Came in at 6:30 on a Sunday to a restaurant barely even a quarter full. Server walked past us 3 times and didn't acknowledged us. Frustrated, and not coming back, just go to the chilis at UTC, much better service. read more

My husband and I ordered from Door Dash tonight and only my half of the order was correct. My husband loves cheese curds and cheesecake so I wanted to surprise him with those. I asked for no cilantro on the cheese curds and they put it on anyway. (I personally love cilantro but he does not). His cheesecake magically turned into a brownie so that's awkward. Thankfully I received a credit from DD but we won't order from here again which is a bummer because my tacos were great. I did want to say thabk you to the staff for working this crazy time! read more

Good food. Service was slow. We ordered the chicken and stake fajitas, both were really good. They have 2 for 1 margaritas. Nothing bad to say about the food or drinks. However, we had to wait long time for the food, the margaritas arrived only after the food, during the meal we needed to look for the waitress to refill our drinks. read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

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I've been to several Chili's in the past. Service has either been really good or really bad. You would think being at 50% capacity, the servers would be on point. They were not. Waited 15min to get greeted. One server takes our drink order & apps. Then 5min later, another server says shes going to help us. We wait another 10min for drinks to arrive ( no liquor) then one of them forgot about our nachos because they came with our food. Classic Nachos at Chili's are NOT classic. You get 10 chips in a circle with meat n cheese melted on them. There a tiny scoop of lettuce, sour crm & pico in middle. All for $10. Absolutely not worth it at all. Burgers were juicy. Cajun pasta huge dish. read more

It was crazy busy tonight and I just want to say that everyone was working very hard and depite the crazy busy they were everyone had a smile and was being very kind. Our food was delicious and our service was not only good but everyone was extremely nice and the manager Tracey was not only professional but warm and friendly. read more

My wife and i are always looking for a good place to dine on date night. We have found a lot of great places around the area, however, when it comes down to it, chilis is our comfort food place. With competitive prices and great selection of food, we find ourselves eating here more times than not. Our waiter, Zeph, was definitly a pleasure to have. We have had him twice now and each time he takes great care of us. For instance, our food was prompt and came out hot and ready. We have had less than exceptional experiences with other waiters on other visits but it felt like he made sure the food was up to par on each order. We even placed an order to go after we finished. We love the white spinach queso. Its by far the best around. Their wings, burgers, frosty beer, and skillets are worth our drive (20 miles). My wife and i cannot wait for another date night. read more

Went to this Chili's for the first...and last time. They do not have enough staff for this restaurant. Had to wait 15 minutes for the hostess as she was busing tables. Ordered a Cuervo blue margarita which was fabulous, but it took so long to get to me (watched it sitting on the bar for someone to bring it over for way too long). I ordered fried pickles (very good but the coating too thick) and a hamburger. Although I ordered the hamburger as "pink", it came about 45 minutes later we'll done. It was tasty if you like your hamburger done that way. It was loud, which you expect from a Chili's, but there were not enough staff to serve the crowd, although it was not packed, you'd expect they would have enough wait staff and cooks for 6:00 at night. read more

Just left the restaurant. It was busy, but not packed. Many empty tables. The host told us it was 45 minute wait.

Food here is uninspired and woefully lacking for what you paid for-- the Kings of the room temperature 4 ounce serving--that's 79 degrees folks--ordered the Smokehouse combo for $24--Ribs not 1/2 rack you get 1/3 rack if that-- "brisket"is like a puny pulled pork sandwich not sliced portions as expected and any flavor is covered up by the garlic bread-- the cup of soup is a pathetic 1/2 cup (yeah I measured it) -4 ounces of bland yellow goop for $3.59 -a $.99 cent can of Progresso is 3x more and tastier(ouch!)--Mexican rice (4 ounce) is 2 day old re-hash from the walk-in cooler with increasing amts of salt for "flavor"--2nd time here(stupid me gave them another chance) just as depressing as the first--no self respecting cook would do this--must be the owner who told them to give as little as they can get away with--look at pictures I posted--if Anthony Bourdain ate here, then there's reason to hang himself--chilis if you read this--Check#980342 read more

Chili's - That's a small amount of food for $24 and we're not big eaters - Tex-Mex Near Me - Ellenton, Florida

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I must say they have great prices and great food offered. Went there for my first actual outing since restaurants had opened back up, and I was highly impressed by how they had everything marked off from the clean tables, and the menus that were disinfected already. I like the fact they had a huge hand sanitizer available for all to use upon entering and all the staff had their masks on and worn correctly! Kudos to you all for working through these hard times and still continuing to provide awesome service while keeping people comfortable and maintaining the social distancing guidelines even in the restaurant. The food was delivered in a timely manner and with a smile too. That made the experience that much better and I recommend people to try if you haven't yet, and see how they are working things out with an ease. Great job Chili's!! read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

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I give it a one star review because while I was out with my family. It started off with a 30 minute wait and we were ok with that. We went in and it took 30 min for our food to come out while one person got the wrong order three times before they brought out the right one. Then to make matters worse a member of my family found a barcode (from a box or something) IN HIS BLACK BEANS!! The manager came out and literally did nothing except tell us he would "figure it out" We got one meal free and almost 50% off. Not to mention there were no knives or spoons provided. Our waiter was very attentive and he gave us free chips and got the manager but that was a horrible experience not to mention the fact that we arrived around five were seated at six and didn't get our food until about seven thirty. Not impressed and was a horrible experience. read more

Chili's in Ellenton is really trying! we as locals need to Stop Being so hard on them & Have patience and be more understanding that they are trying to get a good step up and running. read more

Joined waist list on Yelp for 6:30p arrival. Upon arrival, we were told it would still be 25-30 min wait "cuz we got a whole lobby ahead of youins". We were seated after about 10 min. And that's it we sat. AND SAT. FINALLY a server took our drink order & our dinner order. After checking on it 2x, a manager came over & said the kitchen was remaking because it was packed to-go. 3 strikes in 1 month? Goodbye Chilis read more

First time visiting this location, first thing that hit you is that dirty old oil smell, the dining room looked clean, they seem short staff but we were ok with that. Our order was taken and delivered in a timely manner. Biggest complaint was the prices on the bill was higher than listed in the menu. When I asked about this the only answer I received was sorry. We will not be back here or any restaurant that charges more than the listed prices. read more

Tonight the food was horrible. I sent back my over cooked and hard as a rock ribs and they gave me a better 1/2 slab but still a little dry but edible. The salad was awful and the brisket had no flavor. Waitress was nice but service was very slow and obviously not worth the wait. I much prefer the chili's on 1st street. read more

Good food great service. The wait was not very long. They have some good lunch specials. I tried the chicken tenders with fresh corn on the cob very tasty read more

I used to visit this Chili's very often and decided last minute at 7 pm on a Wednesday to come in and was told it was going to be a 20 minute wait. I received the text and had to sign into yelp to check my place in line, so I might as well leave a review venting about a wait when there are plenty of open tables, was told that it is because the kitchen is backed up , REALLY I'm only here for the 2 for one drinks. But luckily there is an Applebees right across the street and there was no wait!!!! Drinks are not as strong but then again it is a Wednesday night. read more

Had great service! Server was helpful and friendly!. Food was so good! I had the loaded chicken wings. Best wings ever! Now I am craving them! read more

My fav chilis! Best location hands down. Very clean. Amazing service. I eat here a few times a month. Highly recommend

This is a very busy location, but it's great! No matter the wait, the servers are attentive and I love sitting in the lounge or at the bar. The presidente margarita is my favorite! I love the craft beer selection and local beers they offer. It's a definite stop after shopping at the ellenton outlet mall! (Which is probably a huge reason they are so busy!) Definitely stop in for a great time, good atmosphere, and great food! read more

The food was good quality, tasty and abundant portion size. Service was great. She was friendly, quick and caring. I somehow left behind my credit card by mistake. The general manager, Tracey Duquette tracked me down on the internet, called my office phone and overnighted my lost credit card. She went above and beyond -- which is rarely ever seen anymore. Kudos to Tracey! read more

Okay Chili's! That's it, no more! Third time food is wrong plus $80 for 4 people... I had an order that was severely incorrect. Days later received an e-mail survey, I have my opinion. A week later I was sent gift cards. Once again I ordered, as I went to pay the manager knew the gift cards were ones used as a credit. However they once again made major mistakes. Months passed and we tried curbside service for a third time. Three strikes.. In restraunt service is not much better. Once seated we ordered drinks, 15 minutes later they arrived. Took another 5 minutes for waitress to take food order, 45 minutes later cold food arrived. Spoke with manager, made up with free desserts... I feel like the staff is under scheduled, as well as all around training improvement. Felt staff hide when looking around. Prices have extremely increased or just over charging. read more

Came here for lunch with 3 other gentleman and received excellent service and prompt delivery of our food once it was ordered. This has to be the nicest chili's I have ever stepped foot into. I will be back again to this location again as I frequent this area. read more

This store has great management with Tracy and Tammy, extremely cordial and inviting and very open to listen to concerns and always provide excellent customer service. Brook was extremely kind and polite taking my order; excellent cajun chicken pasta dishes. read more

We came for a late lunch at 3 pm. They were very short staffed. We tried to order a burger but they were out of burgers. We tried to order a chicken sandwich but they were out of buns. Asked if I wanted it on white bread. No, so we ordered fajitas. They were fine and the beer was good. Chilli's menu is now quite limited, it's off my list for dining in the future. read more

I walked into the bar area with a friend seats available bar is full of dirty dishes. We went to sit at a table in the bar area and so told we couldn't sit down. Whole place is a third full but we can't sit down. Already eaten food glasses dishes piled up on bar three ppl behind bar not one person says a word. Said something to the manager he stood there staring at us. I'll never be back, horrible customer service..the worst. read more

I recently had dinner here and was amazed by the quality and taste of the food. The service was a little slow and I had to wait for awhile for my appetizer but once the food started coming the taste and portion size quickly made me forget the wait. I did read other online reviews of the this restaurant and most complaints were of lack of organization and poor service. To me it seemed the place just needed a few more servers,,, especially at dinner time. The manager came to our table twice to check on us which really impressed us. With all this being said I highly recommend this Chili's for s fine meal,,,,, the ribs were Excellent! read more

Chili's - Tex-Mex Near Me - Ellenton, Florida

Chili's - one of my favorite franchise restaurants. You can almost never go wrong with the Buffalo Chicken Ranch Sandwich. The fries are always amazing. I wanted to give this Chili's a 5 star review because my gf and I had a great experience for lunch and I'm not sure what the other complaints are about. There was no wait during lunch hour, we received our food quickly, it was delicious. It looks like they recently updated their menu and everything on it looked amazing. We'll probably be going back to a Chili's near us soon to try other menu items. read more

Ate at this Chili's on 1/20/19. We were seated immediately so I was feeling positive we would have a nice experience after having so many unpleasant experiences. Our server took our drink and appetizer order and it took 10 minutes to get 1 unsweetened and1 sweetened tea. Another 5 minutes to get a margarita. Our chips and salsa appetizer came about 10 minutes later. The chips were soggy and we never got a refill on them once they were empty. I had to flag someone down for a drink refill after I had waited for my server for over 5 minutes. It took almost an hour to get our dinner, to which my fiancé's grandmother's was not cooked to order, my fiancé didn't receive any sides for his fajitas, and my nachos came with no cheese on them. We were in Chili's for over 2 hours for a simple dinner. Thankfully Tammy took care of us, but we will not be returning. read more

Very disappointed had carry out! Order was all wrong An the corn was a real disappointment for Mexican corn on cob! Wilted corn on a stick really go to flea market an get the real thing! read more

Walked in and told if I wanted a booth there was a wait. There were a lot of booths open. I waited ten minutes and took the bar. Ordered the guac burger with black bean burger. They have never cooked this before I guess. They cooked it like they Would a regular steak and it was hard as a rock. The waitress dropped it off with a "here you go sweetie" and left. No silverware and no napkins. I was going to order desert but she dropped the ticket off and said no hurry sweetie. Must not want customers to order desert. read more

Went to Chili's for dinner. Main problem was lack of good beer. I had bacon chicken enchiladas and hubby had ribs. We each had a salad. Food was fair but restaurant was nice and staff was nice. Wish I had more to say but experience was nondescript. Staff was alright but would not probably return too soon. read more

Plenty of empty tables while the wait is 45 minutes because they understaff. Pretty much sums up my experience at this Chili's.

I believe with everything going on with Covid this is why the ratings are dropping. Service was slow and no refills offered on drinks or chips the whole time. My wife and I got the Cajun pasta and to be honest it was like eating Mac n cheese with Cajun spice. Not very good. Hope they pick it up as we love going here. read more

Chili's have a expansive menu with choices for anyone's tastebuds. Love the atmosphere, and decor for a pleasant dining experience. I personally like the taco salad but have enjoyed their burgers and fries, steaks, and ribs. A tad busy but that's part of going to a restaurant with great food and service! read more

Unbelievable we were told that it would be a 20 min wait here we are at CrackerBarrel eating dinner already 51 min later. And still no table ready at chili's... we were told when we noticed there were at least 12 tables empty and half of them covered with food that they were at capacity... we are in Florida and our Gov has removed the capacity on restaurants... just poor management!!! read more

I've been to a lot of chili's and this one was new so I had to check it out. We had an inexperienced waitress so service wasn't good which can be understandable but.... food quality was the worst compared to all chili's I have been to. The management needs to quit cutting corners and supervise sufficiently. The route this chili's is going may lead to a shutdown due to customer dissatisfaction. I'll try it a couple more times to see if anything changes with customer feedback (which I left them before I departed). read more

Joined wait list online through website, get the text to be there by 8:14. Upon arrival the hostess tells me no such thing as a wait list online. I show her the text and she just stares. Ask for a manager who tells me he does not know what happened, he finds my name and what time I was added but it was canceled. He then tells me the wait is 45 minutes and he is not going to do anything about it because there are other customers waiting. He did not want to inconvenience them, but he was perfectly fine with inconveniencing us. Basically told us to go kick rocks. Totally lack of customer service. read more

I was looking for a place to get good quality food and good service at a fair price. FOUND IT!!! This evening my guest and I decided to get a drink and an appetizer. We had the pleasure of being served by Zeph. He was kind and happy go lucky, and suggested some good beverages. I chose the Rudolph drink. YUMMY!!! I recommend it, but only have one if you are driving. They go down fast and pack a punch. Our table was visited by Tracy the GM. Again another pleasant experience and will be back to this location again. If you are in the area and looking for a good place to grab a beverage or some food, I suggest this place. I felt welcome with the greeting I received when we walked into the establishment. Great JOB!!! read more

Food was not good, service was terrible and we sat there forever while our food got cold waiting for things we asked for.