I just want to leave a review based on the hospitality aspect. I came in tonight and was greeted by John E. This guy has the type of personality and efficiency that any restaurant worth their salt, should hire and train their employees to treat customers like. I've worked in the kitchen since I was 2 and worked my way up to chef in more than one restaurant. I am 38 now and have seen all there is to see in a restaurant. John's performance as the first impression of this company and its culture is one of the best examples of hospitality. Give this man what he asks for. I'll be back to see John. Thanks, John E. read more

Chick-fil-A - You see it - Fast Food Near Me - La Mesa, California

As a local La Mesa resident. The food is always amazing as usual. Service is always fast no matter how busy it gets I'm never standing in line longer than 5 minutes. The overall restaurant is always clean. What stood out to me the most was how hard Collin works. Collin is moving around nonstop and I respect the hard work he puts in. I can see he works faster than his peers. I would come back again in the future. read more

Chick-fil-A - Fast Food Near Me - La Mesa, California

This is by far the best Chick-fil-A in the area. Great service, fast, and efficient. The employees are super nice and the food is always fresh and exactly how we ordered. Please note that the lines may seem long at times but they do a great job getting everyone through quickly. read more

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My experience at chick fil a was good, but Romeo made it great. This employee immediately greeted me and made my experience amazing!!!

Been to this location a few times now and I have never had a bad experience. I usually do the mobile order and pick up in store. You walk in and they have a designated area/monitor that you walk up to and let them know you're there. Food has always come out quickly, is good quality and accurate. Service has always been friendly too. They have a dedicated parking lot which is nice. They have a drive through option and also an option where you can park and they bring your food out to you. read more

This Chick-fil-A is very connected to the community. They often host community nights that include bingo, mommy and me night, and more. They also have College Tuesdays for students. They are always super fast with our orders and rarely make mistakes. The associates are really nice and always have a smile on their faces, even in the rain. The dining area is always clean and large enough to accommodate big parties if you want to bring a team after a game. read more

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I don't often use the drive thru but the line splits into two. And there is staff with tablets taking everyone's order and it definitely speeds up the process. Not sure if it's because I came during lunch time but the line moves pretty swiftly. My person was a cute elderly man named John. He was so nice and helped me with my order. I got the spicy chicken (fried hot) Cobb salad with no bacon, an extra egg, with avocado lime ranch dressing. I also got waffle fries because I know I can't come here without bringing fries home for mom. Also got to redeem my birthday rewards for their chocolate fudge brownie. It's pretty nifty that they can scan your rewards with your mobile app. As I was pulling forward after my order and paying. John was so sweet and asked if the rewards I redeemed was for a birthday treat. And I said yes it was! And he wished me a happy belated birthday. It's the little things that totally makes my experience and day. Thank you John! Now as for the food... I've never had their salads before but have seen my friends order this specific order. And what can I say... it's pretty filling!! Delicious! Chicken was hot because well ... I asked for fried hot. Not sure if you're able to mobile order that way. I'd have to ask one of these days. Chicken was crispy and moist and flavorful. Salad was crunchy. I really dig the crispy bell peppers. Gives it extra crunch and different flavor. I love the corn in it. The avocado lime dressing was creamy and light. Fries were standard. Love it's not heavily salted. Brownie was very moist and very soft, sweet, chocolatey. Should've gotten their ice cream and mashed the brownie in there. All in all, great experience and delicious meal. read more

Chick-fil-A - Chocolate Fudge Brownie - Fast Food Near Me - La Mesa, California

Chick Fil A! Can't ever dislike this post, it's always big on space, easy to come through, and the wait is never longer than 5 minutes. I had a large group come yesterday and we got our orders in within minutes, they are so fast. Highly recommend stopping by this place, they always decorate and the food is hot and amazing:) read more

Chick-fil-A - Fast Food Near Me - La Mesa, California

Have to call it like I see it it. Large Fries no different than regular, potentially even less. Not ideal. Be better I feel like you just stole money from me. read more

Chick-fil-A - Chick-fil-A Waffle Potato Fries - Fast Food Near Me - La Mesa, California

Chickfila just opened again in my area and I decided to go for the first time since it closed. The staff was so kind and a man named John even made fun small talk while ordering. I definitely will be coming back. read more

I would say, overall, this chick fil a has been good to me in the time that i've been coming here. Which has been quite a bit. They are always busy, but i haven't ever had bad experience here. Always get my order right. The drive through does get pretty bad and parking can sometimes be a pain, but kinda the give and take to be honest. I still feel like the staff does really well. My food always tastes great.It's always hot. read more

Chick-fil-A - Fast Food Near Me - La Mesa, California

Not sure why the hate for this Chick-Fil-A, if anything with your order is wrong they work to fix it post haste. This is definitely the fastest drive thru experience you'll find. The line can stretch down the street and it will still move quick. My favorite did by far is the peppermint shake in the holiday season. read more

I drove all the way over here before breakfast ended.. I wasted gas and waited in the line just for it to be exactly 1030 on the spot and I'm not at the people who get to your order yet. I had placed a Mobile order before 10:30 and Chick-fil-A canceled my breakfast order and I had to wait through the line because I didn't want any lunch items. Turning down someone breakfast because it was 10:31 AM and I was still in line... That's not good for business. I'm not coming here anymore. Matter of fact, screw the breakfast and this Chick-fil-A. 1 star read more

Absolutely terrible experience at Chick-fil-A today. Waited forever just to get cold fries and a sandwich that looked like it had been thrown together in the dark. Employees acted annoyed anytime someone asked a question, and the dining area was dirty with trash on multiple tables read more

We live in the apartments above this chick fil a and they have music playing on the speakers near the drive through loud at all hours of the night. Has been disturbing us and causing us to lose sleep. Will be speaking to local authorities about it. We called the manager recently and they said they'd turn it off at night but never did. read more

We're longtime fans of Chick-fil-A because it's one of the few places where our whole family can enjoy a good meal and our kids can play safely afterward. Unfortunately, the past three times we've visited, the play area has been closed--with no explanation or clear signage. This has been really disappointing, especially since we specifically choose Chick-fil-A over other options because of the food-and-play combo that works so well for our family. When the play area is closed without notice, it takes away a big part of what makes the experience enjoyable for us. We hope this is something that can be addressed consistently or at least communicated better, so families like ours can plan accordingly. Thank you for listening--we really do love Chick-fil-A and want to keep coming back! read more

Chick-fil-A - Fast Food Near Me - La Mesa, California

We ordered 3 Special Chicken Sandwiches, 1 Chicken Nuggets, 4 Fries, 1 Mac and Cheese, and 1 Fruit Cup. It totaled $66.66. NOW, that's a bad sign to begin with, TO BE SURE!!! It was the last meal for our visiting family members from SONORA, MX. It seems simple enough, BUT THEY LEFT OUT THE 9 YEAR OLD GIRL'S CHICKEN NUGGETS. WOW. When I called, and asked for help. I thought that they could definitely deliver them, using one of the four different delivery services that they have available at their store. HOWEVER, the so-called Manager, said, NOTHING COULD BE DONE!!! Terrible service, especially for a family-centered company. read more

Chick-fil-A is a great place to have lunch. You could also get a few patties to go for snacks. They have kids out in the lines helping your ordering go faster. read more

Massive shoutout to the 11 o'clock crew for understanding our crazy request for a pile of pickles on the favorite #1 sandwich!!! You all surpassed the current record of 30 pickles. Christian, thank you for your generosity and for bringing a huge smile to our Monday! Stay awesome, CFA La Mesa! read more

Chick-fil-A - 40 pickles makes an already amazing sandwich that much better! - Fast Food Near Me - La Mesa, California

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Usually stopping at Chick Fil A is unremarkable, however it's really gone down hill lately. There are two lines in the drive thru. I happened to be behind someone who has never ordered at a drive thru of chick fil a in their life before apparently. The line next to me was empty. Logistically, it's hard to back out and re enter the other line. I also didn't imagine the woman would read through and ask about every item on the menu. The gentleman servicing the other line sat down and watched the spectacle rather than take my order. I wanted to maybe wave him down, but thought it would be rude. Expect to wait a lifetime here even when the drive thru is completely empty. read more

Not sure why people are raving about this place. Taste to me like an average fried chicken place. Well it's not that greasy but yeah average. I'm not bashing them. The people here are great and they do give you extra sauces if you ask or whatever you're asking for they are pretty cool. I will come back and I do highly recommend it. read more

This spot is right near my old construction site and serves great memories. I always get the classic spicy chicken sandwich to get some energy kicking in for my shift and it never misses. Chicken Sandwich: Tender, succulent, and crispy chicken! A bit salty. Lettuce and tomato compliment the spice. Chick-Fil-A Sauce: Absolutely bomb! Makes everything taste better. Service: Nice folks. Gets our food out fast. read more

Chick-fil-A - Spicy Chicken Sandwich - Fast Food Near Me - La Mesa, California

EDIT: The way we always ran our Chick-fil-A is to go above and beyond of what's expected (I'm talking smile, "my pleasure", service with a big heart). This is definitely one of the lower ranking Chick-fil-As. I've been to McDonalds who say My Pleasure now and check how you're doing when you're dining in. Anyway- long story short: we're addicted to Chick-fil-A. Go at least once a week, if not more. Our Large fries don't get filled up and we pounded it into a Medium cup just to see- low and behold- I'm paying for Large's, but getting mediums. They always forget our straws or sauces. Today, for example. I made sure the and sauces and utensils were there- because the last time those were missing... and totally forgot to check for straws and dressing (which were missing). I've ordered cookies before that were missing or sandwiches where I asked the bun to be switched from multigrain to regular. Triple checked the order AND wrote it in the notes, only to hit the road with NO buns at all!!!! There's literally always something with this place. It's been a while since I've worked at CFA- so maybe the standards just dropped by a lot? It's not what it used to be. read more

Chick-fil-A - Fast Food Near Me - La Mesa, California

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The food was great as always the chicken sandwich is always a 10/10 and fries were fresh. Booths were comfy and clean. The thing that stood out the most was the amazing service we received from a worker named Collin. He was very helpful and kind and went above and beyond to make sure we felt welcome. Definitely the best service i've ever received from any fast food establishment and we will definitely be back to this location to dine in. read more

Rude employee named Alex tall with black hair was very disrespectful when asking questions no smile or have a good day I remember him from being rude to me last time and it's now a second time read more

went Saturday 10:20 am. they said not serving lunch until 10:30. line was really long, into parking lot. I said it'll be that by the time I get to window. can't. so ordered chicken egg white sandwich, no eggs. they took off $1 for no egg, but still $5.45. got to window at about 10:30. sandwich was teeny tiny, cheese all slid on side. looked like they just pulled egg off. I am highly allergic to eggs, so not good. I should Have gone in and returned it. it is way too expensive for a teeny thing, greasy, chicken was grisly. I usually go to Raising Cane's anyway, much better quality and value. read more

Really disappointed that chic fila stopped offering curbside pickup. As a mom with young kids, it was the main reason we'd choose chic fila. It beat having to get The kids in and out of car seats to go in and pick up, or having to wait in the drive through line. Now I'm forced to wait in the drive thru line anyways for my order with fussy kids even though I ordered on the app. Probably won't be coming here much longer. read more

Terrible customer service. I had to wait over 20 min in the drive thru because of some complications with the chick Fil A team member and the tablet. Instead of communicating with me or other customers lined up behind me, they had us waiting, while the second line was moving smoothly. No one came and took our order or even apologized. I asked to speak to the manager and they said that the manager "can't come outside." Terrible customer service. I'm very disappointed. I never experienced this service before with Chick Fil A. read more

3 years later and they STILL can't get an order right. And I can see on the receipt where it clearly says my order correctly but they can't pack the bag accurately? read more

Generally their food is somewhat consistent and ok as far as taste. The parking lot is small and lines get long most of the time. Prepare to spent 30 mins or so in drive thru during lunch hour read more

I went through the drive through today at lunch. I have been going to this location for years but today was a little different. I got my bag and was surprised by a cute drawstring gift bag with a card in it for a free breakfast item. What a wonderful gesture. It really made my day! Thank you Chick-fil-a Grossmont for spreading kindness. read more

Chick-fil-A - Gift bag - Fast Food Near Me - La Mesa, California

Fries were cold and they put minimal fries in the bag. The sandwich was also cold and not satisfying. Overall disappointed with my chick fil a experience here. read more

Too many screaming kids. Not for adults. Food is overpriced and menus lacks variety. Employees look like clones and not ethnically diverse.

Chick-fil-A's app is a joke. Apparently, you actually order through Door Dash so if you're missing an item no one is held accountable and you're assed out. read more

Service has really gone downhill for Chick Fil A. Ordered through drive thru, server put in order incorrectly forgetting the fries. But when I went to the window to obtain order, I was told it was my fault and that they would need to refund my whole order and reorder due to mistake. Plus, the Manager "Austin" was very rude. When I questioned, we why would need to refund to add a fry, he just asked rudely do you want the fries. After refund and reprocessing order, I requested the phone number for corporate and his name. He stated his name is Austin like in Texas and I could look it up on google if I wanted phone number. I have been to many Chick Fil A's around the country traveling for work, but this one in La Mesa is by far the WORST in regard to service leadership. read more

Prices have definitely changed! Food has always been good, but these prices are getting ridiculous! read more

Chick-fil-A - New prices! - Fast Food Near Me - La Mesa, California

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1 (one) Smokehouse BBQ Sandwich, once again 1 (one) sandwich over $10. We love Chick-Fil-A as it is by far the best chicken sandwich, PERIOD! But, not a $10 dollar sandwich! Here is a classic case of gouging for profit! Greed is destroying this country! Shame on you Chick-Fil-A! Rick Preciado, please stop ripping us off! read more

Our person taking the order in the drive thrus name was John (might've been George) but I came today July 11th at 7:45 pm, and he was the nicest person ever, very well spoken, else and polite, deserves a raise read more

What an absolute waste of money. Pulled into the drive thru. Not a large line by any means, straight to order taker almost. End of long work day. Order my food from person, person short of customer service skills, charisma and friendliness, no good vibes, no big deal. Go to window, order was delivered two cars behind me, wait a brief time, minutes? Also no big deal. Check order everything there. Get home 6 minutes later. Fries are scorching hot salted right on top of the bag. 2 spicy chickens are ACTUALLY cold, I am amazed, food sitting under a heat lamp is at least warm, but COLD? buns not warm and pretty much almost stale, chicken although cooked was equivalent the temperature of being pulled out of a fridge. Absolutely wild. 30 dollar order and the only thing right are fries? Crazy, forgot to mention I waited for food while I see 5-6 employees just chillin at the window. Not a good look for any business. Forever emblazed into my mind and will not return to any chick-fil-a ever lol. Crazy experience. read more

The experience wasn't bad, and it usually isn't with Chick Fil A. However, this location is TERRIBLE. Chick Fil A always brings a lot of traffic to their locations. This parking lot is pitifully small and the drive thru backs up quickly. This leads to the drive thru line winding through the lot and to the street. The worst part is when the drive thru doesn't move, there isn't enough room for people to back out of parking spaces and leave. If you have to come here, I highly recommend waiting in the drive thru line. You'll have a really hard time exiting any of the parking spaces in the parking lot. read more