First impressions will make or break your restaurant! Greeted at the door by a young lady who definitely needed some customer service training or just appeared to hate her job! Mask down! Texting! Seated ourselves! Went back to door to get menu to scan... sorry! No one told us what to do! Waited pretty long time for server, but t she seemed to be overwhelmed and she was nice so all good. Food was decent, but that's it... edible! Couple came in, waited for awhile at door and finally decided to seat themselves. No one came so they left! We're all trying to make it in the hospitality industry right now so we need to be hospitable! This industry is what most people are depending on right now for their entertainment... and for most of us it's our lively-hood! Where's the manager???? If you are not happy in the hospitality industry then go someplace else and be happy! read more

Somewhere there is a good Chili's. Unfortunately this one wasn't it. The service was as if we had the virus. The food was as if they were trying to put us out of our misery. For us it was a late lunch approaching 2pm. The place was about empty. We seated quickly in the back away from anyone else. And there we sat, and sat. Finally we placed our drink order and tried to squeeze in a food order on top of it. Well this wasn't her first rodeo and she wasn't having any of that, and scampered off. Things deteriorated from there. The food took forever to arrive, and when it did it was over salted and barely edible. The fries were good, however, if you like them salty. About 25 minutes after we finished we got a chance to pay the bill and escape. It was a mistake to have come here. I knew it. Be smart don't be like me. read more

Hispanic Racis! Don't go don't waste your money for a bad service ... bad actitud and crazy waiting time

Look I know chili's isn't anything special but we do love their food and 2 for one margaritas lol but holy cow the service here absolutely sucks. Wait times are ridiculous (even when it's not busy) and no one is friendly read more

Waitress was very nice our drinks never got empty. The rice for the fajitas tasted like it was the instant rice you put in the microwave for 90 seconds. read more

The staff was great and kind my mother's first time eating there and she loved it yes there was a little wait for three people but not that bad read more

I went because I had never been, and me and my man walk in and instead of being greeted they just stare at us which was odd. But we got on a wait list which is fine and then we get seated and they didn't give us menus so I thought they'd tell us about the QR menu and we didn't find out til we asked our actual waiter and they were so sweet and good at their job. His name was Chris. He was probably the highlight of the experience because he was nice and understanding. My chicken tenders were not really seasoned and really bland, not really breaded either but we made the most of it. The corn on the cob was good though read more

Well, the COVID re-opening is a bust. Waited 40+ minutes for a "10-15 minute wait" and gave up and left. Guess they are struggling to get it together. Will try again in a few weeks read more

Ordered takeout for four people. The girl that had the order was not nice at all. All of the food was cold, the chicken enchilada soup was so salty that I had to throw it away, and we did not get any of the sauces we asked for. Working night shift we order a lot of take out and usually have double the orders but we will definitely have to take Chili's of of our list! read more

My husband and I never have had a bad experience at a Chili's until we went to this one. I have also never encountered such rude staff, we actually left and went somewhere our money was appreciated. Arriving around 2PM to a nearly empty guest dining room atmosphere, we mysteriously weren't able to be accommodated to. This GM needs to have a staff meeting as this rude and problematic behavior is unacceptable. read more

After a quick wait we were called to our table. The hostess checked us in and said "actually can you wait a minute"... she walked to a nearby booth and wiped it down. She never said another word to us... the next group of people came in, (were still standing there waiting to be seated) she ignores us and helps the next group to their table. She comes back and still never says a word to us. At that point we decided to seat ourselves at a table. A few minutes go by and our server comes to the table takes our drink order and we then have to ask for menus because the woman at the door decided not to do her job. I understand the pressure people are under during the current pandemic but seriously how do you ask a couple with 3 small children to wait and then never come back? read more

Well I used to think this place was nice and really had their act together. I use the Chili's app regularly, but apparently they forgot how to update it. It said seating now, but when I checked in, I was told 45 minutes to an hour before we could be seated. Of course as soon as my name was put on the list, it popped up in the app with my wait time. Seems they don't know how to keep information updated. I just hope the food doesn't suck. UPDATE: Let me start by saying that if you get Baileigh as your server, go with God... She abandoned us. We were CONSTANTLY running out of drinks, over an hour to get our food when people in other sections were getting their food. I don't think she put our order in. We had to try and flag down other servers to keep from thirsting to death. Other servers are who FINALLY bring our burgers to us. Now the food was good. Also, if you use the Chili's app, this place apparently does not know how to update it. App said seating now, but was told 45 minutes to an hour wait when we walked in. I used to enjoy this place, but this visit has ruined it for me. (This is the copy from my TripAdvisor review) read more

I have been staying in a hotel VERY close to the Chilis in Dalton, so I have literally eaten there for three days. I walked in tonight and encountered the most obnoxious and rude bartender (Katie) that I have ever dealt with. I asked for a simple menu to order a drink. She slammed a menu on the bar and I told her that I was looking for another menu that had the picture of the drink that I wanted on it. She told me "that's all we have!" in the rudest tone. I looked behind me at the table and saw the menu that I was looking for so I got up and went to retrieve it. When I got back to my chair and kindly asked her for the drink; she decided it was time to be an ass and ask me for my ID. I am in my fifties. She was only doing this (with a STRONG attitude) to "flex" on me. I do not mind showing ID; though I haven't been asked for it in almost four decades. What I do mind is the attitude and smirk that accompanied it, sending a clear message to me that she didn't appreciate me proving her to be a liar about not having any other menus. She is simply lazy and apathetic. Again, I have been in this restaurant for at least one meal and drink every day for three days. Not once have I been asked. It was all about control. Well, sista....you got the wrong one! So after this occurred I asked for a manager who had absolutely no solution for the situation, except an empty, half-hearted apology. I will never again darken the doors of this restaurant, though I am in the area often for business. I will also be sure to steer away everyone that I can as well. And I only have about 22k followers on twitter on my private channel. By the way...Applebee's was VERY accommodating and kind. They actually seemed to appreciate a paying customer, instead of being hateful, apathetic and spiteful. At a time when businesses are struggling....bad employees can destroy you! read more

I love this place me and my sister came here and got great service. The deals were great and the food was delicious. 10/10 i totally recommend!! read more

Ordered a beer and waitress said I had to order two for happy hour and kept pushing two. Food came without silverware. Had to track down someone to get it. Then had to track down someone for napkins. Took a bite of food and it was cold. Had to track down someone to complain. Left $5 for the beer and walked out. Terrible service and cold food. Avoid this place! read more

Came to Dalton for a conference and decided to just walk to Chilis for dinner. After seeing some of the reviews, I was skeptical. I have to say - the food was great! I had Mango-chili chicken and my husband had chicken fajitas. The chicken for both was so tender and juicy. I also had a Titos punch which was delicious! Our server was very attentive, as was the host on duty. The only "complaint" i would have is that every single tv in the place was on a news station. Fox News, CSNBC, etc. I mean, I know the election is around the corner but for an establishment with a bar, I would have preferred seeing sports. It's football season, folks! read more

Chili's - Bars Near Me - Dalton, Georgia

I love this Chili's. They always cook the meals as expected and are super fast. Love the service as well. There hasn't been a time that I've gone and disliked the waitress or had any issues. The pick-up is the best! read more

The waitress was great but first of all, ya mama. Second, they seasoned my chicken and waffles with a whole wig, and third, my avacado ranch was chunky, chunky as hell. Anyways, dw abt my rating if you like your chicken wig flavored. read more

The poor bartender was overwhelmed with a small group of people. He closed my tab before I was ready. He didn't even ask. I had to reopen and get another drink. He delivered food to the person next me. Walked away and even when we both yelled for him to come back he was gone. Eventually he came back and gave them silverware. I'm sue the food was cold by then. Way too many rookie mistakes! read more

Not enough help waited forever to be seated it's Saturday night have 1 server and 0 host

Grouo of us went here as we traveled tgrough to Valdosta. 6 adults, the 3 guys are 6' + and over 250 lb, We were packed in like sardines, with little room to move around at the table. Food was okay. 3 people got Shrimp tacos, they came with a side of beans and rice (THEY WERE COLD). Tacos had little flavor. Waitress was nice, but only came back 1 time adter meals showed up. Wife and other ladies went to the restroom, and choose you use a bathroom at the gas station we were stopping at instead of Chili's restroom. They said it was horrible. read more

First I try to use the Chili's app to place an online order and could not. Then I called the restaurant and asked to place a take-out order. I was told they were out of takeout boxes and they could not take any orders. What kind of a place runs out of takeout boxes? read more

Never order late at night. I get they're probably short staffed but the food they gave me was awful. Waited an hour for our food only to get cold food (bacteria hazard). Ordered extra ranch and didn't get any.... also asked for silverware and didn't get any. Potato soup was basically water. And the child's pizza wasn't even cut on top of being cold.... unacceptable chili's... DO BETTER read more

This place very unorganized we wanted 1:15 minutes to be seated groups would come in and be seated before us we won't be back here ever!!!!

We were told there would be a 15 minute wait, despite seeing many open tables. Turns out, we were seated in five. The restaurant had an overall dirty look and feel. Our table wobbled so badly that we had to put napkins under one leg to make it stable! Our fajitas weren't sizzling when they arrived and our black beans were cold. Not a good experience at all. We won't go back. read more

Spent 25 minutes sitting at the Bar trying to get a drink while I waited for a table. Bartender was more interested in the good looking girls that he knew, then he was serving other customers. Table service did not get any better, waited 10-15 minutes for drinks orders, then 15 minutes to order, then 15 minutes for the waiter to come back to check on us after the 30 mintues it took to deliver us appertizers. Total time in the resturant, 2 hours and 45 minutes. ordered 3 drinks and 3 appetizers. Stay away, stay away and as a last warning STAY AWAY. read more

This Chili's is located right off the freeway so it is a great place for a short stop if you are on a road trip. It is also close to several hotels. Like most Chili's, their service was very friendly and food is pretty good. The verdict: I would opt to go to this Chili's again if I am on the freeway this part of the state. For the baby: Great atmosphere. read more

I love this chili's! Always a nice crowd and friendly staff. Never wait a long time for food and everything is always delicious!! Multiple servers will check on you and they're all so nice! read more

We were there tonite ,and they were short handed.our waiter was Tyler,bless his heart, he was soooo busy but he was taking care of all of his tables,we appreciated him sooo much,he kept our drinks filled up, asked us if we needed anything else , and as i watched him he was doing that to all of his customers, i truley hope the manger knows he's a keeper ,when you stop by chili's i hope you get him as your waiter he's the best!they were onl y 2 people waiting on tables tonite ,but Tyler was doing sooo good i hope the manger lets him know that i wrote this review because he needs t o know that we thought he was great. read more

Service was great tonight, we did have a wait, but they moved us in quickly as possible. We both ordered sirloins and they were cooked just right! Drinks and service was great too. We had a great night anddddd our bill was half of what it was the previous Friday at another restaurant. read more

Food was really good, nice and hot . We got there at busy hours so it definitely took a good 5 -7 mins to get drinks refilled... Waitress was very nice read more

DO NOT GO HERE!!! My parents went here on there way back from vacationing in FL. My mom ordered a salad. In the salad was a LIVE 3i grasshopper!!! The manager, Tom Mallindine, was very nice and apologized, even comp'd their meals. Since then he has not responded to my mom's email. Overall traumatic experience read more

Sloooow curbside service! Waiting over 20 minutes before anyone acknowledged that I had been parked right in front of the door and not serviced. Last time my workplace orders from here! read more

We were there for dinner. It was busy, the staff friendly, food okay. As we were leaving we noticed the kitchen floor, it was full of garbage. The restaurant floor was not much better. I saw no one attempt to sweep. I can't imagine they get locals eating there, only hotel travelers who are tired after a long drive. There location is the only thing going for them. read more

Service was decent. Chicken tenders were freezer burned and there was too much salt on the tortilla chips.

We were told a 35 minute wait and say waiting for an hour and a half and never got seated, when we went in we were told they didn't know and they forgot we were on the list, not to mention having a lot of empty dirty tables read more

I'm thru with businesses that have adequate seating but make you wait 20 minutes (outside with no wait) to be seated . Waitress was rude and did not care that we wanted a booth (plenty available) . COVID drivin businesses will not survive the aftermath of the rude service. I won't be back even after. I'll drive 30 miles to another chili's if in fact that is what I want to eat to be treated as the customer who pays their bills . Have customer friendly restaurants or go under!!!! read more

I typically do not go to Chili's, but my wife and I wanted something a little different. And it was a disappointment. We ordered appetizers, and the waiter did not bring us plates to share it. I guess he thought one of us was not going to share. I ordered a burger and cheese fries instead or regular fries, and when our food finally came out, I got regular fries. I told the waiter about it, and he said "They must have not seen it on the ticket". Well, my burger was warm, not really hot. However, I ate very slowly and by the time I finally got my cheese fries, I was two bites away from being done. And then, they put ice cold jalapenos on it. I mean, ice cold. They were like ice cubes. I wouldn't go back based on that type of food service. read more

After an hour wait. Terrible service. Staff seemed out of sorts. No eye contact. We actually had two waiters and still it sucked. When food arrived it was like warm at best. And then when you thought it couldn't get any worse the wrong items was delivered to the table. read more

Always a great stop in Dalton for a quick lunch and a good place to take customers to as well.