Party of six. Was told 20 minute wait. 45 minutes later was told they were waiting on table by door to finish -- however, they were just being served. Not sure why we couldn't sit somewhere else. Even with COVID table restrictions, the place was only 1/4 full - if that. I'm done, Chili's. read more

Rant!!! Just had worse experience ever at chili's. Waited 15 minutes for our drink order to be taken. Then another 5 to get them. Waited 20 minutes for our appetizer and salad to arrive, the appetizer was cold! When our actual food came the broccoli wasn't even cooked, quesadilla was cold and hard!!! Will not be back for a long time!! Service and food sucked!!! read more

One hour and 12 minutes to get a table after telling us 30 minutes. Cannot comment on the food because after 45 min we left. Actually went to O Charley's and had our food before Chili's sent a text read more

Had lunch here yesterday, waited for a long time before anyone came to take our drink order. Once she (Philina) did it took just as long to get the drinks. Finally came back to take our food order waited about 45 minutes for the COLD food to get to the table. For the price of the food, you'd expect it to at least be HOT. Forget about how long it took to get drink refills and never once was we ask if everything was ok or if we'd like dessert. (Not that we would have ordered anything else) Now they have a ziosk at all the tables not once was we told if it stayed on the table we would be charged a 1.99 entertainment fee. I mean come on Chili's you know if kids come in they are going to play the games. This needs to be made known. I have to say I have had horrible dining experiences but this one was the WORST. Be warned horrible service, horrible over priced food. read more

I came here for my first visit and it was very bad the enchilada tasted like battery acid but the waiter was nice and gave me some chicken tender which were good but after I ate that enchilada I threw up in there toilet because it was so bad but the only reason it has a solid two stars is because of that waiter also they took the enchilada of my bill. read more

Always good food and service at this Anderson restaurant. I love the Chicken quesadilla salad - Yum! The Wedding Woman

We came here expecting a good meal with my family of 5. We sat down and ordered drinks and food. We waited entirely too long the waitress came back 35-40 min later and said I will go check in ur food. I had taco shrimp which she recommended. It was completely cold. The rest of the families food was not hot either read more

I mean it's Chilis. It's supped up fast food or quick casual dining whatever u want to say. It's fine. Santa Fe chicken salad is fine. 4.99 kids meals. Server forgot part of our order bit it was NBD read more

Powerful adult drinks at a large price. Great potato soup. Overpriced beer. Good atmosphere.

Four of us stopped in for lunch after church, ordered free chips and queso using the coupon on our phone and then had a nice lunch. Quick service, good food, speedy drink refills and a friendly staff. read more

We love Chili's. Especially the Chips n salsa and Margarita's!! Ummm. My husband loves the country fried steak. My kids live the buffalo wings. I like everything from tacos to queso's to hamburgers. This is my kind of restaurant read more

My family and I eat here all the time, I am in love with the Onion rings!!!!! It's really good, but It hasn't been without its problems, I've gotten my food and it was cold a couple times but they were super nice about it! read more

Waited 30 minutes- not bad, they were busy. Got our drinks relatively quickly. Food took forever! We had 4 ppl in our party. Food was cold. Glad we had gift cards because I would not have paid for cold food. Bathrooms were disgusting. Toilet paper all over the floor and dried vomit all over one of the toilet seats. I don't think the bathroom has been cleaned all day. read more

I was impressed this visit. I had lost faith in Chili's but they have more than recovered from their former bland faire. The menu selection held a wide variety to pick from with meals from $6 to $20. Also their beers on tap were tasty and affordable, not a combination you see in a lot of bars now. read more

Service is always horrible! Food is good but service is terrible. I gave it another try this week, the hostess didn't care that we walked in, they wanted to sit us at the bar & we didn't won't to sit at the bar. The restaurant wasn't that crowded then they couldn't find us a table. I counted 20 open tables so me & my family walked out. read more

The food is horrible, and the wait time to get food is too long. They will only bring out 1 napkin per person. Ordered a salad and a bowl of chili eat the salad but the chili was horrible. I will never eat here again. read more

Great food and good service. Chili's has made a great change to their menu. Good staff always a friendly atmosphere.

Don't expect much from this Chili's based on recent past experiences and last night lived up to my low expectations. Waitress pretty much ignored us. We removed plastic packaging material from a bite of chili that had been chopped up in the mix. Fool me twice........ read more

We waited so long for our waitress to come over the lady who seated us came back & checked on us. Took forever for our food to come our waitress was horrible, the "double cheeseburger" was nasty the hamburger patties were the size of sausage patties & burnt! I had a piece of hair stuck to my plate, I couldn't wait to gt out of there....never again!! read more

Everything was terrible. (Food, unclean forks, room was very hot, steak was mostly fat and under cooked, broccoli was old, Hot wings were funky, sweet tea was bad) read more

The worst service I have EVER had at ANY restaurant in my 41 years of life. Took 40 minutes to get an incorrect order, another 10 minutes to get an undercooked replacement and another 10 minutes to get a manager to my table to tell me how this all is my fault and how the rare burger they cooked me is really the medium well burger I ordered. No Erica, red in the center is not medium well, it is UNCOOKED. Might I suggest a visit to the optometrist? Not even an apology from these people. Now I know why they have such terrible ratings here. Buyer beware! read more

The waitress was pleasant and we were seated right away. My problem was the bathrooms were'nt that clean (tissue from previous people on seats) . My 6 ounce sirloin steak was bland and my potatoes were gummy. The booth seat was broken when the new person behind me sat down I flew forward. read more

What a refreshing change from last dining experience. I can always count on Chili's for good TexMex. Service was awesome, thanks to Alex.

amazing 10/10 would recommend even tho i saw a cockroach and it followed me and my boyfriend but lol we made a friend! can't wait to go back and share a meal with the roach read more

Ordered over the phone app as traveling, arrived and got order on time. Arrived at Hotel to eat and found NO eating utensils in the bag. There was a lot of broccoli (my choice) but NO butter...It was very dry....The ribs were good but NO extra sauce in the bag.....even the burger joints put condiments in the bag........very little attention to detail at this store read more

What happened? Got seated right away, our lucky day! And then it all went bad. Black flakes in the margarita I waited 20 minutes for, waited another 15 for the full priced replacement margarita. Salads were wilted and floating in the dressing. Splattered by a server dropping food off a tray. Tried to pay on Ziosk, was leaving and they stopped us to say "wrong check, ww gave you the wrong machine". Repeated all the problems to the manager. Just our bad luck. Hoping they really cancelled that check! read more

Chilis is no other than the best. We never have a bad experience here. Even my kids love it!

We walked in at 9:45pm. They closed at 11. We were informed that they were out of almost everything we wanted to order.. when the chili came, it was literally cold and we asked for our waitress to nook it. My son's macaroni and cheese and corn were cold, stale and old. My shrimp pasta was Luke warm at best. My husband's bloody Mary was watered down to a point where he didn't drink it. The waitress seemed apologetic but not surprised in the least. The manager discounted our bill about $15.00 but that didn't make up for the lack of bad service we received. I will never ever come back again, especially at night. read more

I used to hate eating at chilies and avoided it at all costs but when my friends wanted to go one night they had made changes to the menu and it was a great dining experience. My last and final visit was when I went back in march with my dad and brothers and I could not believe the way we were treated. I thought we were at dicks because the hostess and the waitress both acted like one. We couldn't get drinks right away due to no clean cups. Our order was taken and it took over and hour to get our food on top of that we ordered appetizers that never even came and when the waitress realized it she brought them out after we had eaten our meal. Smh. read more

This was my first visit to Chili's and I brought along my 17 year old son. We ordered the Queso dip and it was fantastic, just like I make at home. My son ordered the chicken and waffles and I ordered the house ribs. My ribs were awesome wasn't a fan of the house BBQ sauce at first but it blended well with the ribs and I enjoyed my meal. My son was looking forward to Chili's take of chicken and waffles, however he could only eat one because they were so sweet. He enjoyed the one he ate but said it was making him sick because of how sweet it was. I tried a bite and agreed that the sweetness needs to be dialed down a lot. It was delicious but way to sweet. He boxed up his other three and said he would eat them a little at a time. Our server was great had fast service, was in and out within 40 minutes and they were busy. We will be returning but will choose something besides the chicken and waffles until they reevaluate this dish. read more

Good food, but service is slow. Nary a server around if you need extra help. It's like pulling teeth to get our drinks refilled and if you want more than one cup of coffee, forget it. Also, it takes at least 10 min for the process of paying. read more

Nothing short of dirty and has a bad smell in the restaurant, don't bother.

Have had decent burgers, fries, and mixed drinks (i.e. your typical chain restaurant fare) there in the past but upon last visit found a hair in my chicken enchiladas. The manager was really nice and comped our meal but we won't be going back for a while. read more

Worst experience I have ever had at Chili's ever. Took at least 5 minutes for the server to acknowledge us when we arrived and take our drink order. Next, he put in my order wrong, but everyone else's were delivered and almost done by the time mine arrived. The plate was so hot it could not even be touched and I blistered my fingers on it. Next, he forgot the order my mom put in to go at the time she ordered her entree. Then he brought the check and we had to remind him of the to go order. He took the check and added it to it, last we saw of him for several minutes. He came back after the bill had been settled and said the order would be up soon. For at least 15 minutes, we waited in his empty section on the to go order. He walked back and looked at us puzzled, like he didn't know why we were still there. We reminded him once again and he went back to the kitchen and brought it out finally. No apology, nothing. Not even goodbye or have a nice day. Two additional things: we had to get up and get our own napkins. He brought none at all, AND we had to refill our own teas and water because he was nowhere to be found. read more

I and my family love Chili's! They have a very good food; taste very good, cooked as you want and a lot of choices with reasonable prices. My food always come as I ordered! They have nice kids menu with a lot of choices as well. The staff are very friendly. read more

So I overlooked that fact that the restaurant was dirty, they were busy, I get that cleaning could take a backseat to serving customers. The service was horrible. First we ordered drinks, I ordered ice water with lemon and the 2 others in our party ordered sweet tea with lemon. The waitress returned with our drinks, sat down in the booth, and informed us that they were out of lemon. She proceeded to sit there and tell us how she thought she might be "coming down with something" and asked what we wanted to order. After she left to put our order in, she never returned. Another waitress came by and offered refills on our drinks. When our appetizers arrived my son asked for ranch dressing instead of salsa for his chips, we had to remind her numerous times until we finally gave up and asked for the ranch to go. When we finished our entrees we sat & sat until finally she came and offered to get our desserts --- we all ordered 3 courses for $10 (appetizer, entree, and dessert). We were there for over an hour due to poor service. read more