I have never had a bad meal at this Chick-fil-A. The food here is consistently excellent. Everyone here is so nice and everyone on staff I met greeted me with a smile and kind words. The ambiance is perfect for a meal from lovely flower arrangements and great background music, to the cleanliness of the eating area. Great job Chick-fil-A. A great example of how eating out should be. read more

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I don't even want to talk about the food, because everyone already know that it's beyond good (they call it the 'Lord's Chicken' for a reason). What I want to discuss is the fact that I was interested in the job, applied for it online (this location---Towne Centre), got the date and time of the interview after doing my one-way interview (you have two to do), and showed up today. But surprise, surprise: hiring manager isn't available to do it but sent two (very respectful and courteous) people to talk to me instead. By the way, I appreciate the free lemonade; that was kind, too. I understand people are busy and all. I get that, but I should at least get a notification of whether or not it is cancelled or not before I show up. In fact, it doesn't even seem that the manager wouldn't even have done that because it didn't look like he/she knew about it. I am looking for a job that shares my values because I don't like where I'm at job-wise (they never told me what I was in for because they were just desperate for a worker). Chick-FIl-A advertises itself as sharing the values of honesty, integrity, respect, and care (as Chick-Fil-A itself stresses on their site). This caught my attention. Despite this, what I got today was what exactly like my first job: False promises. Yet again, I know people get very busy unexpectedly, but they shouldn't have interviews open at a place where it's going to be EXPECTEDLY busy and at a time when it is also EXPECTEDLY busy (10:30-11:00 am on 26 Feb. 2026, which is close to lunch time). Either fIx the website (whoever manages that) and advertise the fact that an interview is not even guaranteed at this location, or that you just don't have any job openings, because I had the impression that you did as I was allowed to submit an application on the Chick-Fil-A application website without any hindrances. In short, please pay attention to applicants. I'm not working here... read more

This is location is absolutely hands down not the best. It's not the best because it's always busy but it's not the best because this restaurant usually gets orders wrong. read more

Lately the food hasn't been as good. I have found black pieces of squishy chicken in the nuggets twice now. I'm not sure what is happening but it's gross. read more

I went to this location tonight to pick up an order. It was a little bit after 9. I go to this location sometimes during the day and eat as well. I'm not going back, For whatever reason The lobby was not open. I Honestly, don't know why you wanna make it hard for delivery drivers. It should be easy to go in there and pick up the order. I've done it plenty of times before. Nobody wants to wait in line for 20 minutes because you cannot open your lobby up. I'm not only a driver, but a customer. Not only that,, I also have issues with the customer service there when I go in there and eat. There's been plenty of times where I have not even been acknowledged when I said, thank you. I don't expect a my pleasure, but a you're welcome or no problem, or something. I haven't even started about how dry and rubbery the chicken taste lightly. The nuggets are an abomination, and they don't taste anything like they used to taste. I've held back way too long about this location. Things need to be ran a lot better, because this is just disappointing read more

$12 for the wrong order.. ask for a large spicy deluxe with a half and half (sweet tea lemonade) received a regular meal with an unsweet tea.. read more

Most of the salad has bad lettuce, I can't even eat my meal. Hoping I don't end up sick from this since I have taken a few bites before noticing. read more

Chick-fil-A - Spicy Southwest Salad - Fast Food Near Me - Murfreesboro, Tennessee

Always great service and the food is great! Hard to beat Chick-fil-A for fast fried chicken.

I like Chick-fil-a alright...I love their marketing and their concept, but I also believe they are overrated. I love that they are a "Christian owned" company and love to support that!!! I'm for anyone that exalts the name of Jesus and does their best to support Biblical truth. At the same time, I think that there is better chicken sandwiches here in town. read more

Horrible food horrible service horrible wait time I can't even tell you how disgusting this Chick-fil-A is they seem really busy because they're by their Interstate but the food Quality Service time you have to wait is all a one star at best read more

Hands down the worst Chick-Fil-A I've ever been to. Food wasn't cooked and they messed up my order. Staff gave zero effort in service.

SUX!!! How you going to have (2) lanes with only one open! Seriously... You guys know you can afford enough help to work here; sadness... Chick-fi-A's are known to like it backed up on their drive thru's but this is beyond crazy! Be prepared to wait over 1hr.+ for service at this drive through. Good Luck!!! read more

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This chick fil a restaurant is disgusting. I used to work there. was literally walking on and tracking raw chicken, raw chicken juices everywhere. the raw chicken area had thawing cabinets that leaked raw juices and smelled like absolute death. just keep in mind that every kitchen employee tracked the raw stuff into the dining room where guest, including small children walked. the store in general was filthy and i would never bring my family there. the only thing they truly care about is their image in the community and running with a short staff. all the smiling and my pleasure stuff is a complete put on. do not eat here. read more

Worst chick fil a I have been to. Somehow they managed to get my order completely wrong when I was the only car in drive thru lane. Didn't notice until I was home. I live 15 minutes away so I didn't bother going back. Never coming to this location again!! read more

I have NEVER had a less than stellar experience at any CFA. When traveling this is always an eating spot for my family. This location was super busy but the line moved quickly. Our orders were accurate and served at the right temperatures. I Love the CFA family read more

I have never been a fan of chick-fil-a due to their homophobic background. Most of the time I normally go out of my way to avoid spending my money at this company, however, against my regular morals, I stopped by a couple of times these past few weeks for some waffle fries. This one lovely person, Salem, took my order in the drive-thru almost all of those times. Never have I ever felt so comfortable ordering food at a chick-fil-a as a queer person at a Chick-fil-a until now. Salem does not look like your average chick-fil-a employee, but they still do an extraordinarily amazing job at what they do. They are very authentic, has super great customer service skills, always has my order correct, and always goes the extra mile to ensure I have enough extra chick-fil-a sauce. Thanks to Salem, I will be returning exclusively to this CFA as my go-to fast food place from now on!! :) read more

I rarely ever have an issue with any Chick-fil-a location however the past few times I have gone and ordered a large meal and my fries look like this or similar. Why am I paying for a large fry that is only half full? Potatoes aren't that expensive or hard to cut into a waffle. If you can't afford to fill up the large then only offer smaller options. read more

Chick-fil-A - Supposed large fry - Fast Food Near Me - Murfreesboro, Tennessee

What a NIGHTMARE!! This location is going on my list of "never agains." First, the line was out the entrance/exit and down the road in BOTH directions. But, long lines aren't uncommon at Chick-fil-A and they typically move fairly quick. NOPE! Not this location. After I got into line, I checked in on Yelp and decided to pass the time by reading reviews. I quickly realized that I needed to put the car in park and settle in. There is only one drive thru lane and they don't station employees outside to process orders like most other Chick-fil-a's seem to do. We had nearly a half hour wait. To top it off, there was definitely no typical Chick-fil-a customer service. And my chicken? Horribly overly greasy and a waste of money. Boo! read more

I swear there is something in their chicken sandwiches that make them addicting! And those waffle fries and the Chick-fil-A sauce are to die for too. So darn yummy! Line wasn't long today, but during rush hour - which can be from 4 to 6 p.m. at this location - the place is usually packed. They do a good job of moving things along though as they have two people walking the line of cars in the drive thru by taking orders and processing payments. Not bad for a fast food joint. And yeah, forgot to take pictures. Had to eat my food! read more

This location always has it going on and are on top of things! Friendly staff- fast fresh food. I like how they are always trying more things to ensure the best customer experience. Two minor complaints: Where are the mints?!?! Bathroom always seems to be dis-shoveled read more

This is always a bad experience every time we go here. They always forget something in our order. EVERY SINGLE TIME. The parking lot is chaos. They never have lemon (they always allow You to order it on app for your tea, but are always out once you actually get your order) why not just buy more?????? Also all the other restaurants have opened up the dining rooms since vaccines started, but they remain drive thru only. It is obvious they are trying to use Covid to justify saving money on not having to operate the dining room with more staff, cleaning, etc. I am just always disappointed in this location. Always. read more

I'm obsessed with Chick-fil-A, but after a few visits to this location, I'll go out of my way to go to another location. The drive thru line is insane. Even if I thought about going in to minimize my wait, I'd hate to park in the parking lot because I don't want to get stuck behind those in line at the drive thru. Super inconvenient setup. Now for the kicker... the reason I love Chick-fil-A so much is because of their lemonade! It's so good!! I came here once, ordered a lemonade with my meal, got to the window and am told they're out of lemonade. Major let down! I come back a couple more times in different weeks, and after waiting in the longest of lines, am told twice more they don't have lemonade. Luckily I was smart enough to ask/verify this in the drive thru to avoid buying a meal here. What can I say... 3 strikes you're out! read more

The team member taking my order, Christopher, had a ridiculous attitude because I was in uniform. he was blatantly disrespectful and clearly doesn't care about his job or the reputation of who He works for. read more

I placed an order on Door Dash and called their store. I spoke with Nick who said he was the manager. I asked him if he could please make my chicken extra crispy and put in a chargrill box. He said no. It takes too long to cook and they are all out of boxes. I asked if he could please place the sandwich in anything other than the foil wrap which makes the sandwich soggy and he said no. First time ever having an employee tell a customer they will not help you at a Chick Fil A. read more

Good fast food; hard to beat the Chick! So you ask why? Because of the following - 1. Good food. 2. Kid friendly atmosphere. 3. Cleanliness in the sitting area. 4. Live flowers at each table. HOWEVER, THIS PARTICULAR LOCATION IS SLOW FOR A FAST FOOD RESTAURANT!!! The issue - They forgot about our food. They had my party sitting for over 20 mins. with the little cone and no one ever showed up! They stated we must have a glitch in their system. The glitch is when you have people outside at the drive thru sitting on their butts waiting on cars to come. Yes, they are sitting on the sidewalk!!! They have good food but need some improving with their service... As it states on their wall a quote by S. Truett Cathy - "Food Is Essential Life; Therefore, Make It Good." Eat & Be Happy, HH read more

Chick-fil-A - Fast Food Near Me - Murfreesboro, Tennessee

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Normally I love chick fil a. Lately the prices have increased and the portions have decreased. The sandwich meat is smaller than the bun. Nuggets are noticeably smaller. Not getting value for your purchase. Would not recommend. read more

Good food, nice people, but the service is so slow. . . . Wow, good thing I don't eat here often. read more

Waited in drive their line for 45 mins, could not exit due to the structure/flow of the drive thru lanes. Location has closed dining area No Curbside Pickup Available Zero extra order takers outside tat work the drive thru line. Very disappoint with today's visit. read more

I love Chikfila but this place makes me hate it. No matter what time of day, the line is always in the road and they're SO SLOWWWWW. The recent times I've been, I've waited in like for 25 minutes only to be told to park in a waiting spot and my food will be brought to me. 30 minutes later I received my food and they brought me the incorrect drink and no sauces. I understand it's busy, but I've worked at a Chikfila a few years ago and they're trying to do too much they can't keep up. Not to mention the customer service wasn't even that great. This location needs a revamp. Also, the one on memorial isn't much better. read more

Haven't been here in months and now I remember why!!! The food quality has decreased tremendously in the last year or so. My bun was stale, pickles tough and chicken chewy. Our fries were both undercooked and my husband even took them back and asked for a fresh crispy order. They were only a little better! Soggy. Tables weren't wiped off. I was very disappointed in the entire experience read more

I don't understand why I'm paying almost 25 for food when my "large" fries are a medium, my "medium" fries are a small and my sweet tea tastes much more like water. I worked at chick fil a before, I know the standard. It's very disappointing because this is my favorite fast food restaurant but I may have to start taking my business else where. read more

Chick-fil-A - Empty fries - Fast Food Near Me - Murfreesboro, Tennessee

My go to place for fast food. Service is fast and friendly. Food has been consistent. Always a long line during lunch peak time unless you beat the crowds. The only part that sucks is traffic jam on that road but you can avoid going that route. My favorite time to visit is during breakfast getting the mini chicken sandwiches. The sweet buns so good with the nuggets. read more

Chick-fil-A - Fast Food Near Me - Murfreesboro, Tennessee

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This is quite possibly the worst Chick-fil-A location in the United States. Completely appalled by the service and treatment we received.

I'm a chick fila fanatic. I have been to tons of them, all over America. I love the food, service, and what they stand for. However, this has to be one of the worst chick filas I've ever been to and it has nothing to do with the awesome food. The problem with this location is they take on 3 times as many customers as they can serve. The lines are incredibly long, and there is nowhere to sit. It is a very unruly location, that needs help. They will run out of food, and you could be in for a long wait after you order. And don't even attempt the drive thru. I hope chick fila opens another location in south Murfreesboro. There is way to many people in this part of town to have one location. read more

Food is always consistent and great, their service is excellent! I have been many times and they have never got my order wrong.

Not sure about the several recent rather poor reviews but we were there on Wednesday while driving from Florida, and it was fast and food was consistent as what you'd expect for CF. Drive-thru staff friendly and efficient. Great job folks! Run, don't walk to this CF! read more

This is the worst Chick-fil-a i have ever been to. The customer service was awful. My friend's order took 30 minutes to be made and it was literally a chicken nugget meal. When we asked the workers about it they very rudely dismissed us and we had to talk to about 5 different workers for them to do something about it. The food was fine but they need a better system and they need to make sure their workers are better trained in customer service. read more

Always great service above and beyond. The line is usually long but it moves so much faster than the short line across the street at the burger place. read more

I ordered a hash brown scramble and it V did not have any hash browns in it. I had to leave my job and drive back to Chick-fil-A so they could correct my order. Instead of doing the right thing which was remake it and give me a fresh one, they wanted to give me an order of hash browns. I had to ask for a fresh one; however, it doesn't look it taste fresh. It showers that they threw something together. To make matters worse, as I was walking out the door, I heard an empire that was in the kitchen the majority of the time in was there day wow! I assume she was talking about me. First of all, she didn't know/hear the conversation. Second of all, I wasn't rude. All I wanted was my order to be made the way it is advertised and to be fresh. But, I guess since I left my job, and had to drive back to Chick-fil-A in morning traffic because they forgot the hash browns in the hash brown scramble, it's my fault. Please make that make sense! read more

Chick-fil-A - Hash Brown Scramble Bowl - Fast Food Near Me - Murfreesboro, Tennessee

Oh yes, how we all love our Chick-Fil-A...unless it's Sunday. (But hey, that's cool.) Unfortunately (or maybe fortunately?), I do not dine here as much as I would prefer. This location is ALWAYS busy. So busy, in fact, there are vehicles lined up along both sides of the street most of the time! Seriously, I think I've only ever seen this location not that busy twice. It's ridiculous. The staff does a great job at trying to keep the line moving as quickly as possible. They send out employees to the curbside, tablets in hand, to process your order. They are even able to swipe your card on the spot if that's how you're planning to pay. If you're in the process of ordering with one of them and the line advances ahead, never fear -- they will walk alongside your vehicle and keep a-order takin'. Despite all this controlled chaos, my order is correct, perfect even, 99.9% of the time. Plus, when I pull up to the window, they hand me my bag with my almost-all-of-the-time perfect order, and off I go! That's it! Today was an exception however. When I pulled up to the window to retrieve my food, there seemed to be a lot of confusion amongst the staff. I've never seen that level of dysfunction here before. From there, my order wasn't wrong, but the fry quantities were reaaaaalllllly lacking. I didn't realize it until it was way too late to correct. Y'all know this place ain't cheap, so "mama wasn't very happy about not getting her money's worth". (I'll let it slide this time.) Ya know what's crazy about this? There IS another location on the East side of town. Although, I hear it's not nearly as busy as this location, and from the one or two times I've been, I'd agree. Unfortunately driving to the other side of town just for Chick-Fil-A is kinda crazy and takes forever due to traffic. It was once said to me that if another location were built on the West side of town (near this location), it would still be just as busy. I'm totally inclined to agree in that both locations would greatly succeed. I say this since, like me, others have said they'd dine here more often if it weren't for that darn line! Then the rebuttal, "What about the app?" Look, if you're trying to get anywhere NEAR this restaurant...good luck in anything speedy. The word "fast" has been completely removed from this location. Not because they suck, but because they're overwhelmed most all of the time. Dear Chick-Fil-A, Open another location in West, PLEASE?!?!? Love, Murfreesboro read more