Our meal was hot and fresh. I thought this would be a good location to stop for Chick fil a since it was right off the highway but many other people had the same idea and it took 20 mins to get through the drive through line. We didn't go inside the restaurant. read more

Bring your coats and mittens! This place is freezing! Why bother getting hot food! Stopped for a breakfast sandwich and a coffee after an appointment. Very disappointed in their newish concept. Walking in there are distinct directional signs indicating the counter is only for carry out and eat in you go to the dining room. Nope ! After sitting a few minutes, I went up to the counter and a young man, who I could barely understand, mumbled while having no interest in anything took my order. Waited about 10 minutes, seemed drive through is the attention getter! My biscuit was good, bacon was soggy! No decaf coffee! Disappointing! Probably will not read more

Sad that this place has the chick fil a name on the building, because it's the farthest thing from any chick fil a I've ever eaten at! As an Atlanta native, chick fil a is my life source, but I was so disappointed when I tried this location. Rude staff, terrible food, the longest wait I've ever had at any chick fil a ever. Corporate needs to step in here, because the current owners and managers are pathetic. read more

This location is always busy and is close to the I-75 ramp. I decided to stop by during the lunch around 11:30am so thankfully the drive thru was not bad at all. The new seasonal items have been calling my name and I needed to try them before they leave the menu in March. My attendant was super nice and funny as we chatted it up a bit during my order. I really like the service at this location as they embody the Chickfila value of the friendly, helpful, and efficient service. I ordered the spicy grilled chicken sandwich with a kale crunch salad as my side and the key lime lemonade. I know the waffle fries are always a must but I wanted something a bit healthier for lunch. The drive thru wasn't bad and my food came out in about 5 mins and was fresh. I was looking forward to trying this sandwich out! First off, I was disappointed that the bun was not toasted hence why my food came out so quickly. It definitely knocked off a few points from the sandwich. However, the spicy grilled filet is very well seasoned and has a great kick to it. When you add the cilantro lime sauce, it really elevates it. I think like the honey roasted BBQ sauce that comes with the OG grilled chicken sandwich - this sauce perfectly compliments the sandwich. The sauce has almost a light garlic taste but very savory and addicting like that avocado ranch dressing. The key lime lemonade was not too sweet but tangier than the OG lemonade and I think I actually prefer the key lime one for the spring/summer season, so I hope that they consider bringing it back in the future. The attendant did recommend to me to try the frosted lemonade with the key lime before the menu ends so I'll definitely be back for that sweet treat! Overall, I had a great experience at this location several times and really love that the quality of the food is fresh. Hopefully next time, my sandwich bun will be toasted and not just taken out of the bag and given to me to cut down on the drive thru times. read more

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This guy s for the catering order that I placed in May. The person(s) involved with this restaurant who helps with catering did a fantastic job of making sure the order was on time and fresh. They were friendly and very helpful when the app was acting wonky. I would recommend using this restaurant when you need breakfast for your team! read more

Well they are always so busy. They are good but I have heard they are going down to a lesser grade of chicken. Not as healthy as have been. I don't understand that cause they should be doing well financially. So they may lose business Check this out. I don't have details read more

I was traveling with my family and we wanted a quick bite to eat and we love chic fil a. But this chic fil a was not a great experience. First off there was no cash register or a place at the counter to pay so a worker checked us out on her mobile thing. I don't know what people do if they're paying with cash. While the restaurant looked new and clean the service was not good. We waited quite a while and they even gave people their orders who had ordered after us. The workers did not seem to care and they were not as friendly as chic fil a workers usually are. The food also wasn't up to chic fil a standards. read more

Can't order at the counter and were told to order at the table. Well, there was a "Scan Here For Menu" sign that would notify a server. Server never noticed us. We decided to place the order online and give the table number, but servers were down. I get that's not a restaurant-specific issue, but that meant we had to rely on the servers noticing us. Another employee who was cleaning tables and resetting tables saw us clearly impatient and asked us if we got our orders in. This was, like, after 20 minutes of waiting. We said no. So, he, kindly, went to the waitress and told her that we've been waiting for a while. We FINALLY got our orders in after that time. I don't understand why we couldn't just order at the counter. We were already there. Scanning the QR code at the table to notify staff didn't even work. It took another employee to notice we've been sitting here for ages to get someone for us. What a disaster. As of writing, it has been another 20 minutes and we still haven't gotten our food. It feels like it's all disorganized and all of these QR codes and servers being down is causing chaos. There are people who ordered after us who got their food. It feels like there is no order at all. What's the point of all of these fancy ways to order if it just causes more confusion? What happened to just ordering at the counter in line and getting a table marker ourselves? What a nightmare. read more

Chick-fil-A - A nice picture of our food. - Fast Food Near Me - Ocala, Florida

Could not order at checkout was told to sit down and wait for someone to take my order, while 5 employees stood at the checkout laughing and joking around, including a blue shirt manager, I waited 14 mins for someone to come and take the order. Waste of time. Took over 30 mins from door to dinner arrival. There was no one in the place but 3 other customers. 5:20 pm! I hate to come when it's busy! read more

When we are traveling we always try to look for a Chick-fil-A at lunch time. So when we saw the sign for this location we had to stop. Very convenient and right off the interstate. They don't have a parking lot delivery so we ordered on the mobile app and we were directed to the drive-in line to pick up our order. As usual with most locations the lines were long, but moved very quickly. We got in line and were greeted by a friendly employee. We told him we had a mobile order so he put a number on our windshield and thanked us for the business. We moved through the line quickly and in no time we were on our way with our complete order. With this kind of service there is no doubt we'll continue to make a Chick-fil-A our lunch stop as we travel. read more

Chick-fil-A - Chick-fil-A- Chicken Sandwich - Fast Food Near Me - Ocala, Florida

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This was the Disney of Chikfila stores. Everything was thought of. The customer service was next level. Everyone was so kind and welcoming. It did not feel like fast food service, it was beyond that. The shift lead or manager even led the store in a "happy birthday" song for a kid celebrating. This was the best chikfila experience I've ever had, and that is saying something since their service is always top notch. Wonderful. read more

Corporate would not be happy if they visited this one. Substandard at best...worst experience at at chick fil an ever. Slow. 3 orders of hash browns were burnt to a crisp. Tooth breaking burnt. Giving the chick fil a reputation a bad name here for sure. read more

Love their chicken deluxe sandwich and their fries they're fantastic. The milkshakes are pretty good too although sometimes you have a long wait because it's very busy. It's fantastic. read more

HELL NO! This location is straight rude! It's always the same lady. She's Hispanic I think she's a manager, but I'm unsure. I didn't get her name and it was her coworker today too. I asked her question, and she looked me dead in my face and didn't say anything. So I asked her coworker, and she said it's up on the screen and chuckled! read more

This is the worst experience I have ever had. I contacted the corporate office and cares about filing a dispute, and the location off 75 shows 1.3 mile, but the reality is 0.3 . The manager Geraldo is completely unprofessional and behind the counter on a Friday night, taking selfies instead of doing their job, and there is a packed dining room. To note, we ordered for our community group in another city and never received this type of treatment. Specifically asked if they can make our order over because it was cold this is due to the mishandling of the rest exits markers on the off ramp of the 75 south freeway not clearly or correctly marked with the distance . This is completely unacceptable, and I will contact the corporare office and some outlet media if this is not properly dealt with .Maybe congressional offices of Kat Cammack or Daniel Webster would like to know how unacceptable this experience was. THEY RECEIVED 1 STAR BECAUSE I could not put anything lower!!! read more

They have a strange way to order your food inside the store. More carry out friendly than fine in friendly. This store doesn't offer senior drinks. Also, food was barely warm. read more

Food was goated. Jeremy, I don't know if he's new or what but he single-handedly ruined my dining experience. Apparently my name is Ted. Absolutely unbelievable. I clearly stated my name for this absolute imbecile of an employee but to no avail my order came out to the name of Ted. Count your days Jeremy, it's not all fun and games anymore. read more

I don't know how management does it, but these are the happiest group of employees always. They are either standing out in sweltering heat or in frigid cold, yet they're always smiling and happy. We have never gotten the wrong order and our customizations are always exactly as requested. They do everything in their power to keep the line at the drive thru moving and the location is clean and convenient to I-75. It's "my pleasure" to eat here. read more

Good Chick-fil-a. Very busy, but the line moved pretty quickly and our order was accurate. We've been to this one a few times. They put a "number" sheet on your windshield when you order so the drive through knows what order goes with what car. I've never seen that at a Chick-fil-a before, but it seems to work for them. The staff was pleasant. Until the one near us finishes remodeling, we'll definitely keep coming to this one, even though it's a 30 minute drive. read more

if I could give 0 starts I would. customer service was terrible, there was an issue with my order and Jeremy refused to correct my order and claimed that I ate the food because I took ONE bite of the sandwich because I didn't realize the error. He was very rude and make sly comments and talked to me like I couldn't comprehend. very disappointed because I've always had great customer service at almost all chick fil a's. read more

Let me start by saying I love Chick-fil-A and I have never given them this low of a rating. You should leave happy when you go to Chick-fil-A. I was not happy. Positive: The only positive was the food was fresh. Negative: where do I start.... The restaurant was trashed. By this, I mean, literally trashed. The trash needed to be emptied. Customers were having to stack the trash on top or leave it on the tables. The inside and outside of the restaurant were dirty. The ladies restroom was horrible!! Not only was it dirty but someone had pooped on the floor in front of the sink. No this is not the restaurants fault but they should have enough staff to keep everything clean. The long wait was also not acceptable. Yes they were busy but we should not have to wait 30 minutes. They were also out of peach milk shakes!! Chick-fil-A has set an standard and this was way below! read more

so this is a Chick-fil-A so not everything is going to be bad, the place is nice inside, everything is clean, the employees are polite. But I just got nuggets and fries and the fries were so tough that my jaw actually hurts from chewing them, and the nuggets were also kind of tough. I have never had this experience at Chick-fil-A before, extremely disappointing, would have returned food if I wasn't on a road trip and needing to get back on the freeway, I always stop in Ocala when I'm going up and down 75 to eat at Chick-fil-A. I guess I will go to the other location from now on. read more

If I HAVE to eat fast food, 90% of the time I opt for Chick-fil-A or should I say Chick-fil-AZY because that is just what they have been at multiple locations that I've visited in various cities. Day 3 of eating Chick-fil-A on my road trip and this location really disappointed me to the max. I'm not sure what has been going on lately with Chick-fil-A but this is the 2nd location to totally forget to put any of my condiments in the bag. I asked for 3 polys, 2 ketchups and a straw. None of it was in the bag. Fries were warm and limp, my large was actually a medium. It looked like they had been eaten. I brought this to one of the worker's attention and they gave me a small fry to compensate and the missing condiments. The filet on the chicken sandwich was an ok size and thickness but it too was just warm, soggy breading and had a funny taste. The line was nearly spilling into the roadway so how did I end up with barely warm, not fresh food, that clearly sat under the warmer for hours baffled me. I refused to get back in the line or go inside so I called to speak with a manager, she was kind and offered a remake and someone would bring it out but I didn't want anymore food from them at that point so she refunded my entire order. Customer service was the only thing I was satisfied with. read more

Quick and easy snack on the road, I stopped into this CFA and received smiling and pleasant service, an accurate order and a good deal. I find it hard to ding a CFA because they're all just so darned nice. I don't know of one that has been less than four stars and this one is an easy five. My dozen "grilled chicken nuggets" were served in a sealed, plastic container. I thought I'd need to grab a fork and napkins, but they were already included in a crisply folded bag. Details matter! Great snack, great service, as good as it gets. [Review 10918 overall, 690 of 2019.] read more

Chick-fil-A - CFA in Ocala FL - Fast Food Near Me - Ocala, Florida

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Brutal. I ordered two large fries and there was maybe 5 fries in each container. And I asked twice for a large water when ordering and they gave me a regular. Embarrassing. read more

Its Chik-fil-A need I say more ???? Fast staff even if the line is long ! Food fresh hot and DELICIOUS EVERY-TIME!! read more

Highest quality Chick-fil-A culinary treats you can ask for ~ fantastic staff ~ best chicken sandwiches (regular or spicy) w/extra pickles ~ amazing Mac'n cheese ~ tasty "homemade" lemonade drinks ~ They are very effective for the quantity of volume that they do! Still the best chicken sandwiches compared to Popeyes new chicken sandwich additions. Cannot go wrong with this establishment. Kudos, to Brian, the training lead today, who totally understands my needs and of my service canine ~ RioTheBorzoi. His prompt and efficient service and kindness to bring my order to my car makes makes this establishment five stars! Cheers! read more

Chick-fil-A - Amazing sandwiches ~ one regular & spicy extra pickles ~ beats Popeyes any day ~ read my last review on Popeyes chicken sandwich - Fast Food Near Me - Ocala, Florida

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We stopped here on a road trip. I love Chick-fil-A because you can count on them being consistent and that certainly was the case here! The restaurant was clean (including the restrooms) and the staff was friendly and efficient. My husband got a chicken biscuit sandwich and it was nice and hot and tasty as usual. I primarily follow a low carb/ keto lifestyle so I asked for their breakfast sandwich with no biscuit. I also got it with grilled chicken instead of the breaded and friend chicken. I was pleasantly surprised to have them put it in a bowl for me, making it easy to eat with a fork and knife. It was also nice and hot and full of flavor. Thank you Chick-fil-A for making it easy for me to still eat keto while traveling! read more

Chick-fil-A - Breakfast sandwich minus the biscuit to keep it keto. Despite the boring photo, it tasted great! - Fast Food Near Me - Ocala, Florida

Workers got no heart, very slow and messy Chick-fil-A. Had to wait thirty minutes for some chicken minis. Would not recommend this location.

I recently stopped at this Chick-Fil-A on they way home from Disneyworld. It was a Monday at lunch time, and they were very busy so we opted to eat in. We found a table near the playground and placed a mobile order. When our order was ready they notified me that their ice cream machine was down and they would not be able to make our milkshakes. Jeromy offered to refund me, or to send me three shakes through my Chick-Fil-A app for a future visit. I opted for the latter, although I wasn't sure how that worked. Four days later I received an email and a notification on my Chick Fil A app that I had been sent three milkshakes for use at any location. So I popped down to the one in Baton Rouge, and added the shakes to my mobile order couldn't have been easier. The whole experience at this location was pleasant, the restaurant was clean, the staff was friendly, and the food was delicious! Thank you, for the fantastic customer service, it is appreciated! read more

Disappointed for the very first time. Came thru the drive Thru at 8:30 and the clerk was slower than normal and our order was short 3 fries and no sauce $42 dollars and really wanted our fries for our road-trip back to Arkansas. Food is fresh and glad I have my snack bag of chips. read more

This place is a zoo. Drive thru is crazy. Inside is packed. This is a 2pm on a Saturday. But usual CFA service and food quality. read more

No play place. Hardly any seating. Crazy Covid policies are clearly still in place. No table service at all. Plus, no Ranch sauce. This place is a sad reminder that Covid killed business. read more

Brand new restaurant and great chicken strips! Good service too and can't wait to try it out again. So glad to have a location closer by. Only reason I did not give 5 stars is I felt like the strips had been sitting there for a bit and not very hot!!! They just opened so I'll probably give them a 5 rating next time!!! read more

Wow a two lane drive through! The staff has great customer service! The iced tea is divine! That is why I stopped in this afternoon! I never have to worry that the tea will taste bad and this time was no different. I ordered with light ice and lemon and got just that. The overall appearance of the establishment was well maintained and clean. read more

Chick-fil-A - Fast Food Near Me - Ocala, Florida

Absolutely worst run Chick-fil-a on the planet. One hour stuck in their ridiculously run drive through. Word of caution, if you go through the front and wait in what appears to be their line, you'll wonder why it moves so slow. That's because they allow cars from the Home Depot traffic to come in through the back and cut the line while the line from the highway continually backs up. I'm sure this could be fixed up but instead, they let customers sit in line for an hour and get pissed. Keep your Jesus chicken - I'll go literally anywhere else then eat at this location again. read more

Amazing food and quick service and the line moves quickly, the chicken deluxe sandwich is my favorite

The service was unbelievably expeditious. There were at least 30 cars in line and we were in and out in 5 MINUTES!!! #mindblown read more

Chick-fil-A - ows a woman driving a car - Fast Food Near Me - Ocala, Florida

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Victor deserves a raise!! I just watched him pay for the remainder of a couples meal when their gift card didn't cover it all. Without hesitation he pulled out his wallet and paid the rest. read more

Stopped here on our way to North Carolina, and we needed to get lunch. The drive through was fast and efficient, with courteous service. The food was hot and fresh, and the fries were the best as they should be. read more