I held an event there, and I was discriminated against by one of the owners in front of all my guests. The way she acted was neither appropriate nor professional. From the beginning of the event, she was looking for ways to ruin it for me. She ruined the moment, and I paid a lot of money for that venue. She started threatening me, arguing that she would close the bar in the middle of my event after I had paid for an open bar, and she refused to serve alcohol to the guests. She is abusive and racist. I have videos and witnesses of how she treated me; she was never kind or polite to me, and she went out to say that they had rules, but they never give you a contract or explain what you need to do. I would not recommend a Hispanic person to hold an event at this place; it was a very bad experience. read more

I had my daughter's shower there and it was fantastic! The planning process is so easy and the owners were kind, efficient and accommodating. Everything went according to plan! Thank you Tammy and Teri! read more

Island Chateau has been on Staten Island for as long as I can remember. Parking is tight. The location is beautiful, nicely decorated. Service was good as it relates to clearing plates, refilling water etc. Bar service was ok, lines at the bar at times, drinks were light at best. The food was a mixed bag. Fried calamari was very good, the chicken parm was not great, the flank steak wasn't great. Desserts were great, ice cream was fantastic. Cannolis were freshly filled. All in all this was was an ok experience. read more

Island Chateau - Nicely decorated room - Caterers Near Me - Staten Island, New York

I have now had two parties at the island Château. The service is impeccable. The food is outstanding. The owners are wonderful. You go there and you feel like you're talking to someone in your family. I highly recommend the island chateau. read more

my family booked this place for my sister 15 and one of the owner the lady specifically was super unprofessional she grabbed my sister's hand super hard pulled her and did the same thing to my parents because she didn't like something very unprofessional and now she's spreading lies, saying we gave alcohol to kids total nonsense and unprofessional read more

bad experience one of the owner of the place was so unprofessional the trade that her give to us it was so nasty and do discrimination at all the times we spend a lot of money for a bad time in this place I never gone used again I believe because we are Hispanic she said I never gone let u have a event again in my place well I believe if u gone spend a lot of money u deserve the best of the best always the customer has the right?? But in my case they don't care read more

Had several parties here, food was amazing , service can't be beat. It's so beautiful and elegant for any type of affair. Teri and Tammy and their entire staff went above and beyond to please us and all our guests. Thank you for everything that you do. read more

staff was so rude and aggressive, kept giving dirty looks and was annoyed when we asked questions. I dont recommend coming here.

The biggest doubt I had coming into this place was that I had never heard of it, nor seen it in person. But as my fiancee and I looked for a venue for our engagement party, we were pointed in this direction, and I gotta keep it real with y'all, dear reader - the hospitality was endless. We had an engagement brunch, and while I didn't get to eat a lot (being the focal point of the event makes it tough to munch on pasta and pancakes), the little I did have was delicious, and everyone enjoyed their meal. The venue itself is beautiful, and they only book one event at a time, with one room, so no need to try to drown out the wedding down the hall from you. The key differentiator to this was the service. God help me I can't remember anyone's name, but they were spectacular, constantly refilling our mimosas, making sure that we had full cups for every toast, all while not being overbearing and interfering with the event. I cannot recommend them enough on service alone. I don't plan on having an engagement party again (heheh) but I would definitely have another occasion here! read more

Wife and I had our wedding there on February 24, 2024 and it was amazing. Food, ambiance, decoration and staff were top notch. All decor was left a few days before and we were not disappointed with the results. Tammy, Teri and the entire staff were extremely helpful with some last minute changes. I will definitely be back for large events. Pricing was affordable and even suggestions how to save money were made. read more

My wedding at Island was on 9/23/2023 Literally everything from the ceremony to the cocktail hour to the reception was perfect. The staff along with Tami and Teri were amazing and super friendly and helpful. Tami and Teri answered all of my questions along the way The maitre'd was so amazing and ensured everything ran smoothly and we knew what was coming next The lighting, video screens, tables, open bar, literally everything was perfect and this was truly the dream wedding I always wanted. I knew the minute I visited the venue that this was the place I wanted my wedding. The interior and the rooms and bridal suite are beautiful and great for photos. I felt like a princess to be honest. My step daughter also told me to go with this venue after we visited and now wants to have her Sweet 16 there. Multiple guests told me that this was the best wedding they have ever been to and they are going to use them when they need a hall. Everyone complimented the food and open bar. Cocktail hour alone was so much food and the main course was even better If I am ever in need of a venue again, this is the place and I highly recommend using them. Their prices were far better than the other places I visited. read more

Presentation of all food choices was lacking. Highlight of the disgusting meal was watching a server use her bare hands to grab multiple rolls ( I assume for herself?) while guests were waiting to also get a roll. Tongs were available by the way. Salad was dished out over the guests , why not serve individual plates of salad instead of shoveling it onto plates from a large plattwr over guests? Salad was drenched in vinegar and served with nuts. Steak was dry and overcooked. Everything with the exception of the chicken fingers was room temperature or cold. I. can't come up with anything positive to say about the food. read more

Island Chateau - Worst chicken Parmesean I've had in a catering hall. - Caterers Near Me - Staten Island, New York

I will start by saying anyone who wants to be treated like family and not a client this is the place to book your special occasion. Tammy, TerrI and the entire staff at The Island Chateau go ABOVE & BEYOND for their clients. My daughter and now son in law had their weeding planned right before the corona epidemic and unfortunately had to reschedule. Tammy and Terry worked extremely hard trying to make their day come to a reality. They were most patient because we had rescheduled numerous times. Quite honestly I think another venue would have just told us that there was nothing else they could do. However both Tammy and TerrI were extremely diligent on making their dream become a reality. When the day finally did come we arrive at the hall and once again both Tammy and TerrI and their entire staff did everything and then some to continue to make their day the most special day of their lives. The food was excellent, the room was immaculate and the staff along with both Tammy and Terry were literally on point making sure all went perfectly. They had their Happily Ever After due to the Excllence of The Island Chateau. One more little note my husband and I had our wedding at The Island Chateau 27 years ago and 27 years ago they were exactly the same, when we arrived at the hall my girls had left their bouquets in the limo, seeing how upset I was Tammy and TerrI and the staff had flowers left over from the previous party and quickly made four beautiful bouquets for my girls to walk into the hall. The family like qualities is why I and yourself should strongly have your affairs here. Tammy, Terri, and the entire staff at The Island Chateau we want to thank you immensely for all you have done for us through the years. All our love always xoxo read more

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Planning a wedding during covid is not easy! Tammy and Terri really worked with us and made sure we were not stressed through the whole planning process. They worked with us on the price and most of all, we had a blast at the wedding. We got so many compliments on how beautiful the venue is! It really is a hidden gem. The food was delicious, which all the guests complimented as well. Lou was our matre de and he went above and beyond for us on our wedding night. We were also told the waitstaff was very attentive and no one went without a drink in their hand the whole night. I would definitely do another party here in a heartbeat! read more

Island Chateau - Caterers Near Me - Staten Island, New York

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I had my daughters Sweet 16 there this past weekend. People are still calling me and saying what a beautiful party and the food was out of this world. Tammy & Terri are very kind and sweet. They accommodated you with whatever you need. We booked 18 months in advance and kept in touch thru out and never ran into a problem. Decor is beautiful and perfect for pictures. I give island chateau a million stars!!!! read more

This place went above and beyond for our surprise wedding. Everyone was so friendly from the staff to the owners, Tammy and Terri are both dolls and did anything we asked with no problems at all Louie and Sue where by our sides, and had drinks in our hands at all times! Cocktail hour was a hit and everyone was very pleased with the food! The next morning we woke up as husband and wife and said there was not one thing that went wrong and we have to owe it to the owners and staff bravo P.S. We shopped around plenty, and what we had on our mind for the budget this place was well in our range, and didn't break the bank - Also go with the house DJ - E-Squared ask for Alex and just let him handle everything from there. Thanks again for making our surprise wedding day so special! read more

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Had my daughters bridal shower. It was absolutely beautiful. Working with Tammy and the staff was a pleasure. No complaints everything was great read more

Island Chateau - Caterers Near Me - Staten Island, New York

Don't bother reaching out! Horrible experience trying to view the venue and horrible business etiquete/protocol.

Their business and people skills. I couldn't pay the last 500 towards the deposit for a party scheduled NEXT year and they released the date and kept my 1500 bucks even after I explained I was in a terrible car accident and couldn't give the 500 due to my deductible. I even asked if I can pick another date when I am able to give the 500 and was told no. Another person I know had their precinct holiday party scheduled in 2021 and had to cancel bc everyone had Covid and they wouldn't let them choose another date or give their money back. Another person I know gave the 2000 deposit for her daughter's sweet 16. Her daughter changed her mind but the mom loved the venue and wanted to have her sons communion there the same year as the sweet 16 and they wouldn't let the poor woman change her date from the sweet 16 to the communion date (only months apart and the same year) and wouldn't give her money back. Had I known all of this, I never would have booked there. Also one of the owners smelled very strong like alcohol during a tour as if she was drinking the whole day... never again and I'd never suggest this place to anyone. read more

Had our wedding here in 08/2016 and this was the best day ever! Went through 60 venues , and this was our first place and our last. The food was delicious the prices were perfect for our budget. The owners were super personable and that sold us! We loved our wedding, our guests enjoyed their time & If I could get remarried I would only do it here. read more

Our friends booked Island Chateau for their twin boys bnai mitzvah. From the moment we walked in, we were taken great care of. The cocktail hour had a bunch of delicious appetizers for both adults and kids. The bartender was making great drinks. The waitstaff was wonderful; they were doing their work seamlessly and capably. The buffet food was delicious-two types of chicken, flank steak, fish, potatoes, pasta, and then wonderful dessert-chocolate fountain, churros, ice cream. The DJ that they recommended was outstanding! He kept everyone dancing, laughing, playing games with kids, he really made the party super amazing. We were there for 4.5 hours, and time just flew. My friends have looked high and wide in Staten Island for a good place, little did they know, this was literally in front of their house! read more

The Island Chateau is the place for all your party occasions. The personnel and the manager- Tammy make you feel right at home when selecting the best package for your party and when providing superb services during and after your party. The place is absolutely beautiful and all that is provided is state of the art. The food is excellent and has a variety to select from ( excellent Italian food , gourmet appetizers and Asian food. Their menu has many excellent choices to select from . They also Provide you with an open bar for Your party that includes a savory and delicious home made sangria and beers. Their deserts are delicious and just perfect : cannolis, chocolate fountain , state of the art salad fruit , and ice cream . The price for everything they offer , you won't find it any place else ! If you want to get married or have the perfect sweet 16 for Your daughter this is the place anyone can afford and the most important part is their services , their professionalism and food. They provide you with a Break down of everything no hidden fees. Call then for an appointment and they are always available and reachable ! The we're responsible for creating one of the most beautiful moments for my daughter's life - Her Sweet 16!! Love them and love Tammy she is so professional and noble! read more

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My daughter had her Sweet 16 here last night. It is family owned and operated. No corporate nonsense to deal with. Terry and Tammy are friendly and professional and did not turn down one request. Menu changes were no problem. Some places tell you it's not part of the package. The staff could not do enough for my wife and I during night. Months of planning by my wife and the staff made it a fantastic night. Additionally we left our daughter's custom champagne glass there and we emailed the owner and she found the glass and called us back in 10 minutes read more

My god daughters sweet 16 was yesterday , what can I say besides spectacular service , wow above and beyond doesn't compare. This place is family owned , Tammy was great at explaining everything and making suggestions . Finally day of the event , Louie was awesome made sure everyone was taken care of . The food was delicious, the penne in vodka sauce and the steak from carving station was my favorite . The teens favorite was the ice cream . Definitely recommend this place . Thank you Island Chateau for such amazing service and making my god daughters sweet 16 a day to remember read more

Island Chateau - Second floor bridal suite - Caterers Near Me - Staten Island, New York

What a find!! We were looking for a venue that could accommodate 70 people for my daughter's baby shower. We looked up venues in Staten Island and Island Chateau seemed to have great ratings. So, we went there to check it out. We had a great experience from the minute we walked in. The venue is owned by two sisters who were both equally wonderful to work with. We decided on having a brunch and I'm so happy we did. The food was delicious, the room was so nice, and the service was great. A perfect way to celebrate our grandson-to-be. Everyone who attended said they were really impressed with the Island Chateau and many had said that they would consider having their next affair there. We used their recommended vendor Balloons Plus of Staten Island for our dessert table. She was also wonderful to work with and we also loved what she put together. What a great day! Thank you Island Chateau!!Thank you Balloons Plus of SI !! read more

This place is amazing. I had my wedding here. Everything went perfectly. From the day we started planning, the owners Tammy & Terri were patient and had the best suggestions. The food was delicious and plentiful. The atmosphere was beautiful and romantic. The Bridal suite is a beautiful space to unwind, take photos and eat undisturbed. The balcony overlooking the main hall was a very nice touch. The staircases and up-lighting made for beautiful photographs. The waiters, bartender and Matre-D were attentive and made us feel like royalty. The coffee bar to go at the end was a nice special touch. I cannot say enough nice things about this Venue. If you're on the fence about whether to have it here, please be assured you will have a night to remember. read more

Just had my daughter's sweet 16....and we just absolutely loved it!!! A four hour party seemed like a NY minute. Food was delicious/space was nice/clean and organized. I have ABSOLUTELY nothing negative to say......Tammy, Terry and Colleen are very helpful and always available to assist!!! read more

We just had the most wonderful wedding for my daughter this weekend. Words cannot express the gratitude I have to the staff of this amazing venue. Nothing but praise from every guest (which is no easy feat). Great food- great staff- great reception. Wish I could give more than 5stars read more

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Amazing and beautiful place to have a wedding . I worked with Tammy and she was amazing with helping me plan and with changing dates during unknown times. Our July wedding was absolutely amazing and magical. read more

Our daughter's sweet sixteen event was held at the Island Chateau. The food was great and the service was even better. The cost was reasonable and we had a blast. The owners are very hands on and made great recommendation for a decorator and an entertainment company. Both were superb! It felt magical. Highly recommended. read more

Don't know where to begin. Had my nieces sweet 16 there Jan 12 and the place, the people and the food were all AMAZING!!!!! The owners couldn't be more helpful. They are both extremely sweet and bent over backwards to make this experience just stupendous. The food was great from the cocktail hour to the sweets we could not have asked for more. They made what could have been a nightmare a dream come true. The venue was clean and beautiful. The staff couldn't have been more accommodating and wonderful. They made my angels Sweet 16 a day we'll all never forget. Thank you Tammy and Teri for everything you did. I admit to being a real pain but they both made sure that all our requests were granted. Teri spent the entire night at the party making sure everything ran smoothly. Highly recommend the Island Chateau for ANY event that you need perfection. read more

Everything was beautiful! Hall is clean, food great, hall looks amazing. Highly recommend.

Exceptional ! The venue is beautiful ! The food is on point! The personnel is fantastic ! We had my nieces bridal shower this past weekend, Sue, Frank and entire staff accommodated our every wish ! Thank you ! I would have an affair here in a heartbeat ! read more

A great option to have family parties, showers, proms, weddings, etc. The interior is really nice and offers a big dance floor. There's a lot of tables to fit a lot of people. There's a salad bar, open bar for drinks, and desserts bar too. read more

Perfect! We had our wedding here almost 5 months ago and everything went smoothly and perfect. The rooms have been renovated and are gorgeous! The wait staff was helpful, kind and on top of everything. Louie was fabulous and Terri and Tami were the best! Terri and Tami took the stress out of planning and did everything to make sure the day went as we planned. My husband is a pescatarian and I'm vegan and we had several choices to eat and drink that accommodates us and our guests. Everyone and I mean everyone of our guests that reached out mentioned FIRST how good the food was, the beautiful decor and more importantly, that the liquor was strong, not watered down. One of the other big reasons I love this venue is the fact that it is one party at a time. We had the entire venue to ourselves. I could write an entire chapter of how great Terri, Tami and her staff are but you would do better going on your own. Thank you Terri and Tami, everything was FABULOUS and sparkly. Love you ladies! read more

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I have no regrets booking the Island Chateau. Tammy was so patient with me. I am not your typical bride. After my wedding, Tammy named me "last minute Lin". haha! She did so well with me. Always stood by me making sure all my ducks were in order. I was a little lost planning my wedding but she made life so easy for me. From the food all the way to the decor, she made sure my day was perfect. My wedding exceeded my expectations. How crazy?! My husband's family is HUGE on food and I have to say it was phenomenal. The cocktail hour was so delicious!! We added the venetian hour and that was great too! The place was gorgeous!! I loved the lighting in the reception room. Ok, the last thing I'll say and the most important, they treated my family like their own. So sweet and so accommodating. That for me, was perfection. Couldn't ask for a better day. read more

What a great venue and even greater staff! I attended a sweet 16 there on 4/14 and the bartender Kevin was on point all the time and just a pleasant person to speak to. Top notch service. I will definitely recommend this venue to people in the future and kudos to Kevin the bartender for making a great experience even better! read more

We had planned our daughter's Sweet 16 back in 2019. Unfortunately, due to covid, the party was postponed and postponed yet again due to covid. The date was set for this past January and because Mother Nature interfered (blizzard), we postponed it again. The Island Chateau was "more than" accommodating! They were in contact with us throughout. We finally had our party on March 12 and to say that everything was perfect is an understatement. Tammy and Terry are exceptional owners. Their staff greeted us with warmth and were so helpful throughout the night, and they knew what we wanted before we asked! The food was beyond delicious. Planning a party is stressful under any circumstance, but because they have been around for over 40 years and have staff that has stood by them throughout, our event was truly spectacular. Even when we thought we wanted more food choices, Tammy guided us away because the choices we made were enough; no one was looking to spend more of our money. Their recommendations for decor and using their house DJ/Photography was lifesaving. It gave us less to think about and stress over. Thank you for the exceptional service, food and your utmost professionalism. Your team is the best and so are you! Should we need another venue for a party, there is no doubt in our minds where we are having it. On behalf of our daughter, Ava, and her parents, we thank you for making her Sweet 16 a night we will always treasure! Peter, Elena and Ava Spano read more

I just had my wedding at the Island Chateau, June 21st 2014. First off, Tammy, Kathy and the whole crew are a dream to work with. Always attentive, responsive and above all especially caring. Everything down to our bartenders, and our Maître d - Louie( SO AWESOME). You and your guests will feel like royalty. All my guests said their servers were amazing and sweet. The food is also top notch - no wedding factory here. Every single one of my guests (no joke )raved about the food. I am also still eating my leftovers. Its that good. You get so many choices. Cocktail hour is huge. And I can honestly say this isn't one of the places you have to fill up on cocktail hour cause you won't like dinner. You will like everything you put in your mouth here. Our cake was included in our package and came from Bueno Bakery - also delicious. It was great to not have to stress the cake after the tasting since they will work directly with the vendor so its a no brainer. We also used Platinum Entertainment for our DJ and lights and since they are familiar with the venue they were a breeze to set up. Our photographer was Emerald Studios (we got Rich and everyone should have Rich in my opinion) who was also great but I will write separate reviews for the vendors. Back to Island Chateau. You get a huge bridal suite with your own cocktail hour in it so if you have to take your pictures during that time don't worry you won't go hungry. I would suggest taking your pics before your wedding (as I did) so you can really enjoy the whole wedding, but that's just me. The lobby is perfect for photos and they even have a cute bridge with a lovely background for some cute shots. The reception room is huge and has the largest dance floor on SI which was very important to me as my friends and family LOVE to dance. Also the uplighting in the place is included with the venue and is so beautiful! The cocktail hour and reception are in the same room. I know some people might be thrown by that but it was honestly lovely AND my guests say they actually really liked it that way! No hubbub and moving around other than where you want to be. You can put your stuff down and be comfortable the whole night. The process of clearing out cocktail house is seamless so you don't even notice or have to stress it yourself. You really just get to enjoy yourself to the fullest. The only sad thing, is now my wedding is over! And I would love to do it all over again at The Island Chateau!!! read more

Stepping Out Of The Box Just recently my 50th Birthday celebration took place at the Island Chateau. I cannot say enough about this impeccable venue, the knowledgeable courteous staff, mouth-watering food and elite service. When looking for a venue, I wanted the complete package: perfect venue plus great food. It was a challenge with all of the other places I went to on the Island. Most had one of those qualities but not the other, some neither. I didn't want the same old, same old. From the moment I walked in I instantly knew the Island Chateau was the home for my half-century celebration. Also note, this venue offers you the uniqueness of only one party at a time and that party would be yours. During my first sit down to discuss party possibilities, I instantly bonded with Tammy and her in-house planner Colleen. There was no pressure. They always went beyond accommodating ANY request you made. Their ease made your visions a reality. As most know, planning a party can be and most likely will be a stressful situation. There is always the unforeseen party planning stress at all. As a matter a fact they were more therapeutic then anything. My party had three different separate components. A casino set-up for two hours, a singer for one hour and three hours of dancing. The seamless transition from casino, to dinner and on to dancing was amazing. You would never know or did my guests ever see the room transitions- it was magical. My one request regarding food was no, no, no to pigs in a blanket. This is not the type of hors d'oeruvre I wanted served although, it is the #1 requested hors d'oeruvre for most Staten Island events. Let's talk succulent baby lamp chops, seared tuna, pulled pork crostini, brie and raspberry pastry puffs- salivating yet? Well you should be. I was also thrilled to find out I had Certified Organic choices with the meats and vegetables. I could go on, but why, when you can just can give them a call, make an appointment and review the full list of non -Costco hors d'oeuvres yourself. For three hours hors d'oeuvres were passed out via white glove service. Followed by three stations set up with various dinner choices, have I mentioned the seafood and vegetable risotto? The melt in your mouth prime rib and filet's quality were top of the line. The pasta was as if it was just made fresh in the kitchen. The lobster ravioli was to die for. I am not talking cheese ravioli stuffed with traces of lobster, the chunks of fresh lobster were a very prominent part of this ravioli. Quality at the Island Chateau is not a question. They pride themselves on it. Please let me note that all 101 people that attended my birthday could not find one negative thing to say and it can be a critical crowd. When all your guests continue to call you for months after the party and name EVERY food item served - you know it left an impression. You can only hope your guests will say "I wish we could do it all over again" and I was over the top when they did. This was the party I always wanted and water doesn't even flow as smooth as that night did. The feedback from friends and family was not the normal after party kudos of 'All was good". These attendees were not dishing out simple critique but spent hours going on and on about the venues clean line smart décor, the incredible mouth watering food, the attentive staff, the amazing maître-d service, the friendly bartenders, the impeccable cleanliness of the venue, the fresh linens, the parking, the delicious champagne, the seamless transition from one component of the party to next and on. My review is really for Staten Islanders/Party Planners who choose to look beyond Staten Island for more then just the typical SI party. The good news is, you do not have to leave, as a matter a fact - tell your New Jersey, Pennsylvania and other NYC Borough friends to head here. Now don't get me wrong, if I wanted the template or traditional party/wedding they can accommodate and again do it very, very well - but know you can take time to step out of the box, make your party unique to your style and tastes. Your vision is their concern at the Island Chateau whether it is simple or fancy, large parties or small, brunch or dinner, cake or cupcakes, Top shelf bar or wine, beer and sangria, on-site ceremonies, elegant, club like or contemporary. Stop dreaming about your perfect party and make your appointment today to discuss with The Island Chateau how you can have THE most extraordinary memorable parties of your lifetime. There's a reason they have been successful for 39 years with little to no advertising. Run don't walk to Staten Island's Best kept Secret! read more