I've been to BGR Burger Joint a few times, and overall the food is really good. One of the best parts is how customizable the burgers are, you can build them exactly how you want, which makes it easy to get something you actually love. It's not really a sit-down restaurant; it's more of a counter-order setup. You place your order, get a number, and they bring the food out to you when it's ready. Pretty quick and straightforward. The food itself is solid. The tater tots are a standout for me, and the milkshake selection is really good too. I also like that they offer kids' meals, which makes it convenient for families. That said, I did notice that on a few visits, the staff came off a bit disrespectful, which affected the overall experience for me. Still, because the food is good and customizable, I'd probably go back but I'd hope the service side improves a bit. read more

Kisha was very helpful with her recommendations. Very much appreciated. BGR is a great to enjoy delicious food and watch your favorite sports team. BGR has plenty of TVs, so every seat is a good one. The ambiance is excellent if you are by yourself or with a group of friends. The burger and chicken sandwich were outstanding. The fries and onion rings were delicious. Everything was great. The only drawback was that they have Pepsi products. Not a big deal, but I prefer Coke. If you're in the South Orange area, BGR is an excellent spot to stop, unwind, and enjoy some delicious eats. read more

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Absolutely terrible customer service. The older woman working there was incredibly rude, disrespectful, and seemed annoyed by customers for no reason. From the moment I walked in, she had an attitude, spoke in a condescending tone, and made the entire experience uncomfortable. What makes it worse is that this isn't the first time I've had an issue with her. I've experienced the same rude behavior on previous visits as well. Management should seriously address this because one employee's behavior can completely ruin a customer's experience and make customers not want to come back. read more

I needed something quick to eat since I was attending an event at the South Orange Performing Arts Center. I ordered the combo special for $10, which included a burger, fries, and drink. This cost less than a fast food restaurant and the food was much superior in quality. The burger was cooked well done per my request, it came with full toppings; fries were great; and soda was self service. Happy with my order and would go again and would order a shake, because they looked great. Food is cooked to order so allow extra time. read more

Okay so TheMadScientist was look'n to NOURISH himself wit a Burger, Fries and Onions and this was the closet restaurant to where he gets his hair done that services this. Now this order was made via Door-Dash and was picked up HELLA LATER then it should have been. (IN saying that) He will pull up and dine in for a FRESH on the SPOT REVIEW yet this PLACE gives Upscale Burger Joint like a HIGH CLASS Burger King (NO DISSY). ~~~~~Let's GET TO THE GRUB THO~~~~~ Like the pictures shows TheMadScientist had The Beyond Burger, Sweet Potato Fries and Beer Battered Onion Rings (mind you these thing sat for at least 25mins before they were consumed). Okay NEVER BEEN A FAN of the Beyond, Impossible any of the FAKE MEAT SUBSTITUTES because of the taste and the movie "They Live" (Cult Classic). So have'n that Burger was not a HIT like SWING AND A MISS type stuff. A way to get a better flavor out of the Beyond MEAT is get'n a good dry rub and liquid smoke. It will give that fresh off the grill taste that it is missing. PLEASE PLEASE PLEASE FRY YOUR SWEET POTATOES FRIES HARD (mean'n WELL DONE) that saggy ghyt AIN'T IT AT ALL. The Beer Battered Onion Ring now thats one thing TheMadScientist wish he caught fresh cause even sitting that long they still was kinda FIYAH until the got completely cold and once that happen'd that they didn't keep their form. Like it was said EARLIER will be double'n back and get'n the same order FRESH to give a better review. You know the Science Stay LYT Society Bah BAH BIG L.Y.T The BIGGEST of L.Y.Ts read more

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Burger meat was hot and tasted fine, good toppings, however the bun was very pillowy and not toasted so the bun fell apart. Onion rings were not very hot and came with only 6 rings. Thats 87¢ each! Person taking order and brought my food was very friendly. read more

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Food is pretty good here and the service is good most of the time. The place is nothing special but does get the job done

Fresh meat. Not overly seasoned. Different than your typical burger fare. It's not like McDonald's, Burger King or Wendy's. The taste is more nuanced. read more

Came here for the first time on November 7 for a burger. The place was very nice and looked clean. Joshua took my order and he was pleasant. I got "The Works" with an order of French fries. The fries were were good, but the burger needed seasoning. It did not have any flavor. I had it with onions, tomatoes, sharp cheddar and I don't remember what else it came with and all of that did not help with the flavor. I added ketchup and pepper and then had to add a little salt. Didn't work. I was disappointed as I don't eat a lot of red meat and I really wanted a burger. I believe that with a well seasoned burger, this establishment can have better reviews. Season your burgers Bgr! read more

BGR Burgers Grilled Right - The check for a bland burger. - Burgers Near Me - South Orange, New Jersey

Food- bland and unauthentic. Expected real meat, NOT prefab patties. BGR stands for Burgers GRILLED right, not a grill mark in sight. I ordered the Kentucky Bourbon, just tasteless and patty was like cardboard Meal cost over 40$ for two hamburgers, one order of fries and one fountain pop. Not worth it, unless it changes and starts to sell real burgers and NOT patties I will not be going back nor recommending. Staff was friendly, ambience was sporty and spacious. Not a fan of the paper towels on the table, images of people hands all over it makes it unsanitary. The whole experience was a NO for me. read more

BGR Burgers Grilled Right - Bland Cardboard Burger - Burgers Near Me - South Orange, New Jersey

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I was going to give three stars because the burgers are just ok to me. But the garlic parmesan fries and tater tots really sweeten the deal. I typically order in DoorDash & pick up my order. My order is always ready on time, packaged well and correct. One thing to note, the lettuce wrap gets drippy & messy! The ambiance is casual. read more

OUTDOOR DINING REVIEW: On Sunday, my friend and I had lunch at BGR. It was the first time I'd been to the burger joint AND the first time I've dined anywhere other than home since March's stay-at-home orders. I was looking forward to it but - to be honest - also little nervous about being out. Long story short, BGR The Burger Joint in South Orange was a good choice - great food, friendly service, and very chill. A good reintroduction back to dining out. Here's the skinny: So you go inside BGR to place your order at the register, pay (contactless), and then go sit at one of the outside tables and wait for your order to be brought out to you. Since it's burgers and fries and casual food, the food is brought to you in a to-go bag (no tray since not really needed). BGR is good with safety protocols. You can tell they take it more seriously, or maybe it's more accurate to say they are more disciplined about it than other spots (which get points from me). Example, they have good/clear signage about safety standards/steps, tongs are used for condiment packets, there are antibacterial pumps, etc. Ok, that out of the way, I can talk about the food, which was very good. My friend and I both agreed that we will be back to try other burgers on their menu. I ordered The Works as a Burger salad bowl and onion rings (they make good onion rings). My friend got a cheese burger and fries - which were tasty (I sampled a few from her bag). I already know next time I'm going to try the lamb burger, maybe on a pretzel bun (there are lots of choices for bread) and sweet potato waffle fries. I recommend BGR in South Orange without hesitation. Very good! read more

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Well located on South Orange Avenue, street partaking available. It's very spacious with excellent customer service. Enjoyed brunches today. The sweet potatoes were on point, as well as the burgers we had. Burgers are just right. You can actually taste the spiciness and the bread was not soggy. There kind enough to give us extra tomatoes and jalapeños. We recommend this spot! read more

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Much better burger experience this time. The patty was cooked medium, just like I ordered, still pink in the middle. There was just right amount of meat to veggies to sauce to bun ratio for a terrific bite. I would've preferred a bit more salt but overall a great burger. The fries were cooked properly this time too (they were undercooked last time). Still crunchy and warm even though I opted for takeout. The online ordering experience is very smooth: website is easy to navigate and you can order ahead of time, skipping the long lunch lines. read more

BGR Burgers Grilled Right - Hamburger with lettuce, tomato, grilled onions and mojo sauce - Burgers Near Me - South Orange, New Jersey

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First time here where I was actually getting myself food, OMG, Wellington Wagyu is unbelievable. After seeing me staring at the menu and looking confused, the guy at the counter suggested that and he was spot on. Not to mention when I asked for rare it came out barely cooked, which I love. I can't remember the last time I truly enjoyed a burger this much, and having kids I've wolfed down my fair share. Will definitely be back to see my God friend Wellington Wagyu again. Service was excellent and well and the place is very clean read more

Pro: Has plenty of outdoor seating. In the beautiful south orange area. I read a previous I review that they used to call you up to get your food after you order but now they bring it to you, whether you're sitting outside or inside Con: I'm not sure if the guy taking the order was having a rough day / was new but the customer service was lacking. He gave me a slight attitude while I was ordering / asking for clarification. He failed to mention that I needed to take a number after ordering so I went to go sit down and the person bringing out the food didn't know to bring it to me. The cheese on the burger looked artificial. They do not have a restroom inside the facility In summary, this was my first time visiting BGR and sadly this is not a place I will visit again. There are plenty of other Burger spots / other dining locations in the area. read more

I came to this spot for lunch with my sister. When we arrived I found parking nearby. We walked in and was served by a really nice cashier. I had a buy one get one coupon and they honored it. I ordered a hotdog with sauerkraut and carmalized onions and my sister got the chipotle burger. It came to $12. When we got home we dug in. The hot dog was supposed to be Nathan's but it didn't taste like it. It wasn't great but it wasn't bad. All in all we had an ok experience. read more

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Came here and got a turkey burger quality had diminished lately and the burger tasted overly preserved my fries also didn't taste fresh.

I have so many things too say about this business, I was in here eating in with a group of 9 people April 20, around 6:28pm. I was check #153. The customer service there when I walked in to BGR was highly disrespectful. They seemed like they didn't care about there job and what they were doing. I was friendly and smiling the whole time when I was ordering but when I was ordering with the woman she seemed too be extremely rude and disrespectful. She was dark skin, with braids in her hair. Was rolling her eyes the whole time when I was ordering had an attitude not smiling or not caring like she worked there. The food was great but not what I was expecting, she never asked how would my burger liked it too be cooked. I go there all the time and there always seems too be super friendly and polite. The other woman who was tall with a red hair wrap on her head didn't seem nice eather. The younger gentleman seemed very friendly. I work in the food industry business in town as well and I would never treat customers like they treated me there. I called the store the next day and asked too speak too the manager about what happened, and I explained too her the situation and all she said was I'm sorry this happened too you next time you come in we can give you something for free. I still have the copy of my receipt. Highly disappointed and hope something can change. I come in here all the time and the food is amazing and every time I come in here the staff and management are wonderful but that day when I ordered I was highly disrespected. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

Not very tasty considering bistro price for take out. Overpriced $11 for the truffle burger only - did not taste like truffle. Was very salty. There is a better truffle burger in Maplewood. Garlic Parmesan fries were good. Long wait time though I was the only customer for Tues early lunch. Good location. Diner burgers are better. read more

Juicy burgers, though it's tough to get a truly, well charred exterior with a truly rare inside. That said, medium rare tastes darn good. Love their tater tots, fries tastes like potatoes (too often mealy salt bombs), and while I haven't had a milkshake they looked tasty at other tables. Nice spot overall. read more

So I've been here twice now and the food is pretty decent. The first time I had a burger on lettuce which was cooked well and flavorful. The second time I had the salmon special with a side of asparagus. The salmon was ok, the portion size was quite large so that was nice. It came with a good tzatziki sauce by a little more of it would have been better. I loved the roasted asparagus! It was seriously delicious. Unfortunately I do not like that all of their eating utensils are plastic with no option for reusable. The bowl the salmon came in looked compostable at least and the burgers come in reusable plastic baskets but lined with paper. So it creates unnecessary waste. I guess they don't have a dishwasher?? I also really like that you can customize your own burger and they have a lot of special burgers to choose from as well. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

The food was very well put together and there were a ton of selections on the fountain dink machine and was overall really good. The service was fast and was nice and helpful and there was even a self ordering machine.They also took cash and credit cards and the place was very cozy and had entertainment on the tvs read more

One this day, I was craving a flame grilled burger and this joint hit the spot. I just wanted a plain well done burger, lettuce, onions and they delivered. You know a burger is good when you didn't need A1 Sauce or Ketchup on it. Just the taste of the natural juices. The garlic fries here are everything. They have salads, shakes vegetarian and gluten-free options too. Staff was nice! Will be back for more! read more

Such a shame - I live in town however I placed my order online at 11:25 and picked it up at 11:47am. As there was no one else there, and while they did have some other orders they were filling you would think that your food would be hot as it's coming right off the grill. Got home and all 3 burgers were "warm" and kind of a mess and the fries, totes and onion rings were also warm. This wasn't our first time but this will be my last time coming here. For the money I'd go to Burger King before coming back here. read more

1st time ordering- I get a burnt burger- it's a veggie burger that's straight rice pattie fried until it's burnt to a black crisp. You must think it's ok! Well guess what? I'm sharing this sandwich with the world of burger makers cuz it's just wrong to have someone that doesn't care so much so ; that they were ok looking at it - BURNT BLACK- and still freakin wrapped it and charged me. I looked at it and threw it out. Shame on you and the leaders of that building. read more

BGR Burgers Grilled Right - My burnt veggie burger. Seriously? This is what u do to customers? - Burgers Near Me - South Orange, New Jersey

The latest addition to the South Orange food arena. Judging by the decor, other patrons and staff team, are comprised of the local school - Seton Hall students. I went here for lunch on walk in and curiousity since it shares space with one of the latest brand new luxury apartments above. I went with the month special as it popped from the rest of the menu (which did have some interesting looking burger builds), the special - the Buffalo bleu burger - patty, brioche bun, celery, bacon, blue cheese, hot sauce. A very interesting combonation and but thoroughly enjoyed. The fries are decent but needed salt. Definitely eager to come for a return trip, and can certainly say it bests the towns former sole burger joint - Stony's. Both I find to be expensive but the options appear to be far more plentiful here. read more

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I ordered a burger that was supposed to have the works on it (lettuce, onion, tomato, sauce, pickles etc). I also ordered my burger medium. I got home and opened my order and there was just a soggy piece of lettuce, burnt cheese, and a burnt burger. Extremely disappointed and will never come back. I do appreciate that they returned the money to my card, but they should do a better job of making sure the correct orders are bagged. The place was empty/they weren't busy. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

So many Burgers to choose from and that's what makes BGR great. ( My personal favorites- bison chipotle, bacon cheeseburger, western cheeseburger, regular cheeseburger, pretzel bacon cheese, the works, and Wagu Wellington). What I can say is no matter what burger you get, it always come out right! It's always a flavorful, juicy patty, and absolutely delicious. Fries are always great as well and shakes are always the best. I swear If I lived in the apartments next door, it would be so tempting to have a burger for lunch everyday. When it's a school day it's always nice seeing all the kids running over and getting so excited to have a burger. Bonus the staff is nice as well, and appreciate the good service! read more

The only (at least delivery) burger place around who will cook to temperature!! My kids love the burgers and shakes. My velociraptor likes the lettuce-wrapped burger. The Cali chicken club is great, and my fave is the Korean burger. Real hand-spun shakes are very good. A staple in my house. read more

I absolutely love this joint! Their burgers are freaking amaze-balls! I actually like them over Shake Shack and they're more convenient to get to. One issue: Their garlic fries are absolutely horrible! I'm not a fan of wet fries (YUCK). It looks and tastes as if they pour a concoction over them to give it the garlic flavor instead of baking them with fresh garlic and rosemary. read more

BGW-Burgers Grilled Wrong! I was super excited to try this place. I decided to split a turkey burger and fries with my baby. The burger arrived about 30 minutes after order. I cut into the burger to find a PINK BLOODY turkey burger. I returned the burger to the kitchen, received an apology and extra fries while I waited. An undercooked turkey burger, unacceptable for a place that prides themselves on burgers. Oh lets not forget the $5 off of $25 card I received as compensation for almost eating something that could've made me terribly sick, as if I'd come back and spend $25. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

decent food. black bean burger is not good. wish they had impossible or beyond burger options. shakes are good and so are fries. service isn't the fastest. big for younger audiences, since it's right next to the middle school. read more

Wanted to love it but this burger just wasn't quite there. Open flame grilling is a huge draw but the patty lacked that classic char and flavor that you would expect from the grill. Bun and mojo sauce was fine but the onion rings were the only true standout here. Will give this spot another shot, but not rushing to do so. read more

BGR Burgers Grilled Right - BGR Works w/cheddar - Burgers Near Me - South Orange, New Jersey

Food here is really good, so is the service. However, the price is really high. This place is also pretty good for kids so I would definitely recommend! read more

Honestly one of the best burgers I have ever had. My family orders from here when we are in the mood for a big juicy burger for dinner. My favorite is the pretzel burger, which I always end up adding the grill jalapenos to. It really elevates the burgers flavor and takes the burger to a different level of awesomeness. I also love their garlic fries. Always come perfectly cooked with a nice hint of garlic and not an overpowering oily garlic taste. Want to try other burgers, but my favorite always wins the battle. read more

Overall **** Closer to 3.5 Stars as it's a little expensive but the burgers are very good and are probably worth the few extra bucks. The burgers are complete calorie bombs and do come back to haunt a little later but if you don't care about that then it's worth it. Setting **** Clean, modern space with high ceilings, brick, barnwood and white tile. There are barstools you can sit at facing the windows and plenty of wood tables that can be put together for larger parties. Street parking only but there is a larger lot just down the street for shoppers. Service *** You walk in and order sort of like a fast food counter style then receive a small stand with a number to bring to your table and your order will be delivered to you. Overall there is not a lot of interaction but they were friendly and pleasant. Food **** The burgers are very tasty with a great grill char. The first time here the Medium Rare was perfect the second time closer to Medium. They toast the buns which is a nice touch and the fries were crispy with just the right amount of salt. Value *** The Turkey and regular burger is $7, Bacon Cheese Burger $9, side of fries and drink adds $3.75 to all of the above. Not a great bargain and closer to full service prices. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

I ordered a pretzel bacon cheeseburger with a fried egg, and requested the burger to be cook to medium well. When I got home for my dinner, I discovered after my first bite that the burger was very bloody. The burger was not even slightly undercooked as a medium. The burger was very rare, and I had to cook the burger to medium well. I paid for the conveniences not to cook dinner, and I had to cook. I am very disappointing in this burger and I don't recommend this place. read more

Satisfied with their burger!!!'it's good and the flavor is really playing in your mouth! I would definitely go back! I chose lettuce over bread.. read more

BGR Burgers Grilled Right - Burgers Near Me - South Orange, New Jersey

I have come here twice in the last few weeks and both times have been excellent experiences all around. The first time I got the Lamb Harissa burger--top notch. Feta/tomato/tzatziki were all high quality and the lamb burger cooked to perfection. Today I got the wagyu burger with blue cheese and it was also excellent--cooked medium rare like I ordered and big juicy burger complimented a very nice bun. Not to mention, the fries were just the way they should be--crispy on the outside, soft on the inside. What made the place really stand out was the customer service. Everyone was extremely friendly, and the outdoor tables they had set up outside were nicely spaced apart. They even brought the food out to you so you don't have to wait outside. A+ all around. read more