I had been here a few times in the past during Black Friday or holidays shopping, that might be the…read morereason why the store was always messy and wiped out clean on everything, because it is near the border of Mexico, they got a lot of foot traffic from tourists, you know. I would suggest just go on a regular weekend, the space is huge probably triple the size of a regular Ross location. They do have plenty of stuffs maybe just to accommodate for the amount of people who visit the store, they do have more jewelry and designer watches also double the amount of others, I got to see some Coach, La Coste, and CK standing besides Kate Spade for the first time, and they're in a very good price, if your lady wanted a gift, you might consider come here. Also a lot variant of Michael Kors slides, more than any places, and well a lot of brands that I never seen before. A huge section of clothings, double level racks, took me quite some time to go over all of them, got my GOAT shirt and a new phone case for cheap.

Store wise you find what you need most of the time but WOW the associate 2248102 was horrible!!…read moreFirst he was laughing with the manager across at the other register not calling anyone forward. Then proceeded to try to make me donate, I always donate but mind you I was already annoyed. After he tells me it's on my conscious?? And making jokes about KIDS DYING. What the heck Ross.

I drive all the way to the border for this store! They have a great selection and adorable…read moreaccessories. Lucky for me I have always had the pleasure of coming in and the same sweet lady is working. Prices are reasonable and they always have a selection of sale items. If you are looking for unique outfit or just something for a night out this place has a variety of options and you won't run into someone wearing your dress. Love this store and can't wait to go back!

very unprofessional, manager is very rude. try returning a shirt that was stained. i had bought…read morethis shirt and had not realized it was stained prior to me purchasing it. manager, esmeralda denied me customer service immediately. i was heartbroken at the fact that a store can look so well managed and have awful attention to its customers.

Completely forgot about Ear piercing services offered at Claire's and still utilizing the gun!…read moreWalked it during an extremely busy weekend... but was able to have friendly service that answered all my questions. Have been contemplating getting my 2nd ear lobes pierced for a while and with the mix of reviews lately with "piercing shops" around San Diego has made me feel uneasy... however all my uneasiness vanished when I felt how dedicated and comfortable the employee made me feel. (I forgot her name but she had double piercings in each ear and worked 2.20.22, her name was not on the receipt) I watched her sanitizer everything and then proceeded to complete the questionnaire and release. Picked out my earring choice (anything from stainless steal to 14k gold) and chose rapid (so I can change it in 3 weeks vs 6 weeks) - it is a bit more but not much considering its 3 weeks less! I did witness everyone else helping customers, as the streets was busy and then everyone watching while they patiently waited their turn to get their ears pierced. She took her time and asked me to make sure I would like the placement, and you could tell she wanted it perfectly even... she even apologized for how long and that she just wanted to make sure it's even. I was content and wanted to make sure it was even too! Would highly recommend, it is safe, easy and great customer service! Not to mention the aftercare she went over it with us, and had me do the process in front of her. Provided instructions that even include a section about masks with a "check-off calendar" - which is perfect for me and I hung it up in the bathroom as a reminder to clean it everyday. Don't forget the 20% off anything else in the store the day of your piercing only!

Was shopping on March 18th at 5:35pm My wife and daughter…read morewas inside shopping and I went to the front to go inside and there was a young lady working the front door and said the 2 more people can come in. The people in front of me had 4 , so I asked her if I can go and she refused. Even though the group of 4 said they will wait. If the people of 4 wanted to wait till there was 4 spots available, why would you refuse the 1 person when you had 2 spots available and my family was inside already. Hmmmmm Bad bad bad bad service I hope the management reads this.

The store should open at the time it shows online. There are several people standing outside…read morewaiting for an employee to open. Every store nearby opened right at 10am.

This H&M is beautiful. Such a bigger store than Plaza Bonita and better prices on some things too…read more Found quite a variety of clothes for the little ones today. A little pricey on some items tho for example a minion onesie for $35!? Ummm i think NOT. But they have TONS of clothes for the whole family. Me & Baes found a pair of shorts each that weren't on sale but who cares cuz they were cute! Customer service is very nice. I admired a employee that stopped what he was doing just to help me find a size when it was right in front of my face and instead of just handing me the pair of shorts and returning to whatever he was doing he made sure i liked it and made sure i left happy. The wait line wasn't too exgerating pretty well wait and the cashier was also great in his customer service. The only thing that did bum me out was while i was walking back to the car i was playing around with Baes and swung my bag at him lol and realized my stupid bag handle ripped...why you ask!? Because for about 7 pieces of clothes they packed it all in 1 bag. Yes 1 freaking bag instead of giving me two. Wow i had clothes overflowing off the top of my bag. Made us laugh a bit and then both thought "damm this store shiesty on its bags".

This store is so disorganized. Sizes not where they should be and employees are nowhere to be found…read morewhen you have a question. I just don't get the attraction.

Since this place located in the big outlet near the border, how about double the location, you got…read moreone by the exit called Ross Las America, here down the road only half a mile away called Ross of San Ysidro, although smaller, but it got a lot of top brand thanks to the outlet neighboring, they must have poured all of the left over stocks to this store; I saw the display of Gucci and Armani sunglasses right next to Ray Ban, not a few, but full glass case of them, as I went to the perfume section, they got more surprises with Versace, Burberry, D&G, not a little, but a lot of them as well. Their shoes section also have more brands, some brought back my nostalgia for Pony, and well so many Adidas here, hmm. They even got UGG and DKNY. Finally their shirts, the further more I travel South, I saw less Champion, but more Nike, Tommy Bahama, and True Religion, it's a total shift of fashion, I guess tourists love them more than Champion, I don't recall anything about Karl Lagerfeld Paris brand, but it's populated the place as well. I am still in search of my Champion special design slides, but I ended up getting a Michael Kors watch as a present for someone I love.