Overall, Christian Brothers Auto is great. I appreciate their customer service and how thorough…read moretheir service advisors are; their customer service is unmatched. The inspections they perform are also unmatched. Providing their findings and recommendations using pictures and organized categories based on priority is very helpful when it comes to making decisions. I rarely go out of my way to make reviews and had to provide feedback on my experience because this company/location takes care of their customers.

I Yelped for quotes on alternator repair; CBA was one of the providers Yelp suggested. I don't…read morerecommend them. Period. Summary: Cost -- 30% - 50% higher higher than other providers. Communication -- slow to respond, several instances of completely ignoring my contacts / questions. They didn't offer critical info / details when it should have been provided. Time Issues -- took my car in midmorning Thursday and didn't get it back until midday the following Monday. A five hour wait just to hear confirmation the problem was the alternator, which could have been provided in less than half hour. Details: COST: $1616 total for alternator replacement. $447 for remanufactured alternator. $94 for 2 gallons of antifreeze. A new alternator can be had for less (half the) money. They didn't offer / discuss any options on this choice of parts. Not typical in my experience. There's a spectrum of quality and cost on any auto part, so usually parts choice usually involves a discussion. Nope, the topic of choices didn't come up. They'll likely say the couldn't offer their "3 year warranty" on a cheaper part. Blah blah blah. Ask me if there's choices on what it costs me, don't assume. And $94 for 2 gallons of coolant?!? It's currently $10 / gal. from Walmart. So, a 400% markup? This gets to me because it's so obvious a gouging. It makes me wonder -- Where else I'm being gouged that's not something I can readily see??? Anyway, let's review CBA website where it's gushing about having my "best interests in mind", shall we? A 400% mark-up is needlessly not in my best interests. Anyway, from other shops I got repair estimates (parts + labor) ranging from mid-$700's to $1100. Brakes Plus quoted me (in person -- after the fact) "out the door" of $868. So, yeah, I got gouged going with CBA. COMMUNICATION: Besides the Yelp project no responses, my texting with them (at their promoting me to text any questions) was unsatisfactory. Unprompt responses, no responses to at least half my my texts. Ignoring a question altogether? Sheesh. TIME ISSUES: They were all over me checking in my car ASAP, which ended up being 10:30. 'They'd do the diagnostic and get back with me.' Well, my timeline experience with repair like this: Tech plugs in the code reader, gets the codes, looks up them. 10 minutes for that. Lookup parts + labor costs. 10 more minutes? Gives me a call. If it's reasonable, I approve it and they start the work. Tech calls me if there's something else to discuss / suggest. We talk it over, but meanwhile the repair doesn't get put off. But with CBS an hour after the check-in (they were in a helpful hurry to do), I texted them. "Are you sending the diagnosis?" 30 minutes later: "Yes'. Well, FIVE hours after check-in, they finally text " your report is ready." 'Yes, it's the alternator, plus here's the diagnostic list (inferred: of everything else we want to sell you).' Service manager calls me, we review the report that LISTED NO COSTS AT ALL (yes , I'm yelling -- this is not "transparency" [a word they toss about a lot], this is manipulation). My wife and I understood him to say the cost would be $1018 or something close to that. I say something like, "Okay, do the repair. Send me a breakdown of all the other stuff. It's so close to closing time you won't get the alternator done tonight, so I have time to look over the list and see what else I might approve, right?" He agrees, "Yes, take your time." Subsequently I looked at the separate report with actual estimates. Shocking. The "$1018" was actually $1564. I made the mistake of hesitating to approve the repair, result of which bumped me behind another car. Final result -- they had my car from 10:30 on Thursday until midday on Monday -- for a 4-6 hour job. There's more I could gripe about, but I'll shut up now. Bottom line, I understand making a profit, but this profit was out of line. I will say that everyone was very pleasant to interact with. But someone can be nice to your face and still be less than competent in helping you. Someone can act friendly even while over charging you. Fun Fact: they sent me Tell Us How We Did link before they had even done the repair. I went to use the link a day or two after I had my car back. But the link had expired. I'd rather have given them a chance to address things in private but I got timed out -- in error, I'd say.

Excellent service! Avery was able to PROPERLY diagnose the problem with my power steering after an…read moreactual brick and mortar shop was going to make me pay thousands to replace my pinion and rack assembly. Literally saved me thousands. Turns out all it was doing was leaking onto the rack. Nice guy with best in town prices. Glad I found him!

spent several hundred dollars on repairs to fix check engine light for emissions and registration…read more almost a year later still have the same problem and cannot renew registration. will not return phone calls or emails and all i have asked for are receipts to get a state exemption. Avery - whenever you get around to responding to a paying customer is when i will fix this review for you. I worked with you and supported you when you decided to start your own business, even paid you under the table when you quoted me less to come out on your own free time and take that business from your current shop, and you have not given me the courtesy of simply replying to an email or returning a phone call. Brandon - 2004 volvo s80 t6/2011 dodge durango

After the same well-known chain auto repair company in Surprise failed repeatedly to properly…read morerepair my 2000 Chevy Cavalier, I had it towed to Litchfield Auto Repair. My sister has been their customer for several years and has always spoken highly of them, so I decided to give them a try. Jenny Bastanchury was my service advisor and provided excellent service at every step. The car arrived shifting hard and shuddering at low speeds. Litchfield Auto Repair's mechanics quickly discovered what the large chain shop missed. A damaged transmission bracket was causing excess vibration and had been destroying my motor and transmission mounts. There were also other issues that needed attention, and the team walked me through each one clearly. Litchfield Auto Repair diagnosed excessive engine movement and rebuilt the entire engine and transmission mount set-up using modified brackets because original parts for a 2000 Cavalier are no longer available. They replaced the left front CV axle, installed a new air conditioning compressor, performed a complete R134a evacuate and recharge service, and coordinated a full transmission rebuild. Per my request, Jenny tried to source new old stock parts for the job, but in some cases, they were not available. After all the work was completed, the Cavalier drove smoother and stronger than it has in years. Their pricing was fair, their communication was clear, and the quality of their work was outstanding. Jenny and her mechanics really listened to my input and provided superior service compared with what I had experienced at other shops over the last 12 years. Although Litchfield Auto Repair is a little out of my way, I will drive the extra miles to get auto repairs I can fully trust. Please give them a try. You will not be disappointed.

When I went for a simple routine oil change, I so enjoyed coming to Litchfield Automotive Repair…read more As they completed the inspection of my vehicle, they noticed that my serpentine belt was starting to crack and gave me the option of either changing it now or coming back in at a later time. As I waited in their lobby, the oil and the belt were replaced in just over two hours. The money I paid was well worth it, as I felt satisfied and secure in my vehicle after it left the shop. While waiting in the reception area, I overheard the owners speaking with another customer. They offered to assist the other customer when they didn't have to. They were willing to go above and beyond on their own time to help the community. When you come here, you're not just a customer or a number; you become Family, and I like to see that.

Really happy with Casey and the work from A Plus Automotive. I had an issue with my Honda and…read moreneeded the valve cover gasket replaced. I got a few quotes from bigger shops first, and the price difference was honestly pretty significant. Casey was much cheaper, which was a big reason I decided to go with him. Easy to talk to, he showed up on time, was really nice and helpful, and explained everything to me without trying to push extra work. The job was done well and the whole process was easy since he came to me instead of me having to drop the car off at a shop. It's honestly hard to find a good mobile mechanic who is reliable, does good work, and doesn't charge the prices you get at the big repair shops. I'm glad I found A Plus Automotive and I'll definitely use him again when I need work done.

Casey is the best! I've been having him work on my cars for years. Recently I had a well-known…read moremechanic in the area quote me about $4000 to fix a noise that was happening on my wife's car. The only reason I took it to them is because it was under warranty and I had to go to specific mechanics in order for the warranty to cover it. Turns out the warranty did not cover it anyhow and I would have to pay for it. I took it to Casey and $150 later it was fixed.

I've got a 2001 F350 that's of course up there in years but it only has 125k miles which makes it…read morepractically brand new. Well, I was right in the middle of a job needing it for a long haul when it began acting up really bad. It would chug at stop lights and it was behaving like it wasn't getting fuel... and it finally even died on me. Well, thank god I was able to get it to a local mechanic and when calling all my friends on who they would use, many of them cited the same place and it was Scott Repmans off Bell. Especially because I've got a diesel and I know they require a special touch. Well, not only was I expecting the bill to be much higher but I honestly wasn't expecting to get it back until Thursday or even Friday. Turns out it was a sensor for the accelerator and they had it ready for pickup on Monday by 3pm! It drives BETTER than even before the problems began and I now know where to take it for my tune-up and maintenance like oil changes. Super thrilled with this place and will recommend them along with my buddies now.

We live in Laveen (quite a distance from Scott Repman's shop), but some friends told us to take our…read morefamily transit van to Repman's, and we're so glad we took them up on their recommendation! Jacob (Jake) was so kind, accommodating, and professional. I could tell that he, the techs, and the shop foreman really cared about us and getting our van in tip-top shape. They made us very happy, and for a decent price, too. I'll be taking all three of our vehicles to Repman's from now on, and I'll be telling anyone willing to listen to me in Laveen that the drive is well worth it! I for one don't mind driving to the right folks to get quality and dependable work done; it beats being ripped off and/or getting less than the best from more local shops.

Service requested: car wouldn't start probably car starter issue …read more Quality: Tim came out to look at my car at the time he said he would , took the starter to get it checked to two places and when he found out that that was the issue he continued to inspect any other causes and to top it all this was all on 4th of July. He was able to conclude the issue that required a new key fob or reprogram it said that he would send us a contact of a person that would be affordable and helpful. At the end when I said HEY CAN I AT LEAST GIVE YOU SOMETHING FOR COMING OUT , HE SAID " NO , IF I DON'T FIX IT, I DON'T CHARGE ANYTHING " I put this in bold because this stood out to me as a nice gesture. I would recommend him to anyone in need of Car repairs

Outstanding & Unbelievably honest... The kind of mechanic everyone needs. All work performed was…read moreexcellent. A+++, I will be a repeat customer and will share with everyone looking for a mechanic.

Lexi Perez is amazing. Truly stellar customer service and went out of her way to review my past…read moreservices to get me the best deal on a new battery. She walked me through the process and kept me updated during my service visit. I highly recommend you visiting Lexi today !!! She'll be a valued advocate for you too.

Best car buying experience of our lives - easy, no pressure, friendly, pleasant, fast, and we…read moredidn't leave regretting anything. We came from 3.5 hours away in Lake Havasu looking to test drive a 4Runner. We left after purchasing a Tacoma and a 4Runner from Ali because he made the experience actually enjoyable. It was nice that we had only one person to help us the whole way through - no finance department or waiting around for hours. Our friends and families are now Avondale Toyota customers - definitely worth the trip for people in smaller towns.

Daniel is a great find! Service is terrific and at a very reasonable cost. He goes the extra mile…read moreto be sure everything is fixed to perfection. Only wish I had known about him sooner, car care would have been better quality and saved me some money! Will definitely take both cars there for any car care needs!

Daniel's is a friendly Mom & Pop auto shop that does a bit of everything. It's not uncommon to find…read morea few Good Ole Boys sitting in the waiting area talking shop. I've taken our Honda Civic and Jeep Wrangler there and received good work at a fair price. But as the proprietor started making fewer appearances over the last year the vibe and responsiveness seemed to change. Service periods became longer, and the work became shoddier. On my last visit I had the spark plug cables replaced on my Jeep. When I picked it up it immediately began to misfire, but since it was closing time on a Friday just before a holiday weekend, I had no choice but to drive it home. After less than a mile it began missing became so severe that feared I wasn't going to make it. When I was able to get another appointment a week later, I was told I needed to replace the spark plugs even though I had no indication of that before the cable replacement. When asking how the tech had missed the significant misfires during his test drive after installing the cables, I got more than a bit of attitude from the staff. Attempting to ascertain why a vehicle displayed more problems after a repairs than before was a reasonable question from a loyal customer, but their unwillingness to provide an answer ultimately led me to seek another auto shop. This was disappointing. Daniel's is conveniently located and my experiences there in previous years had been good. I still have neighbors who swear by this auto shop and my recent negative experience should not deter you from giving them a try. But, if at all possible, I suggest that you deal with Daniel directly. Good luck.