Ordered through the app for dinner tonight. Restaurant was clean, parking plentiful, employees friendly, our food was ready and waiting! Our burgers were still warm, everything tasted fresh and were put together so well that everything stayed in place. Great experience. read more

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Very convenient location of Carl's Jr near Costco, if you don't like McDonald or Chillis, you can come here, they have a shorter drive thru and a dining area with lesser people. They do take EBT, but if you're in the drive thru, you might want to pay inside first, that happened to me once, and they were happy to assist read more

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I've been to this Carl's Jr twice now at the recommendation of someone else. I signed up for the app and they always seem to have good coupons. I don't eat fast food very often but this was decent. I got a huge burger with an egg on it the first time for an inexpensive price. I went there again yesterday and got two fish sandwiches for $5 and a half off chocolate milkshake which was really good. I think I will be back as long as they have such good coupons and rewards points. The only bad thing was when I walked in and told the guy I was looking for the two for $5 fish sandwiches he told me they didn't have that only the Western burger. I had to pull it up on the app and show him and even then he looked confused. He told me I had to order online to qualify but when I tapped on the picture it gave me the choice between redeeming it in the store or online. Then I asked if it was only one coupon per visit or if I could get the half off shake also which was from 2:00 to 5:00 or 8:00 to midnight or whatever the ending time was. At first he pointed to it and said that's only 2 to 5:00 and I said it says from 8:00 to midnight also and he said well we close at 9:00 p.m. but I said it's only 8:00 p.m. now. He told me I could try the coupon and we'd see if it went through. I did and it did. I wasn't unpleasant about it but I wasn't going to take no for an answer if I thought that was wrong. Bottom line is that they should train their employees better so that first of all they know what their sales are and second of all they don't disagree with the customer without finding out first of the customer is right or wrong. A little online research would have told him what he needed to know.. I wish I had gotten his name but I didn't. He sounded Mexican and he was pretty round so I wouldn't want the skinny kid to get blamed for what the other one did and said. The younger kid that finished my order couldn't have been nicer and even offered to carry my trade to my table for me since I was dining in. read more

Carl's Jr - Fish sandwich. They were on special two for five dollars today. - Fast Food Near Me - La Mesa, California

This facility is located up a slight hill, so you have to be careful in going up the driveway. There is a drive-through area and line, of course, but I prefer to dine in rather than take away. There are two handicapped parking spaces available located right at the door. On the evening of my visit, there were no there guests in the dining room, so this facility is not as busy as some others. I ordered the hamburger with cheese and bacon. I inquired if they had avocado. At first, the counter man stated they did not. However, a manager walking by at the time stated there are hamburgers available with guacamole. I got my Coca-Cola drink with ice cubes and then sat down in the dining room. The food was delivered on a tray, and I enjoyed it. read more

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When I need to, I stop in here for some fried goodness. I stopped in for a late lunch on 10/25 at about 3ish. Fries were hot and fresh, I got the beyond burger, it's my second time trying it. Trying to go more into the vegetarian food realm. It's not too bad. It was super hot, the bun was fresh. Things were firing on all cylinders on my visit today. I've got to say that I seem to always have consistently great and fresh experiences at this location. Well done CJ team. Thanks for the late lunch and pleasant service with a smile. I appreciate you! read more

Carl's Jr - Beyond burger. Fresh, tasty n hot. - Fast Food Near Me - La Mesa, California

When traveling, it's difficult to be picky when looking for a quick place to eat. The guy at the drive thru was nice. Ordered a beyond burger and a regular cheeseburger. The food is basic. But I must say it's always nice to have zucchini vs fries! Can't expect too much for the price of convenience. read more

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I am a little insane, a fact of which really doesn't matter that much for this review. You don't need to know it, but I figure that you might want the info because I am a stranger on the internet. Still... I am YOUR stranger! Your stranger who writes reviews of fast food chain restaurants! Ok now that we are open and honest with each other I will regale you with the tale of my own personal and deep experience at this Carl's Jr. location. I ordered a Spicy BBQ Beyond Burger, which was a limited thing awhile back but they still will make it for you if your voice is plaintive and full of hope enough as you order. I have my own favorite Carl's Jr. location in Carlsbad. I don't know what it is but they just make everything the best way. They know their way around a beyond burger like a wolf knows it's way around sheep. Yes, they kill it. This location is the second best beyond burger experience I've had. It was still a bit underdone and soft for my personal taste... but very close to great. What is the word I'm looking for? Oh yeah! Good! I asked for extra BBQ and it didn't really happen but they did give me the dipping sauces I not so subtly hinted at. Ok The fries were perfectly done and are best when they are very hot. Like a young person who enjoys the sun far too much, Carl's Jr. fries have their limited bloom... when they are fresh they are awesome, after that well... you ordered it and made your own bed. Just accept it. We all do eventually. With everything. I would visit this location again. I found them to be quick and courteous. I was actually asked how my day was and I was very proud of myself for just saying "good!" and not actually telling them. Why bore them when I can bore you? read more

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Drive thru Ai ordering is so annoying. It's so bad made me not want to return here ever again.

My boys wanted to go to Carl's Jr for lunch. My boys placed their order and I paid $30+ dollars for 2 medium meals for my boys. The 1st drink my son got was flat, no carbonation. I told my son to get another drink. He came back with Dr. Pepper. I took a sip and that was also flat, no carbonation. I went to tell the lady who was working there that something was wrong with the soda because there is no carbonation. She immediately started talking in Spanish to another customer, and I heard the customer tell her yes there was something wrong with that machine because the ice was not working either. Like she didn't believe me. I asked her 2 times to fill the cup from the machine at the drive-thru window to get a carbonated drink. No one ever came out to check the machine nor did they put an out of order sign on that machine. A little customer service goes a long way with me. read more

Had a very disturbing trip to the restroom at this location moments ago.. The recipt says I bought 4 sandwiches,no combos,roughly 24-25 dollars... My Nose somersaulted,as did my Stomach due to the Stench and Visible Grime,Bacteria, and Odor . I cannot believe a Male or Female Employee/Manager can ALLOW such UNSANITARY Deeds to go UNNATENDED!!! Please take heed when Entering or Touching any FIXTURES at that specific location. Respectfully Vernon L. Swain, 5/26/2022 read more

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OK everything else was fine about the food. However I did not like their drive-through automated speaker AI lady then I happen to open up my cup and find some dark discolored spots in the cup. I don't know if the couples use before and the employees put it back or if that's mold read more

Carl's Jr - I don't know if it's mowed or what but it's in the bottom of my cup - Fast Food Near Me - La Mesa, California

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For the first time my wife and I thought let's try Carl Jr. that was the first time and the last time. The burger was not as good as McDonald's. The burgers fell apart and it tasted like it was made in the morning and it sat all day. I wish I could get our money back. $21.00 for two burgers. read more

Thank you to Ray who was AWESOME!!! Great positive attitude and extremely good customer service!!! He's the kind of person that makes you want to come back. See you next time. read more

I have been coming to this location several times a week for a few months. I order the exact same thing every time, a chicken club combo. When I received my order it was wrong. I returned to the store to get the correct items I ordered, but the shift manager Roccio was a complete bitch. She argued with me about what I ordered and called me an idiot. When I demanded a refund the cooks in the back started getting hostile with me as well. I have genuinely loved Carl's Jr's food most of my life, but the customer service at all the locations near me have gone to hell. I have had employees yell at me to not pull up to the window because my food wasn't ready. This has happened at multiple locations, so it is clearly a directive by the District Manager to make the store's customer wait time seem lower than it is. All fast food companies monitor the time it takes to get customers their food, and by manipulating this, the company can't make adjustments to better serve customers. I wasn't surprised to see the location on Navajo Rd shut down. That's what a bad leadership shadow will do. I have asked to speak with a district manager in multiple complaints I have filed against the company, but no one has bothered to reach out to me. All I want is to be able to go to any of your locations, order what I like, pay for it, and move on with my day. This location had been doing well, but I won't be treated the way I was by an employee and still return. read more

Carl's Jr - Fast Food Near Me - La Mesa, California

Disappointed. The lobby closes at 9:00 pm. which is the time I arrived. I was told the drive thru was open. Here's the issue, as an Uber driver, I don't feel like eating in the car. I told the employee that I'm going somewhere else. read more

The AI taking my order made me want to drive my car through the screen. It's incredibly annoying. I'm starving, old, and arguing with a computer. read more

Some of the. staff is rude! Both times it's been the person who answers the phone when I've called about the order being wrong. 2 of 3 visits they have gotten the order wrong or left out some of the food! Karen, you can erase my name from the messed up orders. I won't be coming back. read more

Food is excellent All employees are friendly and polite Breakfast Sandwiches good Product fresh. Restautants is clean just maybe needs a remodel read more

Terrible service, cold fries, and below average burger. I wouldn't want to go to any other Carl's jr and waste $15 for a trash meal

Yesterday I went to Carl's juniors on Fletcher Parkway in La Mesa. I ordered two single western cheeseburgers and a small onion ring. The bill was $20.04. I will never go there again! I feel ripped off. read more

Ordered 2 double western bacon cheeseburgers, instead they gave us 2 single western bacon cheeseburgers wrapped in a double western bacon cheeseburger wrapper. I don't know how to get in touch with management other than by leaving this review and hoping someone gets back to me read more

I generally avoid reviewing negatively unless I had a really bad experience. I frequented this location a few times within the last few months and I won't be going back. The food is made inconsistently so there were times when I had really great burgers and other times my burgers were inedible charred. I've received cold fries before too. But what really rubbed me the wrong was is that I frequented this spot and always ordered the same thing with extra ranch dressing and bbq on the side. The last time I went to this location I was told they weren't allowed to give me more than one sauce. Which I know isn't true. And there was another person at the window too who didn't say anything. It was honestly just rude and uncalled for. I work customer service and do my best to be as considerate as possible and I truly don't understand why I received attitude. (Also PS they didn't give me my sauces in the end lol) read more

Google Please update the hours of operation for this business I am with the company Carls Jr and this location opens at 7 AM Monday through Friday and closes at 10 PM on Saturday it opens at 8 AM and closes at 9 PM and on Sunday it opens at 8 AM and closes at 9 PM thank you read more

It's those darn homemade biscuit commercials I tell you! I gave in and tried one of their biscuit breakfast sandwiches with bacon, egg, and cheese with a cup of coffee. The biscuit sandwich is very inexpensive at $1.69 and the small coffee at around $1.30. The Biscuit came perfectly baked with a nice exterior crust and ever so fluffy inside. (http://www.yelp.com/biz_photos/carls-jr-la-mesa?select=G1AOKJWUSeoVEvnPktzlYQ#f9W3GOk68mMai_3bHkjgAQ) Not bad for a fast food chain because they were actually better than the hockey pucks I have had at regular restaurants. The eggs were fluffy and the cheese on the verge of melting. (http://www.yelp.com/biz_photos/carls-jr-la-mesa?select=G1AOKJWUSeoVEvnPktzlYQ#Kd-BCR2zOVZRv0cPjY7Z-Q) The bacon was a little dry but had descent flavor. Altogether, for $1.69, it was a great breakfast sandwich. The coffee was good and so was the service. Get a biscuit! read more

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My wife and I thought we could get a good dinner from Carl's but we were wrong! She ordered the Santa Fe Sandwich combo and I ordered a double cheeseburger. There was a day the food from Carl's was wonderful but what we received was COLD! And the Chicken patty tasted OLD! In fact she didn't finish it, the fries had an old oil taste the only good thing was her Diet Coke. My double cheeseburger was warm and much better than her Santa Fe. I doubt we ever go there again which is sad because we live nearby and for the money you spend there are many options for much less. Carl would rollover if he tasted what these folks served today.. read more

Carl's Jr - How I feel about Carl's this piggy wants NONE! - Fast Food Near Me - La Mesa, California

Wow!!! They solve their problems with AI taking orders. What could possibly go wrong? Voice recognition on recording linked up to a credit card. They will record you and then link your voice to purchases, music on your radio and bombard you with unsolicited emails read more

Really a burger for breakfast? Answer yes. I was in the area and remembered I haven't been to Chick-fil-A yet. Then I remembered its Sunday. Great where to now? I saw this and said "self you haven't been here for awhile just walk in." I'm glad I listened. This place actually didn't met my expections and that's a good thing. Good thing meaning it's early Sunday and the people were friendly vice half awake. Meaning it's early Sunday and the place was spotless vice dirty tables and floors. Meaning it's early Sunday and the food moist vice dry. I expected an unhappy crew in a dirty restaurant and over cooked food. Glad they didn't met my expectations. I ordered the star combo and wanted to know if I could get frings. The young lady didn't know what I was talking about and when I explained she said they don't offer that. I said ok because not a lot of places do this but maybe this place should. Hint hint management. The food was ok. I know it gets messy but I didn't expect the appearance when I unwrapped my burger to look the way it did. The mayo was smeared all over the place. But I put mayo with my ketchup so I didn't mind too much. The place seems people friends because from what I can judge a regular customer with a small friend came and the staff and her had some small talk and they really enjoyed themselves. To me that service and I wish more places did that. Overall four stars. Roomy, clean, and tasty. But the service really great. Now excuse me, they have ice cream shakes so off to the counter I go. M read more

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Rocio is the most wonderful person ever! She is so friendly and professional. She is the reason why we go every Saturday morning for breakfast. Being a vegetarian is tough when it comes to fast food and Rocio always recognises my voice at the drive through and says "no meat, right?". She is a treasure. We take our cat Dewey through the drive thru and she is so kind and nice and it makes his day. Whatever you're paying Rocio, it isn't enough. The kind and hard working people at this location deserve raises and bonuses for working through Covid with limited employees. Even now, I only see 2-3 people running the front and drive thru. Hard work should be rewarded. And the awesome people at Carls Jr deserve far more than minimum wage. They're the reason why we keep coming back. Thank you Rocio!!! read more

Came to CJS at 1030 time says they close at 11 and were already closed. Drive thru by window and worker just shook his head no

The only thing not wrong in our order was the soda. The fried zucchini still had a layer of doughyness, the fries were cold, the a-1 burger had no onion rings and everything was slid to the side (two of these in the order both that way), the california burger had no lettuce, onions, or tomatoes in it. It had been a few years since we have had Carl's Jr. And now I remember why. Won't be back. read more

The food is good and the service is good but the ordering drive thru assistant is absolutely awful. That job is for a human. It is the most aggravating thing. It repress your order back to you wrong 90% of the time. We won't be going through the drive thru anymore read more

When did they start having an automated drive-thru you don't talk to a real person? Absolutely horrendous wait time because you have a delay in making your order with a automated clerk I will not come back to Carl's Jr if this is what they're going to start doing I would rather talk to the person then some robot and by the way I understand prices have gone up for just about everything but for a kids meal and a superstar sandwich to be almost $20 and the Superstar was just by itself not a combo that's insane. read more

I'm not sure why this location had such bad reviews - I've worked nearby for four years and I stop her weekly. They always greet me with a smile and my food is always just as ordered. I almost always get Judy helping me at the drive thru window when I come in the mornings, and she's always so friendly and thorough. I'll continue coming back. read more

Sitting in the drive through at 10:30 on a Tuesday night. Roll up super excited for a double western bacon meal!! Can't explain how ready I am for it! Sitting here for 5 minutes and no one is answering.. ‍ pull up to the next window.. and it says only open tilll 10. Just checked the yelp and it still says 11. Need to update.. 3 other people haVe come by at this same time.. really disappointing!! read more

Carl's Jr - Hours of posted operation! - Fast Food Near Me - La Mesa, California

This review is simply for the amazing experience I had because of the drive thru girl! She was absolutely the most pleasant, sweet and cheerful person I think I've ever met. You guys scored getting her as an employee. She deserves a raise! I don't remember her name but she was fantastic. She was working Sunday 9/32017 at 12:45pm when I went through the drive thru. You rock girl! Thank you for the great service and smile. read more

Carl's Jr - Fast Food Near Me - La Mesa, California

Horrible!!! Girl working window was rude and got our order completely wrong. I drive thru with my wife and and realized we had no napkins or any condiments. My wife's drink and sandwich were not even close to what we ordered. I walked in the front door and the girl was very condescending. She said we didn't ask for napkins or ketchup. Food looked like it was just slapped together. Never again !! read more

Not only was my order incorrect but when I called to see if I could get a refund or my order replaced Rocio laughed at me on the phone (the shift lead). I asked her what was the point of putting the number on the receipt if you are just going to argue with both me and my husband. I don't even mind that the order was incorrect we are human and make mistakes it was her attitude that made my day terrible.i find it extremely disrespectful to laugh at my situation. Also unprofessional. The food was almost thirty dollars for the wrong food and cold. I would not recommend this establishment to anyone. The staff laughed at me on my way out as well. read more

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This Carl's Jr. closes at 11. Got there at 10:45. Not one person there, went through the drive through and waited, no one came to ask the order. Please change your hours so I don't waste my time coming out to wait and find out no one is here. read more

Beyond Burger was unexpectedly fantastic. I enjoyed it very much. I dined in just before the normal lunch rush for restaurants. The service was perfect, the food was hot, the restaurant was clean. This was my first experience at Carl's Jr. I will return. Also, congratulations on serving a veggie burger finally! What took so long? read more

16Sep2023 @ 1929 lady that took out order was polite and professional. Customer service has improved since my last review.