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Chick-fil-A

2.5 (138 reviews)
Closed • Closed
Updated 1 month ago
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Chick-fil-A Photos

Business Info

CHICK-FIL-A ATMOSPHERE

What's the vibe?
Moderate noise
Good for groups
Dogs allowed

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Recommended Reviews - Chick-fil-A

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Chicken sandwich
Brisa B.

I've never had a bad experience at any Chick-fil-A location. To start, we did a mobile order and ordered everything to our liking. We then got our order confirmed TWICE. We ordered the Classic Cup meal which comes with a special cup and they forgot to give it to us. I ordered a regular chick-fil-a sandwich with Colby jack cheese and it came with just bread and chicken. Their line system is terrible and cars are constantly having to wait for other cars in the other line. We took our food home and noticed there was NO SAUCE after we had ordered 6 different sauces and even confirmed TWICE. For chick-fil-a's being very organized, this location is far from it. Sad to see it. Why confirm an order twice if you're going to not fulfill the requests??

Khamphone K.

First time at this location. Ordering our food at the drive through was fast but getting our food took a while. It was about 15-20 minutes of a wait; long line of cars. I don't like how the drive thru line layout was. Overall, the staff is always nice at all Chick Fila locations. Food came out fresh. Thanks for reading my review. Have a great day

Megan M.

Went in for breakfast. The store wasn't busy at all. I ordered and got my food within 5 minutes. The chicken was a little dry but still good. The biscuit was fluffy.

Cold brew / dinning area
Sarah S.

First time here at this location and let me tell you ... it was fantastic! Clean store (including bathrooms ) , quick service , friendly service , and super hot , yummy food ! We ordered the #6, grilled chicken nuggets . So much flavor ! Also, the vanilla cold brew for this coffee lovers ... better than Starbucks ! Stop and eat here... you won't be disappointed

Cobb Salad
LINA M.

I only ever come here for my son. Not sure what the hype is because I find nothing special of their food it's average fast food to me. This location always takes forever at the drive thru. I always order on the app to pick up at the drive thru and it still takes long no matter what. They need to find a more efficient way to serve the drive thru line quicker because waiting 20-30 minutes for the entire ordeal is a bit much.

Clarissa G.

Horrible, this place gave me and my daughter Norovirus. Please enforce health policies, gloves, and frequent handwashing. Clearly they haven't worked on any of their health violations. Sad to say but we will definitely not be coming here again and this is our closest chick fil a.

Alberto C.

I been coming here for a bit now since they opened. Lately they have been slacking a bit in their service. But today my friend and I stopped by and did a drive thru order. I got home and was ready to eat. As I took a bite of the nuggets I saw the nuggets were raw. I cut all the pieces to check and all were the same! I called their phone and was directed to someone else and referred to go to the store. I line up in drive thru and let them know I would like to speak to a manager and the manager never once apologized for the inconvenience or the incident. He seemed very careless. As we know raw meats is something that is dangerous I would expect a different approach to this. I waited 15-20 minutes for the remake of this plus was asked to wait out front from the drive thru. This food was for a baby, now if I wasnt to check this food it could've ended bad. Not a great experience from this location. Every time the are slacking in service and food quality!

My large fry is more sauce than fry lmao. Lwk chill tho.

Sauce with a side of fry ahh chik fil a. Would you like some fries w your sauce ahh chik fil a.

Joshua S was rude and condescending in the most polite manner. I did not agree with size of cone. Last time I'm coming to this location.

Taura G.

Good food, slow service in drive thru. Please hire more people. It's pretty obvious that you are short staffed. Food quality is great here. Waited 17mins in drive thru for our food, one Chick Fil A Meal with a shake. We want to see this place shine, lots of high schoolers getting out of school...check their apps. A couple of kids in line with us said they had been waiting 2 months to get hired.

Ramona M.

Every other week we give this location a shot (mainly because it's the closest). The service and food quality still hit below standard. Although for the first time ever, the fries finally hit the bottom of the brim this time- my toddler was left with some burnt Mac. Guess we'll drive the extra minutes to the Grossmont location.

ows the entrance to a restaurant

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3 years ago

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4 years ago

Hands down simply the best chicken sandwich period! It is worth the wait (sometimes)! I will go out of my way for this sandwich!

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4 years ago

So nice to have this in the neighborhood. Large and super clean. Employees are amazing.

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Page 4 of 4

Ask the Community - Chick-fil-A

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2.4(244 reviews)
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Drive thru uses AI to take your order which is interesting. We got the burger (their burgers are…read moregreat) and then for some reason the fully loaded fries (which were so salty we could not finish them). Wish we just got two burgers. Fries are ok, not great but not bad. Fairly quick drive through. Never been in the restaurant but there is enough parking.

I had a very disappointing experience at Rally's. After paying for my order at the drive-thru, I…read moresat waiting for almost five minutes before another employee had to tell the cashier that my car was still waiting. She looked surprised that I was still there, and I had to remind her that I was still waiting for my food. When she finally handed me my order, I asked for a sauce. She told me it would cost 75 cents. I explained that after forgetting my order and making me wait, they shouldn't be charging me extra for one sauce. She responded that she had to keep track of inventory. I asked to speak with a manager, and she told me that she was the manager. She said her name was Sacramento. One complimentary sauce after forgetting my order and making me wait wouldn't have hurt the restaurant's inventory. Good customer service is about making things right when the restaurant makes a mistake, not arguing over 75 cents. Sacramento, You never know when a customer could be a secret shopper, and based on how this situation was handled, the service would not have met expectations. Very poor customer service from Sacramento someone representing management. A manager should know how to handle situations like this and make things right for the customer. I expected much better from Rally's.

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Raising Cane's Chicken Fingers

Raising Cane's Chicken Fingers

2.6(120 reviews)
4.5 mi
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I was picking up dinner for a family member, and for myself I had not eaten dinner yet so I decided…read moreto order two chicken strips and cole slaw to quickly eat at Canes in Rancho San Diego before I dropped off the food. The order arrived within minutes. When I received all of the food, I noticed that neither myself nor my family member got any Cane's sauce. Why would they not place it in there in case someone liked the sauce? In this case, neither my family member or myself liked the sauce, but it's the principle of the fact we may have liked it and it was not in either of our boxes. I ordered a four-piece chicken strip, two coleslaws, and bread for my family member. And, just two chicken strips and a coke slaw for me. When I opened my box, I noticed I received the smallest chicken strips. Whoever was placing the chicken in the box did not seem to be detailed or mindful if I got the biggest pieces. They did not take the time to place the meatiest chicken pieces in my box. I have no idea why. It was pretty disappointing and annoying. Hopefully, when reading this review, positive improvements can happen. I did, however notice they took pride in keeping the place clean and they were very friendly. I never come here because I enjoy grilled chicken and stay focused on a healthy diet, but tonight since I was picking up the food for my Dad and I had not eaten yet, I decided to order two chicken strips and eat it here quickly. It did not hit the spot, but then again I am not surprised because I don't order deep-fried chicken. I did like the coleslaw however, and I enjoy their toast, but did not order any for myself tonight.

Horrible service, horrible atmosphere, and the food isn't even that good. There is a bunch of…read moreclueless teens working here. Store manager clearly isn't involved or just hires clueless teens. I get it... you maybe want to give a teen their first job but you're responsible for their trainings. Went here on Mother's Day for the buy one box combos get a free box combo for mothers. We did not know you had to have a card registered. We pull up to the drive thru and are met with a teen saying, "yeah, we have that going on but the people at the window can help you." So, we ordered 1 box combo and 1 box combo free. We get to the window and another "teen" says, "I don't know how to do that." So, she gets the lead or whoever they have. She comes back and says, "yeah, sorry I don't know how to help you with that and I just know you need the card for that." Our response was, "seriously?! The teen back at the order station said you would help us. We waited in line just to be told sorry it's full price for the 2 box combos." Long story short, we left. I've worked in the food industry and the branch manager or store manager needs to do better. You hire teens who are rude, disrespectful, and clueless. I know you're probably just collecting your check but that's poor management. Do better. There's a reason why so many other reviews are similar to this review. My spouse was really looking forward to having a free box combo on Mother's Day and you screwed it up. I'd advise anyone reading this please go to another location with staff who actually care. Don't support this location. In a world where most people are rude... you don't want clueless teens being rude as well.

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3.1(388 reviews)
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I was craving chicken when my Mom and I were shopping so naturally we decided to come to ChIck Fil…read moreA. We were greeted friendly and professional by a gentleman by the name of Noah. I really was impressed how he asked how our day was. It showed genuine interest in the guest, and I truly appreciated it. My Mom ordered the "Spicy Chicken" sandwich which she said she really enjoyed. I ordered the "Grilled Chicken Club with a side of fries for us both to share. My sandwich was juicy, flavorful, and delicious. We both loved the fries as they are thick cut crinkle cut with perfect flavor and not loaded with salt. We order two drinks also. It was clean inside which really makes a big difference to me showing that the staff cared. A perfect all-around experience! They have so much to choose from on the menu and the service is always perfect and on point.

I just want to leave a review based on the hospitality aspect. I came in tonight and was greeted by…read moreJohn E. This guy has the type of personality and efficiency that any restaurant worth their salt, should hire and train their employees to treat customers like. I've worked in the kitchen since I was 2 and worked my way up to chef in more than one restaurant. I am 38 now and have seen all there is to see in a restaurant. John's performance as the first impression of this company and its culture is one of the best examples of hospitality. Give this man what he asks for. I'll be back to see John. Thanks, John E.

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