love this Chilli's wait staff great. Food always good. There new chicken and waffles are amazing!! To die for!!

Our go to place when we are looking for a night out to eat. I havn't a bad experience here yet *knock on wood*

Went here for the first time tonight and it was great! I had low expectations bc of other reviews but we had a gift card so we tried it. Our waitress was very nice. Food was great although I thought portions were small. It seemed a bit pricey too but overall we liked it and will go back again. read more

They have 22oz. Margaritas that are only $5. Make sure to be specific with the server when you order. Foods alright.

It's Chili's it's what you expect, free wifi is good, food is decent... Can get very busy on weekends so better to call first

The food was great, but probably would have been better if it had come out sooner. We waited a half hour during a lunch hour for the food when it was not busy at all. The server was impatient and and seemed irritated to be working. She stood and watched while I filled out and signed my bill, which made it very awkward. I'll probably come back because the food was just fine, and I'm hoping the service was just a glitch. Maybe they need to look into a new manager who oversees things and walks around to see if the customers are being waited on properly. We were there for a good hour and there was no manager in sight. read more

Decided to go out for lunch and the restaurant looked very full but we walked in and sat right down, it was surprising. I love the chips and salsa it's a solid choice. We decided to get burgers, I ordered the "ULTIMATE" bacon burger. The bacon wasn't ultimate I don't think it even had 1 full strip of bacon. The burgers are good I just found it funny that the bacon burger lacked bacon. I loved the strawberry lemonade and the service was on point. Didn't have to ask for a refill at all. The only down side was the lack of bacon read more

I've been going to this Chili's consistently for the past four years. The 5 stars is because of the staff...I also have to average the amount of times the food is really good and weigh it against a couple bad experiences. We have had the same servers for years. It's nice to come in and have someone recognize you, remember your drink order or come over to say "HI", even when they don't have your table. I want to give a shout out to them because even though it's a chain restaurant, it doesn't feel that way! read more

Chili's unlike other chains (ie Applebees) is edible, fun, and an absolutely a go to for the Cajun Chicken sandwich... I love that thing...

Food here is usually always good however the last few times the service was atrocious. Tonight was no exception. 3 stars based on food if I was basing on service there would be 0 stars. read more

Me and my family came in here to grab a quick bite early afternoon. I was very impressed with our sever Justin. He was awesome. He knew how everything was cooked, explained the foods in detail, and was super friendly. I wish the food was as good as the service. I gave this place 4 stars because of how exceptionally clean this location was and how awesome our service was! The food on the other hand, not so great. read more

Terrible service. No one wants to do shit after 10 o'clock. Walked in at 10:05 PM. Ready to go we knew what we wanted to order, got sat down and nothing. Waited over 15 min, and noticed another couple walk in get seated right away and service right away. We weren't even acknowledged. I don't know if they are a bit racist in this location, but it makes it hard not to think that way being latino and then a caucasian couple walks in and gets treated very differently. read more

Good food... but I would have to say that service could be a lot better. There not always Intentive unless you have a big party with you they don't really pay attention as much... read more

Just went for dinner ended up at McDonalds after we were served cold food!!!! Food took forever when I asked the bar tender I was told they were just putting it together it was COLD don't think I will ever return to this Chili's. Manager never came over we were still charged for our two beers. read more

Inside was recently redone, the food actually tastes better to, don't use the chili's app it's not accurate, it say no wait and u go in and there's a 20 minute wait read more

The music was horrible... All of us ordered the same dish and none of use enjoyed it . We also all did not feel good the night of after eating the food. All of us had some type of stomach issue. Overall I would not recommend this restaurant to anyone. I can say that our server was good with the correct orders and making sure that we always had full drinks. read more

This is one of the BEST Chili's. Whenever I go here I always have a great experience. Very friendly staff, food is consistently good ... and an all around great environment ... with good music. Definitely recommend Chili's in Lincoln! read more

I've come here on various occasions but this time in particular was outrageous. No one was there to greet and seat us and there was about 10 people waiting. I was finally seated and waited 20 minutes before someone came over to get our drinks, mind you the waitress never introduced herself but then 6 people sat down next to us and she had a full conversation with them and they received their food before us while we waited 50 minutes for our food which was ICE COLD. read more

I placed an order to be picked up and paid for in restaurant. The estimated ready time was 2:05. I arrived at the restaurant at precisely 2:05--I am not unrealistic, I expected to have to wait a few minutes (five-ish for a to-go order). When I entered, there were a couple of orders already sitting on the counter--who knows how long they had been there. No one greeted me--or even acknowledged me--for EIGHT minutes, at which time I was informed that one of the bags on the counter was PART of my order. Now, I ordered HOT food, FRIED food. Taking it out and bringing it home already cuts down on the quality of the meals, but I live five minutes away, so no big deal. HOWEVER, the rest of my order did not come out until 2:20. So, the first part of my order was sitting on the counter, for over 20 minutes. I used a birthday reward for a molten chocolate lava cake, too. So, I paid for my order and asked for a manager--but he was not available, and I was NOT going to wait any longer. I got home, NO MASHED POTATOES for my chicken and NO CAKE. WTF???!!! SOGGY and GREASY onion petals..everything was COLD not even lukewarm. Quesadillas were dry, nearly devoid of filling, and just fell apart--DISGUSTING I called and complained to a mgr (Sean). WILL NEVER GO BACK. read more

Same old Chilis but I like the staff, they are tentative and quick. I come on my lunch break and they always have my food waiting for me which I really appreciate in my time sensitive situation. Never had an issue with the food and always like the salsa read more

This place is not good. The food is greasy and generic. Ordered a salad today and it was disgusting, not to mention it was basically just lettuce with chicken on top. Service was terrible. Go next door to Five Guys instead. read more

typcially i have had some decent experences at chilis. This one is down the street from my work today we order lunch there . i picked up chicken cripsers that were suppose to have a honey chiploti sauce on it. i order this alot and when i asked why it was on the side and not on them i was told this is how they come. i order them constantly at chili and never have gotten them this why which is why i asked about it. I dont like being lied to and have taken this place off our lunch list going fourth. read more

Staff is the only positive thing, very friendly and helpful. However, I was forced to eat at this chain restaurant last night. On my way to the restroom I caught a glimpse of the kitchen....and I started to throw up in my mouth. I know most chain restaurants have vile kitchens, but this took the cake. I ended up only eating the celery sticks that came with the chicken wings. My kids said the tortillas were soggy and the boneless wings "hard." Wow, how can you mess up frozen food?! read more

My husband and I used to really like this Chili's location but the last two times we have been there the service has been TERRIBLE! We have sat in the bar area, mid-late afternoon so we could watch sporting events. On both occasions we waited 10 minutes or more for our server to show up, then at least another 10 minutes for our drinks. Today she neglected to bring the chips & salsa and was nowhere to be found. When she came to take our order and we asked for our chips she seemed put out. Meanwhile there was almost no one else there, bartenders just standing around along with one of the managers and server kept disappearing. Screw me once, shame on you. Screw me twice, shame on me. You just lost a customer for good Lincoln, RI Chili's! read more

We went early, thinking we would miss the Saturday dinner rush. Dining area had a few people. Saw 4 members of wait staff eating in a booth. We waited nearly 10 minutes, with no one coming to take our drink order. Husband noticed that the table next to us (who were seated when we arrived) still had their menus open, and had no drinks either. That table spoke with manager who grilled the table on how many servers had passed by without taking their drink order and then bemoaned the fact that she had problems with the staff (to a table of customers). We left, no willing to wait any longer. She didn't even acknowledge us. Service was slow the last time we were there, and apparently it is now nonexistent. read more

me my wife and two others went to the chili's in lincoln . we were greeted by the hostess . we sat down the waitress took are order we received are food . after we were done eating we waited over 20 min before we seen are waitress again when we asked to get togo containers and our dessert . she didn't even listen to what i had to say and told me i could pay the bill on the ziosk " table tablet " . i told her no i need togo containers and my dessert . she said " i have 13 tables and she was very busy. ". so i asked to speak to a manger and she laughed in my face . will never go back again. read more

Eh, what can I say? As far as chains go, Chili's is fine. The food is consistently edible and you can get some decently priced house margaritas that are passable. It's close to home and convenient, so it remains on our list. read more

Just ok really. Very inconsistent. They need to put more effort into their food. I ordered nachos with guacamole for takeout and it ended up having many dark spots. This could have been avoided if they just sprinkled lime juice on the guacamole. read more

typical Chilis's experience. Same as you would get at any Chili's. Service was a bit sluggish, but it was a crowded Friday night. Food was good and prices were, too. Took advantage of the 2 for 20 deal - well worth it. read more

I would give the bartender ZERO stars. I never go to chilis often but when I went out for a quick bite to eat there was no engagement at all it was the most terrible service I have ever had in my life. I didnt know his name, I barely heard him speak when he asked what he wanted for a drink. He was sluggish and obviously didn't have skills with people at all. I'm a bartender myself & this was repulsive. Didnt watch him wipe the bottles but poured hot water over them a couple times. Sorry but this does not clean anything everything is still going to be sticky and disgusting the next day.. makes me wonder how many times that happens in a week! Hate giving less than 20% percent but this was a time that I had to. Luckily he even got a tip honestly. Come on I showed up a little before 9 and you guys are open til almost 11 but when he saw us walk in it looked so disappointed so that being said, if I do come back it will NOT be when this bartender is working. Like i said again, dont know his name.. but yet I didnt see a manager either !! I got a salad, it was okay nothing special but my main point of this review is the bartender. I wouldnt even call him a bartender, I dont even see him as an employee of any restaurant at all! Thanks for reading! read more

Its a Chili's; As always, they aren't brilliant at most of the things on the menu that aren't either burgers, fajitas, or fried chicken. I've always had the exact same experience with this one, though, which can't be said for the one up in Westford. Though what bugs me about this one though, is why the H. is it backwards??! The door is in the back! read more

We used to go to Chili's all the time! Now they have changed their menu and it is not the same. My boyfriend usually gets the fajitas which used to be great and now they are bland and not as sizzling anymore. They have changed the way they make their burgers they now taste like an slight upgrade to McDonalds. The burgers now have a ton of mustard on them and they are served on new rolls which never needed to be changed in the first place and their homemade pickles which are salty and tasteless. They no longer have mushrooms which I loved on the mushroom swiss burger and with a steak. They are trying to turn more towards a mexican style restaurant and I thought it was way better as a mixture of american and some mexican style food. I am very disappointed because we loved Chili's and now we won't go back again. read more

This is the second and final straw. I placed an online order of the explosion salad for pickup today at 330 with an estimated ready time at 347. I got there on time and had to wait 5 minutes while the guy at the bar went and got my order. I was very disappointed when i started driving off and opened the package. It was so disgusting !!!!!!!!!!! I usually never complain about food but the minute I looked in there I lost my hunger. It was by far the most disgusting salad ever made. All of the lettuce was all beat up. There were black/brown spots all over the lettuce. And it looked very mushy as if they just mashed everything up with they hands and said hey its a salad everyone! The quesadia was wet and sticking to the salad. I don't know what they are doing in their kitchen. I feel like they use all of their old ingredients for pick-up orders. It was so disgusting that i threw the whole thing in the trash. I will never ever in my life go to another chili's restaurant for anything. I don't know about you but I don't want to be throwing away 12 everytime I order an explosion salad. So be warned! Do not order pick-up and if you do, check before leaving the store. read more

I love the chicken crispers here. It's clearly terrible for you, but you get a ton of delicious food for your money.

Got some takeout for a change, bad idea. Food was overcooked and barely edible aside from the mashed potatoes. Beef enchiladas were so overcooked the meat was burnt together and I couldn't even cut it with a steak knife. Corn on the cob was moist and flavorless at best. Having worked in a number of restaurants I'm not sure how this food was allowed out the door but my wife's plate wasn't much better. Soggy apps and bad tasting food, definitely do not go here if you want to eat food. read more

Great service. The food was good for a chain restaurant. I recommend going here. It's a perfect location next to the showcase.