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    Factory Outlet 99

    4.0 (2 reviews)

    Factory Outlet 99 Photos

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    4 years ago

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    The North Face Las Americas Premium Outlets - Receipt where the fifty percent of socks with charge at full price.

    The North Face Las Americas Premium Outlets

    (28 reviews)

    $$

    This location has terrible customer service from the Cashier and the Manager. To begin with, the…read moresocks were advertised, at 50% percent off. When I paid, they charge me the full price for the socks and not fifty percent off as advertised. I uploaded the picture in case you wanna see the price they charged and the advertising price. After that, I grabbed some items from the 70% percent off, samples rack, and the cashier say that they were not seventy percent off and that people always misplaced things. I advise the manager to have somebody check that rack since there were many items that did not belong to the rack. The manager and the teller told me that it was my responsibility to check that you should say samples on the label and that it was not the responsibility to be checking to see if they are correct. How would they expect me to know that? They kept insisting that it was my responsibility to find out that those items were not seventy percent off. I asked for a discount sonce they were false advertising since they do not care in checking and the manager did not wanna give me any discount at all. The Manager did not agree to be responsible for the mislabeled on the items. She said that it is the customer responsibility, and the customer service is not always right, as the Manager told me. I am very disappointed.

    I was walking around the outlet and decided to visit north face clothing. I was very impressed with…read moreRuben for the service he provided. I was shopping around and helped me find a men's medium size jacket and first told me they were all sold out. Definitely not what I wanted to hear. But right before I walked out he told me to follow him and found one misplaced in a different location and made my night. So i decided to buy a lot from this store thanks to the great customer service from Ruben. Flor was at the register and was able to help me pay for all my cloth and walked out spending alot of money from just looking keep up the great work. Awesome team and will definitely be back.

    New Balance Factory Store

    New Balance Factory Store

    (31 reviews)

    $$

    I came here to return a couple of pairs of shoes that didn't fit and ended up ordering a third…read moreonline that were perfect. The staff member who helped with the returns made the process so quick and easy! There was a great selection of shoes and a whole wall of clearance shoes. A great outlet store with solid deals!

    First I should explain that my feet are a difficult size, short with a high instep and very wide…read more Men's size 7-7.5 in 4E works best, but they are hard to find. My first visit to this store, I had limited expectations. I often go shoe shopping and come home with nothing at all, because nothing fits. It's not about style, just finding anything that fits. I browsed briefly before a salesperson offered to help. He quickly looked up all shoes in those sizes, and explained that they can also order and ship to home as an option. So I started trying shoes. As expected, even most of the 4E size were still not wide enough. A second salesperson stopped to help further. We eventually found two styles that fit properly, but one cost $170. Not what I hoped to find at an outlet. But the other style was $70 and I was given a small discount when I ordered a second pair of the same shoe for home delivery. Overall, the experience was 5 stars. I noted one review about a Spanish speaking customer being treated badly, but didn't see anything like that. Customers were being helped in Spanish and English throughout the store.

    Factory Outlet 99 - outlet_stores - Updated May 2026

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