This is just a shout out regarding Kristen Grawehr and her team in Paramus…read more This retired superintendent of schools has recently come out of retirement to head schools as an interim principal. Now, I am in the process of updating my dated clothing and accessories. Last suit and pair of shoes I have purchased was over ten years ago. And, I dreaded shopping then and at present. At any rate, the entire sales team under Kristen's leadership are all highly attentive and knowledgeable and made my visit to their store extremely painless. Martin Weinstein

This location is one of the "ShoeBank" stores that Allen Edmonds uses to sell factory seconds…read more There was only 1 employee on duty. He measured Jeff's foot and explained that depending on the last used to make the shoe he could fit a range of sizes. Jeff was allowed to pull shoes down and try them on. From his experiences at other Allen Edmonds locations, they locate shoes for you and you don't really get to take your time. Fortunately, he found a pair of shoes he loved, and left with a list of sizes and lasts for future purchases.

Vanessa at the Westchester Burberry completely ruined my experience…read more I was three days past a holiday return, customer service approved it, spoke to her directly, and she still refused. Unprofessional, rigid, and dismissive. Thankfully, the Long Island Burberry manager fixed it, but I will never return to the Westchester location.

Pleasant and knowledgeable staff! Made experience easy and fast! Would definitely shop here again!read more

Lucille & her selection are fabulous!! Welcome to Ridgewood high end designer styles at discount…read moreprices!!! I've been back 5 times!!

Awful customer service. The owner was so rude and super racist. I never felt so uncomfortable and…read moredisrespected in my life. Never going back! Don't waste your time and money. M.M. Update September 2021: I am a different person and your comment is invalidating my experience at this store. I am simply giving the review I think you deserve and as the owner I believe it is your duty to take this review and improve your customer service.

I have a Love/Hate relationship with BR. Back in the day, I could always find something to buy for…read moremyself But as new trends come in and those washed out colors are the "in" thing, I find myself shopping a lot less at this store. But every once in a while, I'll pop in and find something that I like. This location is better than most. Great lighting, lots of room, wide selection of the new releases and the sale racks are always full. The thing that stands out the most is a guy named Elvin. Always friendly, helpful and likes discussing clothes. Seasonal colors, bi-lateral symmetry, etc. Last time I was in, he helped locate a certain pair of desert boots {a Clarks/Banana collab}Stop in next time you are at The Promenade.

I visited this location a few weeks ago to make an exchange. The employee that assisted me was so…read morehelpful, she even placed a new order for me because the new size I wanted wasn't in-store. All employees were wearing masks and social distancing was being reinforced. I haven't shopped in stores much since the start of COVID but would feel comfortable shopping here in the future!

I travel all the way from Long Island to go to this location. I was so upset when they closed the…read morelocation by me. This location is humongous. I literally spend hours in there. Before I walk in my husband always gives me the talk saying don't go in buying the entire store, which I do because they have so much to choose from. I guess it's also kind of bad that the workers know me when they see me - ahaha I guess that means I'm too much of a regular customer. Some of my favorite brands to purchase are : carters, dream on me, oogi boogie, Frida, Evolur, and fisherprice. I'm so upset that they will be closing this location in the next few weeks. Everything in the store is discounted, but I felt like I was getting a great deal even before. If you're pregnant or know someone who is, they should check this place out before they close because the strollers and cribs are on sale.

I much prefer online shopping but had to come here to check out items in person, pickup the…read moreregistry bag, and pickup an item that was no longer available online. The staff I encountered on my visits were helpful and sometimes proactive. It is a baby superstore so there is a lot to check out like strollers. I don't recommend coming here to check out the gliders - they don't have that many in stock and they are very worn out as well as occupied by shoppers. If you are setting up your registry, download the app. Parking - there is pregnant mother and newborn family parking.

Everything: the amazing staff: Yvette H., Tiffany and on my previous shopping trip were Yasmin N…read more and Alejandra They were all so very delightful, knowledgeable and patient. You are so fortunate to have each of them in your employ.

Went to the store to purchase a back to work wardrobe: shoes, slacks, blouses, dresses, jackets,…read morepurse, etc.. As usual, they had zero carts. I asked to speak to a manager and it took over 10 minutes to get to speak to him...cashier called him 18x before he answered her call. He said that he had only 3 carts for the whole store...really? When I explained, I was looking to buy a substantial number of products, his response was to run each item to the cashier for her to hold. So basically, he expected me to run back and forth my whole shopping experience. This is not customer service...this is customer piss off. Needless I will not shop in the store ever again!

PROS: Clean and organized, variety was plentiful, prices were as expected…read more CONS: Nobody greeted us nor did they ask us if we needed any help OVERALL: Amazing store; but they need to better their hospitality

Best quality for leggings and everything else the sell! Great colors, great design, great store or…read moreonline. Worth the money!

I LOVE this place. The associates are always helpful! They will call to remind you about the haute…read morecash and will put your number on a list. They will also call you when your online order has arrived. I have been shopping here for years and I do not intend on going anywhere else. I'll be back!

Have been shopping here at this location for about a year. I love it, everyone is usually friendly…read moreand welcoming. But on my last visit recently I was not welcomed or given any kind of friendly greeting. The person who was workings name was Lu. She had a bad attitude but as I was leaving she was laughing and joking with the UPS person who frequently gives them their packages.