I remember when this location first opened up, It was exciting to have a Chick-fil-A location in Northridge. It has become one of my favorite fast food restaurants. Their menu is based on chicken. Thus, the name Chick-fil-A. All of their food items are delicious but I especially love their waffle fries. It is different from the traditional fries. The service is always great here. I love how they bring your food to your table and come by to refill your drinks even though this is a fast food restaurant. They always answer your request with "It's my pleasure". read more

Chick-fil-A - Fast Food Near Me - Northridge, California

See all

Super easy experience today at Chick-fil-A! This location has their drive thru situation on point and was well organized. My usual order, Spicy Deluxe Meal, was perfectly prepared and tasted great. If dining inside, they have plenty of seating and the staff I've encountered is always friendly. read more

horrible service payed 32 dollars just to receive 2 drinks large fries and 8 chicken nuggets where did my other chicken nuggets and fries go and my Mac n cheese read more

Best food in the world for breakfast lunch and dinner. Could never go wrong with cfa.

As anticipated, service was great and food was fresh. I especially love the online ordering from the table as we had a toddler with us. But mostly... Yay for having your indoor playground open, clean and air-conditioned!!! My pandemic-baby grandson has never been in a CFA playground... Until today! Bravo!! read more

Chick-fil-A - Fast Food Near Me - Northridge, California

The guy with the lightning bolt haircut is rude and doesn't make eye contact, I assume he thinks he's better than the gig employees that depend on him to complete the to go orders, I refuse to go into the location anymore, I dont mind waiting for the food, I get it you're busy, everyone is busy can you atleast acknowledge that drivers are there to pick up, I have waited for this rude POS 10 to 15 mins before he even attempts to notice me, NO MORE ORDERS FROM THIS PLACE FOR ME! read more

By far my favourite chicken sandwich. I love all the dipping and will visit this location again.

Okay this is the last time I come to this Chick-fil-A. Last week I ordered breakfast for me and my son curbside. I had to be there before 10:30a. Cool no problem. I show up, line is all the way out to Tampa. I finally get into the curbside area...get a parking spot and when I open the app the put my number it canceled my order. It was 10:33a...I was 3minutes late bc of the line blocking my way in. I call the store this girl answers and I tell her my situation and she says what did you order? I said breakfast items only....she's like lemme see if we have anything left. 2secs later, sorry we ran out. I said are you kidding me? It took me 20minutes to get here and there was a blocking me from getting in here. She's like ya sorry the app does it automatically you can order lunch items now. I was like I don't want lunch it's 10:30...I ask her for a manager she's like hold please. 2secs later "ya sorry the manager said we can't do anything" I was like I'm an upset customer and this is u fair this happened...mind you in my head I'm thinking how did they run out? If I was here 3mins earlier they would've have run out? Stupid! So she's like umm the manager said we can give u one free breakfast meal I'll add it to your account. So upset and obviously nothing I can do I accept. My son also upset. She says it should show up in a few biz days. ***IT NEVER CAME*** **Fast forward to today** I'm craving their Mac n cheese. The Chick-fil-A I like to go to in Encino is closing so I am forced to go here since it's the next closest. I ordered my food on the app curbside as usual. I get there with no problems bc the place is dead. Well I just got home and here is a picture of my large fries....thanks guys! Half empty. Can't wait til the new one on balboa and Nordhoff is built. read more

Chick-fil-A - Half empty large waffle fry. Waste.... - Fast Food Near Me - Northridge, California

Be very careful how you order. I ordered a grilled sandwich MEAL and then I ordered another sandwich. I was asked do you want a drink with that and I said no just the sandwich. After paying I asked for the drink for the meal and I was told you said you didn't want a drink. Long story short the manager had to refund the order and redo it. Please teach your employees what the word MEAL means. read more

ABSOLUTELY WORST CUSTOMER SERVICE EVER. Stopped by around 12:30pm today for a quick lunch and had the worst experience EVER.. I ordered a 12 count GRILLED nugget with a side salad so, I would expect to get what I ordered, right? NOPE. First, for my salad dressing I asked for the avocado lime ranch but they gave me the regular one. Not a big deal, just went up and changed it. Then, I come back to my seat and open my nugget box to be surprised with fried nuggets.... I ordered grilled.... I went up to let them know so they can exchange it but what did they do? They took the box from my hands and said we have to up charge you for the grilled nuggets.... WHAT DO YOU MEAN UP CHARGE ME?? They messed up my order multiple times in many different aspects and they don't have the decency to just remake my order the correct way? I even showed them the receipt, they took my order the correct way but nothing came out correct. I ended up paying the $1.58 extra which is not a big deal but it's the principle of it all. They bring out my order THEN I notice that I ordered honey mustard and buffalo sauce but what did they give me... BBQ!!!! Such a horrible experience that I didn't even have an appetite to eat my lunch anymore. Some advice, don't let your employees get high on the clock and try to satisfy your customers if you mess up on your end. I really hope the $1.58 was worth losing a valuable customer. WORST CUSTOMER SERVICE EVER, NEVER EVER RETURNING HERE AGAIN! read more

Quick, friendly and attentive customer service provided by Andrew Russel working the register. I thought that all the reviews I read regarding the customer service may not be true but I was wrong. Besides Chick-fil-A having the best chicken sandwich that I personally have ever had the above par employees really seal the deal! Definitely will be coming again after this experience. read more

Chick-fil-A - Chicken Tenders - Fast Food Near Me - Northridge, California

See all

I will never come to chick fil A again. They charge you for to go bags. The last three times I've been there the same person at the drive thru has given me incorrect change. I believe the employee is dyslexic and switched the numbers around 3x and not for my benefit. How's this review Yelp since you took off my last review for some idiotic reason? read more

Food: 4 Service: 5++ We revisited this location today and I have to say that food aside, the staff here is so nice and helpful. It's truly rare to have such a fantastic experience at fast casual dining places, but this location is up there. All the employees tonight were extremely kind and attentive. Honestly the food is a 4, but the service is an easy 5 and for that reason, I have decided to update my review. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

The drive thru line and the line inside are usually long, but that doesn't stop me from going as often as I can. I am so in love with the spicy chicken sandwich, it's crispy and the chicken is not dry at all!!! It's amazing. You can order as many sauces as you want, my all time faves are the honey roasted bbq, honey mustard, and of course the chick fil a sauce. All the sauces taste great, to be honest and sometimes I like getting all of them and just having a dipping party. The waffles fries are perfectly potato-y as well as crispy and they taste delicious with all of the sauces chick fil a has to offer as well! I am truly a big fan and I can eat this all of the time. The workers are super friendly and I appreciate them giving me all the sauces I want. read more

This Chick-fil-A was a site for sore eyes! It was just recently opened and they had their employees out taking orders efficiently and fast! The chicken nuggets and waffle fries are fresh and delicious! But make sure you order a 12 piece & large fries because they are just so darn good, anything less is not enough! I haven't tried their sandwiches, but can't imagine how good they are! It won't stop me from going to Mickey Dees, but an added pleasure of chicken nuggets & different spin on chicken fast food:) read more

I would always come here. Came back today, it was a chill experience! Very clean, not too busy inside, great food. They did mess up my girls order but were quick to fix it read more

Chick-fil-A - Fast Food Near Me - Northridge, California

Top notch customers' service! I felt like I walked into my favorite Auntie's house and being treated like I'm her favorite nephew! The staff was just so kind! For fast food and my first time, the food blew me away. Delicious!!! read more

Chick-fil-a gets the honor of my first drive thru order since covid started... They have two lines for one drive thru line: uh oh, I think. I pull up and I can see that the RIGHT LANE is a straight line on the natural path for the drivethru line. The left lane is there to accommodate more cars in the parking lot while waiting... I know this and I wasn't told to do so BUT I took the left lane because if I didn't I would've blocked the flow of the cars coming and and going and because it was open... UGH! They take my order. My line pulls forward. The left side. Great, I think. AND THEN 3 cars zoom by on the right said. UH OH now turning entryway is full. The left lane can't move and 3 new cars drive up on the right side... YUP you guessed it: they all place their orders THEN one car from the left side goes then ALL 3 of the cars on the right pull ahead of the LEFT LANE! :( I was waiting after ordering a full 3-5 mins before they were even in line. Grrrrr! To make matters worse: THEY DIDNT EVEN HAVE MY ORDER IN THE SYSTEM WHEN I FINALLY GET TO THE WINDOW. MY ORDER WAS DELETED OR WHO KNOWS... maybe mistakenly given to another person because the line is way out of order -- jeez so much time wasted!! Moral of the story: TAKE THE RIGHT LANE :( read more

I love this location. Service is always quick and with a smile and the food is always good. The chicken is crispy on the outside, moist and flavorful on the inside. Oh and that chocolate chip cookie - umm umm good! The lemonade is really good as well. The chick-Fil-a sauce is thee best with the nuggets and sometimes I even put some on my sandwich . It's not cheap but it's worth it. Never disappointed when I come here. read more

See all

Absolutely the worst Chick Fil A in this area. Just a bunch of kids socializing behind the counter. And when it was time to pick up my food they give it to somebody else without checking names or anything. Ridiculous. read more

I didn't know they had more than 1 kind of sauce. For my chicken strip I'm definitely going back I had the spicy & sweet, polenisian was my favorite, ranch, honey mustard, I will definitely be going back. read more

Chick-fil-A - My hair is tow up I know, but Camille is giving me good advice. - Fast Food Near Me - Northridge, California

I ordered a chicken sandwich with no pickles, and got pickles. Ordered ranch dressing and Chick-fil-A sauce and mayo, I got Chick-fil-A sauce and a Polynesian sauce. Ordered a sun joy with black ice tea and lemonade, got a sweet tea. Nothing right, everything in writing on a delivery app. Lame read more

One of my favorite fast food places is Chick-Fil-A. My usual go to is the chicken sandwich, waffle fries and a lemonade. I don't know what it is about their chicken sandwiches, but it's unlike any other. They must sprinkle some magic on it or something. It just taste so delicious! The waffle fries.... when you get it fresh, it's the best. Once cold, I don't recommend it, but there isn't any fries I recommend cold. Try it with the Chick-Fil-A sauce, amaze-balls. The lemonade is sweet, I like it like that. Free refills too. I used the drive thru, the line was long but it went fast. I checked in for my free chocolate chip cookie. At the window I asked if my cookie was in the bag, they said yes. Just as I was about to drive off they stopped me and gave me a cookie.. okay so it wasn't in the bag. Make sure everything is in your bag before you drive away from this location!!! Free cookie was excellent. Smart move Chick-Fil-A, now I'm hooked. read more

See all

When coming here during a busy hour (i.e. lunch or dinner) expect a long line and limited parking. The positive out of the long lines is that the staff handles it with top efficiency. Everytime My family and I come here we are in the drive thru and out the drive thru within 15 mins. To help with drive thru busy flow they have cashiers with tablets and menu on hand to help speed up the orders. By the time you reach the windows your food is prepped and ready everytime. Prices for each item is not bad, my family is fed with only spending $20 or less. Quality of the food is always on par. Spicy chicken always a delight for my wife and I. And my family enjoys the criss cut fries. They offer plenty of selection for dipping sauces. But you can't go wrong with either their original sauce or with their polynesian sauce. They also offer Arnold Palmers if you dont want to drink water or soda. When you're done with your meal, you can enjoy a cookie or an ice cream cone, if you still have room left that is. Inside they have plenty of seating for all. My wife and I came here during lunch rush and didn't have any issue finding a table. read more

This was my first time ever eating at a Chick-fi-A. I have to say I was very pleased with the service. Yes this is a fast food type service,however the employees go beyond their duties. I commend your staff with the Great Service that I received at this location on Saturday. As I was sitting at my table, an employee can over to me and ask me if I wanted a refill on my beverage and also removed my try from my table.You could see the Harmony among the employees here. Their smile and being attentive to all your guests, Great Job. As for the food,also done properly. The chicken Sandwich also was fresh. It wasn't dry. This item the hold time is about 20 to 30 minutes and yet there where able to put out a good product with this type of concept.Good Job. I stated to the Manager on duty,that your staff did a Great Job. Also since it was my first visit, I received a free cookie. I was in Heaven. The Interior very appealing and well maintained. Plus they also have Wi Fi. read more

See all

Sheeesh, is this a fast food location or what? I'm so confused as to why I've been sitting in this drive thru line for the last 10 mins waiting on ONE car ahead of me. Not sure if they are understaffed or mismanaged but this is NOT a fast food location. If you want your food right away, DO NOT, I REPEAT, DO NOT COME HERE. Chances are, you'll be waiting in the drive thru line for more than 15 mins. Absolutely ridiculous. And the funny part is, there is no one inside eating or ordering. They are just slow, slow, slow. Very disappointed at the service of "fast food" read more

After living around the Northridge area for decades, I FINALLY had the chance to try Chick-fil-A. I know, I know... Took me long enough. Well, I'm glad I did... Though it took quite some time. We opted for the drive thru, which was a nightmare... Or organized chaos? Much like an In N Out drive thru, the line wrapped around the parking lot. I spied a couple of patrons who opted to park and then had a hell of a time trying to back out without hitting anyone in line. Also like In N Out, there were a couple of staff members helping to direct traffic and take orders early -- much appreciated. We went with the chicken nuggets and chicken tenders, with some Polynesian and Chick-fil-A sauces on the side. The Polynesian sauce was basically a sweet-and-sour sauce, and I wasn't a fan. The Chick-fil-A sauce was delicious. The chicken was so exceptionally juicy and crispy! I knew Chick-fil-A's food was good, but I had no idea just how much. The tenders were better than the nuggets, in my opinion, but the tenders are so much smaller than I expected. We should have upgraded one of the options to a "Meal" with waffle fries and a drink. Chick-fil-A is more expensive than other fast food joints, but the quality level makes the prices more reasonable. I wish we'd ordered a shake or waffle fries, but there's always next time. And, yes, there will be a next time -- whenever I'm in Northridge and I have 30 minutes to waste in line. read more

Order my meal, sat and waited for it to be brought out to me as it normally is but no one came. People all around got their meal so I went to inquire about mine. It was at the counter, not sure how long it was sitting. When I asked why my meal was not brought out they stated they called my name, actually, they said they yelled my name but that was NOT the case. They forgot to bring out my meal and then lied about calling my name. Food is ok for a quick lunch but the service at this location is TERRIBLE! read more

When we walked in, the restaurant host welcomed us. As we passed through the line, our order was taken by Alec. He was energetic, very nice, and helpful. Our food was decent, very typical for a chick-Fil-a restaurant. The reason of four stars instead of five is due to the fact that the crunch and crisp factor was off, undercooked, on both fries and all the chicken items we ordered (nuggets, strips, and burger). The restaurant was doing very well considering it was very busy. read more

See all

Very fortunate to live super close to a Chick-fil-A! Love their chicken strips and waffle fries, and hash brown bites from their breakfast menu, plus the plethora of sauces they offer (Chick-fil-A sauce and BBQ are my faves), not to mention their Southern-inspired hospitality and service with a smile ("my pleasure" in response to a thank you). Just recently discovered that their kids meals include books or other educational items (March was Curious George books). Plus instead of fried nuggets you can opt for grilled nuggets (or chicken strips), fruit instead of fries, and Honest apple juice or milk, so it's healthyish compared to other fast food chains. Even when their drive through line looks long, it goes pretty quickly thanks to order takers who approach your car to take your order and payment, which speeds up the process. Don't forget they're closed on Sundays! read more

Extremely under staffed.. owners should really consider doing g something about the massive lines and no joke, it took me 45 minutes in total from getting in line, to leaving.. everything Qasim a wait.. to place an order, a wait.. to get my total, a wait...to get my food, a wait read more

Love it here. Staff is very kind and welcoming. I got the chicken delux sandwich w a cobb salad. The cobb salad comes with a choice of many different dressings, I chose the avocado lime ranch. The Drive thru line goes pretty quick. I will come back and try the other salad options as well read more

I love this location they are consistent with their food but today for the first time we dined in since the pandemic and Jason was amazing at customer service he really put a smile on my kids face and was always asking us if we need anything 10 star review for Jason read more

Chick-fil-A - Complimentary ice cream!!! - Fast Food Near Me - Northridge, California

AOk for a chick fil a .. glad one is opening soon @ Fallbrook & Victory WH. I love the Spicey Deluxe Chicken Sandwich, Chicken biscuits with honey for breakfast & a diet (yes diet) frosted lemonade. I prefer the diet lemonade over the regular . The regular is very sweet. This chain actually reduces the cost of their items if you order without lettuce -.15 . They do not charge extra for additional tomato or other ingredients or sauce & you can have as many sauces as you'd like. Do not take in to account the reviews left by Geo L. He's posting anti-chick-filet messages on every message board he can get his grubby -social media -fake review hide -behind -his keyboard troll hands on read more

I just ordered a market salad through the drive through about 20 minutes ago. When I got home and opened up my salad I found a piece of latex glove. I immediately called to speak with the manager and no one picked up, when I called back they picked up and hung up the phone. UPDATE: I drove back, and was refunded my entire meal, and got a chicken sandwich with fries instead. The manager was very friendly and embarrassed about it all. I would say he handled the situation very appropriately. I understand mistakes happen, and it can be hard to keep quality control when things are so busy. Might have even already came in the lettuce from the distributors of the lettuce. Changed it to 3 stars from 1 star because the manager was actually very nice. Especially seeing how overwhelmingly busy that place was. read more

Chick-fil-A - Market salad with latex glove - Fast Food Near Me - Northridge, California

See all

Never tried Chick-fil-A before, and I had no idea what to get. I came in around noon today and was greeted by a energetic employee named Samuel. Since I had no idea what to order, Samuel helped me pick out a few items. The le amonado and deluxe sandwich. It was simply amazing. Would definitely come back to Chick-Fil-A and hopefully find even more items! read more

Chick-fil-A - I have big hand and this is big sandwich YUMMY - Fast Food Near Me - Northridge, California

I am so very pleased with this location. I came here e a Monday mass excited to have my favorite chicken place. The food was great but the young gentlemen who helped us named Samuel made our experience even better. I will definitely come back to this location. read more

Once again, ordered 2 kids meal and toy wasn't provided and they aren't very happy. It seems like it's been happening more on drive through. Please pay more attention to orders and ensure that everything is provided before handing it to your customers. I hate to check everything, but it seems like I have to when ordering from this location. read more

If this is the new way Chick-fil-A is going to be serving the food just because of the pandemic is ridiculous they cannot say is because they sell less than before because their big lines are non stop to denied enough condiments or to served an empty box of fries, I ask for 2 more sauce and they denied and the amount of fries is unbelievable is almost empty this supposed to be medium size of fries. They used to have a great service at this place. read more

Chick-fil-A - Fast Food Near Me - Northridge, California

See all

Bad location and long lines just screws up the whole area. Other than the hassle they inflict on everything around them I suppose you can get some average food. read more