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    Chick-fil-A

    3.0 (17 reviews)
    Closed • Closed
    Updated 1 week ago

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    Carolyn S.

    Exceptionally clean, which is expected due to it being brand new. I walked in and there was zero line! I was like man this must be my lucky day! There was a man and a woman chatting who saw me walk in and made eye contact but I wasn't greeted at all. Hmm. Ok. There was a manager on the phone who also saw me walk in and made no attempt to greet me or even offer a smile. During this time the two employees and a manager walked back and forth from the cashier area to the food prep area, both of which had a clear view of me. After about 5/6 minutes waiting for my mobile order, a man and a women walk in and they were immediately greeted. This interaction made me feel like shit to be honest. Especially due to the manager who SAW me. But I suppose is a manager can't be bothered to greet or interact with guests, what example does that set for the staff. Crossing my fingers they get into the groove of customer service. It also wasn't the greatest look which the manager on the phone in clear earshot of me and when she hung up, she made the comment "well his payment went through, that's all I care about." I get the fact that this is a business but that shouldn't be all that a manager cares about. Hopefully the food is as it normally is elsewhere. EDIT: checked food and saw there was no sauce on the sandwich, which was literally one of the main parts of the sandwich so I took it inside and saw another manager this time. Got his attention, and Chris heard me out and informed me that the sandwiches now come sauceless - well that's great but what happens when yall forget to put the sauce in the bag as yall did here?? Chris had my sandwich remade and ensured the order would be correct. Sadly the replacement fries were unsalted so they got tossed. Crossing my fingers for the sandwich. I really hate wasting my hard earned money. EDIT #2 Even after the manager/owner had my sandwich remade, it was made incorrectly. And as minor as that was (I ordered the spicy ranch jalapeño sandwich and received a new chick fil a regular jalapeño ranch sandwich) due to my entire experience and the amount of TIME I spent trying to get what I actually paid for, this just tanked it for me. My review started with 3 stars and we are at 1 now. Yes this is a new location but these are not new items, the menu is consistent with every other chick fil a location I've ever been too. There is no excuse for poorly trained employees, that starts at the top. The examples that are set by management will always trickle to the employees and here the management does not manage well. There were a couple of employees that went above and beyond in my interaction too bad they weren't the ones that were on charge. -5/10 will not ever return to this location.

    Pickles the food delivery robot

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    4 days ago

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    6 months ago

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    7 months ago

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    7 months ago

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    9 months ago

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    6 months ago

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    6 months ago

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    4 months ago

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    3 months ago

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    7 months ago

    Legit. So nice of staff. The food is awesome. Right on time and makes it. Great fruit and salad and tons of yum nuggets.

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    8 months ago

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    6 months ago

    I'd give them 0 if I could. We have been to this store twice, and both times they got the order wrong. We will not be back.

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    9 months ago

    Great service! Clean restaurant! Cyndi was amazing! Looking forward to coming back again.

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    7 months ago

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    9 months ago

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    “When you order on the app for dine in, Pickles the robot brings your order.”

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    The Local

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    I stopped here with my girlfriend during our drive up north…read more The customer service was great. The cashier was so polite. Plus the location was clean and gave a great vibe. They played great music and the menu has so many options. I ordered a custom turkey and cheese on Dutch crunch. It was AMAZING. The bread was the beast Dutch crunch I have ever had. The turkey and all ingredients were great. It was certainly a top 5 sandwiches I have had. I highly recommend this place and it will be on my list any time I am in this area.

    The Local is hands-down one of my favorite spots in Petaluma! Whether I am ordering delivery to my…read moreoffice via Petaluma Food Taxi or visiting their physical location, the food is consistently fresh, healthy, and incredibly delicious. I went in February mainly because they were having a February special and collaboration with Ji's Kimchi. They offered three choices: The Kimchi Rice Bowl The Gina (a fantastic vegetarian option) The Ji Street )It was absolutely amazing)! I truly wish they would make these items a permanent part of the regular menu because they were that good. It's a combination of the good, fresh and premium ingredients they purchase and use and in this instance that also included Ji's Kimchi! Beyond their specials, their standard sandwiches, smoothies, and salads are always top-tier. I highly recommend checking them out if you want a great meal!

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    We were on our way back from our Saturday trip north when we reached Petaluma and decided to stop…read moreat Lagunitas for a cold beer and some food. It had been a while since we had last come here, so it was fun to be back and enjoy some of our favorite beers. It was a beautiful day, and they had live music. They also had a couple of large-screen TVs set up showing the World Cup game. Our server was very helpful, answering our questions about beer and bringing us a couple of samples before deciding what to order. I asked for my favorite light beer, DayTime, and we decided to share an order of chicken wings, fries, and their P-Town Chop Salad. The beer was as good as I remembered, and the food was well-made and delicious, especially the wings (with Buffalo sauce). They allow dogs, as long as they are well-behaved and on a leash, so our little guy had fun saying hello to a couple of dogs that were sitting nearby in between his breaks from begging for treats from the table. We spent a couple of hours there before heading home.

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    Stockhome - Pommes Frites ($6)

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    delicious food great presentation…read more spacious well lite building staff is knowledgeable great service

    Gio Joe & me zipped up to Petaluma from Berkeley to meet Lulu TA & Tajo at 6:30 for our reserved…read moreseating. We ordered a lot.... winners WERE prawns gambas..5; Swede meatballs mashed spuds, 4, ( TA especially loved them cause they reminded him of his best friend Hans?) meze plate, 5; grilled broccolini, 4; little Gems salad, 2 way underdessed added some meze plate goo that helped plus vinegar/ olive oil requested to table; Swede fish stew 5; & Moules frites, 4 (like crispier frites); & then my delusional choice... Weinerschnitzel. 1!... A gigantic dry tough slab of pork which I salvaged by slathering it in the gambas & fish stew sauces. Never again! Our French sauvignon blanc was a tasty companion & helped lubricate the pigmeat go down now to the ambiance....Joe right away was distressed by the overhead lighting weird and offputting for a dinner meal The place closes at 8pm so it more of a lunch spot which explains the lack of a dinner vibe... Gio & Joe were also not a fan of the unusual mix of cuisines. much pricier than I thought it was gonna be ... the burgers we saw coming out looked a reason to return.......FOR LUNCH! no pics. why? we were too hungry & forgot just edited in... the 2 desserts: the Swede pancake 5!!! & Tajos Strawberry Peach pie a 4

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    Stellina Alimentari - La Marcella

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