came here for lunch and Michael was the best! He was so friendly and gave us some stickers because we are from out of town! The food was so yum - wish we had an in n out on the east coast! read more

In-N-Out Burger - Spread! - Fast Food Near Me - Petaluma, California

This In N Out did *not* get my order right. This is now the third time in two years that my order from In N Out has been incorrect, after always being correct for my whole life before that. (Why is In N Out going downhill?) My order was the same as always: a double double, animal style, no lettuce, extra extra tomato, add regular onion. I also ordered a neopolitan shake and an animal fry with extra grilled onion. For those who don't know, "animal style" means extra sauce, grilled onions, pickles, and a mustard fried patty. The shake and fries were correct. The burger was not. First of all, my burger had a ton of lettuce on it. Secondly, it barely had any sauce or grilled onion. What little there was, was soaked up by the lettuce. There weren't any pickles on my burger, and the patty didn't taste mustard fried. There were two slices of tomato. I've worked in restaurants for most of my life, and it just surprises me that this burger could have gotten past the cook, expeditor, and window person with so much lettuce and a ticket that said "no lettuce." But it was still In N Out, and so of course it was still pretty good, and I still ate it. When I was little, In N Out used to advertise about how they specialized in custom burgers. Over the last few years, it seems like that's started to change. It's just like, how do you have only one menu item, and still get it wrong? Lol read more

Super friendly folks working the drive-thru! In N Out is fast food but it FEELS so much healthier and TASTES so much fresher than other fast food joints, and that's because you can taste the difference. Potatoes cut and fried fresh, burgers assembled fresh, even their light lemonade is tastier. We go to this in n out whenever w'ere in Petaluma and while we haven't eaten inside, IN-N-OUT is known for it's classic burger joint ambience, with great service, delicious food, and simple menu. read more

Always a great go to, super quick and delicious! Friendly staff, very accommodating and welcoming. read more

Food was great as always. Didnt like how the drive thru line snakes in the parking lot at this location. Cramped and pushes you into the street when long. Also, they didnt give us very many ketchups when we requested even though we had a huge order. Will definitely be back but service could be a bit better. read more

In n out is so good but this particular location never disappoints! The food always comes out quickly and tastes so fresh. I like my fries done light well and they never disappoint here when I ask for them that way! I don't eat red meat and am always left satisfied by a grilled cheese with pickles and/or some animal fries with extra spread. This location is right off the freeway making it convenient for folks who are traveling. Despite it being busy, they do a good job of keeping it clean! read more

In-N-Out Burger - Fast Food Near Me - Petaluma, California

At In-N-Out Burger, our to-go experience was excellent, especially as we arrived early and were among the first customers, making for a quick and pleasant pickup. Nice atmosphere. We ordered the classic Number 2 cheeseburger deal and the Double-Double which exceeded our expectations. Wonderful friendly staff who all offered efficient service. Happy we stopped here on our way to Tahoe. Quick service and a perfect place to park our RV and pick up snacks. read more

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It's so hard not to eat at In-N-Out, especially when one is right next to your hotel. This one is consistent with the others I've eaten at, but had a larger parking lot and more outdoor tables. The longer drive thru line also seemed to move quickly, making me think more people do that than dine inside. The food is consistently delicious. The staff at this one were also super nice and friendly; that's a wonderful thing when consistency of employees is professional. The interior has their small merchandise area and is set up like many others with booths, tables, and a bar area near the windows. read more

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Ordered two flying Dutchmen with full grilled onion wrap. Very clear order. Got two Flying Dutchmen with raw onion wrap on each. You almost have to work at getting it wrong to be that far off. read more

Same standard layout you can rely on with the same good quality service. The staff was friendly and efficient, keeping things moving smoothly even during peak hours. My order came out in a reasonable time, and everything was fresh. I asked for well-done fries, but they didn't quite hit the mark. They were slightly crispier than usual but not as crunchy as I expected. Still, they tasted good, especially with the spread sauce. The burgers were solid as always, with fresh ingredients and a well-balanced flavor. I was pleasantly surprised with the plump tomatoes and extra lettuce I received, which I always love since it adds a nice crunch and freshness. The bun was soft, and the beef patties were cooked well with that signature In-N-Out taste. One thing that stood out at this location was the team dynamic. The staff here genuinely care for one another, and it showed multiple times during my visit. They would acknowledge each other, chant each other's names, and just seemed to be having a great time working together. It created a positive and upbeat atmosphere that added to the experience. This location is a quick and easy spot to grab a meal without feeling bad about it. The ingredients always feel fresh, making it "clean" fast food in my opinion haha. Not the best In-N-Out I've been to, but the strong teamwork and friendly vibes make it a reliable and enjoyable stop. read more

In-N-Out Burger - Double-Double with Fries - Fast Food Near Me - Petaluma, California

We stopped here for lunch because we had to make it quick and keep driving. Great food great staff and very fast service in the drive through line. Bathrooms inside were clean and plenty of parking to eat in the car. I absolutely love this entire chain and how consistent it always is. read more

Let me start by saying I've always enjoyed In-N-Out but today was not a satisfying experience. We ordered other items that were good but our cheeseburgers were not. The buns were crunchy and burnt which took away from the overall taste of the burgers. You could literally hear the crunch of the bun. We would have returned but we were too far away. read more

As always,at this location, the food was hot, except for the ultra creamy frigid milkshake, prepared in a timely manner by friendly, professional young people. Place was a bit crowded but was clean and bright!! Love In n Out!!! read more

In-N-Out never disappoints. The food is always fresh, hot, and made exactly how you order it. The burgers are juicy, the fries are simple but classic read more

In-N-Out Burger - Fast Food Near Me - Petaluma, California

I was Rolling Thru town and wanted a Midnight Snack!!! When this In N Out Burger popped up like an Oasis!!! So I Stopped and to my surprise the Dining Room was Open!!! Bingo this happened to be one of the Few that has a Dining Room open after 10 pm !!! Bravo!!! So I rolled in like a Boss and Ordered a 4x4 and Fries!!! When my Order was Ready they even delivered it to my Table!! Great customer service!!! Burger was cooked to Perfection!!! So were the Fries !!! Yummy!!! This is a Baller On A Budget Approved Establishment!!! read more

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Just went to In and out and came home to eat it. I opened it to add extra sauce and part of the meat is missing on both sides.

Michael was very thoughtful and gave us excellent service today. He noticed we needed an extra tray and high chair for our toddler who was having a difficult moment. Thank you Michael I hope more employees see this and are motivated to go above and beyond to help customers read more

Really Nice! Only fast food I enjoy and that's not without reason! The service is decent, but that's better than other places! I like to mix it up and they do not disappoint! Location is great as well! Who knew that animal style was so good... read more

A fast food institution with great burgers and fast service. The staff was very responsive to our needs, it was late and I had two tired youngsters with me. Clean bathroom, bummed there was no pink lemonade. Overall the only thing lacking is their French Fries. read more

In-N-Out Burger - Fast Food Near Me - Petaluma, California

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VERY disappointing! A lifer to this location. WORST experience ever! I'm not a fan of the 1 star review, hoping there is QA to take note! Waited over 20 minutes from order to delivery at the window, at 2:00 in the afternoon. The food was cold, the hamburgers were extremely dry and the thinnest and overcooked! I have never seen this before. That's why you choose In N Out. Hoping this will get someone's attention and the delivery and food quality will return. read more

Great food as always! A double animal style burger with animal fries (grilled onions, cheese & secret sauce)! Only way to go. Great, friendly fast service as usual! Great to eat inside as well. Clean table areas! Best burgers with the best service at the best prices too! Sorry no pics as the food can't wait to be eaten . Still can't beat their quality & prices!! Only $6.89 with tax for a delicious double Patty animal style burger !! read more

Amazing food was hot and the service is amazing. It came out quickly and the overall cleanliness is amazing. read more

In-N-Out Burger - Animal fries and a double double - Fast Food Near Me - Petaluma, California

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Amazing service and quality. Every worker has a smile on their face and almost never had a mistake on my order and if there was one, it would be really easy to communicate and reassure. read more

amazing experience!! Michael was so sweet and gave us stickers and hats! also very clean and quick service! 10/10

Great first In-N-Out experience. The food was alright but I was really impressed with the efficiency, customer service and cleanliness of the place read more

My go-to fast food will forever be in n out. Stopped for a quick dinner on my way home from shopping, the drive through line was not long at all. My burger was delicious and my fries came extra crispy and hot. read more

In-N-Out Burger - Double Double - Fast Food Near Me - Petaluma, California

They always have fast, food service but the gentleman tending the floor today had superb service. He opened doors, clean the floors, took food, ketchup, salt, napkins to us, etc. He also checked on us a few times while dining. Rarely find good "fast food" service like that. They always have the best burgers: animal style and extra crispy fries is the way to go! read more

In-N-Out Burger - Fast Food Near Me - Petaluma, California

Very dirty location, not a clean table to sit at and a filthy, sticky floor.They served me a burger that had a burnt stale bun and seemed to be reheated. We have been to many In-N Out Burgers in Az, Texas & CA and this is the first time I had a terrible experience! read more

Thank Michael for your exemplary customer service. My daughter and I were waiting for our food- Michael noticed that we looked tired from our roadtrip from SoCal - he brought our food to our table when our number was called!! Kudos to Michael!!! Thank you M. Mendoza read more

Nice location, friendly staff with warm welcoming smiles as well! Pick up a brochure while your in there for some gift ideas as well, they sell t-shirts, hats, sweatshirts, throw blankets and ornaments etc on their online store! In n N Out really applies to the name, the service is quick, especially for all the great quality they go into making their food! My go-to at any location off their fan created secret menu, an animal style cheeseburger with fries. Great quality you can taste, starting with the toppings from the never welted lettuce, juicy tomato, sour sliced pickles, chopped grilled onions and the gooey melted cheese on a patty sandwiched between 2 perfectly soft buns mm! Their fries are nicely salted as well and they give you a nice box full, I do wish they had seasoned or sweet potato fries, but sometimes when you stick to a few menu items and it works, why change?! I would recommend stopping into this location if your in town, I was driving back late from a day trip last night with a Yelp friend and it certainly hit the spot! read more

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Double Double Animal Style (no tomatoes) with Fries (Very Well Done) and a Strawberry Milkshake = Heaven in your mouth! The legends are true. Now I am hungry! Time for a run to In N Out! read more

This location is one of my favorites. I rarely have a bad experience at this chain but this one just takes it up a notch better. The seating areas and bathrooms are always clean. Parking is easy. Easy freeway access! read more

Still one star. We like In-N-Out so it's tough to stay away. I will be staying away from this particular location. I thought I'd give them another chance since we had previously picked up food to-go. This time we ate immediately after picking it up at the drive-thru window. The fries were warmer but still soggy. The burgers were also warmer but not what I expect from this company. read more

It doesn't matter wetherbyour getting a sinvke cheeseburger to a double double. Each burger comes with special sauce. Lettix,onion and tomato on the bottom of a toasted bun. Ketchup and puctard may be added but is not necessarily. Secret menu includes A flying Dutchman.animal style "Grulled onions, mustard fried pattyzextra spread with lettuce tomatoes and pickle so wether you want a straight up cheeseburger or you want to be a little adventurous go with the Amimal style burger and fried. If it was a choice between 5 higa,habit burger or even McDonald's I HIGHLY suggest saving a few dollars for a Real burger read more

Not sure why the burgers are so popular. The meat patty feels like a dry tasteless texture surrounded by lots of moist and crisp veggies and sauce. The kiddies love 'em though, and that's all that matters! read more

This is my favorite fast food restaurant. It has the best quality meat and workers. I really recommend.

For the past couple years, we've been taking mini "road trips" up to Petaluma, usually with the sole intention of stopping at this In N' Out. Yes, we're passing at least 3 other locations to get to this one, but the drive from the East Bay could not be more beautiful. Vineyards of Napa, Sonoma wetlands, and fields of grazing cows. If you need a meditative afternoon, take a Sunday drive up to Petaluma, grab yourself a burger + fries, and stroll around downtown a bit before heading home. It's a cheap respite from the weekly rat race of commuting, and you might discover something else that keeps you coming back. We're always able to grab a booth seat, and they keep things running smooth and clean. See you next time we're in town! read more

Always fresh and delish. Every. Single. Time. A national treasure so to speak. I fully support this company and the stands it's taken recently on unconstitutional "mandates." Your fresh meat, perfectly cut fresh fixings, and fresh cut fries never tasted so good! read more

In-N-Out Burger - Fast Food Near Me - Petaluma, California

The food was amazing as always but the staff were awesome. All the young adults working were the most happy, attentive, helpful people I've seen in a while. They need to be commended for their welcoming atmosphere and their work ethic! Good job read more

I was requesting for a meal not listed in the menu and explained that I saw it on Instagram and wanted to order it but I didn't remember the name. After I explained what the burger is like, the order clerk went inside and asked someone, he came out and said what I wanted is the "Flying Dutchman." It was perfect. The service at this In-N-Out location is very accommodating. I was very happy with them. read more