This location is normally great, but this last trip was kinda disappointing. Asked for extra pickle in an app order and this is what was put on it. Don't know who thinks this is okay but I guess it's the kind of service you get when teenagers make your food read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

We had the best experience at this restaurant! Food was fast and delicious and the customer service was superb. Very clean environment and friendly staff. read more

bro this place wasnt open on sunday! idgaf if its holy hours or not bro i just wanted my icecream. my mother passed and i really wanted icecream buit noooo they were closed im depressed and i have to go to therapy every week read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

This is the second time in a row I went to this Chic Fil A for breakfast and I didn't get all my food. They are so unorganized at this location and I will not be going back. read more

Covid19, Drive thru only available and I wouldn't be surprised if their sales exceeded the same on this day last year. They have their act together at this location on I-7 and the 101 fwy! I pulled up and saw the line. I got in line then texted my family to ask what option B was because there were probably 25 cars in front of me. While I waited for their response, I moved up quite a bit. I realized the line was moving pretty darn fast and decided to stay. All in all, I waited about 15-18 minutes. They have a giant tent set up so part of the line is in the shade. The order takers are standing outside in this heat, taking orders and ringing you up on the spot where you slide your own cars so no touch transmission possible. Then 3 ordering lines converge into one drive thru pick up line. When you near the window, they have a spot for 3 cars to pull up while 3 servers bring your order to your window, confirm your name for pick up and off you go. It was highly efficient, the staff was their usual friendly selves despite standing outside in 90-100 degree temperatures and the wait really wasn't that long considering how many cars were in front of me! If all Chick Fil A's aren't following this model, you need to. They know what they are doing at this location! One line was reserved for mobile orders. It was the shortest like. read more

Chick-fil-A - The large tent in line, waiting to order. - Fast Food Near Me - Phoenix, Arizona

This chick-fil a has really gone downhill after the reminder. It's a bunch of teenagers running the show which would be totally fine but they have no idea what's going on the majority of the time. It's also extremely inconsistent. We often get "frosted Dr Pepper" which is literally just the frosted lemonade but with Dr Pepper instead of the lemonaide. The employee was rude about it and when I ask for a refund continued to tell me how that can't be done at any location even though it is usually not a problem at all. Simply disappointed the quality and special service chick fil a especially that this location has used to offer had really decreased. read more

This should be a five star but they took away regular chicken strips :( I catered these chicken strips for every birthday party and it's my daughters favorite. Now she won't eat here, we tried the nuggets with no success. AMAZING SERVICE, always clean, always pleased with my meal. read more

Love this location. Although always pretty busy, they get to you really fast. I usually order online and pick up. One time I didn't get my order right, and I wrote the location about my experience. They wrote back so fast and apologized. WOW! What service. I will continue to always go here because their service is great. Thank you! read more

I rarely eat at Chick-fil-A, and of course, the afternoon I chose to do so they skimped out on my 3 piece tenders. The lunch rush hadn't even hit yet, whoever was packing up my meal just chose to stick a wimpy, brittle looking tender in my bag, as if that's what I paid $5 for. read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

Wow. A fast food restaurant operating with high customer service! This is amazing. You never see this level of friendliness with fast food establishments or see employees who genuinely seem happy to be in their jobs. These people ARE! Aubrey was a delight and instantly put my husband and I in a great mood. The manager (younger, African American male -did not get his name) runs an AMAZING ship and I am so thankful to see young people thrive. Keep up the great work! Only complaint and it won't change the number of stars ( clean off the credit card machine). It was kind of dirty. Not a huge deal but it will take you from a perfect ten to an eleven! read more

After several trips to this place I have to say that the quality of service has plummeted. Today I was in line at the drive thru for over 20 minutes. This is completely unacceptable!!! To top it off, the coffee that I ordered was like warm and being a coffee drinker this is a good way to really piss you off. This is not the first time that I was dissatisfied in this place but will be the last time. read more

Chick-fil-A is known for going the extra mile. This one does not. Sloppy job with food prep and messy presentation to the customer.

Ranks with in-n-out as the best fast food. Grilled chicken nuggets are juicy with good grilled flavor and nice texture - not leftover chicken. Nice middle of the road BBQ sauce. Mac and cheese is a great side. Slightly over cooked noodles, but cheesy. Fruit cup side is spectacular! Not a bowl of melons strawberry's, blueberry, mandarin oranges, and two kinds of apples. Fantastic! The pinnacle food here is the chicken soup. Best chicken soup bar none. Excellent chicken flavor, meaty, and superb broth. The best chicken soup anywhere. I also like the foam cups for drinks - keeps them cool. Staff is friendly and helpful. Seating is clean, comfortable and better quality than typical fast food. read more

SALMONELLA!!! Don't eat here or any Chick-Fil-a. They do not know how to cook chicken properly. Chicken must be cooked at 165F. EVERY TIME, EVERY TIME! I eat here I get FOOD POISONING! Under cooked chicken is what they sell here. Chick-fil-a is just NASTY to me now. They sell food poisoning for a living and no one says anything? I tried asking for extra crispy, hoping they cook it longer. Nope! They don't do extra crispy. Under cooked chicken is what you get. Also, The Mac and cheese is always burnt. They see that it's burnt and still sell it to you. All the time burnt Mac and cheese. It's crusty, nasty, burnt, mac and cheese. No one says anything? Do people like burnt mac and cheese? It's not just this location but all chick-fil-a burnt mac. This fast food joint needs to step up their game or shut down. read more

Very rude customer service! Shoved the drinks and food at me through the window than just walked away and didn't saying anything else!

This is the fastest of all the Chick-fil-A's I visit, they're always on the ball and friendly. Food is top notch and they have a separate, faster drive through line for mobile orders which is awesome. Great job! read more

Bummer breakfast. We aren't ones to complain but.... My office sent me to pick up breakfast for everyone on the company card, we had to pay some of it with cash too, but the manager this morning had to refund and recharge our order - she wasn't very nice about it either which was uncomfortable. One of the fruit cups and breakfast bowls were half empty... and the fruit had that fermented smell like it wasn't fresh from this morning! We didn't eat it. read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

THIS IS THE WORST CHICK FIL A EVER!!! Pay attention to how the most recent reviews everyone agrees it's terrible. I never been to a chick fil a that messes up on orders this much I would've stopped coming to this a while ago but it's the closest one to my house. They don't pay attention to orders don't accommodate your orders by removing what u asked to be taken off and they also don't add sauce to your order like at all and if you do your only getting one. Something needs to be fixed I always have to return back to get something fixed on my order they messed up. read more

Always have been a fan of Chick-fil-A but when a Manager makes promises that she doesn't follow through with, that rubs me the wrong way. Went through your drive thru on August 9th , picking up a order for my 91 year old client. The wrap sandwich w the Avocado Ranch sauce, requested 2. Drive all the way to Scottsdale and no sauce! Called and spoke with manager Myra about how frustrating it was and that returning was not a option. She assured me that she would mail some compensation and requested my mailing address. Think she followed through, nope. Hope she reads this and does better with her role as a manager addressing issues. Posting read more

I ordered a kids meal with the chicken tenders, and got one with chicken nuggets, not the biggest deal, but still not what I ordered. I also paid extra for a salad bowl to mix everything in, and while I got charged for it, it was not given to me. I then called the establishment to let them know about their mistake, and nobody answered. It was not a pleasure at all! read more

They make a drive thru for your convince however when they don't give you your complete order it becomes very inconvenient. Quality control is a must for this location! Three happy people in our car and 1 unhappy person!!! read more

This is my favorite Chick-fil-A location. My order is always right, the service is always exceptional and the food is always fresh. I asked them to make my food with love on my online order and they really did! read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

This is a fairly new build - so disappointed the place is dirty. Dirty floors, dirty glass, smells bad and restroom is disheveled. Food is good however since the premise is dirty, I gave it just 2 stars. Whether the management is not engaged or they are having staffing issues, please do better. What a shame!! read more

I went through the drive through with my boyfriend and as usual we asked for cheese on our chicken minis. I get it, odd. probably not often asked. Well it's one thing to deny doing it in a rush, thinking it's a ridiculous request, or just throwing it on the side even. not even that, they threw a piece of cheese on the top of the box, above the hot food to melt and serve no purpose other than a big F you. I usually don't do the review and asking for a replacement bit, but at that point I was just baffled more so than anything. I had gotten a couple minutes down the road, given the area was annoying; but I asked my boyfriend to drive back honestly to show what I was given more so than anything. When I went in I was informed there were two managers. The one whispers to the female manager and she comes over to hear me just say why I was in. With masks we can all agree it's even more important to just look pleasant especially while someone is expressing an issue. The lady says, "okay" and walks away. As she is getting it fixed the male manager walks over. I am MAD at myself for not getting his name because he was seriously amazing. He comes over and sees the box sitting on the counter. Being that it's my food he kindly asks me to open the box and then gets frustrated very obsoletely. He asks if he can take a picture. I said, "sure! They're both like that." he did a laugh not in a mean way. I opened them and he took a picture. He proceeded to apologize and ask my name. He offers me anything in compensation. He even said please even a drink I want to give you something and really apologize. I denied anything because at that point the acknowledgment made me so thankful alone. he insisted and joked into a biscuit with jelly. I was beyond happy with his customer service and apologetic attitude I'd come back again tomorrow. read more

Chick-fil-A - Fast Food Near Me - Phoenix, Arizona

Our first time ordering Chick-Fil-A on DoorDash & it wasn't complete. Which sucks because we only ordered from doordash to get the deal they were offering & seriously wasted our time & money read more

First of all, let's start off with Zion: AMAZING SERVICE EVERY-TIME IM IN THE DRIVE THRU. He reminds me to get bbq sauce (I'm forgetful, lol). Thanks for recommending the grilled sandwich too. Lines are also fast, especially considering they have so many customers like my self. I don't even eat beef anymore because chick fil a is simply the best. Zion you and your crew ROCK ON! read more

The drive thru system they have going in here is an absolute nightmare. One lane for orders and two lanes for mobile pick up. We all know every restaurant is trying to push mobile orders so they can hire less people but have the pick up be in another area. With three lanes merging into one and nobody directing the traffic everyone tried to get in front of everyone else. It also caused the traditional drive through line to get extremely long, took about 20 minutes to get in line and then place my order. Then because their system is so jacked up and killing their times they start sending food to cars that are in the line, but stuck still so now my food is already getting cold and old but I can't go anywhere. This might be great if I'm going to eat in the car but when I'm taking it somewhere or for other people it's pretty frustrating to have to still sit in the line for 5+ minutes before you can get out. read more

Here I sit in my car on my lunch break, still hungry, disappointed, and a bit more broke. Here's the thing... I'm not some huge Chick-Fila fan to begin with but they definitely aren't making me any more of a fan. Let's start with right now. I'm on a low carb diet so I thought I'd give the Protein Style Grilled Chicken Sandwich a try here. I then added a "Super Side" Salad a try as well. 3.09 for a side salad the size of my tiny fist. Then my sand which with pickles... or shall I say... pickle slice... yup! One thinly sliced pickle. And 5.35 for a tiny piece of grilled chicken... I'm starving right now guys! I'll be going to get me a Double Double Protein Style tomorrow! Now that's a meal! Anyway... I've always felt that you get very little bang for your buck here and honestly I don't get that super friendly service they are always preaching about on TV. A few months ago I order for my office. They forgot 2 of my meals. That's fine, mistakes happen. But when I went back to pick up what was missing, the manager was super annoyed, never apologized, or spoke to me at all. I'm just saying... I don't and never will get the hype. But hey my brother is your biggest fan and his here weekly so to each their own. read more

Chick-fil-A - My tiny 3.35 Superfood Side Salad. - Fast Food Near Me - Phoenix, Arizona

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Isaac was very polite and friendly, went above and beyond to make my son happy by giving him a toy

Waited for 3 people to order in another lane before just leaving because apparently they were only operating one of their lines this morning. There were no signs marking that the other lanes were closed and no one was outside taking orders. Thanks for wasting my time on my way to an appointment this morning. There were other cars going through the other lanes not getting help too. What a joke of a location. Never had such a terrible experience at any chik-fil-a read more

This Chick-Fil-A is a great place to get food before/after watching a movie at the nearby AMC Deer Valley. They have always been courteous, efficient, and accurate in handling my orders. The food has consistently been delicious. I particularly recommend the grilled chicken club, the macaroni and cheese, and the waffle fries with Chick-Fil-A sauce. read more

Asked for a SPICY chicken sandwich with pepper jack cheese, but received a a regular sandwich with colby jack????? Ate it anyways because I was starving, but it's so annoying not receiving the food you paid for read more

Chik fil A never disappoints, but I would like to call out an incredibly kind person on their staff. I had an embarrassing moment where I brought my 2 young boys and husband to dinner and neither of my cards worked at the register due insufficient funds. This very sweet young lady (team leader) did not embarrass me at all and comped me and my children's meal. This act meant the world to me and my family, as I am between jobs and anticipated having to walk out empty handed. I wanted to let others know of the outstanding service. read more

Rude service and cold old French fries. The drive drive service is very long it does not bother me but I expect good friendly service. Date 9/9/2019 at around 6pm Drive Tru/Hand our girl blonde hair read more

Boo for Chick-fil-A closing the Ghettrocenter location, which was closer, but yea for this location for being so much closer than Arrowhead. Come to think of it, this location was quicker and more efficient than Arrowhead, resulting in hotter, fresher food. Yea for Deer Valley Chick-fil-A. My lunch hour drive thru order was ready before I was with the cash, meaning the chicken's precooked, but they still had to slap it together, since I got the lettuce and tomato. All the food was fresh; nice generous portion of green leaf lettuce, good-as-can-be-expected tomato (2 slices), and the waffle fries were in the exact correct place on the delicate Greasy-Crispy Spectrum. The two clerks I interacted with were friendly and it even seemed genuine. Sure Chick-fil-A is not as cheap as other fast food choices, but it's so much better feeling the clear juice of a real chicken breast run down your hand than the mucky slippery oil from a chopped & formed chicken 'patty' that a lot of places have. (Exactly what part of the chicken is the 'patty', anyway?) Churchies own all their places, so they are oh so annoyingly closed on Sundays as a rule. But the food is so good that any effort to protest them by not going the rest of the week would be short-lived. Now if they ever started in-store proselytizing, that'd be a different story, but they've never done that, far as I can tell. When I go in, I get the Ice Dream; exactly what part of the cow that is, I do not know, but it's sad to think they get those cows' hopes up by making them stooges for their "EAT MORE CHIKN" mock-protest marketing campaign, only to steal their dreams from them one way or another, and freeze them up for a tasty frozen dessert. I picture a dark and gloomy torture room, probably the basement of one of their churches, where cows are strapped up and sucked of their dreams, like the hapless folk from the Dark Crystal having their 'essence' drained by the Skeksies. Or maybe that's how they get the fresh lemonade? read more

Very clean and pro-active! With a half-dozen servers taking orders of cars in line. Cheerfully! Moving the order process very efficiently. With delicious food. This place is a gold-mine!!! read more

I've written and visited many of Chick-Fil-a's. Always wonderful food and great service. I really enjoy the rewards program and "just because" rewards that are given out. Hey, they even donated to a food organization to help feed the hungry when I went up a reward level! I thought that was great. Always deserving of my business! read more

Not a place for me. A came with a friend very excited to eat here, but honestly I regret to have stopped by. Real chicken is used although

My friends make fun of me for loving this restaurant so much. I realize that calling it a restaurant is a bit of a stretch, however, this location makes it easy to forget they are fast food. Food: Most "fast food" places have a large variety of things to choose from. Chick-fil-A keeps it simple. They have the best chicken sandwiches on the planet, and they must know it since it is 50% of their menu. I don't particularly like chicken sandwiches, but the ones they make are incredible. Don't forget the buffalo sauce. Atmosphere and Staff: Inside is always clean, and the decor is comfy. They keep the AC around 70-72 degrees and some might find it a bit chilly. The management seems to be doing a excellent job. The staff seems to enjoy their work, and even when the place is packed, I have never waited long for my order. They even have a play area for the kids! What could be better?: They are closed on Sundays (I often forget). read more

Very unimpressed by the timeliness of the service at this location. I just moved here from California and am used to very fast drive thru line or in store pick up. Even during Covid. The past 3 times I've been here, I've had to wait over 30 minutes in the drive thru or being told to "pull forward" and wait for my meal at the end while cars behind me continued to receive their food. I'm 36 weeks pregnant and love the food, but hate the wait. Unfortunately even though this is the closest location to me, I'll need to find another to go to. Hopefully this issue isn't present at all chick fil a locations. read more