Went Las night looking forward to their fajitas, they were awful, the chicken looked microwaved (not grilled) onions and peppers were raw, tortillas were rubbery and not warm, the drinks were warm too such a let down I will never go to Chilis again read more

I like the bar. If you're looking for a small, quiet bar, this is the place. Good happy hour prices. Great, personal service. Excellent appetizers and food. I will definitely keep coming back again and again. read more

Service was good and food was good. I checked in on Foursquare and was able to get a free chips and salsa that made the meal even better. the server even arrange for me to get something off their lunch menu I wanted. Overall it was good. read more

I don't know why there's a curb service when I waited 10 min In the car and had to come down to get my food after I messaged I was outside. Try again chili's you failed. read more

We all know the food and drinks at Chili's are about average. Good for casual dining but nothing to make you think you could die happy if Chili's was your last meal. However, I have to give a real Thumb's Up to the customer service at Chili's on Telshor. We were there on a Friday and as usual it was moderately busy. We ordered our drinks and food. My wife and I didn't really think about it, but our waitress (in the bar area), I think her name was Chantal(sp?), came and told us that our food was taking a rather long time and wanted to know if we would like a soup or salad due to the delay. We were OK with the wait but thanked her for keeping us updated. A few minutes later the manager (Daniel) came by and let us know that our food was still delayed and wanted to make sure we were OK and asked if we would like anything to carry us over. This type of customer service is SERIOUSLY lacking in so many Las Cruces restaurants and we were super impressed. Honestly, I don't think the food took all that long, but to know our waitress and manager were aware really impressed me. Thank you Chili's for being attentive. Try the new flatbread pizza's they are pretty good! read more

Busy night but wait was not that long. Texted when ready! Margarita special was Deeeeelicious! Only suggestion is key customer choose salt or sugar on margarita glass! Waiter was fantastic, food was delicious as always. Got 2 for $25 deal, Cajun chicken n steak. Cooked to perfectly. We will be back!! read more

We have been to the local chain restaurant, Chili's, twice since moving here over a year ago. Both times it was to celebrate a friend's birthday. Both occasions, the food was good, but nothing outstanding. However, the chicken/sausage soup was excellent. The free dessert that we shared on each occasion was good. Again, if we do not support a locally owned restaurant, there are other better quality chain restaurants to visit. read more

New menu with great choices! The staff was prompt and polite. We are lunch and had an appetizer with sodas for about the same price as two meals at A burger joint! We will definitely being eating here again! read more

One of my favorite places to go have a family meal. I'm addicted to their Chicken Margarita.

NICE PLACE, GOOD SERVICE, PRETTY GOOD FOOD I stopped in at Chili's and found the place quite busy. The music was loud on the sound system. The restaurant was attractive, bright and clean and divided into several rooms. The booths were comfortable. The menu looked terrific....diverse and balanced. The prices were moderate. The service this day was very good....pleasant, helpful, and efficient. Experienced several follow-ups. They make an effort in the service department. Sure its a big national chain, but it is a nice place to dine. They do things right. Today I ordered their big burger "Alex's Santa Fe Burger" with fries. The burger roll held up well and was toasted on the grill with a little oil. The burger patty was seasoned very well but the meat was well-done and not at all juicy; actually somewhat dry. The avocado, pepper jack, roasted jalapenos, tomato, pickles, and Santa Fe sauce made this a good tasting burger....if a somewhat dry burger. The fries were not greasy and were ok....nothing too special. All-in-all, a good meal if not an outstanding one for the price. What to expect if you go: A nice place with good service, a big menu, and overall pretty good food at moderate prices. Restaurant rating = FOUR STARS.....meaning, you'll have an overall good dining experience. I'll go again. (Look for all my Las Cruces restaurant reviews on Zomato under Rob Paul.) read more

The atmosphere and service shine. The food is usually great (for a chain). Lovely place to have a meeting or a get-together. read more

Chili's - American Near Me - Las Cruces, New Mexico

I just had the most delicious old timer burger and strawberry lemonade and it was topped off by exceptional service at this particular location. I am just passing thru this area but great job Chili's crew. read more

Absolutely love eating here! Always have great service and food. Celebrated my birthday there and recieved a birthday card signed by the staff. Definitely felt special! read more

The service at this establishment is way under par. The food is ok but the service needs work ;)!

While in Las Cruces on business knew I had to try the Mexican food, but after driving around and looking at several sketchy places, some of which only took cash, I finally settled on what turned out to be the best Chili's I've ever been to. I guess due to the proximity to the border they really know how to do it up right at this particular location. Everything from my Presidente Margarita to my Chicken Bacon Ranch Quesadilla just felt authentic, like I was eating at someone's casa in the heart of Cancun. They kept the chips and salsa rolling for the duration of the meal and I could bathe in their fresh salsa. It may seem unorthodox, but if you are in Las Cruces and want to try the Mexican food at a safe and familiar spot Chili's says "bienvenido amigos de nuevo" read more

Wow great customer service, super friendly staff! Was driving all day, Olive Garden forgot my grilled chicken, they closed before I could call back so I ordered a side of grilled chicken from chili's they told me due to what I went through it's on the house! Wow I just want to say thank you guys. You really know what it means to be a great company! read more

I love the staff they are always so nice. I deliver for DoorDash and they're always fast and friendly...unfortunately it seems anytime I personally order food it's not correct...when I call they don't seem too apologetic and aren't quick to fix anything unless I specifically ask for some type of resolution. Hopefully they pay more attention to detail in the future (sauce on the side or just forgetting the sauce completely). Willing to give them another shot and will update then :) read more

The server basically refused to sit us and gave a bunch of BS excuses for why they can't seat us. We came in at 9:15pm and restaurant is open til 10pm. She first stated they close the kitchen at 930 and didn't want to rush us with ordering. Already aware of the late time, I told her we wanted to order real quick and didn't plan on staying long. Then she said she would have to split us up because we had a party of 6 and they could only sit parties of 5. Mind you, one of our party members was a baby but I indulged her excuse and told her that was fine. She insisted that the tables would not be close together which I stated was fine as well. Then she said they don't seat past 915pm. So long story short, server was lazy and a liar. Had she started with "oh we stop seating at 9" then we would've obliged and left. But the excuse after excuse just proved she lacks any kind of integrity and clearly has no interest in working. read more

I'll be the first to say, I'm not a big chilis fan. BUT this one has started to open my eyes. I received a gift card so obviously it had to be used. I did the order online/pickup thing all of the times I have used my gift card but every time I have gone in, staff is incredibly friendly! They open up your boxes before you get it which I find kinda creepy but appreciate they want to make sure it's right. Anyways, I ordered a cheeseburger and wasn't expecting much but when I bit into it, it was like Heaven was opening up. Idk who was working the grill but the gentleman/gentlelady needs to get their own cooking show. Who would have thought you could have gotten such a great burger at chilis?!? Side salad was fresh and delicious, everything else has been good. May even come back once my gift card has run out read more

Had a great experience thanks to the manager Claudia. She took care of each individual in our party and made us feel at home. She greeted us immediately and took our drink and food orders. The food was delivered hot and delicious. Thanks Claudia for the wonderful service. I highly recommend this place. read more

Qualifier: I love chili's more than any other restaurant and I have had a good experience at this chili's once before. BUT this tIme I show up and after everyone around us gets seated I asked and it appeared we were never put on the list. Then we were greeted but the drinks took over 10 min and THE ENTIRE margarita glass was filled with water because it was sitting for so long. The chips took over 15 min and the second round of drinks took another 15 and were once again filled with melted ice. I later had to call the manager because after all this my fiancé's chicken salad was grossly undercooked so we asked for a new one which took about 20 min and WE STILL HAD TO PAY FOR IT. I have worked at chili's and I know if we were a priority the new salad could have come out in 6 min. So ZERO apologies later we were overcharged for 3 margaritas and after tipping 5% the waitress came by and said out loud that she dropped the tip to zero and stormed off. Moral of the story: AVOID THE BLONDE WAITRESS WITH TATOOS ON HER LEFT ARM. Just ask for someone else. She can't handle her section and she has an unapologetically UGLY attitude. read more

Last time we go to Chili's. They have "improved" their menu to death. No more sweet potato fries. No more Memphis dry ribs. No chicken fried steak. No fish of any kind. We would have walked out, but we had a $10 manager's coupon from the screw-ups during our last visit. The location really has the appearance of a restaurant in deep trouble. Empty parking lot, lots of employees standing around with nothing to do, all the bad signs. Now, food. Wife had a bacon cheeseburger. Only ate half. Her plate had a puddle of grease on it from the drippings. Daughter had a 6oz. Sirloin, she had no complaints. I had the carnitas tacos. I know, I know. Why would someone who lives in Las Cruces ever order Mexican food at a chain restaurant.... Because it was the only thing on the menu that looked good. They were served in cold flour tortillas that reminded me of the cardboard backing of a pad of paper. The meat was completely tasteless. No taste at all! The cilantro rice and black beans were very good. Service rates a B. Anyway, no mas. read more

Menu has changed AGAIN! Ordered a grilled chicken salad. There was not one grill mark on the chicken and meat was cold. Seemed more like a poached breast. Sent it back and got a microwaved piece of chicken on my greens. (Still not Grilled). If it were not for the El Niño margaritas I would never go back. My husband had a different chicken salad and he did not enjoy his either. read more

Good food, decent service. Usually busy but attentive service and fairly quick to get the food out. Plenty of TV's in the bar area to watch your favorite sports game. read more

Standard Chili's. Food was what you'd expect, the drinks were great and service was outstanding.

This is a great place to eat. The atmosphere is lively and the employees are ready to help with a smile on their faces! The food is tasty and enjoyable. I would recommend this to anyone looking for a bite to eat! read more

Mediocre food, wilted salad with non-nutritional green mix. But the worst part was nail-on-the-chalk-board sounds the chairs would make, every time the chairs were moved on the brick floor! Who needs that!!! read more

My husband and I come to this location pretty often. We always sit at the bar and the food and drinks are always great. We love it here!

Food was alright but our waitress had the best customer service. She had drinks on our table at all times. Very attentive, I enjoyed my dinner at chillies because of her. read more

After sitting for close to an hour eating seconds of our appetizers our waiters asked if we needed anything else we informed her we were still waiting for our order. She went to see what happened and told us that the waiter had never took our order but we assured her he had. Then asked if we wanted to place an order we told we had only so much time she informed us she had a rough morning and apologized because the waiter that took our order was just helping her out. Mean while the waiter showed up again and remembered he had taken our order and apologize for not putting in the order. We all have hard mornings or things to deal with but if you can't do your job you need to stay home. The moral to this story is we took a few minutes away from the ER where mom is at the moment to get a bite to eat if I would known our waiter had a bad morning i would have just stayed put and will were still charge for our drinks and appetizer. read more

This is probably the worst steakhouse in town! Weekends are the busiest so your looking at a long wait and our waitress was not at all hospitable. She was rude and took forever. My kids food looked like it was microwaved. The French fries looked like they were dipped in the fryer twice. The steak I ordered wasn't well done. How could u not cook a well done steak?! Also my wife's salad looked like crap like as if it was made on the fly and some of the greens looked pretty soggy. I wouldn't suggest this place to a friend. You gotta be drunk or high to eat here with your buds. Two thumbs down! Doesn't even deserve a star either! read more

The food was dry and cold. They bring your in your main course first The gave you appetizers last they spill everything plates were a messy from food the don't give you refills most of all they don't say sorry You tell manager on duty he just looks at you like you dumb don't even care and doesn't say sorry after last night I not going back I am Very mad customer read more

Chilis does have some great plates on the menu but the chain does not put an emphasis on sanitation. Every Chilis I have ever been to is always dirty.The food kept me going to the chain restaurant until I found a piece of wax paper mixed in my salad. I immediately lost my appetite. I notified server and the manager explained it was wax paper from their tacos. They brought me out another salad and comped my meal. I was disgusted because it was not a small piece of wax paper I therefore couldn't understand how they did not notice as they were prepping the salad. This incident combined with my observations of their lack of sanitation have made me never desire dining at any Chilis restaurant. read more

I just recently moved to town. After a very long day, cooking was the last thing I wanted to do. So my friend and I decided it would be quick and easy to just order take-out from here. However, when I got the food, it looked like it had been sitting out for a while, and was not even slightly warm. Against our better judgement, we still ate the food. It made both of us extremely sick for 2 days. I would not recommend eating here. read more

I love chilis me and my husband both will choose chilis if we are going to go to a chain restaurants. But the last 3 times we have went to this location the service has been beyond terrible the waitress paid attention to other tables but completely left us didn't refill drinks had to ask a couple times. We didn't get our chips and salsa until after another server brought our food out and we asked them. We also didn't go during busy times there was barley even 10 tables with customers. read more

This was by far the worst meal we have ever experienced at this Chili's. Everything was spiced so hot that we were hard pressed to eat it and left most of it on our plates. This Chilies has been a regular for us for many years and at this point we hesitate to come back again. If you have a new cook he or she needs to understand that not everybody likes over spiced food. read more

My wife and I had a good experience at Chilis last night. The food, service, and atmosphere were all very good. Our server, Brenda, did a very good job------she was pleasant and attentive----she is a good representative for Chilis. read more

Time to wait is soooo long, kitchen was running behind when went there and felt like hours literally. Bad service.

wife ordered a medium rare sirloin. I ordered a medium well burger. When they brought out the food, they asked my wife if it was cooked correctly before even walking away. It was way over cooked, but not wanting to piss off a cook and get the food spit on, we did not send it back. My burger was a hockey puck but not even asked about it. As expected, they appologized and walked away. First time we had been there in over a year. Now I remember why. Way too expensive for a basic meal and horrible service. read more

Whenever I eat at Chilis I feel like I'm part of the family. I have never had bad service and the food has been great. Its always nice to feel welcomed! read more