I've been to chick-Fil-a about a thousand times in the past year. Each time it's the same - great service and great food! This time was different, mainly because the owner went above and beyond to greet us! Yes, the actual owner! David Peck was doing his rounds, asking each customer how their experience has been, and even cleaned up after them! Big time fan of this type of leadership and service! I highly recommend this location and I most certainly will be back! read more

Ordered a grilled chicken club and a spicy chicken sandwich. The grilled chicken "Patty" was about a 1/4" thick and ice cold, seriously! Had to take it back and get a crispy one. My spicy chicken sandwich had nothing on it, just the chicken and a soggy bun! WTH?! $20 for this?! NEVER GOING BACK! This place can kma! read more

Stopped by for lunch and found that setup where one lane in the drive-thru is for mobile orders, the other for regular orders. Since this was last minute, I didn't have time to place a mobile order so regular lane it was. They took me order and as I pulled up to the window, the mobile order line had 5 cars in it! There was only 1 car ahead of me so in this case, I got my food before the last car in the mobile order line. Luck of the draw I guess. This was my first time at this particular Chick-fil-a but I usually find all the restaurants are pretty consistent, until now. I'm not sure where they get their buns, but this one was stale and not as soft. It was almost crumbly. Very disappointed compared to what I was expecting. Otherwise, everything else was fine. The people were nice as expected and very efficient. read more

As of today, 2 months later, still no contact or communication from any of the management at this store. This is pitiful and shameful, I will never return and I suggest people exercise caution before they venture out to this Chick-fil-A that doesn't give a damn about their customers! read more

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Quick stop at Chik Fil A - the dining room and restrooms were clean. We ordered 2 small items from the breakfast menu during breakfast time for dine in - a spicy chicken biscuit and a 4 piece chicken minis - no hash browns or drinks. It took 16 minutes to get our food. The dining room was not busy - there was about 8 people in the dining room between 5 different tables. The food was good, but wasn't as quick as I was hoping. read more

Chick-fil-A - Chicken Chick-n-Minis- - Salad Near Me - Palm Desert, California

I haven't been to Chick-fil-A in a while & this visit wasn't as good as our last in restaurant visit. What was good: Short wait time on a Wednesday evening around 9 PM. They close at 10 PM. Waffle fries and sauce were great as always. Flowers on each table were a nice touch. Our clerk was kind and helpful. What wasn't the best: The new cups, lids don't fit well and can pop off if not careful. Only got three sauces for two orders of chicken strips, had to ask for more. No one checked on our table like in past visits. Chicken strips tasted extra oily. Several people were looking for a trash can when leaving. There's only one at the front exit, not at the side exit. Not the best experience this time, but still appreciate the usual Chick-fil-A hospitality. Management, would you please consider not frying your food in Canola and seed oils? Beef Tallow is better for us. Thanks read more

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Good wasn't great. Tasted old. And took a while for the food. The bread on the biscuit basically disintegrated as I picked it up. The bread and chicken tasted old read more

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This place never fails to amaze me. I came in today to try the new jalapeño ranch club sandwich, and wow it definitely lives up to the hype. The food was fresh and very flavorful. The sauce it came with was so good I finished it and thought, "Damn, I wish they gave me a second," and they did! I love when places go the extra step and don't skimp. They even gave me two forks for my fruit and grilled nuggets. The operator David Peck of this location loves to give out goodies if you order on the app, which shows me he loves to give back to those who support his location and that's why I keep coming back! read more

We love CFA. We eat there at least once a week. We are in Palm Desert traveling and decided that was what we wanted for breakfast today. We were notified when we were placing our order we could no longer order a sandwich off the lunch menu. We devised a work around by ordering two breakfast filets, a side of pickles and a bun. The girl taking our order seemed okay. The other employee, Jennifer, seemed annoyed. The remaining experience was far lower than any other CFA we've been to. We have actually never encountered a rude CFA employee, but today we did. We subsequently asked for a few condiments and she didn't even look us in the eyes. Very disappointed in this experience. Will we eat at CFA again? Absolutely! But maybe not this location. read more

Chick-fil-A - Two breakfast filets, a side of pickles and a bun. Workaround to make a sandwich since you can't order it before 10:30am anymore. - Salad Near Me - Palm Desert, California

They upsale charging for sizes you never ordered. We figured it out after the 3rd time it happened. Getting the order wrong purposely. We called them out on it and the girl smiled. Also the quality of the chicken is fatty now especially the nuggets. read more

The Chicken nuggets are half the size they used to be. They Chicken nuggets have stringy fat attached to them. Just generally terrible Too bad they got greedy and messed up a good thing. I will no longer go there. read more

It feels like family when you step into the Palm Desert Chick-fil-a. I love everything about this restaurant but especially the food. My guess that complaining comments are mostly for having to wait in line because it's so popular. The food is always delicious- the best chicken fast food you can find. The ingredients are fresh. While there are young servers the manager leads are great at raising up the NextGen workers. And I've never been to a fast food restaurant where the owners are on the frontlines with a smile. Truly a unique experience. I go 2x a week on average. Have you tried their breakfast. Wow, I love the fresh fruit. And there is always fresh flowers and comfy seats. Just ask one of there many servers to fill your drink. My pleasure! read more

Chick-fil-A - Striking up conversations between tables. What a wonderful place to meet great people. - Salad Near Me - Palm Desert, California

Fast and friendly service! We stopped by for some lunch during our road trip and it was busy! We luckily found a table and the worker came over to clean it up right away. We ordered the usual. 2 chicken noodle soups, a grilled chicken sandwich, a spicy chicken sandwich, a chocolate chip cookie, a lemonade, and a sweet tea. The food was dropped off and the worker was nice. The food was hot, tasted great, and fresh! Oh and bathrooms were cleaaaan. read more

Same as other CFA joints. Clean. Food is good. People are nice. My family loves it. But if I could... I would never go here again because it is expensive ($67 for a family of 4, with one adult only getting fries) and they are anti-LGBTQ. read more

Stopped here on the way home from Indio yesterday. We were starving so I forgot to take pics. My husband ordered a Deluxe Chicken Sandwich with cheese and fries. I ordered a Kids Meal, which came with two chicken strips, fries, and a drink. It was the perfect amount of food for me. The waffle fries were delicious, as were the sandwich and chicken strips. We waited less than a minute to place our order, and it was delivered to our table really fast. We really enjoyed our lunch! read more

If I could leave a zero I would. Restrooms filthy and lack of everything in every stall in the men's room No senior drinks at all. Food not prepared correctly and had to send it back. Don't bother even stoping as they don't care if you complain. read more

If you see a customer waiting for their pick-up order maybe ask them what their name is for their order instead of ignoring them. Usually I have a pleasant experience at Chick-Fil-A, but this one has to be the worst! Whoever the manager is...your night crew needs A LOT of work. read more

We've driven by this new location several times....we decided to dine inside today because the drive thru line is was wrapped around the building..... Victory took our order, she was very pleasant and easy to deal with...Victory told me they've been open since July 1.... They seem to have worked out any issues.... (Other than they are extremely busy) Everyone we had contact with was friendly and trying their best to get the orders out ....at the time of ordering they will ask your name and then acknowledge you by name when they deliver your order to the table.... the parking lot is confusing as new places are in the process of being built... many areas are blocked off... Overall food was good, service was fast & efficient.... read more

Chick-fil-A - Dizzy Chick-fil-A - Salad Near Me - Palm Desert, California

Assistant Manager Maj was absolutely amazing. Went in for a $200 very large order yesterday at noon. I suppose someone else took it. Maj said hold my beer, and got to work without missing a beat! In 8 minutes the entire order was out, Maj included some extras for my delay and even walked it to the car. I work at the Disney property down the street and from one hospitality worker to another, that will be hard to match! read more

This place has the drive thru on the right side of good. They had two people taking orders, and then when you pull up to get your food, there is another person there to walk the food to your car. There are two lines, one for drive up orders, and one for the mobile orders. When we got our food, it tasted delicious. We had a great experience tonight at this particular Chick-Fil-A read more

Always good service at this store but sometimes the quality is below par. Today I ordered the BBQ Pepper Bacon Chicken sandwich and the piece of lettuce I got was pretty disgusting. Take out order do I didn't realize it until I was home. read more

Chick-fil-A - Spoiled lettuce inside sandwich - Salad Near Me - Palm Desert, California

10/1/24..I would like to thank Giselle at Chic fil a for the poor attitude and lousy slow service. Also, thanks for providing me with the wrong item. I ordered grilled chicken, not fried chicken. Unfortunately I trusted Giselle to provide the correct order and her incompetence is displayed in the photos. Thank you Chic fil a for hiring employees that demand $20 per hour and provide lousy service and get orders wrong. read more

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The food was just average. My wife had the chicken nuggets, while I had the chicken tenders. My wife said hers was just good, while mine was also just good. We had French fries, a large order. It was the equivalent to a medium order from McDonald's Donald's, and they were cold when handed to us. We also had a large milk shake, my wife had a chiclet, I had a strawberry. My wife asked if hers was a chocolate as it was so light, my strawberry could barely taste the strawberry flavoring.. the large was equivalent to a small at jack in the box or McDonalds. Nothing special at Chick Fil A, read more

We stopped by on our way out from Coachella, the food was great and the fries were crisped to perfection. Exactly what we needed. April is an excellent worker and attended to us and all the other customers so well. She was quick on her feet and very prompt with any requests we had. Her service is the main reason we wanted to leave a review! Thank you April! read more

First time not getting the regular chicken sandwich (which is always delicious). This time I went "healthy" and got a grilled chicken club lettuce wrap. The lettuce look old and wilted and was less wrapped as it was just there. Some places do wraps right. Chick-fil-a isn't one of them. read more

Gr8 food, hot and fast! And the service was fast and very friendly. 80 characters was a low bar to have to clear... please don't judge me too harshly for taking the low (read: easy) road. read more

I'm a huge fan of Chick-fil-a. We have several in Orange County that we go to and the service and cleanliness are usually always on par. Last night we went to this location in Palm Desert ( our third time) and it was the worst experience. First off, I walked up to the counter to order and several employees were talking with each other and I know that at least one saw me standing there, yet they all continued to chat... really?? Tables and chairs in the dining area were dirty and greasy. There was something that had spilled on the counter where you wait for your food or get refills of your beverage and after 10 min. not one employee had attempted to wipe up the spilled liquid...I watched many of the employees just chatting with each other... There was also liquid on the floor of the kitchen ( that no one had wiped up) and in the take out area of the kitchen there was visible trash on the floor. Obviously this is a very poorly managed location. read more

Waited over 15 minutes for 2 shakes while in the drive thru. We had our food and were asked to pull forward and that they would bring the shakes out. My husband went inside to check on them and the girl at the counter refunded the shakes and said they were busy. We know that Chik Fil A is normally a heck of a lot busier than it was last night. Bummer! We won't be back. read more

I've been coming to this chik fil a for over a year now. Love the military discount. Love the staff. Mario and Jesse are the best. Sometimes its crowded, but it's cause the food is great! read more

Outstanding customer service! Lydia came by our table several times to make sure we had all we needed. The food was delicious (but we always love Chick-fil-A.) We really lucked out and came on a family fun day- bracelet making, balloon animals, cotton candy- all FREE! The staff was friendly and talented and went above and beyond. Our kids had so much fun! read more

Service was excellent my family and I are very happy with tonight's dinner thanks to everyone in that place

I love this place. Great Chicken nuggets. Healthy choices. Love waffle fries Love fresh fruit cups. Great barbecue sauce! We need more of these out here in the desert. We just have one and they are always busy. Great App too read more

Chick-fil-A - Inside Chick fil A - Salad Near Me - Palm Desert, California

Maybe 10:43am is the golden hour, but my food was ready quickly and the staff was a delight! I ordered a 6 count of nuggets and a chicken sandwich. Both were perfect. LOVE the consistent quality. read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Salad Near Me - Palm Desert, California

I did not go inside but my family got this to go and the food order was correct. So I would recommend this place.

Employees at the drive up window are just talking and gossiping and they don't pay attention and give out the wrong orders. It's very frustrating to have to go through the drive up lane multiple times because the employees are just gossiping and do not pay attention. read more

I don't understand the hype of Chick Fil-A. I don't get how people make excuses for a fast food eatery saying things like it was a 58 minute wait for my food, but still gave this place a 5-star rating. If this had been another fast food place, the review wouldve been bad, but somehow any complaints from other fast food places get a 5 star rating here. This eatery profiles you, as you can see in the pic. No other fast food place does this. Does the staff at Chick Fil-A have a very short memory as to who ordered what? In other news, food is neither bad nor good, definitely nothing to email anyone about. Chick Fil-A is neither a place to splurge nor a place to eat your feelings, the food is just terribly average to do that and there are better places to splurge and/or eat your feelings. After all, who gets bummed out about something and picks Chick Fil-A to eat their feelings at?? Ask yourself that before eating here. After three months, this location cant get it together, either via drive-thru, mobile or dine in. The staff is completely overwhelmed, food is a 30 minute wait dine in and tables are super dirty during lunch, which is when I had my meal. If one had to wait over 30 minutes for dine in for their lunch at another fast food place, it would be unacceptable, but here are CFA lovers, giving this CFA 5 stat reviews. You really should NOT NOT NOT come here for lunch, dine in, mobile or drive thru because youd be late going back to work. This is a fact 90 days since this CFA has been open dealt with and workers cant work fast enough to get your food. How is it that all the food has been all premade before you even order at this Chick Fil A, but still wait 30 minutes or more for a dine in lunch, with messy tables and still get 5 star reviews?? Palm Desert truly takes the cake on this one, since this is the same city that only allows drive-thrus next to the freeway, yet its fast food that gets 5 stars regardless of quality of service, condition of food and order correctness. What kind of Yelp review logic do Chick Fil-A aficionados have to give a fast food place 5 star reviews after being open 90 days, but cant get it together, in service, food quality or otherwise? If this was another fast food place, it would be one hell of a one-star review, but its Chick Fil-A, so no matter what happens here, it gets a 5 star review. read more

Chick-fil-A - Watch out cuz Chick Fil-A profiles you!! - Salad Near Me - Palm Desert, California

Went to Chick Fil A for first time today. I do not normally eat chicken, having had to pluck chickens growing up. Nothing worse than a bucket of boiling vinegar water, dunking the chickens and plucking feathers. I was shamed into going with my wife and granddaughter. I was surprised. I had the hot chicken pimento sandwich, it was good. It reminded me of the pimento loaf my aunt made every week. Good Job! Thanks for bringing back that memory. read more

Chick fil a is amazing!!! I love their chicken strips and oreo milkshake . Their service is impeccable and I always hear the employees say my pleasure. Jesse at the front counter is amazing with costumers! I would definitely recommend! read more

Extremely long line. The woman who repeated our order was not nice and rudely came up to the car and kept saying MY PLEASURE! We all know that's the cornerstone they preach the team members with but make it somewhat sincere. Your better off going to Yucaipa and back given how long the waits are and the staff. read more

Chick-fil-A - Sitting in line for 45 minutes and still waiting. - Salad Near Me - Palm Desert, California

I'm pretty irritated that I paid $10 for this. This is supposed to be a large Mac and cheese and I can literally see the bottom of the container. It was filled half way at best. This is ridiculous. read more

Chick-fil-A - Large Mac and Mac & Cheese - Salad Near Me - Palm Desert, California

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