I understand that this is in a casino and i'm sure they are exhausted with the people that come there, but I feel like the staff just wasn't as friendly as they always are at the other ones I got too. I like where the restaurant was located. And I really liked that they had this in the casino, and the food was good. I mean, it's chick fil a so it was good.I just felt like it could have been better read more

We ended up eating here because the restaurants at Mohegan were all booked up. We were on our feet walking for like 6 hours and were just looking forward to sitting and eating quick. There only was like 4 tables and they of course were all taken! The food was good although they forgot my Chic Fil A sauce. They need more seating area!! read more

Despite being super busy because I went during a convention, the checkout person was super kind and patient when I ordered several meals and the food came out very quickly. I think the food tasted just like any other chick fil a. read more

Food is good. And the only place where the staff isn't afraid to say or call each other the N or the F word. It's like I'm back in Bridgeport. Love the atmosphere. Feels like a rap music video. read more

I came to the location at Mohegan Sun. I feel like the only terrible thing is the lack of tables to sit and eat. The staff was great. The menu es are easy to read and although the lines are long, they move pretty quickly. It was 6 of us and everything came out correct and quickly enough. Food was great. read more

If I walk by and there's no line...I'm in! Otherwise, I just keep going. The staff is friendly and orders are ready pretty quick. Once you order, you need to wait outside until they call your number that your order is ready. I am glad that they do have a grilled chicken breast bites as an alternative for not eating my usual fried chicken sandwich and fries. They're both good, I have a choice for good or bad eating. haha They are only open for takeout and they do practice social distancing. Masks are required for staff and customers and they do provide hand sanitizer. read more

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Went here on August 17th 2023 for a bite to eat before the concert at mohegan sun. We ordered The Chic Fil A sandwich meal with Dr. Pepper, and another meal with the Chic Fill A Deluxe sandwich with root beer. It also came with Waffle fries. Cashier was very nice, and helped us with our order. Order was also ready in a timely manner. Paid with a credit card and it was $30 for both our meals. Both sandwiches were good, and we also tasted the chic fil a sauce, which was very tasty. We enjoyed our sandwiches. The sandwiches also tasted good, and it was nice and hot. May be back when we are in Mohegan Sun again! read more

When I was visiting Mohegan, I went here a few times. Definitely fast, delicious, and easy food when at Mohegan. The store itself is small and the menu is a snippet of what the main stores would offer, but they had the essentials! Had great nuggets, fries, etc. The coffee and cold brew coffee were not good but hey can't be all winners. The food though was a hit. I tried it once for breakfast which was okay, but the nuggets and fries are why everyone goes so stick to the regulars and you'll enjoy it read more

They don't even deserve one star I got raw chicken and they told me that it was OK because all their chicken is checked with the thermometer and they serve it like that. I told him this shit was unacceptable and he told me don't cuss at him. I never cussed at him I made a clear point you're trying to justify raw chicken and it's very unacceptable, Matt the General manager needs to work on his customer service skills didn't even offer to replace it, and I told him I was in the casino and work in the casino. My best advice to the store itself is if you check all your chicken with the thermometer, you should probably check the thicker part of the chicken not the middle that's thinner than the ends. I specifically asked for fresh chicken because when I ordered food to go yesterday, I ordered lettuce only and got soggy pickles and bad lettuce on my sandwich. Somebody should serve him raw chicken so he can see how it feels after biting into it. The two African American workers that were up front were great at getting my order right is the only perk of this place !!! read more

Chick-fil-A - Raw chicken - Fast Food Near Me - Uncasville, Connecticut

Casino Location: Called in a catering order for 11:45 am. Of course I'm here at 11:40. I waited until 11:45 asked for a time expectation of when my order would be ready I was told 1 minute. 15 minutes later my order comes out a large catering order in for medium sized paper bags. I say to the gal I'm the only person here do we have a larger bag to walk it out to my car with she said nope we are out of those bags. Lo and behold walking to my car one of the bags, bottoms, bricks, dumping everything the side of tomatoes on my suit. I gather everything and head to my destination 25 minutes away to my destination only to find out they forgot to include any sauces ‍‍‍. Come on guys! It should have been ready, properly pakadged with everything included read more

This Chick-fil-a location is very unlike the other charming locations that most Chick-fil-a patrons are probably accustomed to. Food isn't as crispy in my experience, staff is significantly less friendly, and the atmosphere is very heavily influenced by its location inside the casino. Nothing against it being here, it could be some kind of an oasis within the casino if it were more similar to other locations. You usually aren't greeted, the cashiers don't often say "my pleasure" when checking out, and the generally cheery attitude are noticeably lacking. Not a terrible place but if it weren't for the branding, it would not be recognizable as a Chick-fil-a. Management probably just needs to emphasize the importance of positive attitudes and make it worth their employees' while to be here, if they want to uphold the values of Chick-fil-a at large. read more

Every time we passed it in the casino this Chick-fil-A was packed! When we ordered the chicken sandwiches were hot and juicy. Must be the great turnover in food production (aka sandwiches not under the burners that long). Highly recommend this establishment for a quick bite to eat. It is located on the second floor and has a natural skylight in the region so you aren't in the depressing casino fake lighting. read more

Chick-fil-A - Spicy chicken and regular chicken sandwiches. Located in Mohegan Sun. - Fast Food Near Me - Uncasville, Connecticut

First time ever in a Chick-fil-A - I wanted to see what the big deal was. Plus I wanted a quick meal as opposed for a long wait, which explains why I chose this as opposed to all the eateries at Mohegan Sun. Typical fast food, but in all fairness the chicken in the sandwich was actually very good as were the waffle fries. The lettuce in the sandwich didn't look good, so I took it out. Prices were typical fast food - added with the location of course. Staff was ok. Limited seating. Tables weren't clean, but it was busy and there was no chance for anyone to clean them. You can say you want to stay, but they still give it to you in the bag, Located in Mohegan Sun, it's probably one of the more quicker and cheaper options depending on your mood. Not sure if I will ever go back to any Chick-fil-A, but it's better than probably a lot of the other fast food options out there. This location is good if you want something quick and on the go. read more

Stopped in for a late night bite with my husband before heading back to our nearby hotel. We each ordered a chicken sandwich meal with waffle fries. It was nice that unsweetened iced tea was available for a drink option. I hate ordering fast food meals (the once in a blue moon that we do) and soda/fountain drinks are the only options and you are typically charged more or have to buy a bottle of water separately) There is Chick-Fil-A sauce apparently. We heard another party in front of us request some, so we were intrigued and asked for some as well. It was the perfect way to bail out the pretty bland fries. (We should have known better, they were just as bland at the North Haven location) I'd say it was a honey mustard-ish flavor with a different type of tang to it. The chicken sandwiches were pretty delicious and there wasn't really a wait for ordering or the time that our food was ready. My husband went up to the counter for ours, but we also saw that workers bring them to tables too by using these weird vertical cube like vase containers that are different colored with different menu items. So instead of getting a number per say, you're order is identified by a match up. Like if your container is purple with a picture of chicken nuggets on it, that's the tag on receipt. Interesting touch. The seating part of the place could have used a bit more upkeep. You can see from one of my pictures the overflowing garbage, which was later attended to by a worker who as he was clearing some, he totally knocked over a cup of ice/watered down soda and ended up making even more of a mess. Thankfully we found a fairly clean table to sit at, but we observed 3-5 other parties of people wanting to sit. There were crumbs, old ketchup packets, napkins, etc all over the other 3-4 nearby tables and these parties took one glance and ended up walking out to find alternative seating outside of the restaurant to enjoy their meals at. read more

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The food was cold, the service terrible. I love chick-fil-A normally but was super disappointed by this decision! They would not allow me to use my app and also did not have mustard or utensils. A waste of money. Still hungry and hoping the food that I ate doesn't make me sick. Go to Bobby's Place. NOT here! read more

I have never tried Chick-fil-A but have heard about the crazy following for them. My friend and I were going to a concert and needed a quick bite. While the bite was quick, the line to order and to get the food was tiresomely long. We ordered 2 chicken sandwiches, nuggets, fries and a couple of drinks and that took 30 minutes. At first bite, I wasn't impressed. Mind you, we were super hungry so anything would have tasted amazing by this time but we didn't love it. Unsure what the hype or why people love this chain so much. read more

Chicken burger a Cow's BFF. I have a love hate relationship with this place. I love it but hate it that there not in all the states mainly Hawai'i. This location is for the Mohegan Sun casino so you know they're going be busy no matter when time of day it is. Like all the other Chick-fil-A, they're not open on Sundays and it's not a 24hrs establishment like some of the restaurants in the casino. I believe they close at midnight but not entirely sure. The menu is small and simple just like In N Out Burger (a Chicken's BFF). Each time I've been here I get the chickens patties fried but you can get them grilled. Either way they're are hot and juicy and the waffle fries are crispy and just as hot. And always get the signature sauce yelpers. It's goes great with the burger and fries. If you do have a sweet tooth, the sweet ice tea should help your craving and the chocolate chip cookies are always warm here. Overall five stars. The staff is nothing but smiles and helpfulness and well the food is simple. But sometimes simple is best. Now excuse me, I'm going try this sauce with the shake. JK M read more

Good evening everyone. Unfortunately I'm Thoroughly disappointed in this specific branch. Not authentic chick fil a ice, the workers don't have that southern hospitality that all chick fil a workers all have down south. They don't carry mac and cheese, and gave me burnt fries. Fellow comrades that live here, I'm sorry that you have to endure not having Mac and cheese and not getting the full chick fil a experience. Have a good night everyone! read more

Best fast food chicken sandwich's and nuggets on the planet.spicy chicken is my personal favorite and my wonderful wife enjoys the chicken deluxe sandwich. We've never been disappointed ever. Lemonade,waffle fries & sweet tea it's All good .God Bless All my fellow foodies Ps. I got my Chick-fil-A I got my Chick-fil-A I going to have a Blessed day! read more

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Chick-fill-a always fills my stomach, though this location seemed to be pushing out orders slower than usual. Other than that food came out great. read more

Upon entering the one way line to order, I noticed that all of the staff were wearing masks. We were quickly greeted and the gal that took our order was incredibly sweet. It was our first time at a Chick-fil-A and she was helpful and patient and taking our order. Once we placed our order, we walked down the one way line to the outer area where our food was brought to us once it was ready. It was a great and safe way for us to get our food. The chicken was good, but I thought it was too much with the biscuit. I probably will ordered different next time, but they were only serving breakfast at the time. The hashbrowns were great. read more

Chick-fil-A - ows a cow holding a sign - Fast Food Near Me - Uncasville, Connecticut

They are open. They have a great system in place for social distancing. You will wait a little bit of time for your food but it is well worth the wait. The staff was friendly and accommodating. read more

Definitely not up to the standards we are used to. Food was warm barely, waffle fries stale and cold. Complained and got no where. Very very disappointing. read more

The chicken served here is awesome. Cannot describe it any better. Full of flavor, crunchy coating, succulent chicken and NO GREASY FAT OR OIL to contend with. The Potato Waffle Fries are off the chart for flavor and beautifully seasoned. The service was excellent and very friendly. Small little joint that gets VERY busy ... quite fast after shows etc. Fantastic experience. Very highly recommended. read more

Great tasting chicken sandwiches. Staff are always friendly and helpful. Like that we sit at the table and they bring your order to you. TIP - remember that they are closed on Sundays. read more

Chick-Fil-A is known for quality food and friendly staff; this location has both. I stopped by during a busy dinner rush, there were plenty of staff working, all well trained and proficient. I was served a delicious fresh meal, it filled me up and got me ready for the tables. I know where I'll be going for a quick fil up next time I've got the itch. read more

Chick-fil-A - Fast Food Near Me - Uncasville, Connecticut

Was at the Mohegan Sun for the Naismith Hall of Fame Ceremony, and my friend and I needed something to eat prior to the ceremony and we decided on coming here. I got the Sandwich combo and another sandwich. All was very good, and the service was very good. read more

I'm sorry, and I hate leaving poor reviews, but this is the worst chick-fil-a I have ever been to in my whole entire life. I waited over 20 minutes to order my meal, then waited another 15 minutes to get the order, and meanwhile watched the staff all go on breaks or just walk off into a different part of the casino. Especially since this was right before a show and at their busiest hour, it was unacceptable to only have 1 person working the register with a line almost going across to Carlo's bakery. Tastewise my food was ok but I had to gulp it down in 4 minutes and didn't really get to enjoy it. The seating situation isn't too favorable either and they really didn't think things through. read more

Went for breakfast the hash brown box was half full if that. Got looks for asking for a drink refill...

I generally don't leave reviews for this type of establishment but my experience this morning made me pick up the phone and open Yelp. I like Chick-fil-a but I am not as huge a fan as some. Was at Mohegan Sun looking for breakfast and saw that this location was open. Morning meals with chicken on a biscuit, hash browns and coffee plus they have fruit cups that would be perfect for my daughter. Great. Gave my order but was disappointed to be told that they did not have any more fruit cups. I think the cashier saw the disappointment on my face and asked me to wait and went back to the kitchen area. She came back and said if I didn't mind waiting that they would make one for me. I said my many thanks and waited off to the side. After a minute or so, a person came out from the back and told me they were out of apples and asked if they could put extra berries. Yes please, my daughter loves blueberries and strawberries! Waited a couple of more minutes and the same woman came out with a bag telling me sorry for the wait. She made me 2 fruit cups and gave me a certificate for free nuggets on my next trip. I thanked her again and told her not necessary. She thanked me for my patience and was on her way. I walked away with some much needed hope for my fellow man (and woman). I mean who does this in this cynical world. Chick-fil-a, your workers earned a lifelong customer today. The chicken on a biscuit was awesome, crispy and juicy. Hash browns were delicious. Coffee was strong and like a neighborhood diner Java in the best way. Oh and the fruit cups? My daughter had both. read more

Awful location, awful, awful , awful. The service at the Mohegan Sun location is possibly the worst I have ever seen. I am a 56 year who has been to a fair share of fast food joints! I will never go back to this location and possibly never again to a Chik Filet. read more

This was my first time eating there and it was great! We sat outside by the escalator and was still attended to. Reasonable prices and friendly staff. The only thing I will be back for sure! read more

Chick-fil-A - Fast Food Near Me - Uncasville, Connecticut

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I came here with my boyfriend. Our expectations were high, as it seems to be a very talked about food spot, although we didn't exactly see what all the hype was about, we still enjoyed our food. For 2 meals we dropped about 30 dollars which isn't bad for the location. Would come back again! read more

Chick-fil-A - We spent $30 on 2 meals and cookies. It's a little pricey and the hype made my expectations higher but it's still good! - Fast Food Near Me - Uncasville, Connecticut

I have gone here multiple times and for as much as they have gotten more right they have gotten it wrong more times. They constantly forget stuff and rip me of. I understand if this happens once or twice but it has happened 5 or 6 times read more

Never had Chick-fil-A before so I was thrilled when I heard that they were opening at Mohegan Sun - the excitement was very real. Their whole menu is mouth-watering. From their chicken sandwiches and waffle fries, to their dipping sauces and refreshing drinks, Chick-fil-A satisfies their customers. I have yet to try their Frosted Coffee and Grilled Nuggets so I'll save those for the next trip. Their brand is known for their service so I was a bit disappointed at the staff's lack of enthusiasm - still nice people though! I'll be back the next time I'm craving some waffle fries, so tomorrow. read more

I visited the restaurant on July 5 the inside and outside seating area tables and seating were dirty with food crumbs and napkins . The food was ok the chicken nuggets were a little salty ,fries were good . They had a least six workers and the place was not over crowded ,can't imagine why no one could have cleaned the seating area covid is still out there. read more

With this being the closest Chick-fil-A to Groton, if you come at the right time, it's always worth it. It's inside the casino, so you generally park in the summer Peking and have to trek across the casino to get to it, but in the winter lot, the walk isn't so bad. From my experience, the staff is trained and super nice as always. The food comes out in a decent time, even when it's busy. It gets busy super fast, but I mean it's fast food in a casino, people wanna get back to gambling. The seating could be better, it's very limited inside, and they removed some of the tables in the open area, which also limited it some more. All in All, it's a chick fil a, in a casino, super busy at most times, plan accordingly. read more

Enjoyed a spicy deluxe sandwich from Chick fil A at their casino location last Friday night . It was the first time and after all the hype was a little disappointed. It was a bun issue. It fell apart after the second bite. The chicken was good , moist crispy and right amount of spice. I will have to try a second time , with a better bun for a true test of their product. I m sure it will be better. It's a nice fit for Mohegan for this quick serve restaurant . read more

Hello, my name is DeNayquaveous DeMarcus Cousins III, and I would like to say the fine young thug has done the most exquisite job serving me and my home boys at Chick-fil-A today. He had the swagger, he had the jagger, he had the looks, he had the cooks. This made me wanna jump over the counter and start giving him the slopiest, topiest, head he has even seen or experienced in his life. Ongggggggggggggg read more

Had to wait over 20 minutes for just two sandwiches. But they compisated me with a free sandwich.