By far one of our absolute favorite factory stores. And they had an additional 40% all wall shoes…read moreand certain racks. We saved so much stopping in today. The exterior sign was removed so from afar one could think they were closed. Our cashier was super efficient and friendly. The line was long but it moved fairly quickly. Plenty of parking right in front.

I had a disappointing experience at the Nike Outlet. There was a promotion advertising the Nike…read moreAlpha shoes for $189, but I noticed that around 10 shoe boxes on the shelf were individually marked with a price of $129. I picked up my size (8), which didn't have a price sticker, along with another box clearly marked $129, and asked an employee to clarify the pricing. She scanned the shoes, and they came up as $189. She then asked the manager if they could honor the $129 price since multiple boxes were clearly labeled that way. The manager refused, saying that because my size 8 box didn't have a $129 sticker, it had to be sold at the promotional price of $189. Instead of honoring the marked price or taking responsibility for the mistake, the manager instructed the employee to remove all of the $129-labeled boxes from the shelf. I've worked in retail before, and I've also been a customer at many other stores. When an item is mistakenly marked or advertised at the wrong price, good customer service is to honor the displayed price for the customer and then correct the mistake afterward. Pricing errors happen, but how management handles them is what matters. To make matters worse, during my visits, there was multiple times I watched people walk out of the store carrying what appeared to be multiple pairs of shoes without anyone stopping them, yet management refused to honor their own pricing mistake for an honest customer. That contrast made the situation even more frustrating. Instead of taking responsibility, management chose to remove the incorrectly marked boxes after I pointed out the mistake. That's poor customer service and reflects poorly on Nike's management. This experience left me disappointed and feeling like customer satisfaction wasn't a priority.

"The other outlet mall" in San Ysidro. Outlets at the border is essentially connected to the Las…read moreAmericas Premium Outlets. If fact, most people probably dont realized that this is a separate outlet mall. The shopping center consists of H&M, several unnamed stores, and a few smaller mall food court options. Still, it's worth the extra time to walk through the place. Tip - The O'Neil store smells like Marijuana. Underground tunnel anyone?

This Saturday, I checked out the Outlets before crossing the border into Tijuana. The shopping…read morecenter has a great variety of stores to shop in. There are also places where you can eat, like Panda Express or Carl Jr., or grab a beverage, like the Coffee Bean and Tea Leaf. It's a well maintained outdoor complex. I'd come here again.

One of the best place in Tijuana can't wait to be there again…read more The customer service the people in general were amazing

Hace poco unos días me toco trabajar en ese lugar.. La verdad es el peor lugar donde e trabajado…read more no via papel en el baño/ no tenían agua para tomar tenias que comprarla ahí trabaje 7 horas y en esas horas no me dieron breack solo 20 min de comida el add decía que me pagarían 16 la hora pero solo me pagaron 90 dolares cash la verdad gente si necesitan trabajo no vayan a ese lugar no vale la pena trabajar para ese lugar

Best store I've been in. It's so cheap. There are a bunch of household items and clothes that are a…read morereally great style. I've only been here once and really enjoyed it. They don't charge you taxes if you use cash, but if you have a card they charge you taxes. They also have an atm if you don't want to get charged taxes. There are cheap snacks, and can't use your card if you only have things under 15 dollars. They have almost everything you are looking for, for your home.

This location has terrible customer service from the Cashier and the Manager. To begin with, the…read moresocks were advertised, at 50% percent off. When I paid, they charge me the full price for the socks and not fifty percent off as advertised. I uploaded the picture in case you wanna see the price they charged and the advertising price. After that, I grabbed some items from the 70% percent off, samples rack, and the cashier say that they were not seventy percent off and that people always misplaced things. I advise the manager to have somebody check that rack since there were many items that did not belong to the rack. The manager and the teller told me that it was my responsibility to check that you should say samples on the label and that it was not the responsibility to be checking to see if they are correct. How would they expect me to know that? They kept insisting that it was my responsibility to find out that those items were not seventy percent off. I asked for a discount sonce they were false advertising since they do not care in checking and the manager did not wanna give me any discount at all. The Manager did not agree to be responsible for the mislabeled on the items. She said that it is the customer responsibility, and the customer service is not always right, as the Manager told me. I am very disappointed.

I was walking around the outlet and decided to visit north face clothing. I was very impressed with…read moreRuben for the service he provided. I was shopping around and helped me find a men's medium size jacket and first told me they were all sold out. Definitely not what I wanted to hear. But right before I walked out he told me to follow him and found one misplaced in a different location and made my night. So i decided to buy a lot from this store thanks to the great customer service from Ruben. Flor was at the register and was able to help me pay for all my cloth and walked out spending alot of money from just looking keep up the great work. Awesome team and will definitely be back.

5 stars for Raquel!!!!!! Since the second we walked in, she was back and forth the stock room and…read moresaw her still multi-tasking helping everyone else around her. S/o to her amazing customer service, patience, and diligence. They ended up not having my son's size but she offered twice to order for us online! She's awesome and fr the nicest worker in here!

I came here to return a couple of pairs of shoes that didn't fit and ended up ordering a third…read moreonline that were perfect. The staff member who helped with the returns made the process so quick and easy! There was a great selection of shoes and a whole wall of clearance shoes. A great outlet store with solid deals!

Very professional and friendly..and they help me the associate what I needed. I'm happy to own a…read moreKate spade products..

I went in looking to purchase. No one said hello/hi or asked if I needed help. About 4 employees,…read moreno, store wasn't busy, a couple of them just stared at me. Walked around a little bit then left. Guess customer service went home sick today!

I used to dislike this Under Armour because it was small, disorganized, and almost all the deals…read morewould be sold out by the time I got here. This UA is located at the Las Americas Premium Outlets, which also means that it was super crowded. This UA has since moved to a newer, cleaner, and bigger location about 100 yards north from the original location. There's now a lot of BOGO Deals or percentage discounts to their already low prices. This UA is a lot more spacious and more organized than the original location. The selection and in-stocks is a big plus as well. This location now ranks as one of my favorites and is the main reason I'll make a trip to this outlet. 2017 Yelp Review #108

This store needs to get new workers because the tall guy with curly brown hair and glasses is so…read morerude I was going to buy 2 pairs of shoes that had a sign 29$ under them. As I was at checkout, he went and checked and said that it was for a different pair of shoes. Yet, the sign is right next to the same 2 pairs I grabbed he rudely tells me to go check for myself when I grabbed the shoes. He is just being very rude and disrespectful this is the exact reason why I don't go to Under Armour I tried to call the store and he picked up the phone as soon as I told him what happened he hung up on me I will never and I mean never go back to this store again.