Went into this location today and I was really disappointed in the customer service. Walking in I wasn't greeted and an employee ran into me as I was walking in and didn't even apologize or recognize I was walking. The workers were rude and inattentive. The cashier seemed like she didn't want to even be here and had attitude. I understand most of the workers are young but that doesn't mean they can't have manners. Really disappointed as I know Chick-fil-A is usually very polite and has great customer service. I definitely will not be coming into this branch again. read more

Boo for Chick-fil-A closing the Ghettrocenter location, which was closer, but yea for this location for being so much closer than Arrowhead. Come to think of it, this location was quicker and more efficient than Arrowhead, resulting in hotter, fresher food. Yea for Deer Valley Chick-fil-A. My lunch hour drive thru order was ready before I was with the cash, meaning the chicken's precooked, but they still had to slap it together, since I got the lettuce and tomato. All the food was fresh; nice generous portion of green leaf lettuce, good-as-can-be-expected tomato (2 slices), and the waffle fries were in the exact correct place on the delicate Greasy-Crispy Spectrum. The two clerks I interacted with were friendly and it even seemed genuine. Sure Chick-fil-A is not as cheap as other fast food choices, but it's so much better feeling the clear juice of a real chicken breast run down your hand than the mucky slippery oil from a chopped & formed chicken 'patty' that a lot of places have. (Exactly what part of the chicken is the 'patty', anyway?) Churchies own all their places, so they are oh so annoyingly closed on Sundays as a rule. But the food is so good that any effort to protest them by not going the rest of the week would be short-lived. Now if they ever started in-store proselytizing, that'd be a different story, but they've never done that, far as I can tell. When I go in, I get the Ice Dream; exactly what part of the cow that is, I do not know, but it's sad to think they get those cows' hopes up by making them stooges for their "EAT MORE CHIKN" mock-protest marketing campaign, only to steal their dreams from them one way or another, and freeze them up for a tasty frozen dessert. I picture a dark and gloomy torture room, probably the basement of one of their churches, where cows are strapped up and sucked of their dreams, like the hapless folk from the Dark Crystal having their 'essence' drained by the Skeksies. Or maybe that's how they get the fresh lemonade? read more

Clean, quiet, fast and friendly. Almost worth the drive from NY. Maybe not that, but so personable. It's definitely not McDonalds.

My friends make fun of me for loving this restaurant so much. I realize that calling it a restaurant is a bit of a stretch, however, this location makes it easy to forget they are fast food. Food: Most "fast food" places have a large variety of things to choose from. Chick-fil-A keeps it simple. They have the best chicken sandwiches on the planet, and they must know it since it is 50% of their menu. I don't particularly like chicken sandwiches, but the ones they make are incredible. Don't forget the buffalo sauce. Atmosphere and Staff: Inside is always clean, and the decor is comfy. They keep the AC around 70-72 degrees and some might find it a bit chilly. The management seems to be doing a excellent job. The staff seems to enjoy their work, and even when the place is packed, I have never waited long for my order. They even have a play area for the kids! What could be better?: They are closed on Sundays (I often forget). read more

Love their food, consistently great as usual. Tried their breakfast for the first time. Lee at the drive thru did an awesome job w my order, can't wait to be back read more

Love them! Great food! Great Business Practices! God Bless!

I cannot tell you how much I love Chick-fil-A, best service form a fast food restaurant.!! You cannot get a better product that taste this good with the service you get anywhere! They're so friendly and personable I absolutely love Chick-fil-A! read more

This location is the closest to my office. This location is very busy. I love their nuggets and waffle fries.

I stopped by today at just after 11am and they were already very busy. They were very efficient with getting everyone through the drive thru as quick as possible. Three employees were taking orders and one employee, standing outside the pickup window, was handing out food. The star was a very friendly and efficient young man named Ishmael, or Ish. Such a wonderful sunny nature and definitely someone they will want to keep. Bravo Ish. read more

First time here, loved it. Eat here if you can. Yelp forces you to write long reviews so this part means nothing.

Horrid service! Ordered sausage/egg biscuit in drive through. Was told to pull around would be out in 2 minutes. No designated wait area, so am stuck waiting behind parked cars. Everyone is mad as i have to keep driving around. Waited for 15 minutes...finally parked to go in to get my order. They put it together then ... All cold...IF YOU ARE ASKED TO PULL AROUND...GET YOUR MONEY BACK ON THE SPOT! Food average, cold, service horrid! read more

I love Chic-fil-a, delicious, consistent and best staff all around. This is my default fast food. read more

I don't know why this location offers macaroni and cheese because literally no exaggeration I have gone to this location every single day for the past six days doesn't matter when I go if it's busy if there's a line or not I'm told I will have to wait in between ten and TWENTY minutes for mac and cheese it's fast food knowone has time for that don't offer it if you don't have it. Oh and to make it better every time I have called to leave a message for the manager it says it will go to voicemail and it just disconnects you immediately so that's great read more

Clean, fresh food, quick service. Always polite and respectful cashiers and managers. Food is consistent and good. They are always trying to give me more sauces! read more

Unfriendly pregnant manager on duty too busy wiping trays off to address a customer concern. Really Jeff, quality of managers deteriorating.

So this is our second time ordering from here and having it delivered, we will never be doing that again. Our order was missing multiple items, such as sauces and side items and one of our drinks was 3/4 empty. We called the store to let them know and they stated they would send the missing items with a new drink and some coupons. Once we finally received the missing items they still did not get it right. They still did not send the missing sauces and did not include any coupons. Very disappointed in the service tonight. read more

Food is good but staff is rude. Crew member didn't even acknowledge me being there in the drive through before one of her regulars who got there a minute or two after me in the mobile line. read more

Hard to beat Chick-fil-a! Always had great service and enjoyed my time eating here.

EXCELLENT SERVICE. It's absolutely my pleasure, very clean, kid friendly, food is always amazing, and out fast.

Not really thrilled about getting half full fries.... Just got home and haven't eaten any.... this is poor se

There are much better locations then this one... Have been here a handful of times this year and never once had a great experience. Usually because of the customer service. Went through the drive thru a couple of days ago and had to wait nearly 25 minutes (8pm at night) to get to the window.. They also forgot to put pickles on both of my deluxe sandwiches!! Unacceptable. read more

Great food and always friendly service. The people seem to always enjoy their job and they are doing a great job with covid

Overall they're the normal fast food joint.. In my last couple stops however my chicken nuggets have been puny. Just check them before driving off or you'll basically feel a little cheated read more

Chick-fil-A - That third one is fit for an infant. Where's the rest? Maybe the cook got a lil hungry back there.... - Fast Food Near Me - Phoenix, Arizona

Outstanding Mac and cheese? Yes, Mac and cheese....I'm a kid again. Great chicken club, wonderfully clean and the hostess in the dining area was so very kind and happy! Thank you, Donna and Paula read more

Great food but ordered a spicy deluxe and ended up with just a plain chicken sandwich didn't realize it until I was already home and it was too late. read more

Im just amaze of how fast my meal was served and how good the service is,sooo friendly!!! food's good as well, what more can you ask for honestly!!!! read more

Love my Chick-fil-a! Wow, they have a system and it is super fast in the drive thur. Amazed and they are always super friendly! They always get the order right!!! ++++ read more

You guys, Chick-fil-A's service never ceases to amaze me. I keep coming back for the flavorful food and to be "served" by their fabulous staff (as they say in the drive thru: "How may I serve you?"). My husband and I were visiting from NorCal and headed to PHX airport from the Grand Canyon. This location was about 1 mile off the freeway and the line was very quick (just one window where you pay and get your food). At first the line was really long and we could hear the lady a few cars in front of us asking very detailed questions about what the menu offered. I was impressed that the staff person taking the order was so patient and gave a friendly, customary "my pleasure" at the end of the exchange. If you've never been to Chick-fil-A, try the waffle fries and a regular chicken sandwich - and then come back and explore all the other quality options! On the original sandwich, the chicken is very moist and the bread is soft. The only decor is a couple pickles! We also tried the iced lemonade drink - a sweet blend of their ice cream and lemonade (think lemonade shake). Unreal! Overall, I appreciate the consistent taste and friendly service this chain provides, no matter where I am in the US! (The only thing is: don't crave Chick-fil-A on Sunday, as you will be sorely disappointed!) read more

My first time ever eating at a Chick Fil A. Yum yum and yum. Tried the chicken nuggets, the tortilla soup, the waffle fries and a chocolate shake. I was extremely full. No, I did not eat it all. I did sample each of it and the shake was THE BEST PART! The nuggets aren't your mcdonalds nuggets. These are real nuggets of meat, not a byproduct and its all in the sauce. The chick fil a sauce was my favorite. Fast friendly service and a very clean restaurant. read more

I'm from the east coast. Chick-fil-A truly scratches an itch. I think they fry everything in peanut-oil? Regardless you need to get breakfast here. CHIKN MINIS!!!!!! Some day I'll finally talk myself into getting a party tray of nuggets just for me. read more

I really enjoy the food here. Probably one of the best layouts for a fast food but it feels more homey than any fast food. The service is very hands on, extremely well maintained facility, the best playroom ever and the food is great. If you watch your diet, the salads are great. I am willing to pay a higher price for food when the service and product is his good. read more

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My first Chick Fil A ever. Really really good Chicken sandwiches. Chicken was really good, crisp outside, perfect inside. Bun was great too. Fantastic service for a fast food joint like this. Friendly people all around. read more

Absolute horrible service. I say and waited in their parking lot for my order which took 10 minutes for just a chick fil a sandwich. They "lost" my order and i asked for no pickles and a side of ketchup and got pickles and chick fil a sauce. Will not come back. read more

I absolutely love chick-fil-A! Always friendly service and the best juiciest chicken sandwiches at any of their locations! I have never had a bad experience! Definitely one of the best fast food restaurants to ever exist! read more

Great service! They were quick and honestly the lady standing outside at 115 degrees outside to take our order was very pleasant and kind. Thank you! read more

First time actually eating at a Chick-fil-A, and I am a fan! The customer service far excited 90% of the service you get at other fast food places. There was a play area for the kids, which made everyone happy! The gilled chicken sandwich was tender and overall delicious. I am a little embarrassed that it took me so long to try this place. The only negative thing was that the kids chicken nuggets were kind of small, but that is probably because they are actually chicken unlike other places. I look forward to eating here again. read more

We love the family friendly atmosphere of Chik Fil A. The customer service is always professional and the employees know how to greet and treat their customers. They offer quality food at a fair price. We are happy to give them our business. read more

Chick-fil-A - Side salad. - Fast Food Near Me - Phoenix, Arizona

This location is horrible about forgetting items and doesn't seem to care. I eat there atleast once a week and about 90% of the time, I get home and something is wrong or missing. I was there yesterday and was literally the only person in the drive thru. No nugget sauce, wrong sized drinks, missing parfait. Had to ask for extra crackers. I'm just going to sit in line and check every item from now on. Workers are getting lazy that they can't even double check orders for customer satisfaction. read more

I love Chick-fil-A! At least other locations I have tried. I recently moved to this area and came here for the first time a few weeks back. Saw the biggest line I have ever seen in a Chick-fil-A. I figured it's because it's very popular around here, and other ppl like me love their menu. But after my third attempt at this place, I realize that the ridiculous lines in this place are not just because of the popularity. It's got to be the staff! The lines move one car every 4-5 minutes. Sometimes more. I turned my car off one time for about 12 minutes because it simply wasn't moving. What sucks is that once in line, it's hard to get out of it after 30 minutes of not even having an order placed, but having 10 cars in front and 10 cars behind. I'm not kidding you. And if you want to see it for yourself, simply drive by and check it out. But do yourself a favor and do not enter that line. For no on, I will drive to any other location even if I have to drive further to not ever be stuck in that absurd line. read more

Grabbed a quick bite for dinner and sat on the patio with our dog. Attendant brought our food outside and then offered to bring out water for our dog. Wonderful service! Food was delicious as always too! read more