W's for Patrick he was a great waiter best experience I've had with one, and is very kind. The triple dipper was amazing, so was the ribs. If anyone can name a spot that serves good water as well they'd name Chili's as number one definitely. The place was nice, clean, and it was a fun time over there. Give Patrick a raise he deserves that! I'd show the food but it's all gone now. read more

This is definitely a typical chain restaurant, so it was as I expected. We sat at the bar, and the bartender was great. Most of the menu has heavy meal options, so to try to remain on the lighter side, I got the Santa Fe salad, without the tortilla strips...it was better than expected for sure. My daughter got the triple dipper (the new TikTok craze lol). She really liked the mozzarella sticks and the chicken tenders; she was not a fan of the sliders. Overall, a decent meal when you are eating on the later side. read more

Chili's - Triple Dipper - Bars Near Me - Bartonsville, Pennsylvania

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Went to Chili's on Tuesday may,5,2026 and it was horrible. It was me,my wife,my son,my mother and niece. We ordered two appetizers the small burgers with chicken crisp and mozzarella sticks, that was good. The chips and salsa/guacamole was good. The dinner which was 3 orders of chicken ranch quesadillas and order of chicken crisp. The quesadillas was all burnt. Barely had anything in them. Most of the piece was just cheese and burnt cheese at that. It looked they try to reheat all of them by putting new added cheese on them and then heated on a panini press. My wife order had nothing at all. It was burnt cheese on quesadilla bread. Then we got the cookie with ice cream. It wasn't even warm. I know people probably complained so much of it use to being hot that the ice cream faster than you could eat it so I understand why it came out not hot,but it could've came out warm at least. The taste to the cookie was also different. We all came home with stomach aches and my son didn't even eat. Just drank strawberry lemonade. The waiter Dave was very nice and attentive to us. Never missed a beat,he was good. Managers came by and asked if we was good, we just said yes cause we don't like to make a scene or anything. Never complain to people handling your food that's when they spit in your food. So because of that ,we just keep to ourselves. But I am writing this review Because I will not be going back to chilis ever again. This ain't the only chilis this happened to us. Even Staten Island New York chilis was the same. Everything costed $130 gave $150. Not worth the money at all. If you go here, drink the drinks and get the appetizer but don't order any further. You will be disappointed. read more

The wait time was minimal,our meal was delicious & the service was amazing. Great experience, thank you!

Typical Chilis. Loud, average service and above average food. Years ago I liked Chilis much more, but I think they lost focus on priorities. One area that this location needs attention is keeping the place clean. Dining room could use regular scrub downs and bathroom was equivalent to a truck stop. read more

Food, service and atmosphere were amazing. Steak was tender and sides, soup were all hot and flavorful. Would come back for the theme alone but the good food and service were added bonus. The wait is longer due but will eventually die down. read more

Chili's - Chicken enchilada soup - Bars Near Me - Bartonsville, Pennsylvania

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Tons of empty tables people were leaving and still they were not seating people. They are telling people 20-30 min and waiting much much longer read more

Came into this chilis and from the beginning to the very end it was not that great..from the receiving terrible drinks to hair being in my food and the manager was not very nice at all..the service was very slow as well..now he did take the meal off of the bill..but he was not nice about it..I'm so disappointed read more

The food is very good.The service is ok,not enough help.The Ambiance is ok.The light could be better, it could be warmer in the winter. But,over all its good. read more

Just added a review but wanted to add our waiter was awesome! Service part that sucked was quality of food. Talked to manager on duty. He didn't seem to care either way. read more

Chili's - This was my burger that the manager didn't seem to be a problem. - Bars Near Me - Bartonsville, Pennsylvania

Stopped here with my girlfriend for dinner, and it was nice! We were quickly seated, the waitress was very nice and attentive. The food came out quickly, we ordered the fajita trio, and mozzarella sticks as the appetizer. It was sooo good! If you're ever passing by, then consider this chillis, they're really good! read more

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Good food, it took ten minutes longer than online time but that's a usual for any chain restaurant. Very small pickup waiting area and my food was somehow cold when I got it but that's what microwaves are for. All in all a standard chain restaurant experience. ‍ read more

Wait was long, food was great, staff was attentive. Would go again. Joined wait list, but it was screwed up. Had to wait longer. That was disappointing. read more

Please refer to google review for pictures. FOR THE CLARIFICATION, IT IS NOT ABOUT BURNT BREAD BY MISTAKE OR THE FRANCHISE FOOD QUALITY. IT IS ABOUT HOW MANAGEMENT HANDLED THIS ISSUE. WE SHOULD HAVE READ OTHERS REVIEWS BEFORE WE EVEN ENTER THIS RESTAURANT. THEY HAVE MULTIPLE NEGATIVE REVIEW ABOUT THEIR SERVICE. PLEASE BE AWARE IF YOU DO NOT WANT TO RUIN YOUR FAMILY NIGHT OUT. If you'd love to eat burnt food, This is the place. They will call this very much normal. Refer to pictures attached. Management claim after seeing this burnt bread, instead of apologizing their mistake and offer to replace, they said it is very normal and have no problem eating them. They can enjoy their own burnt food as much as they want but we would not. I literally asked the management more than ten times if they would agree bread was burnt or not. They said, no, they did not admit even once. Those managers shouldn't be in the service industry. All we needed was apology and replacement, but instead of that, they were so afraid to admit it was burnt and saying they would eat that and it is completely normal. I would be very surprised after seeing these pictures if anybody can disagree this wasn't burnt bread as management was claiming it is normal to chile's restaurant. We have experienced other locations.I believe this is specific to this location.We always had a lot better experience with other locations. This is why management is important. As you can see in my track record, I do not leave bad review to a business instead, I just don't have to go back there but this is first time ever, since they were so rude and and they were doing their bast to provoke us to get more upset to make sure we were complaining for nothing. Once again, mistake can happen, it's not about the food. It's about how management handle their mistakes. I feel very bad for the owner because their management is the one who ruining their business not the brand of the franchise or the food itself unless this was how they were trained. I firmly believe this is not how owner or chili's wants to run their business. I WILL FOLLOW UP ON THIS REVIEW. HOW OWNER AND FRANCHISES CORPORATE CUSTOMER SERVICE WOULD HANDLE THIS ISSUE. read more

so on a random Wednesday me and my friends went to chilies and it was absolutely dead, no one to be seen. so we get seated and it was a 10 min wait, mind you there just sitting there talking. as we get seated and order our food, it takes about 20 minutes so not bad but we got our triple dipper and I don't know what to say but I ordered chicken crispers and I just got crisper bites like no chicken just crisp and sauce and it was burnt. than I had this bus boy who was really rude and kept giving us dirty looks and giggling at us. i felt like me and my group where being racially profiled because we where a group of Spanish people getting a meal. THIS IS NOT EXAGGERATED NOR ACCEPTABLE. worst place to ever eat at. don't bring kids or even your worst enemy!!! read more

Wife and I went to dinner there on Wednesday night. And the place was not that full. Lady told me that there'll be a 10 to 15 minute. Wait for a sheet. I said ma'am, there's a bunch of boots open. Why do we have to wait while the kitchen is behind? I said, but we would still like to sit down and look at a menu while we wait. She said, I don't think so I said you know what?Right next door is longhorn and Red Robin.I will just go there and eat another woman stepped in and said no.No, no, we can sit you down and you know what?The food came out cold and was not even edible you know what we will not be back read more

I haven't had Chili's in a while, so I wanted to endulge. When I arrived I parked in the lot. I walked in and sat at the bar. Charise was my bartender, and she was good. I ordered the red wine and the salmon. When it came out the food was healthy and good. I enjoyed the wine as well! Had a good experience. read more

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Came to Chili's for the first time in my life and based on the service that I received at this location, I need to come back. For food I had a burger and also chicken and both were amazing. Also the ambience of this location in particular makes it different from other food chain restaurants and that also sets the place apart. I love the food and the staff and now because of my experience, I am looking forward to coming back here and experiencing Chili's again. read more

Food and service were good. Restaurant was clean and the wait was not too long. I ordered the 3 for me chicken bacon ranch quesadillas and chips and salsa. read more

Always a good time. The employees are always friendly. They usually have some good deals going on also. Place is always fun and enjoyable.

The appetizers were amazing. The entrees tasted good but came out cold. Service was ok, not like over the top or even welcoming but they weren't rude. I don't think I would go back given the other options around the area. read more

Turned away because they were under staffed and then sat people after us. The staff was extremely unprofessional and we were discriminated against. read more

Stopped here for lunch while on a road trip with friends. We were seated right away and our order was taken promptly afterwards. Additionally, our waiter was attentive and checked in on us regularly. We came on in the middle of a random Wednesday so the restaurant was rather empty. In terms of food, it was certainly comfort food and was delicious. I personally got the trio sampler appetizer platter. The mozzarella stick was huge (almost the size of a hash brown)! Lastly, I found quality and price of the food to be on par with each other. read more

Chili's - Appetizer sampler - Bars Near Me - Bartonsville, Pennsylvania

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People drunk at the bar while families are trying to eat. Food was gross, would not recommend

Best service by Kevin. The manager, I think her name was Sheila, was very helpful and polite when asked a question. The food was very good. I will be going back. read more

All our food was cold. They up charged us for a substitution with black bean patty on a salad instead of chicken that was offered by the server without informing us. I asked the server about it and she removed it. The worst was their Ziosk that is on the table has games to play that easily attracts the kids to play, but doesn't stop for parental consent as it charges $3 for the game pass access. That is fraudulent as it is basically attaining consent from kids to charge the parents credit card. Won't ever be back! read more

Always our go to wherever we are. No matter what city no matter what state it's always good food good service good prices.

I have only arrived, and based on the experience, so far, I can not give this place more than 2 stars. The meal began with being told my child's stroller is in the way. I thought businesses were equipped for strollers when we are seated by the employees. Aaannnddd no Jack Daniel's, it's a rough experience I will give it another review on my next visit before I decide I won't return. read more

My hubby's fav! We come up to the Poconos several times a year and always stop in. The food, the atmosphere and our servers are always friendly. read more

Food decent, wait was super long. We called about the wait list earlier in the day, they put us on it hours later and told us to arrive 30 mins before our reservation to make sure we got seated on time. We did and ended up waiting another 2 hours before we were seated (an hour and a half after our reserved time) despite being on the wait list. Server was nice but I would have appreciated a heads up about not needing to arrive so early. Long story short, waitlist doesn't mean anything because you'll wait the same time anyway from check in. read more

The three for me deal is fantastic. This is. A great place for lunch and dinner. The drinks a good too.

Pretty standard Chili's experience. Sat at the bar as there was a 30 minute wait for a table! Ordered a 3 for $10 with a soda, Southwest Chicken Soup, and a bacon cheeseburger. I don't know why they ask you how you want your burger cooked and then serve it to you well done 90% of the time! Also, I think they soak their fries in salt water as there wasn't a grain of salt on my fries, yet they were salty! Soup also tasted salty! Kim the bartender provided friendly and great service! Would certainly return! Check it out! read more

Chili's - Salty fries! - Bars Near Me - Bartonsville, Pennsylvania

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Sat for 20 minutes and no one came to our table. Told hostess and she said she didn't know who was at our table. Ended up leaving

very good food everything taste delicious and awesome service very polite people well managed

We had excellent service. Both the host Shiela and our waiter Kevin were awesome. I have a shellfish and nut allergy and not only did they try to find out for their own, they also showed me how to check no matter which chili's location we went to. It was clean and the music was good energy. They were very sweet to my service dog as well. I enjoyed coming here. I am from nyc visiting my parents for the holidays so my mom is familiar with this location. The waiter actually knew what my mom would want while i didn't. I appreciate great customer service. read more

The place was half full or empty, whichever way you look at it. No one waiting to be seated. Came in with 4 adults and 4 smaller children. The wait time is 45 min to an hour. They said they can't handle anymore people because the kitchen would be overwhelmed. It just doesn't make sense taking everything in consideration. With no one waiting to be seated the next table to be sat would be 45 minutes minimum. I can't see this place staying open much longer if it can't handle more than half capacity. Cooperate should definitely step in and figure out what's going on at this place. read more

Please help me understand what I saw this Saturday night...setting at the bar I saw numerous servers and bartender using their ungloved hands to pick up fruit to garnish our adult beverages. This can't be allowed! read more

This Chilis is usually pretty good with customer service, but this time we got seated and waited 15 minutes just until a server came to get our drink order. 15 MINUTES. After she kept saying give me a second guys give me a second it still took 15 MINUTES. All we ordered was chips and salsa and another appetizer. Now the appetizers somehow manages to come out before our beverages. Not too sure how that works but it did. Then I find this dark looking chip which completely ruins my appetite. Overall they are very friendly in there but it just took forever to get waited on, we got our apps before our drinks, and found a bad lookin chip. Probably will keep going back because I love their margaritas read more

Chili's - Burnt Chip? Moldy Chip? Who knows - Bars Near Me - Bartonsville, Pennsylvania

I'm typically not a super fan of low end chain restaurants, but Chili's came through for me and my team on a night that the rest of the restaurant world had dropped the ball on us. We came to chili's around 10pm, and were immediately seated. It seemed as if the server could read that we had had a trying night and went into Super Server mode. She was very accommodating, going out of her way to make the experience extra special (I'm very sad I don't remember her name). While we only stayed for entrees, it was a great time. The food was good, came out correctly and timely, and it was a seamless night. Chili's might not be my first choice for a night out, but I won't forget how they came through on a night that most others could not! read more

Chili's - Combo chicken and shrimp fajitas - Bars Near Me - Bartonsville, Pennsylvania

Our server was so rude with a stick up his * we ordered two waters and the nachos with beef. He kept pestering us about what else we wanted. We asked how long the nachos would be and he said 10 mins. So we decided to ask for the free ones while we waited, he was so rude and said we needed to be a rewards member. Won't be returning. I have been going to chili's for years usually serves are nice and give you the chips. We finally got free chips my a lovely server at la Tolteca better servers and food. read more

Chili's - Bars Near Me - Bartonsville, Pennsylvania