Probably one of the best " fast food" chains. Chicken is good and seems real. They have grilled chicken option that is good for a healthier option. U can. Have bottled water as apart of the beverage in the meals. Drive thru is fast here. Staff are professional, courteous and friendly . Waffle French fries are awesome when they are hot read more

Very disappointed! Went through the driveway and was very disappointed with my order granted the service was great. The reason for this review is that when I got home I was missing half of my order that I paid for! And it's pointless for me to go back because I live twenty minutes to thirty minutes away. I hope that moving forward they're a little bit more accurate with their orders and what people are ordering and also moving forward I guess I need to check my bag! read more

The Chick-Fil-A on Route 22 is awesome. I wish it was closer to me but still worth the trek. The line was long but moved insanely fast. The cashiers really know their stuff and are just incredibly pleasant. Such a switch from the sullen disinterested crews at many other fast food restaurants. A true testament to their training and a company that cares about who they have facing the public. Parking lot is tight but manageable. On to the food. Their chicken sandwich is sublime. I mean we are talking desert island food. The texture, juiciness, flavor of the chicken are insanely good. The spicy has to me a slight bite but I add in the honey mustard sauce and hot sauce to Improve it. The bun is perfect as it holds the sandwich, absorbs sauce, and doesn't fall apart. My suggestion is to create a double so I can have twice the yum. The waffle fries are light and airy and don't taste greasy. I dipped into the aforementioned honey mustard sauce. We tried the chicken nuggets yesterday for the first time and they were freaking great. I could have ate an entire bucket. So in short, great, inexpensive, fantastic food served with a smile how can you not love it? I hope they expand in New Jersey to somewhere closer to me. Love this place! read more

It's a really good restaurant!!! I love to eat here, and like their chicken sandwich. I highly recommend it.

We passed by on the way, so we thought give it a try since we heard a lot about it and never had it before. We both ordered spicy burger, 3 and 4 on menu. and two salads. Maybe coz i heard too much about it and had high expectation? I really got disappointed at it. Nothing special at all. Maybe the materials are healthy? But who knows...lol Guess wont to go back again especially there's always a line in the manhattan location. read more

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The food is always good. Always busy. The drive thru line can get very chaotic at times. They have workers directing traffic. They also have workers who stand in the drive thru waiting to take your order which I don't really like because they dont give you a chance to see the menu. read more

Chick-fil-A - Chicken Sandwich Deluxe - Fast Food Near Me - Union, New Jersey

Ordered through the app and went inside and picked it up. The place was busy as usual, so I waited on the line to grab my order. The guy at the counter was a little rude. The salad itself was good as usual can't complain about that. Just wish the service was a little better considering chick fil a is known for great service read more

Chick-fil-A - Cobb Salad - Fast Food Near Me - Union, New Jersey

They should eliminate bottlenecks at the drive through, such as letting the long orders be delivered at the parking lot in order to keep the line moving. Otherwise, service has greatly improved over the past few weeks. Lane closings are rare but they should make the signs a lot more noticeable coz they're easy to miss. That's when they should use orange cones to block off lanes. Also, their chicken keeps shrinking. read more

Chick-fil-A - Chicken patty is noticeably smaller than the biscuit. It used to be 30-50% bigger. - Fast Food Near Me - Union, New Jersey

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I ordered a simple chicken nugget meal with a drink in the app. I requested curbside delivery, but there was no numbers parking. I didn't mind going inside. When I went inside there was a line of people waiting to pick up mobile orders. When it was my turn I explained my parking dilemma and gave my name. The person was friendly, and told me my drink was ready, but my food was still being made. I waited patiently for another 10 minutes, but my order was still not ready. I watched others come in, place new orders and leave, but 20 minutes later I was still waiting. Things were very disorganized. The doordash, Uber eats workers were receiving partial orders and enduring long waits as well. I repeated my name and order information several times. 25 minutes later I finally received my food. My drink was now watered down. This was the worst experience I have ever had with this place. They are not usually disorganized or slow. I hope things get fixed soon. I really like the food. read more

The chicken is salty and has to much condiments, and the service make a lot mistakes with the orders and credit card charges.

We've been to this location before and never had such an awful experience. We've come to expect long drive through lines at pretty much all Chick-fil-A restaurants so we decided to try going inside to place the order, this time. While the cashier was pleasant and took the order quickly, I stood inside the restaurant waiting for almost an hour and after asking for updates more than once, was finally told that the orders were backed up and they couldn't tell me where my specific order was. It appeared that there were enough staff to have things move along smoothly, but for some reason orders in-store were moving extremely slowly. No one seemed concerned that folks were waiting for really long periods of time and when I eventually asked them to cancel the order, they canceled with no questions. I love Chick-fil-A's food but will not revisit this location again. Very disappointed! read more

We had to wait 1HOUR to get our food!! They are retarted and gave our food to someone else and had us wait in the parking lot for so long! they get our order wrong and we went inside to tell them and they took the 4 dollar fruit cup and gave us a soda, not for free, no refund, and I had to pay 4DOLLARS for a COKE! This is outrageous and I would definitely not be coming back and will be telling family and friends!! read more

First of all, I've been going to this chick fil a since it opened. I enjoy the food and the staff is always friendly and accommodating. Here's my issue, they have been very skimpy on their serving sizes. For instance, if you order nuggets or tenders, you will almost always get some tiny mutant tender or nugget that's smaller than a fried clam. It's happened more than once and it happened again today. Same thing for the chicken noodle soup and the Mac N Cheese. They don't fill the containers. It's like they give you a small serving in a medium container. Again this has happened on more than one occasion. My friends and I have brought it to the attention of the staff and they have corrected it every time with a smile. But the issue is, how many times do you want to be "that guy" complaining about food. I personally cringe when I have to bring issues up at any restaurant. You would think that with a drive through line that backs up onto the highway and a full parking lot that they are making plenty of money.‍ So start checking those nuggets and tender boxes and your "sides" containers and tell me if I'm wrong. See pics below! I bet you never saw a tender like this in any chick fil a ad! To end this on a high note, I love their food and their staff is beyond friendly and accommodating but they need to remember to keep focused on their customers , who fill their lots daily! read more

Chick-fil-A - Baby mutant tender! Shortchanged again! - Fast Food Near Me - Union, New Jersey

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This place is anathema to my diet but these little pieces of chicken are a guilty pleasure If not a vice I need to quit. The staff were friendly and very fast. Even the staff not serving you were smiling and greeting you. Service was quick and we had virtually no issues. Of all the fast food places I don't go to this one is one I will continue to visit over others. read more

Chick-fil-A - Fast Food Near Me - Union, New Jersey

I'm actually surprised that this location and franchise was granted a store by CFA. It's the slowest, the dirtiest, and the least friendly of their locations. Feels like ... Burger King. I ordered nearly a month ago, and I'm still waiting for my food. That's not an exaggeration. It's not. read more

Customer service is not great. I walked in to order and I was the only one in line. There were at least 8 employees at the counter and no one offered to take my order. I waited to see how long it would take for someone to acknowledge me. 8 min later I had to ask the group if anyone was taking orders. Finally someone stepped up but they seemed as if I was putting them out. Terrible..... read more

Hello, I am a very torrent person... But enough is enough.......... I arrived at the 2319 US-22 W, Union, NJ 07083 location last night at 5:15 PM minute's I ordered two chicken sandwiches' one Spicy Chicken Deluxe Sandwich - Combo and a Chick-fil-A Chicken Deluxe Sandwich. I stood there over an hour watching people come and go with their order. I asked at the 30 minutes point what's going on............ Why am I waiting and I was told its coming soon. At 6:30 PM I ask to speak to a manager at that moment I was told we will fix your food right away. I thought by going in and ordering the food there would be less chance for a food mix-up. THIS IS THE THIRD TIME I HAVE RECEIVED BAD SERVICE THE TWO OTHERS TIMES WERE WHEN I DID NOT RECEIVING WHAT I ORDERED. I should not have to pick through the food to make sure all the ingredients are there. Also not being told by family members things are missing after I arrive at home. IE:Lettuce and Tomatoes. I am not looking for free food just good service and what I pay for ..........IS THAT TO MUCH TO ASK FOR. Have a Blessed week REV.DR.JOHN EDMOND read more

My boyfriend loves the Chick-fil-A breakfast, so whenever we're running early morning errands on Rt. 22 we stop here. The service is always great- they even give dog treats if they see you have a pup in the car. Most recently when we stopped by they had staff members outside at the drive-through with iPADS to personalize the experience. We interacted with Abby and she was polite and friendly. The experience really made this location stand out. They're doing a great job here and frankly, you can't go wrong with waffle-fries in my book! read more

Chick-fil-A - Breakfast hash browns - Fast Food Near Me - Union, New Jersey

We ordered through mobile ordering and they left items out of the order. We found out when we got back to the office 20 minutes away. We called and they couldn't refund us for the missing items. We had to drive all the way back there to pick up the missing items. They didn't even apologized for messing it up, much less offer a refund for the items that were missing! If this is the way this chick-fil-a is run then I will not be back and I don't think my coworkers will be either. I reached out to corporate about the issue and didn't receive a response. If you want to waste 40 minutes of my time at least apologize for the error. read more

Found a bolt sitting in my cool wrap. At the beginning this location was great, clean and friendly. Over the past few years it has turned into a greasy loud hellhole where the seemingly competent employees are dropping nuts and bolts into the food. Smh. read more

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Be prepared to wait. And I mean WAIT. Even if it's during breakfast hours - I've never run across a "fast" food store that is soooo slow to get food to you. Food is decent. DO NOT get the hot coffee. Not sure what roast they use but it's nasty as heck read more

Although Chick-Fil-A has long been a favored meal stop when traveling, visiting the location near our home has taken many years to accomplish. As this Yelp review unfolds you'll read very little that isn't favorable, but know from the start that the location of this store couldn't possibly be worse. Positioned squarely in the center lane of a busy stretch of US 22, high-speed exiting from the eastbound lane, westbound lane merging and frequent overflowing from their parking lot all converge to produce an anxious adventure. Once off the highway, phase two of the quest-- the search for a parking space at popular mealtimes, or for for the end of the drive-thru lane, begins. Successfully navigated, the lines inside Chick-Fil-A are your next challenge. Is it worth the bother? I say, "without a doubt." Chick-Fil-A competently and reliably produces chicken breast (grilled or fried) that-- without exaggeration-- exceeds the quality of many "fine dining" restaurants. Moist, flavorful and expertly cooked, their widespread appeal is well-earned. Diners are offered a variety of choices as to how they want their chicken prepared and served, but always with a focus on what they do best; chicken. My current favorite is the grilled chicken club with the colby jack cheese option, but whether fried, grilled, "nuggeted," wrapped, in a salad or a sandwich, I've never regretted a Chick-Fil-A sandwich selection. You'll be offered a choice of sauces for your chicken sandwich, eight at last count. The original sauce, an interesting mayo-based smokey honey mustard with mild heat is my usual preference. The chain is also famous for their waffle fries. I'm not a huge fan of waffle fries, and prefer a crisper product, but can certainly acknowledge the Chick-Fil-A product as being well-made. I do wish that Heinz would supply them with ketchup packets that don't require a messy wrestling match to open. My previous Yelp reviews frequently jab at the "Rt. 22 service standard," the pervasive don't-give-a-damn attitudes that are common to almost every entertainment, retail and dining establishment east of Bound Brook. I'm happy to note that Chick-Fil-A is reliably an exception. Despite absurd levels of crowding, and whether at the order counter or in table-side visits by management, these folks go out of their way to enhance your enjoyment of the dining experience. Without fail, I've found the personnel at this store to be friendly, helpful and anxious to please. Breaking the hex of the "Rt. 22 service standard" easily merits an additional Yelp star. Chick-Fil-A will continue to be a favorite travel time meal stop, and I can now add the Union location to our painfully small list of local Rt. 22 fast food stops. read more

Just went through the drive through and ordered two sandwiches and two fries and four chick fil a sauces. Got home fries were cold and NO sauce, and I even gave the girl a dollar tip. Called to talk to the manager and you get a recording I left a massage but I doubt anyone will get back to me. Why is it so hard for some people to do their job correctly! It wasn't a big or complicated order. That's it for that place their service and food have gone down. Lesson learned- always check your order before you leave. read more

Worst chick fil a I've ever been to. Employees are standing around the heat table chatting and just waiting for food to come out. This particular venue seems to be on the same level of service as a McDonalds. Needs better management/employees/training. I placed a mobile order and I've been standing at the pick up area for 15mins and no one has even come up to acknowledge my existence. read more

Been Waiting for my take out order for 20 min. At 6:30, they were not ready for anything, staff was just getting things in place. Supplies were al over the place and staff was arranging things for over 15 min. Sad. This used to be my favorite place but they are not ready for service at 6:30 am, and this changes things for me. I guess i have to look for another place to go to 6:50 am and my order is still not there. This makes me late for my other appointments read more

Park on the other side of the road and walk over. The management of traffic in the lot and drive thru is awful. Usually get my order mixed up and I don't live close so it's always a pain when I get home. A 12 piece nugget is about a 10.5. They count the waste as a piece. This location use to be a lot better. Massive fail. Maybe the owner will read this review and fix his crappy joint. read more

Chick-fil-A - Fast Food Near Me - Union, New Jersey

This company continues to amaze me. It's crazy how this company is so much better than ANY other fast food or quick serve establishments. We were there to grab some lunch. It was crazy busy (as they all seem to be) yet this place runs like clockwork. I have numerous years in the food service industry so I probably notice more details and watch how things are getting done. Everyone was working together and efficiently. Obviously Chick-fil-A has an amazing hiring and training process in place, it's very obvious. Oh, the food? Amazing!!!! My spicy chicken sandwich and Mac&Cheese was fantastic! My wife loved her grilled chicken sandwich as well. Another great meal at Chick-fil-A. read more

Excellent! Super fast service, fresh, hot food delivered to the table. Clean dining room and bathroom and the manager even stopped by to see if we were happy! And we were! read more

NOT CELIAC FRIENDLY / NOT GLUTEN FREE This is a horrible location. Every time I've gone here they always mess something up. We have a gluten allergy and they constantly either give us an order with gluten (that we specified we can not have) or forget something in the order. Today we ordered grilled nuggets due to celiacs and used points that were specifically for grilled nuggets. When we got home and opened the container it was fried breaded chicken nuggets. So we used points on something we can't even eat. We called customer service and they will be returning our points but we still paid for a meal that won't be eaten. read more

The reason I am writing this review is really not for the food although, off peek the food is great. When it gets busy, you feel like everyone is kinda rushed. Either way the food doesn't vary much. What I am really worried about is the new drive thru changes. I have visited this location about 3 times in the last 2 months and rain or shine they have employees outside taking orders when the speaker seems to be working just fine. There are a few reasons why this bothers me. I get that this establishment is trying to go for the customer friendly bonus, but this system really doesn't add to this. Mostly because at the end of ordering i just feel bad that the employees are uncomfortable (how they manage to still smile and be patient is beyond me). Another reason this bothers me is that being face to face with someone makes me want to rush my order through, I am not able to look at the menu at my pace. When you go in a store you wait on line and look at the menu before ordering, in this drive thru you kind of are face to face with someone immediately leaving you little time to decided what you want. It's difficult to explain, but really it's just not a smooth visit. It ends up being awkward. If the point is to give good and pleasant customer service in the drive thru, things like repeating the order and asking if we want any sauce or napkins would do just fine. It's still smooth and you feel like you're still being helped by someone when you get to the window. There is no need to have employees walking in the drive thru to take orders. It's just not effective. read more

It was packed but the service was great as it always is. Employees were friendly and quick to help

HORRIBLE Horrible location. -1 star rating if I could. From the beginning to the end the service was not good. Took 30 min to remake my simple grilled chicken sandwich 3 different times. Don't waste your time or money at this location. Workers do not have any smarts. read more

Food was amazing, as always, but the only thing was that they always mess up my order, like sometimes they give me an extra kids meal or maybe they forgot my drink, but the chicken is mostly worth it. Eat more chicken! read more

The best fast food ever best staff ever polite attentive on top of their game. I wish I didn't have to drive so far to get to my closest chic fillet. read more

Don't waste your time. The absolute worst service time and time again. Finally the last time visiting our food was cold after waiting in the drive thru for 20 minutes. We go back to let person ourside know, she advices to go through the drive thru again. Another 20 minutes wasted. A second sandwich, cold as ice. Complained again at the window and was offered a third sandwich. Please explain why after twice, I would want to give you a third attempt at doing your job. Finally we were refunded, lost hr of time, and left hungry. Pathetic service and food. read more

Fix your app. It's ok to be busy on weekends but unacceptable to having to wait 30-45 minutes after app says that order is ready for pick up. People working here are nice but having a crappy app messes up everything. read more

I know that chick-fil-a has a reputation for being the healthiest and most delicious "fast-food" locations to go to. I ordered a basic chicken sandwich and the chicken was so good. The chick-fil-a sauce was amazing as well. Definitely make sure you try that. When I went, it looked like the wait time would have me waiting forever but they have people who come outside and take your orders. It made the line go by super quick. Service was not bad either. read more

The service was decent and the ambience is about what he would expect from a fast food chain. The food however was really subpar. I tried another Chick-fil-A up Route 22 yesterday. It was definitely better than the one in Union, but here's the big thing. I used to get Chick-fil-A in Atlanta around 1980. What they're producing now is nowhere near the quality of what they produced then. The grilled chicken sandwich is nothing special at all and it is not big enough to even be called a meal. I think they're using a smaller piece of chicken then they did in the '80s. You might expect that as a business gets bigger, but when the sandwich is so small and the piece of meat is so small that it really doesn't fill you up, that's a problem. I'm not a big guy. The place in Union gave me a sandwich in which the chicken was a little overdone and dried out. Overall however, meaning for both of the Chick-fil-A's that I visited, I can say that I wouldn't go back. As I said, nothing special, nothing satisfying, and definitely not worth the trip. read more

The wait time for this place is absurd. Waited nearly an hour and would've left way before then but once you're on the line there's no way to exit. Never coming back. The food is good but not worth the wait. read more

Food is fine. But the service sucks. It takes 45 minutes to get your food. And that's if you order on the app ahead of time.