After months of reaching out and fighting to get our money back, I figured I'd share with you all…read moremy experience with Hermosa Grace LLC. This is the first negative review I have written given the horrendous and unbelievable service I received. Shannan Rawcliffe of Hermosa Grace LLC breached our contract and detrimentally ruined my wedding. Shannan was supposed to provide flowers and services in a timely manner for my wedding on July 18, 2021. We had agreed for her to arrive around 9AM and to have all the bridal bouquets ready by 1PM for the First Look. However, once 1PM came around, the flowers still haven't arrived and there was no communication as to what was going on. I had my venue, wedding coordinator, and maid of honor call Shannan to see what was happening and when was she going to arrive, but she ignored all our phone calls. I called again and was finally able to get ahold of her once during the entire day at 1:03PM and she said that she'll be there soon. At 2:19PM, she texts saying her team is almost there, but they didn't arrive until after 3PM. Mind you, we needed the flowers for the First Look at 1PM and all the photo sessions immediately after, and guests are expected to arrive around 4:30PM and the ceremony starts promptly at 5PM. Upon arrival, after 3PM, Shannan's two associates arrived and nothing was prepared or premade, so they were working on everything once they were on-site, and there was no sense of urgency from her associates to get the work done given the severe lateness. Shannan and her team delayed the entire timeline of our wedding as we had no idea of what was happening or when to expect the flowers to come so that we can have our photoshoots and ceremony set up. Everyone was waiting for Shannan and her team because she kept telling us that they'll be there "soon". I have tried reaching out to her over the phone and have left several voicemails. If I had not kept calling to check up on the status, they would have missed my wedding completely. When I was able to get ahold of her over the phone, she said that everything is already prepped and prepared, they just need to load the van and get over to the venue. Not only did her team arrive 6 hours later than scheduled, nothing was prepped or prepared, they were extremely rude and disrespectful, and had no sense of urgency. Her team arrived about 15 minutes into my portrait session with the entire wedding party, well after our First Look and couple's portrait session ended. The boutonnieres and bouquets weren't even ready for our portrait session with the entire wedding party as they were still putting those together on-site. We paid a lot of money for a photographer and videographer to capture this once in a lifetime moment AND we had no flowers in our pictures! The two associates were on the side arranging all the bouquets together, one by one, and we had to have our wedding coordinator and venue step in to help them speed up the process... how embarrassing!! We had planned a wedding portrait session under the ceremony pergola with a drone setup for the video shoot, but we couldn't do it because Shannan's team was trying to setup the flowers for the pergola. At that point, already hours behind schedule, and many missed planned photo sessions, we decided we didn't want the pergola decorated so we can get our drone photo session in. However, because Shannan's team was working by the pergola and didn't want to move to another location, we were unable to get the video footage and drone shot we paid our videographer for. On top of arriving extremely late to our wedding day, the flowers weren't even what we agreed to or discussed. The colors and types of flowers were so off, I even sent my Pinterest board along with dozens of pictures and examples. Shannan assured us that she would personally be at our wedding to set help up and oversee everything however, she never came. Apart from that, they didn't provide the goods and services in our contract! We did not get the two corsages. We also did not get the flowers for the welcome sign. Our venue had to step in and help make the groom's boutonnieres, nothing was prepared when they said to expect everything to be already set up, and none of Shannan's associates came after the ceremony to move the flowers to the reception, I did not get any table runners, candles, etc. during the reception. We had to pay our wedding coordinator and venue to help set up extra votive candles and help spread them throughout all the tables. The groomsmen and our personal attendant had to make their own boutonnieres as Shannan's team seemed perfectly fine coming late and taking their sweet time with the work. I don't even know what to say, this experience was so upsetting for both myself and my husband. We had a very detailed timeline that we've shared with all our vendors which was all derailed when none of the services we paid for was provided at the time we needed it to.

From the reviews and referral from my wedding planner, I expected the flowers to look amazing…read more Unfortunately, i did not have that same experience. I never met/spoke with the florist but I was reassured that the florist was well aware of my vision for my wedding. For my bouquet, I asked for a all fresh flowers for the ceremony and silk flowers for the reception. I wanted a tear drop bouquet with navy, white and dusty blue flowers. The bridesmaids bouquet were supposed to be navy blue and white roses only since they were wearing dusty blue. The boutonnière's for fathers and groomsmen were supposed to have one white rose and a dusty blue flower. The mothers of the bride and groom's flowers were white roses. I ended up with indigo, royal blue, white and a spec of dusty blue NON FRESH flowers for my bridal bouquet. Not only were the flowers NOT my color theme, but the construction was atrocious! There was a black (plastic? I don't know) block holding everything together in the back of the bouquet and lots of hot glue holding everything together for dear life. The ribbon that wrapped all of my flowers together looked worn and it looked like instead of cutting the ribbon, someone ripped it. If they (hermosa flowers) did not know how to construct a tear drop bouquet then that should've been communicated to the client or wedding planner for changes to be made or they should have practiced how to construct one before my wedding and (what seems like) not the day of. The weight of my bouquet was way too heavy. I had to hold it with two hands walking down the aisle to make sure it doesn't tip over and my matron of honor was shaking from holding her and my bouquet. ALL of the flowers looked like they've been sitting in a car or just outside in a box all day and at the last minute someone put it together. In totality, they were not fresh at all. The flowers for my bridesmaids were the same color that mine ended up being and the dye from the flowers got on their hands which ended up on their dresses. The mothers' flowers broke off in the beginning of the reception. The manager from my venue picked the best looking boutonnière for my husband. As soon as she took it out the plastic, it sort of fell apart and she had to pin it even more to his suit so it doesn't fall over. By the time of the reception, I saw it fall right in his hand and I had to remove it completely. We have spoken to our wedding planner and we were able to receive a partial refund. I would not recommend this business to anyone..especially not for a wedding.

Wonderful food and wonderful service. Easy to work with, great communication and the food was…read moreamazing. Hope to work with the Fancy Girl Table team again soon.

Every single guest we have seen since the wedding has made a point to RAVE about the food we had…read more Fancy Girl did an incredible job at taking our random thoughts and ideas and creating a cohesive meal that was able to accomodate every one of our dietary restrictions, from a vegetarian who is also allergic to mushrooms, to gluten free needs. Most impressively, not a single person with dietary restriction felt like they were missing out in any way. Everything that made it onto the table was fresh, delicious, and perfectly presented. Jeanette also took excellent care of our vendors, and was so good about keeping everything on schedule and running smoothly.

I held an event there, and I was discriminated against by one of the owners in front of all my…read moreguests. The way she acted was neither appropriate nor professional. From the beginning of the event, she was looking for ways to ruin it for me. She ruined the moment, and I paid a lot of money for that venue. She started threatening me, arguing that she would close the bar in the middle of my event after I had paid for an open bar, and she refused to serve alcohol to the guests. She is abusive and racist. I have videos and witnesses of how she treated me; she was never kind or polite to me, and she went out to say that they had rules, but they never give you a contract or explain what you need to do. I would not recommend a Hispanic person to hold an event at this place; it was a very bad experience.

I had my daughter's shower there and it was fantastic! The planning process is so easy and the…read moreowners were kind, efficient and accommodating. Everything went according to plan! Thank you Tammy and Teri!

Prime example of dedication and hard work. Carol and her team cater for a couples new years…read morewedding. I was the day off, and i couldn't be any happier with her hard work and great communication skills. The venue ran eloquently and in a timely manner. Entire staff professional and charming. It was a pleasure working with you guys.

I knew the wedding of my dreams was not going to be in a catering hall or "wedding factory". My…read moregroom and I wanted food for our wedding that represented our African- American and Afro -Cuban Caribbean roots which led me to T&C Catering. Ms. Carol Foster was extremely attentive through the planning process with great follow-up emails and thoroughness with all the many correspondence through our 1 year of planning. T&C ran our day seamlessly! The team at T&C did the set up and decorating of our tables exactly to my instructions. It was an incredible feeling walking into our venue (which we had rented basically as raw space) and to see it all come together. My vision was executed beyond my expectations! Our guest tables were GORGEOUS!!! Saving the best for last was the most amazing food from the delicious appetizers to the scrumptious home style meal that my guests are still talking about weeks after the wedding. Ms. Carol Foster is an absolute professional and a sweetheart to work with. I miss our correspondence leading up to the wedding! We can't thank T& C catering enough for all the hard work and making our wedding day so beautiful! Thank you and Blessings! Lisa & Lloyd

Bobbing Apples Catering absolutely exceeded my expectations for a catering service. After…read moreresearching many catering options for our unique Brooklyn wedding, Bobbing Apples offered a professional, knowledgeable, and warm attitude. They were phenomenal! The food was exquisite, the attention to detail was remarkable and the price was completely reasonable. Best of all, I never felt as if I were being pressured into making any decisions. Michael Garrett worked with us from the very beginning. He listened to us and got a sense of our vision and then upon our request, created a truly unique, vegan friendly menu. Michael met with us at our venue on multiple occasions to help us design a floor plan, and schedule other arrangements. He offered advice to us on ordering supplies and other rentals. He kept in constant communication until the day of the event, and always made us feel confident that our wedding would be perfect. Our wedding ran like clockwork, the staff was professional, friendly, and always anticipated our guests needs. The bartenders created a delicious summery cocktail, the canapés were unique, the buffet table looked incredible, and most importantly the food tasted amazing! The staff and food got rave reviews from guests, and everyone left satisfied. Many of our guests said it was the best wedding food they'd ever had! Since the wedding, I have had guests reach out to me to ask who the caterer was. Michael Garrett is a truly talented chef, and event coordinator. If you are looking for a catering company to cater your wedding, do not hesitate to use Bobbing Apples! THANK YOU BOBBING APPLES FOR MAKING MY WEDDING THE BEST IT COULD BE!

The experience Chef RoyalTee provided for surprise birthday for two people left me speechless…read morehonestly. She & her partner Chef Gio really swept me off my feet. The decorations & ambiance was superb! They prepared a seafood delight right in the comfort of my home. I didn't have to lift a finger (talk about royalty lol) Starters Colossal Coconut Shrimp w/ Apricot Chili Sauce - Classic Crack Mac Cups Entree: - Snow Crab Legs - Lemon Pepper Jumbo Shrimp - Fried Whiting - Garlic Mash - Green Vegetable Medley Dessert: - Apple Crumble A la Mode The food ? ... Delightful, scrumptious, fresh & flavorful. I had leftovers for 2 days ! They are truly talented!!! One of the Best experiences of my life.... unmatched! Such a unique, well planned night! I seriously cannot believe what I experienced yesterday, worth everyyyy cent! They guys came as strangers, professional expertise chefs, did ya thing & left. Looking forward to book again in the future

Holiday weekend and we are on quarantine. This mom enjoys cooking but working in so many facets is…read moreexhausting. My work day ended at 3:30 and the delivery was before 6 PM and it was still hot. I ordered The Royal Boil, and my family was delighted. They ate and they ate, all I heard was bites and chews. The lobster, shrimp, crab legs, potatoes and corn on the cob were the bees knees. I will order again.

I just wanted to share that I had one of the best holiday meals with chef Jessica. She is a…read moretalented chef who has a passion for food and making people happy with great meals. The meal was a perfect blend of flavors. It was nicely plated it was presentable, delicious and something to have again. I look forward to her cooking again! I highly recommend her! My absolute favorite meal is her homemade tomato sauce

We hired Jessica for my moms 50 birthday dinner! We started off with the stuffed mushrooms and…read morechicken satay...both AMAZING! The guests were LOVING the spicy peanut sauce. We had a salad with a champagne vinaigrette followed with our main entree. We had filet mignon with roasted potatoes and asparagus. All of which was incredible. She came with a chef, dishwasher and server and all of her crew was professional and personable. My mom was so thrilled and the guests really enjoyed this private chef! Will definitely be recommending to people!

Always a good experience in good ole coney. Food decent and place is spotless…read more Always nice to return to Coney

I had my wedding here a month ago and I would give Riviera 10 stars if I could. It was such a joy…read moreand ease to work with Adam, Tommy, and their staff.  A true diamond in the rough of Coney Island and the best value out there for Brooklyn weddings! Extremely recommend this place. First, the space has been recently remodeled and it is truly gorgeous and modern. You don't have to worry about bringing in much of your own decorations - our florals, ceremony, table settings, and photos looked stunning against the Riviera's backdrop.  The service of the Riviera staff was also impeccable. Up to the wedding, they were responsive and helpful and kind. During our wedding, the staff took extreme care of us and our guests, and over-checked on us every step of the way. I felt very taken care of. At the end of the night, waiters had trays of water waiting for everyone as they headed home from the party. They even put champagne in the bathroom! Our guests were dazzled.  The food is also exceptional and aplenty. The cocktail hour had so many food stations our guests thought we wouldn't be serving dinner! Then dinner was another 3 courses of amazing food. Everyone commented on how delicious it was. The bar is top shelf and wine bottles sat on each table.  Again - the value here is out of this world! Highly recommend and thank you so much for a day to remember.