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Chief's Auto Service

5.0 (2 reviews)
Open • 8:00 am - 7:00 pm

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Response quality

Excellent

Services - Chief's Auto Service

Check engine light

Engine oil light diagnosis

Auto general diagnosis

18 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

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Recommended Reviews - Chief's Auto Service

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1 year ago

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Erick C.

Hello Ann, Thank you for the kind review!

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2 years ago

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Erick C.

Hi Talia, thank you on your review. Don't hesitate to get in touch!

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Christian Brothers Automotive Peoria Thunderbird - Christian Brothers Automotive now offers Mobile Service with the use of our Lift Trailer!

Christian Brothers Automotive Peoria Thunderbird

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Absolutly love this place! Literally the only people I let work on my truck (yes my truck is my…read morebaby!). I am so grateful for everyone there, especially Nick! He always treats my "baby" like the princess she is and keeps me fully informed on all services as well as what maintenance and or repairs need to be done and when. Highly recommend Christian Brothers in general but THIS store especially!!!

Update: Their Front Desk Guy Hooked me on a $200 dollar UPsell on my Vintage PU Truck that I had…read morebrought in for 1(one) minor issue involving the PRNDL linkage. Without indicating there was ANY cost involved whatsoever, Front Desk Guy sweetly asked "would you like us to give it a once-over?" Which, since I was at that time a regular customer, I THOUGHT that meant just give it a safety-check out of courtesy to a repeat, publicly complimentary, senior-citizen client that they maybe cared for! How wrong I was. After having it several days, they tell me that they can't fix the original problem because they "Couldn't find the part - and wouldn't install an after-market part off of Ebay" (My car is a 1999 w/ low mileage) Then the real Clinker after 3 days: They call and say, "We couldn't fix your problem, but come and get your truck and pay Christian Bro's nearly $200 bucks for a "diagnostic" that I WAS NOT INFORMED UP FRONT would cost anything at all! But also, this 'Diagnostic' informs me that my truck needs OVER $4300 DOLLARS in servicings and repairs - Including NEW BRAKES that, apparently the "Diagnostic expert" wasn't aware had been replaced by them on that very truck a few months earlier! I felt totally taken advantage of and complained to the manager, John, who gave me some "yada yada" and stated that that particular employee working the front desk was fired - However, and this is the whole point of the story - This manager of this multi-million dollar, allegedly 'Christian', gold-mine on the corner of Thunderbird & 75th Ave would NOT refund all, or any part, of this deceitful charge with a humble apology for their unscrupulous employee (note: Failure to disclose a COST right up front is a LIE ) Not only that, but Upsell #1 opened the door for MEGA-UPSELL #2 of $4,319 dollars! I STILL look back at this lengthy report with shock and awe. According to this diagnostic that I didn't ask for, there's no reason, whatsoever, my truck is still able to roll down the street. According to them, practically EVERYTHING on my vehicle is on it's last couple of miles.; Lastly, and final insult to my patronage, my age, my intelligence, nor would Christian Brothers even offer a discount or a half-off on the next visit to them. You know, a way of saying, "We still want your business". I think they saw a senior-woman and saw a dumb sucker ready to be plucked out of the stream of suckers. In that lone experience, I learned Christian Brothers is all about "Show me the $ MONEY $" They are only after the money, and customer retention is completely moot. They could care LESS if you are a returning customer. I am no longer using Christian Brothers for any auto repair needs. If anyone knows of an HONEST, caring, competent auto mechanic around Peoria/Glendale please be so kind as to DM me. I'm shopping for one. **I tried to scan & copy the actual Invoice from this incident, but for some technological mystery beyond me - I couldn't get this file search in Yelp to access where I am sure I put the two files.**

Greulich's Automotive Repair - Greulich's Automotive Repair

Greulich's Automotive Repair

(78 reviews)

It took me six years living in AZ but I have finally found my go to automotive repair shop. I grew…read moreup in a very small rural town and we had an excellent local family owned shop. They were very honest and reliable. There are a lot options and finding one in the area was a bit overwhelming. I have tried several with mixed results. More bad then good. None that I was able to say. Yep, this is what my expectations are. When our 2015 Dodge Journey check engine light came on I needed a mechanic. The sooner the better. I never expected the negative situation to turn into very positive one. From the first call the customer service was flawless. Very friendly and welcoming. I was able to get it in the same day. When I explained I did not have a ride home I was offered a ride although I'm sure that may not be the norm. Little did I know. It was a perfect opportunity to meet another member of the team and learn a bit about the shop. When I dropped off the vehicle we spoke about doing a close inspection as our warranty is expiring soon. They not only fixed the electrical problem causing the check engine light but found other repairs covered under our warranty that needed to be done. Communication was spot on. Keeping me updated on progress and an idea on pricing the whole way. Then a call when completed. Although the warranty covered the repairs. I looked over the invoice carefully and the pricing was still fantastic. I was able to get several repairs that would have cost over $3000 done for my $100 deductible. I have since taken in our other vehicle. It has almost 250,000 miles on it. Needless to say it is not under warranty. The customer service level and pricing was again flawless. I had several repairs at a price well below what I expected. It will now pass emissions and ready for several thousand more miles. I am sure they could have nickel and dimed me with repairs worth more then the car. After 20 years in the customer service industry I appreciate excellent service. I know many others also look closely at reviews and rely heavily on them like I do. Greulich's Automotive Repair earned every bit of this 5 star review and more. Thank you for earning my business. You certainly have a long term customer as a result of putting them first. See you guys next time.

This place will try to take advantage or your daughter. Beware. The said my daughters brakes had…read more4mm left on them. I got home from work and looked at them. They have zero left on them. They tried to tell her the noise she was hearing (brake squealing) was because of bad tie rods and sway bar/links. What the actual hell. This place or the worst. Don't go here. Don't go here.

Christian Brothers Automotive Surprise

Christian Brothers Automotive Surprise

(59 reviews)

Their original estimate was a lil higher but ended up beating a quoted price we got elsewhere for…read morereplacement of an exhaust pipe by using an alternate to OEM part, which we were ok with being it's an older vehicle. We've had it for awhile now and have had no issues. The shop & guys were clean and professional. Appreciated they got us in quickly (within 1 day) despite being so busy.

I brought my car to this shop multiple times for an engine shaking issue and smoke coming from the…read moreexhaust. They replaced some hoses and told me the problem was fixed, but the car continued smoking afterward. I brought it back again, and they kept my vehicle for several days and drove it multiple times, only to tell me they "couldn't find anything wrong." Meanwhile, the original issue was still happening. At that point, I completely lost trust in this shop. Not only were they extremely expensive, but despite spending over $4,000 there, my vehicle issues only continued getting worse. The first time the vehicle stopped starting, I ended up replacing the starter myself. It started again afterward, but only lasted about a week before it stopped starting once more. That's when I finally decided to take it to the Jeep dealership for another inspection. I was then informed that the engine is now seized and I'm being quoted around $11,000 for a new engine. I'm extremely disappointed with the repeated misdiagnosis and lack of urgency regarding serious symptoms like engine shaking and exhaust smoke. Based on my experience, I would not recommend this shop to anyone.

Gemba Automotive

Gemba Automotive

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I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

We are traveling through AZ and our car started making weird noises coming from the wheel well. A…read moremechanic at Gemba Automotive immediately looked at our car and diagnosed what was wrong. Thankfully it's parts that are worn out but don't necessarily need fixed ASAP. The mechanic was very thorough since he knew we wouldn't be fixing it immediately and still have 1000 miles of travel to go! I am so thankful for their help and expertise!!

Chief's Auto Service - autorepair - Updated May 2026

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