Our family loves Chick-Fil-A.. BUT this location needs some work. After the 4th visit today, the drive-thru team is rushed and impersonal and doesn't care to listen to what we ask for. They have messed up 2 out of the 4 orders, and they don't take the time to make sure it's right. When I asked for additional sauce they say oh it's in there, when in fact it's not. The other location at Shea and 101 is by far better customer service and always cares on what we ask for-and checks. Wish this location would get it together! read more

If you are going to eat fast food this is a much tastier option than some other chains out there. An added bonus is that their lemonade is delicious! The restaurant is usually clean and the service is quick and friendly. I like their original chicken sandwich and the fact that their fries aren't overloaded with salt. The chicken is well seasoned and juicy and the pickles add a little zing. They are always happy to offer up sauces with your order in case you want to jazz up your sandwich or fries. read more

So I order a chicken sandwich with no Pickles. At the drive thru I check and it has pickles. I point this out and ask for a new sandwich. Was a quick turn around and I though nothing of it. I get home, take the top bun off and its covered in Pickle seeds. They didn't make me a new one, just took the pickles off. Now how a restaurant should handle an issue like this imho. read more

Incredibly clean, friendly and fresh. First time here and I will definitely be returning.

The last time I went to a Chick-Fil-A was about 15 years ago in the mall and was unimpressed and it would have been a 2. They have gotten better. I chose the grilled chicken breast combo and it was ok. The fries were not very crispy. Afterward I was told by friends I should have gotten the original delux and I would have preferred the taste but I assumed there were fewer calories, salt and fat in the grilled and I was correct when I checked. The restaurant was clean and everybody was pleasant. So they have moved up from avoiding them to acceptable but not going out of my way. read more

I am so impressed with the patience and kindness of the workers at Chick-fil-A. They are always so nice and proactive with getting you what you need. It is a parent's dream - the play place is awesome and I can get a Diet Lemonade and sit in the booth and watch my 3 year old play. The salads are fresh and delicious. The kids meals are great and I really appreciate the toy which is always educational and interactive. read more

The classic chicken sandwich with cheese is fantastic for a quick lunch. But I have stopped going altogether because the woman who works the dining room during lunch insists on having 3 different interactions while I am trying to chew my food. First time she asks if everything's ok. Next time she asks if she can refill my untouched soda. And the third time she asks if she can take my tray. I recognize that probably follows her training guidelines. But it is not working for this guy. All I want is 20 minutes of peace while I eat. I am more than capable of expressing any unmet needs. read more

I am SOOOOOO appalled at how I was just treated at Chick fil a. I have taken my family here at least 3-4 times a week for the last few years and after having a minor problem with my app, talking to 2 non helpful managers, and even being forced to call corporate, I will probably never come back. Why, WHY would you, as a manager, be rude and act like you cannot help someone who is having some type of glitch on his mobile chick fil a app. Your employees have always been super nice and I've always appreciated it. To the tall blonde manager, I am extremely disappointed in the way you treated me. As a business owner, I would have gone above and beyond to help you with a problem. I needed and asked for your help on a simple issue. All you had to do was offer a simple solution. Instead you made me never want to return and embarrassed me. That was so uncharacteristic of why is otherwise an awesome company. read more

So good. the sandwiches, the salads, the ice cream. and of course, the fries. sooo good. and chik fil a sause is the best. and it is all pretty healthy for you too! read more

I went 3 days ago and got a meal of Chick-fil-A Nuggets with waffle potato fries and a lemonade drink. The nuggets are ok, I think the fries were better. And the lemonade was too sweet too much sugar...diabetes? As for the sauces, the only one I liked was the bbq but they stingy with them. read more

Always busy but fast and efficient nevertheless! The chicken is nicely breaded, flavorful and juicy! You can get it grilled too. The chicken can be a sandwich, nuggets or on a salad- all good choices! read more

One of my favorite chicken places to eat. Always fresh and delicious Staff is alway helpful. My drive through orders are always complete. No worries read more

Best chicken in the world,spices chicken sandwich it's like fire in your mouth but great people that don't like any thing on burgers or chicken sandwich it just has pickle so just say no pickles read more

I am addicted to the grilled chicken and fruit salad. It is low cal if you use the low cal dressing and very filling. The staff will go out of their way to get things right- and make your experience a positive one. I buy the nugget trays too when I am having guests and it is always the first thing to be finished. read more

This Chick Fil A is awful. The last 3 times I have been here I have gotten soggy fries that are undercooked. How do you consistently mess up fries?? I love chick fil A but this location sucks. I've learned my lesson and I just have to drive up to North Scottsdale to get my fix. read more

There is another Chick Fil A five minutes from my house, but I drive 15 min to this location because they have the most fun and friendly staff! I always feel welcome when I come in. The food is fantastic! Chick Fil A has the best chicken nuggets, waffle fries and fresh lemonade! Yum! read more

Justin is the best manager ever! He truly listens and provides off the chart amazing cumstomer service!

First time at a Chik FilA ever. In a pinch for food while running around town. Ordered a cool wrap. Paid six dollars. This "wrap" tasted worse than what I imagine the sandwiches in gas station coolers taste like. Salty, non food bright orange cheese shreds with cold grilled chicken by-product pieces and lettuce all wrapped in a dry tortilla. Truly disgusting. I thought about returning it for my money back. Threw it away instead. read more

After a long day at work and didn't feel like cooking dinner so I decided to pick up some Chick-Fil-A on my way home. I get there around 6:30 to a FULL drive-thru. After waiting almost 15mins in the drive-thru line alone I get to order and quickly get my food. I pull out of the plaza and stop less than a block away at a red light so I decide to check my food. I clearly noticed I had someone else's order because it was not even close to mine. I make and immediate u-turn and return to the still very long drive-thru line. I finally get to the order speaker and explain what happened. I'm asked to pull up to the window and a very youth and confused teenager tries to make it seem like I'm wrong because that's what I ordered and paid for like it said in the receipt. By now I'm steaming mad and ask for a manager. The manager with plenty of attitude takes the wrong food back and gives me my correct order. I ask her what about the difference between what I paid and what my correct order was because I noticed my correct order was less expensive. I told her I didn't need the change and asked if I could get a brownie to make up the difference they owed me + the hassle. She quickly responded something like "the brownie is $1.39 and the difference we owe you is only $.38 cents so you will have to pay the difference plus tax." I was shocked and lost for words at the awful customer service I was getting from one of my favorite fast food places. After a few seconds of feeling like I was going to have a stroke from the anger I finally managed to ask for my $.38 cents back which she quickly gave to me. Since I have yet to eat at any Chick-Fil-A because my pride don't let me give a single penny to that company. I tell this factual story to any one who will listen because I cant believe Chick-Fil-A lost a life time customer over $1.01+tax. read more

It's very nice and clean. Mad house during lunch time so plan ahead. The frozen lemonade it delicious

Eh it was ok, not as amazing as everyone tells me it is. When I lived in Vegas everyone would say if Chick-Fil-A was here Raisin Cane's would be put to shame...HAHAHA yeah right! I am glad I tried this now because nothing here stacks up to it. The Chicken was really solid could tell it was fresh cut before fried. But it just was lacking in flavor. The sauce was not inspiring but OK. ( I did take 8 packs home to Seattle with me) But it was nothing like the Canes sauce. The Sweet Tea was even disappointing vs Raising Canes. Overall compared to other fast foods it is better than most. But, I only eat fast food if it is outstanding and this was not it. read more

I do like their food. I like how the kid meals come with something educational instead of some piece of plastic junk. The only thing I would say is for the price, I think their portions could be a little bigger. I am always wanting just a couple more waffle fries. read more

Love their chicken sandwiches and biscuits! Their lemonade is awesome, as well. The service at this location is always fast and friendly. The food is hot and fresh. I stop here pretty often for breakfast on my way to work. You can order a sandwich instead of a biscuit for breakfast, if you prefer! :) read more

The best customer service...matched only by their great food! I love the Broccoli-Kale salad and grilled nuggets! And lemonade! And milkshakes!! Always friendly. read more

I love the spicy chicken sandwich, also the iced tea/lemonade mixture I usually get instead of soda. The waffle fries are usually awesome when they are fresh out of the fryer... unfortunately the batch I got yesterday were cold and tasted like an ashtray. The dog enjoyed them, though. read more

Went at the busy hour of lunch, they were on their game in and out of the drive thru in less than 10min. Love the chicken wrap with spicy sauce and love the waffle fries. read more

Teen girls goofing around in the window, not doing their job. Messed up about 50% of the order: gave us the wrong drink, then gave us the wrong thing again after "fixing" it. We were also charged for extra items that weren't asked for; however, we expected more from Chick-fil-A and trusted them enough to drive away without checking. Hire more mature workers who don't stick their nose into other people's business that are outside of the window. I don't think it's necessary to have 5+ teen girls in the window. read more

Great staff. Very friendly and attentive. Tables that turn quick get cleaned just as quick. Nice! Their new salads are fresh and crisp.

I love Chick-fil-A, especially their fries. But one thing I don't understand is why they don't post their closing hours anywhere. I literally searched it doesn't sites and none of them had a time for that location. read more

My sister and I often come to chick fil a for dinner. And we have always had great experiences at this chick fil a, as well as others. But this visit stood out because of one of your employees. Marcus was kind and joked around with us while ordering our food. He brightened our day, and made us laugh. We've never experienced a worker interact so much with their guests like he did. It brought warmth to our hearts, especially in a time like this. We will be coming more often to this chick fil a because of him. God bless him and all of you. Happy holidays! read more

What can I say except I have soft spot for Chick-fil-A. Perhaps it's their world-famous chicken sandwich. Or perhaps their hatred of the sacred cow. Either way I like it. I prefer the plain old number one sandwich combination, hold the pickle. Also, their milkshakes are rather tasty. However, their waffle fries could use some improvement, . as could their approach for filling up soda behind the counter. Other than that, I'm sorry Yelp, I'm giving a fast food restaurant four stars. read more

So yummy!! Healthier than most fast foods. They are also much cleaner. I enjoy using their Chik-Fil-A sauce! Make sure to try it! They are super fast and very friendly. read more

The food was good, really overpriced. The service was great. Everything was really clean for a fast food place. It seems like every time I get to have Chic fil a that their food shrinks. read more

Great customer service and high quality, delicious food every time. There was a line wrapped around the building and I waited no more than 3 minutes after ordering to get my food. They had a young man outside taking orders which made the ordering process smooth and very efficient. Good job Chik Fil A! read more

Love to come here for the fries and shakes! Delicious and quick, friendly service.

Love this place, try the chicken bagel spicy. Amazing! Always go here any chance I get. Thanks.

Clean. Great customer service. Family oriented. Excellent tasting, high quality food. They have a program to promote family togetherness by challenging the family to put our cell phones in the box for the whole meal to earn a free ice cream....the kids were all over this! Brilliant! The marketing director greeted us and took care of us the whole meal...refilled our drinks, asked about us as people, and spread positivity to our experience. I believe her name was Sylvia...what a great person. We do not have this restaurant where we ar from.....we are very impressed. read more

There was a male manager who was especially extremely rude. If something goes wrong they don't have to take it out on the customers. They could say it nicely even if something went wrong. They could also use trash cans at there drive thru just like all the others. read more

My favorite fast food joint, by far. Fries are always fresh & the chicken is always hot. The only "complaint" I have is when I'm craving them on Sundays, they're not open! Haha! read more

Why is it that Chick-fil-A seems to have great customer service at almost every location? Why can't the other fast food chains get it right like these guys? Friendly employees (none of which I saw using a cell phone on-duty), fast service and my order is always right. Keep it up Chick-fil-A, whatever you're doing is working! :O) read more