It's better than it used to be now that the place isn't constantly slammed. Friendly folks

I wanted a quick lunch while traveling through on the interstate. I saw this Whataburger and it was an easy decision because we don't have any Whataburger locations in Indiana. I ordered at the drive through and my meal was ready quickly. Everything was hot and fresh. And delicious! I love Whataburger! Service at the pickup window was extremely friendly. This is a convenient location. A quick and easy stop just off the interstate. read more

Came in on recommendations from my daughter that the chicken sandwich was much better than the standard burger. Showed up at lunchtime and the place was nearly empty. Walked up to the counter and immediately was met by a friendly employee. When the sandwich came out it was over-sauced. The flavor of the chicken was good, but the excessive amount of sauce took away from the sandwich. Fries were also good. The restaurant was very clean inside and out. I saw two employees constantly looking for trash. The sandwich is good, and is a good value, but I prefer some of the competitors chicken sandwich better. Still worth a try read more

I see this location has two stars. This doesn't surprise me. I placed an order for onion rings this evening. They did not have any. I requested a refund and was told by manager that he could not give me one. What kind of company does that? What kind of manager does that? That is the worst service I have ever received. If I could give zero stars, I would. read more

Whataburger - Receipt - Burgers Near Me - Murfreesboro, Tennessee

Today, we visited our first Whataburger. I had heard nothing but praise ever since Murfreesboro opened its first of this fast food staple. Upon walking in, there was nobody at the front counter. We stood and waited as workers took orders at the windows, brought out food to tables, made shakes, and cooked in the back. Nobody stopped to say "Someone will be with you in a second" or acknowledge us. It wasn't a super welcoming start. Once the cashier came to the front, she took our order and was very friendly. I got a chicken sandwich, fries, and a chocolate shake. We were given a table marker and went to choose our seats. The inside looked like your standard fast food restaurant. We chose a booth, which was a little sticky. There was also food and smudges across the booth dividers-- and what looked to be children's hand prints. The food arrived promptly! The milk shakes were so thick. They had a rich chocolate taste and were actually similar to shake shack! The food, however, was pretty mediocre. The fries were skinny fries similar to steak and shake. The quality of meat/chicken sandwich tasted very similar to sonic. The food tasted like very mid fast food to me. I feel like Chick-fil-a and Shake Shack are on another level; however, Whataburger falls into the same category as Sonic, Dairy Queen, and Steak and Shake. It does look like Whataburger is open 24/7. That might be nice if out for a concert, road trip, or late night! There are not a ton of restaurants opened past 10 or 11. Overall, I wasn't overly impressed and the inside was pretty grungy for just opening a few months ago. The entire experience reminded me of eating at an orange Dairy Queen. Not sure it's worth the hype; however, the shakes are good and extended hours are a plus. It reminded me most of a dairy queen read more

Whataburger - Burgers Near Me - Murfreesboro, Tennessee

Hamburger not fully cooked. Service slow. The Swiss Mushroom burger had 4 small bits of mushrooms on it and my daughter ate 2 bites and threw the rest in the trash. French fries were like McDonald's. Hit and good. Not ever going back. I wouldn't recommend it. The restaurant appeared to be very clean. read more

I should have listened to the Yelp reviews on this one. Shit experience from the start. There was probably only one or two locations I ever visited that were on point so I should expect it to be bad. The nearest location to us is over an hour away so we usually stop on road trips. It was a Friday night and there must have been 30 people inside with 1 person barely behind the counter. I placed my order via mobile app like 30 minutes prior. Most of the time the estimated ready time is 6-11 minutes but it is NEVER ready at ANY location I have been to. I entered and stood at the mobile pick up section, where 2 other people were waiting. After I saw none of us were being addressed or given food, I interrupted the counter person after standing for 25 minutes. She came over and I informed her the others were here first, which she retrieved their names. It took like about 10 minutes but the first person received his food. Then another 5 minutes and the girl before me received hers. I finally received mine 10 minutes after her. Neither of them said thank you but whatever. We were checking into a hotel so we waited until we were in the room to eat. I should have double checked everything before I left the store. There was no ketchup. There was no honey mustard for the chicken fingers. I also provided feedback and no response from management. The absolute worst Whataburger experience ever. There were several employees on break or visiting while not on shift socializing with those who were kind of working. read more

Place was very clean. Friendly service. Food was good. Shout out to the Manger EDWARD!! Above and beyond friendly!! Brought our food to us. People like him make me want to return to certain locations. We will be back!! read more

The best thing about this place was the highly carbonated beverages and the super yummy fries! Otherwise, the food was pretty lackluster, every table was dirty, yet the staff was really friendly! Unfortunately, that's not enough to bring me back for a visit. read more

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Worst money I have spent on fast food meal ever .....Fries are softer than bathtub toes.....soft drink mix was off and just bitter. Terrible....will not be going back. read more

Have to say I had high hopes, but this is probably the worst place and worst experience I have experienced in a long time. First I ordered and the woman had my order wrong after I paid. No big deal I just tell her she misses my last combo I offered so we reorder the missing combo. She keys in a shake and med. fries.. WTH... she never added the burger. So now I have to order a burger. Cost me $16.00 for one combo because it took three different transactions to get a damn meal. Fries and burgers came out cold and put together sloppy. I'll stick with BK for my fast food needs... absolutely horrible place both food and service. read more

Whataburger - a woman sitting at a table - Burgers Near Me - Murfreesboro, Tennessee

I went to Whataburger on Saturday, 7/26 @ the Blvd Location, Murfreesboro, TN. I was greeted and helped by the store manager, Sam. Sam was very attentive and went out of his way to suggest other items outside of my order. I ended up purchasing more based on his suggestions. Sam is all about the customer service! Sam was very sociable and went out of way to make sure I had what I needed. He brought out my food and everything was hot and fresh. I must say the order was correct and food delicious. I have every confidence that Sam would be a great General Manager. You need to keep this young man on your team! Kim R. read more

Love the honey butter chicken biscuit! Can't get Whataburger in California, so it's a treat. Also love their onion rings & burgers with grilled jalapeños read more

A few months ago I had a chocolate shake,it was terrible, I threw it in the garbage,never went back.

This is by for a horrible place! I would not recommend this place. This may be harsh but it's the truth! We drove up to one speaker and waited 5 minutes. After saying hello we were told "just one moment" well after just one moment we saw multiple cars finish their order in the drive thru lane number one. It got so bad we had to leave drive thru lane number two and move in number one. They absolutely shouldn't have opened this up here. I understand this is a harsh review however as a foodie and someone who loves customer service which Whataburger did not show. I'm very disappointed in the staff and crew! First experience mean a-lot and y'all failed on this! Wasted my time that I can not get back! read more

Service is terribly slow. Waited in drive thru for over half an hour in the middle of a Saturday. Got my food and just parked to eat. #1 with extra onions, fries and a drink with spicy ketchup. Nothing was very hot like you would expect with a wait, so not sure why it took forever to serve 8 - 10 cars. Fries were seasoned well but not very fresh. Burger was dry, though the amount of toppings was good. Overall a very sad experience, and I just don't see myself coming back to this Whataburger in the future. read more

If I could leave a lower rating I would!! Today I waited an hour for my food to be brought to my car after paying through the drive thru... The Service is TERRIBLE and the management here needs to do better. The food was cold and burnt. Will NEVER be eating here again. read more

Whataburger - This is the line behind me that has also been waiting 45minutes to and hour for their paid for food. - Burgers Near Me - Murfreesboro, Tennessee

No line, no wait! Food hot, and they bring it to your table. You're offered regular ketchup and spicy ketchup. read more

Whataburger - Patty melt, onion rings, large drink - Burgers Near Me - Murfreesboro, Tennessee

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I love Whataburger and will choose it over In-N-Out any day! This one has gotten my order wrong 2/3 times, though unfortunately. The cashier takes my order correctly, my receipt is right, but my burger is not made right. Yesterday when they remade it they still didn't get it right. I know they're busy but just wish they could slow down and read the notes. I still love Whataburger and the employees are always kind. Just hope they get it right next time! read more

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Visited Whataburger a few times now since it first opened. The first visit was great, the staff was helpful and the food was great. Upon recent visits I have experienced some unpleasant experiences. Most recent, I parked my car and got out only to find a burger in the parking lot! I literally almost stepped on it! The parking lot was pretty trashed. No one was bothering cleaning it up. An employee walked right by the mess and never went back with a broom! Once we went into the restaurant, we were trying to find a clean table to eat at. None were available. We seen French fries on the floor, trash and dirty tables! We got our food with a delay and ate it and left. We will not be going back. If the restaurant doesn't care about their guest experience by keeping the restaurant clean so you can enjoy your meal and surroundings we will go elsewhere. Whataburger is whatamess! read more

Where do I even begin? We've been here 3 times so far and they haven't gotten a single order right and when I say not right I mean way wrong. The last two visits whole items were missing and the burgers were completely wrong. I wish that was the only issue, buuuuttt it's not. Customer service? Nope! Not only will you wait half hour in the drive through but you'll wait nearly that long even if you order on the app/website. Go inside the dirty lobby to get your order corrected and you'll wait for someone to come to the counter too, but the girl who did correct it was polite. The strangest of all the visits, my tea was so weak it looked like dirty water. We were super stoked to get a Whataburger but sadly, this was our last visit. read more

Whataburger - Tea?? - Burgers Near Me - Murfreesboro, Tennessee

I ordered the cheeseburger(lettuce , tomato, grilled onions, ketchup) with fries and a drink. Ordered a kids grilled cheese sandwich and fries. The burger was very basic. No flavor no special sauce just meh. The fries were very basic as well, similar to McDonald's but not as good. The grilled cheese was not melted not sure what kind of cheese they used but it was super thick too. I've heard nothing but good things about this place from my TX friends so I was excited to try them. So disappointed in the food and I don't think I'll return. The staff was very nice though. read more

Have come here a few times since they have opened and its a hit or miss but then again we usually come after work and around 11 pm. I get the jalapeño and cheeseburger and my husband gets the double whataburger meals. The best thing from here is the Dr. Pepper shake and the chocolate malt. The service is pretty good even with lines. Still a good option and is definitely better than sonic. read more

4 cars ahead of us at time of order. 1 (ONE) hour later we received our order, 10 minute drive home, food was cold and order was incorrect. Would have left except cars were so tightly packed and with some irate customers, we couldn't get out of line. But they offered us WATER for the wait. Drive thru attendant was really trying hard for a situation out of her control. Good luck keeping the other coming locations open. Never again! Where is the management? Pitiful. Avoid this location, much better options close by. read more

Wow what a not very good burger. I get it it's the opening week and they are learning. But boy am I disappointed. They messed my order and didn't give me any fries. Not only that the coke was completely watered down. Chicken was dry and the burger was nothing special. My advise don't waste your time waiting in line. There is a Chick fil a and Wendy's next door. read more

Whataburger - Spicy chicken sandwich - Burgers Near Me - Murfreesboro, Tennessee

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First whataburger experience out of Texas and was quiet disappointing. The employees at the register seemed very apathetic. Food took way longer than expected. And my fries were cold. The drive thru was moving at a good pace so next time I'll give that a shot instead read more

Food is Great! Service is Swell! Ambiance is Fantastic and Terrific! Thank You Whataburger, everything was all delicious! read more

Whataburger - Fries - Burgers Near Me - Murfreesboro, Tennessee

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We stopped here on our way back home from vacation. The manager there, John was absolutely amazing. We had some questions about allergies and he double checked packaging for us. He was so nice to not only us but every single Custer we saw him interact with. read more

Whataburger - Burgers Near Me - Murfreesboro, Tennessee

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It is with regret that I rate this store as I have. In my first review, I rated them 3* and have degraded them to 2*. Initially, I was so impressed by the quality of the food that I signed up for their app and started earning free food. I doubt that choice now. The food is still great. The rest of the experience is not. Frequently at breakfast the coffee is cold. More often than not, they are short handed and have no one at the order counter and I have to call into the kitchen to find someone. Wait times for my food have gotten longer and longer. The last straw was that I enjoyed their 1970's music and today it was very urban. Ick. I'm not sure I will continue my weekly visit. So. There. Great food! read more

I like whataburger, I just hate this location. It is by far the absolute slowest across the country. The service inside is slow. The drive-thru is atrociously slow. Either get better, get new ownership, get new managers, get new staff, or just shut down. read more

Do yourself a favor and go to any other whataburger but this one! I'm from Texas and love Whataburger. I've been to this location multiple times, always hoping for a better outcome but to no avail. I've never left a bad review on Yelp, but this store's service is so poor and slow that I had no choice. Last night my friends went and waited 45 minutes before getting their food. I was in the drive through line tonight for a ridiculously long time. Drove away without getting my food. I will never be back!! I read more

First time visit so I was looking forward to trying it out and reviewing it. Got the Sweet and Spicy BBQ Burger. Did not have the grilled onions but did add lettuce and tomatoes. Also got an apple pie. The burger was large, filling, and delicious. The apple pie was slightly mediocre though. It was very similar to a McDonalds Apple Pie so...meh; probably won't get another one as it was nothing special. Overall it was a very tasty burger! read more

Whataburger - Sweet and Spicy BBQ Burger. - Burgers Near Me - Murfreesboro, Tennessee

Service is at a crawl even with nobody in the restaurant or drive thru. On their app they instruct you to pull up to their carry out stalls. Never brought food. Had to go in and get. If you aren't going to bring out the food don't offer that service. You guys are pathetic all away around. I was told they got a new GM. Still pathetic. My rating would be 0 if I could. read more

You know when you show up at Chick-Fil-A and the line is wrapped around the building, but you don't care because you know how quickly the line moves and the food will be hot? Well, expect a similarly long line, a 4-5X longer wait time, and lukewarm food if you choose to go to this location. Only giving two stars because the young employees had a cheerful attitude. read more

I would have given negative stars if I could. This is the worst place. We waiting 45 minutes for our food after placing the order then it came out cold, the cheese on the burger wasn't even melted. Looks like the burger was Sar on. This is only the 2nd time we have ever been and will not be going back ABSOLUTELY HORRIBLE!!! read more

Whataburger - Burgers Near Me - Murfreesboro, Tennessee

Where do I begin with this review? First off the food is good and the people working are friendly. I have been going there 2-3 times a week, but I'm tired. I'm tired of it taking forever to get an order. Mind you, it's not all the time. It's still about 50% of the time you're waiting 25-35 minutes for your order. You can literally go to Outback and order a steak dinner and get it before you get your order at Whataburger. The employees are always working hard when I go there, so it's either one of two things. Corporate and people above the store level don't give a crap about customer satisfaction, or there's not enough employees to get food out in a timely fashion. I'm thinking it's corporate though, because I had an issue awhile back. I called the support line and emailed them. I never heard back from management. There's an area supervisor there who I think blocked it because I had an issue with him. Either way, it's absolutely ridiculous how long it takes to get your order here. At this point, I just want an answer, any answer as the what the problem is at this store. What gets me is they're building 2 more stores in this town and can't get the one they have running right! read more

Heaven, what can I say I grew up in Texas and Whataburger is a part of my DNA. Love it

Slowest Whataburger I've ever been too! It makes no sense to me how you could move so slow. But watching the employees, there's no hustle or hurry in any of them. read more

It had been over a year since I was last at whataburger. Nothing happened, I just don't go there that often. Today my daughter wanted to go in and eat. The line to order was fairly short but with 1 person in front of us, it still took almost 15 minutes of waiting to place the order. We got our drinks and found a spot to sit down. After waiting about 20 minutes and my daughter already asking when the food was coming, I started checking my watch more often. Exactly 30 minutes after we ordered, the food showed up minus the fries (which is probably the saving grace). My kid's fries were stone cold. Her burger was Luke warm and my burger was cold. The onion rings I had ordered were perfect though. After another 5 minutes, the missing fries came out and were hot. I had noticed when the lady delivered other people's food, she would also have a tray of condiments, no such luck with us UNTIL we were half way done our meals. She stopped by and asked oof we wanted any ketchup. Overall, the store felt disorganized and the food was mostly cold. Most reviews say the drive through you get fresher food so I'll have to try that next time but for now, I think I'll avoid going into eat. read more

I have loved Whataburger since I was a kid. It's so wonderful to have them so close now. Enjoy the burgers and their fries immensely! Went in the other day and restaurant was slammed busy but why wouldn't they be. It's a great place. Waited about 20 mins total for food and get it to go. There were no tables available when we ordered, very busy. Staff were great and everyone was wearing a smile. Clean as could be expected for being slammed the way they were. They still had people stocking lids, napkins etc. Very pleased. Will definitely be back again and again and again!!! Keep up the great work!!! read more