Nice people, average food. The bar needs a "bar clean" night as there are obvious signs of fruit flies (like one showing up in our drink). The server nicely replaced it; can't blame her for that. I don't frequent Chili's so I was surprised today when our server said I can't order a burger medium-well. It's either "pink" or "no pink", she said. Our server said pink is medium-rare and no pink is well done. I don't like a really bloody burger (medium rare) and I don't like beef cooked dry (well done). So I usually order burgers medium well; I decided to go with "no pink" and hope for the best. Well...it was...well done. I didn't send it back because I got what I ordered - a very well done dry burger. I ate it, meh. I've been to restaurants that ONLY cook burgers medium-well. This is a first for me to have to decide between medium-rare and well done. Odd business decision but I'm sure some MBA at their corporate office with a spreadsheet decided this would reduce waste so whatever. It might also reduce customers so good luck with that. Either way I just paid, tipped 20% and moved on. So, just okay. 3 stars. read more

They don't provide Printed Menus any longer you must have a cell phone to access their menu otherwise your out of luck . The hostess told me it's the way they now do business so Me and my 2 other couples left and went elsewhere where they provide you with printed menus . If this is the new way of the future then I will be eating home . What a screwed up way to do business . I called the manager to tell him my experience and he echoed her answer read more

Being from out of the area I can tell you dining choices in this area are few and far between. We visited this Chili's on a Friday night around 8:30pm or so. We did not call ahead but wanted to get take out. Good thing too, because there wasn't a parking space to be found here. I think everyone in this entire town was at Chili's that night. Thankfully we were able to use the to-go parking because if not we would have left. Several other vehicles were making multiple circles around the restaurant waiting for someone to leave. For a Chili's. I don't get the mentality but....again this town really doesn't have much to offer. Inside the to go area was completely deserted. I had to yell back to the kitchen to get someones attention. Than they had to get someone from the bar to find a menu. Not the most organized bunch. The waiting area was dirty, as were the counters behind. Our order did seem to take a long time but considering how busy they were it was to be expected. I inquired about the 10% discount offered because of our hotel stay, only to be rung out without it. However she did get a manager even after I told her not to and he did insist on adjusting the bill. One thing I appreciated was that the cashier opened each box and went over our orders before bagging them up. Good thing too because they were missing some sauces. We had to ask for utensils as our hotel didn't supply any. Had we not asked we would not have gotten any because they were not offered and they had to locate some. Our meals were typical Chili's - nothing to brag about. The fried pickles appetizer were really good but also really small and the breading was coming off. It was the only item worth mentioning. We were hungry, it was late, and our meals filled that void. Nothing more, nothing less. read more

PLEASE! Do NOT eat here! My husband and I both had food poisoning from the ground beef. He had a burger and I had 2 sliders out of an order of 4. Luckily we have 2 bathrooms since we were both attacked by explosive diarrhea at the same time 4 hours later, followed by vomiting throughout the night. I've never had nastier, greasier food, nor gotten so sick from a restaurant. This place should be closed down. How is the food being stored anyway: at room temperature and sitting on the floor? It's seriously a real health hazard and is a total embarrassment to both the restaurant chain and the Poconos. I only give it 1star with a protest since I can't post (WARN) without a star. It doesn't even deserve a single one. read more

Great place to grab a quick meal off the highway. Service was friendly & quick. I had a grilled chicken salad which was fresh and tasty. I'll remember to stop on my next trip read more

What a absolute joke of a establishment. Ordered pick up from them over a month ago to find out when I got home the whole order was completely wrong. So I called and explained that nothing on the order was correct and they send they would refund me. Fast forward to right now and after half a dozen back and forth phone calls I am yet to receive my money. The GM named Amy refuses to return my calls after she said she would remedy the situation 2 separate times. She should be terminated for lying to customers and the inability to do her job.Paying for a good and not receiving it is considered theft. This chili's location will take your money and screw up your order completly. POOR MANAGMENT and customer service. Customers beware run from this location. read more

Sat at the bar for dinner on a friday night. Food was decent corn on the cob was great. Bartender was amazing. Servers were friendly. By why is the manager constantly running around the entire restaurant front and back of house screaming. Entire dinner he was yelling. We started to feel bad for the employees. Someone should check on that guy... read more

This is a fairly new Chili's on RT. 611 and might I add it is a very nice one. The staff was courtesy , bartender was great and food was delish. In the area and want a nice place to enjoy a burger, try this spot. read more

Food was very good but the service was horrible from our waitress. After our order she talked to us once throughout the meal and surrounding servers picked up her slack. We got the 2 for $25 deal and it was definitely worth it. We definitely both left full and happy with the food but we just wish had a different server the whole time. read more

Horrible first experience asked for a spoon never got it had to eat soup with a fork DIDNT WORK Fyi Waitress was rude and not good with her job when were her only table it was sucky read more

Fantastic food; fantastic service...fantastic everything. Jon was our server. Took our order for our 3yr old and brought it out fast. Drinks were excellent; portions for our fajitas amazing and very tasty. Overall a wonderful dining experience. Highly recommend/. read more

Poor service. Chips and salsa came out with parts of meal. Fajitas were missing the condiments and wraps. Order was not right. Just poor service and management read more

I don't usually frequent these kind of establishments and although I was skeptical, the service was actually great! The staff was patient and I enjoyed my Caribbean salad very much! Thanks again y'all read more

Great LIGHT menu and good service! Health Junkie likes! read more

Chili's - Oh no! - Bars Near Me - Bartonsville, Pennsylvania

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.Service was pleasant and quick. I had the triple appetizer as my meal. (A bit spicy on the guacamole, by the wife loved it) read more

This is one of my fave chain locations. I used to not be a fan of chili's but than they revised their menu! The tropical margarita is AMAZING and HUGE! Chips and skillet queso are my favorite appetizer and a must try for everyone. Most of their entrees are delicious! My husband and I frequently go for a quick week night dinner date. Their new addition to the dessert menu ... the molten peanut butter cake is delicious ... I hope they make it a permanent! Service is always friendly and quick at this location! read more

Stop here when leaving the outlet on a Sunday. The waitress was great. Unfortunately she doesn't make the food. The food was flavorless to say the least. Wouldn't recommend going here if you LOVE food. Try Longhorn steakhouse, Red Lobster, or Red Robin. Anything but here! read more

Chili's - California Flatbread - Bars Near Me - Bartonsville, Pennsylvania

Under tremendous duress for Cinco de Mayo, our Chili's worked hrad, kept communication with us and handled a madhouse of people coming to pick up orders. The wait was long because the website time frame said 20 minutes, but itas more like an hour. During this time people have to have patience. Chilis food is always great and we give you a lot of credit for hanging in there during a ridiculously busy time - Thank You to the "18 year old girl" (she was working so hard, and during the call when we called for status she said "I'm only 18 years old" - we thought that was cute - God Bless her) and to the staff and management who really ame through during a tough time. read more

It's a Chilis, and it was open late when many places were not, so was craving the chips and salsa, so, decided to use the Chilis to Go pickup option, and it was fine. I always enjoy the healthier options like chicken mango with rice and broccoli. The chips and salsa are always so good too. The ToGo guy was efficient and friendly. read more

I order triple combo fajitas. You get chicken steak and shrimp for $19. Great deal but you only get 4 shells to wrap and thants not enough. Its also made with cilantro lime butter and thats all you taste. The steak was over cooked and very chewy.the chili is your normall chain chili not bad but not great. I probably wont go back for the fajitas but really nothing would really get me to go back. read more

my. bf and i had a late dinner here .Got it to go..I got the salmon from the low calorie menu was quite a big portion i couldnt believe it was low calorie very yummy and it came with rice and broccoli. My bf had the potatoe cheese soup and the two enchillada with chicken quesidillas and rice and beans he thought it was good.i tried a bite of one of the quesidillas was good.prompt service even though it was l ate would reccomend. read more

I used to eat in this restaurant long time a go I expected it is same standard I used to see however it used to be better and super clean, the service is so good but the food is so so the coleslaw salad is having a expired white sauce I think it's not anymore a favorite choice read more

went in on a Monday, sat at the bar. The bartender was amazing, friendly, funny and very helpful and informed with menu choices. I got the chicken and steak fajitas. I wasn't impressed with the chicken but the steak was fantastic, even had some good searing on the outside which is so my style. the guacamole was so yummy, but the condiments (which come on a cool little condiment tree) were very small. I really needed more guac and salsa. Since I dont car to cheese my tacos/fajitas I wasn't concerned with the amount of cheese but there really wasn't enough. The margaritas were perfectly made and cheap on Monday. read more

Stopped in and had some excellent $2 tacos fast. This was a Tuesday only special. Everybody liked them - steak, shrimp, or ground beef all good! Good service in spite of seeing the servers and hostess checking their phones a lot. I would come here again. read more

I'm not sure what going in with this place! I ordered the Ancho Salmon for lunch with a bed of wild rice and brocolli..and garden salad TO GO. First of all, they forgot the salad and the food tasted dry and old. Very disappointing. The rice was not good enough and the salmon was bland. I was sooo hungry I ended up eating the butterless brocolli and bland salmon.. read more

Chili's - Looks Seasoned But Bland! - Bars Near Me - Bartonsville, Pennsylvania

Staff was positive and nice. Had a good waitress when I went there. The food was fantastic. Nothing negative to say. Definitely left feeling stuffed. read more

Chili's - Mango frozen margarita - Bars Near Me - Bartonsville, Pennsylvania

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I am a regional manager for a paper distribution company. I came here for a business meeting last week because I had luck before with another wealthy major potential client who I assumed only dined in the finest of culinary establishments. He was very impressed with my mutual appreciation of the most suburb mainstream American dishes. Of course I would bring this client as well, after all, he was raised in Ohio, where the rich culture refined his pallet for only a menu that can only be found through out the vast majority of the American cuisine. When I arrived at the same comforting establishment that had hosted so many wonderful occasions. Countless employee appreciation ceremonies, annual events I hosted in honor of our employees most unique and mentionable traits and attributes. A ceremony every employee looked feverishly forward to every year. A stolen kiss from a woman who challenged me who, wanted to change me but like Applebee's, I'll never change. All the dinners alone, just me and the exceptionally attentive staff, every single Thursday night for 8 years. We know each other by name who work so tirelessly that they are always too busy to even answer a phone call. This would surely be another successfully completed chapter in the full life of a beloved man with a lot of friends who care deeply about him. When the worldly Midwesterner arrived at the table, I immediately ordered margaritas, a refreshment enjoyed throughout the exotic land of Mexico and most participating Chili's locations. Before he could say a word, I had read his mind and ordered the Big Mouth Bites and loaded potato skins. His surprised look of shock had said it all: he had no idea a young, Scranton paper boy could possess such fine tastes. This suave Pennsylvania paper pusher is the very pinnacle of class and charisma. My client cleared his throat, and finally spoke: "This is not what I expected. Your office would've been adequate enough. Also, I would rather have a water if that's fine." That's when I knew I had hooked him, if he loosened his will with even the slightest amount of strong drink, he would throw cash my way until I begged him to stop. As we waited for our drinks to arrive, he made some excuse about a drinking problem, hasn't touched the stuff in nearly a year. It nearly destroyed his life but I had figured out his slick strategy. I ordered, what else? The baby back ribs, he had a small chef salad, saying, "It's lunch time, I'm not ordering a large meal." Obviously, politely going for something he believed a reasonable price in this diner of decadence, I had already made it clear, repeatedly, that I would cover the bill. I had insider knowledge of the temporary technical problems for the past 2 years with the karaoke machine and also, Bryce, the new day manager wasn't a fan of the machine, citing, I was rarely used and they needed room to put up more street signs and taxidermy with sunglasses. I don't remember much after halfway through my meal as usual, I was lulled into a dreamy mid day slumber courtesy of Chili's and Mexican libation. After a brief post- power lunch sweat spell in my car, i came to the conclusion that I had sealed the deal and It was so smooth, I hadn't even noticed, or recalled exactly how it ended, it was all such a delicious blur. That was last week and needless to say, his secretary keeps informing me that he will get back with me when he had a chance. Another home run. Thank you Chili's God bless you. read more

Telling me it's a 25 minute wait and I have been here for 40 minutes! The hostess is a hot mess, stepping away from her station! This is ridiculous! Wtf! read more

Literally walked in at 10:05 expecting to be seated after a rainy graduation; My fiancée, including her sister and her sister's boyfriend being extremely hungry were let down not even a minute upon walking in; We were greeted with a "Sorry were not seating anyone anymore", when clearly they have an hour left to close. Just pathetic. read more

Choose another restaurant! Party of 5, traveling from out of the area, waited 10 minutes for a table that was empty when we walked in. Wednesday night and they were not busy. Waited an abnormal Amount of time for beverages, 2 beers and a mixed drink. The mixed drink was a double as it was a special, don't waste your $, it DEFINITELY was not a double shot!! Either under poured or the liquor is watered down! When the food arrived the waitress took our remaining appetizer without our consent!!! She compensated by giving us another full serving to take with us. The steak meal ordered was to be med. rare, it was RARE! One meal was to have a side of sauce, it was not served this way and we had to wait another 5 minutes for this. The manager did come to our table to speak to us but that is all he did until we were leaving, having already paid, and one of our party addressed him again stressing the lack of quality service and inadequate staff. At this time he deducted the price of the appetizer. WE WILL NEVER EAT HERE AGAIN!!! We travel the area often and have marked this place in our phones as NOT WORTHY! read more

Came to Chili's for my dad birthday. There was 7 of us and it was a slow Thursday night, they were not busy. They first tried to a stuff us in a small corner booth meant for 4 in the bar area. I said there's no way we're sitting here. Then they combined 2 small tables also in the bar area which was still too small. I asked for the larger tables in the dining area. They said no because the waitress in that area has too many tables....here's an idea....set your customers where they are comfortable not where your wait staff has to walk the least. Then waited 20 min for chips and salsa. We asked if they forgot and the waitress seemed annoyed at us. Our meals came out in shifts over a 5-7 min range. Food was "ok" but we were all annoyed at this point. These chain places need to realize that paying customers has many choices of where to go and need to step up their customer service. read more

Server was nice but seemed overwhelmed. 2 out of our 3 orders came wrong. Ordered a medium rare steak and got a medium well steak instead. The issue with the other order was addressed quickly though. This review is specific to this location since I haven't had issues like these at other chili locations. read more

I went inside the restaurant with my children last night around 7:30 PM. They close at 10 PM. No one greeted me, I waited 10 minutes in the waiting area in front of the hostess stand to be greeted. There were two servers on the floor both of them looked up at us but never said a word or got a hostess. There was no bartender at the bar. Two parties came behind us and also end up leaving because we all waited and no one ever came to greet us we did end up finally leaving because no one greeted us in the 10 minutes we waited. So ridiculous and such poor service on a night shift read more

Absolutely terrible service I went with my brother and his friends and was treated like we were nothing cause they are kids. Completely disappointed and disrespectful! On top of that the food was cold drinks took forever. read more

We walked in around 6:30 on a Friday night and our party of 5 were promptly seated. We sat for 10 minutes with not so much as a look from anyone. We got up and politely asked if we could order drinks and food and a couple of the staff had trouble figuring out who our wait staff were but said they would send someone over for our drinks. We waited another 5 mins and still no water, no drink order. This place is small and it wasn't that busy. We got up and left with the manager chasing us down saying "I'm sorry"... too little too late. This is the first time I've walked out of a restaurant for being treated so poorly in my life. read more

Love love love coming here, I order here quiet often. Prices and quality is amazing! Tried almost everything on their menu and have no complaints. Consistently great quality and quantity. Love getting so much bang for my buck! Their chips and salsa alone makes me go there.. soooo good! Always my go-to place for my birthday every year. The staff is always friendly. I also order to-go a lot whenever I don't feel like eating in and its always ready for me in a timely manor. Nothing but satisfaction from this establishment. read more

Service was a little slow today but that's to be expected of a Friday so it's not that big of a deal. Food was good, and we had an amazing server tonight Jeremy. He checked in on us many times and apologized for the slow service in the kitchen. read more

They banned Pam Beasley for life yet Michael Scott and Dwight Schrute are still welcome. Whatever.

Service was good. I ordered the fajitas and they were awful. The meat is so tough and chewy you can't even eat it. I asked to have more made and it was still the same low grade meat. Totally disappointed as the food is usually good. read more

If i could give this place negative stars I would. Kitchen messed up my meal, twice. Server never can back to check on me. The manger didn't seem to care at all. Very sad dinning experience. read more