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    Chick-fil-A

    3.1 (111 reviews)
    Open 6:30 am - 11:59 pm
    Updated 2 months ago

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    CHICK-FIL-A ATMOSPHERE

    What's the vibe?
    Moderate noise
    Good for groups

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    Recommended Reviews - Chick-fil-A

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    Chick-fil-A Chicken Sandwich
    Jennifer J.

    Tried the cheese pimento chicken sandwich with jalapeños and it was ok. My go to is usually the chicken deluxe, but I wanted to try something different. It was kind of messy eating it since there was a lot of pimento and some of it had melted too. The waffle fries are still one of my favorites and I made sure to get the sweet tea, which is another favorite of mine. I don't go to Chick-fil-A that often anymore and it had been awhile. Still a pretty good fast food place compared to others.

    Abel R.

    This location is always packed. Customer service is great. For breakfast I get the chick fil A minis and they are delicious. The biscuits are brushed with honey so is a sweet taste. Also, their signature sauce is fire.

    Master Vicente A.

    Our next family food adventure take us to Chick-fil-A a new location in Kendall with a category of 4.4 with more than 1, 568 reviews. I going with some kids and the service was excellent y faster the manager of the floor take all my kids to the table to seat and he bring every order they have. Thanks for your attention and services.

    Greek Yogurt Parfait
    Anayansia T.

    WHY does Chick-fil-A location at 12100 SW 88th Street in Kendall ALWAYS seems to manage to SKIMP on their customer's MEDIUM sized fruit cups by filling it to only 1/2 of the medium cups. They ALSO SKIMP on their customer's MEDIUM sized Mac&cheese cups by filling it to only 2/3 of the medium cups. This ALSO happens with their Greek yogurt parfait cups. Chick-fil-A ONLY fill the yogurt cups to 1/2 cup or 3/4 filled instead a full cup of Greek yogurt EVERYTIME we order from them. They also skimp on the salad fruit and greens fixings, too. Why do they cheat their customers on their already paid high priced food portions?‍

    Rick M.

    I love this Chick-fil-A. Their chicken sandwiches are heavenly, their waffle fries are addictive, and their lemonade is refreshing. The only problem is that they are closed on Sundays. Why, Chick-fil-A, why? Do you not want my money? Do you not care about my cravings? Do you not know how hard it is to find a decent alternative on the Lord's day? Please, Chick-fil-A, have mercy on me and open on Sundays. I promise I'll go to church afterwards. Or maybe before. Or maybe during. Just please, let me have my chicken fix.

    Grilled Market Salad w/ Grilled Filet
    Elizabeth J.

    I really don't know why this location does not have at least 4 stars! Every time we go, with very few exceptions, we've had a smooth experience for a quick meal on a busy weeknight. The drive thru line gets crazy, but their employees really do a great job at being efficient. Even on the hottest days they're smiling and friendly. Tonight I had the Grilled Market Salad w/ Grilled Filet and it really hit the spot. It's a salad to get excited about. All in all, great spot when it comes to fast food.

    The new Chorizo Bites

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    4 months ago

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    7 months ago

    Business owner information

    Photo of Justin L.

    Justin L.

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    1 year ago

    Everything about this chik fil a is a 10/10. Very efficient drive through and friendly staff

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    1 year ago

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    1 year ago

    Andres might be the best iPad out there, he was very polite and quickly took our orders!

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    3 years ago

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    2 years ago

    10 minutes for 3 drinks and a cup of ice. They need a new system because the current one is flawed.

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    Page 1 of 3

    Chick-fil-A Reviews in Other Languages

    Ask the Community - Chick-fil-A

    What is the store number for this Chick-fil-A? I forgot to scan my rewards account and my receipt doesn't have it listed.

    Does this chick fil a have outdoor seating?

    Yes

    View All 3 Questions

    Review Highlights - Chick-fil-A

    Tonight I had the Grilled Market Salad w/ Grilled Filet and it really hit the spot.

    $10.09 Market Salad

    Read more highlights

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    It stands to reason that if you use the drive through at a "fast food" restaurant your are looking…read morefor the convenience FAST SERVICE!!!!! WELL THIS PLACE - NAH... Fast service here is an option at best. I mean, I gotta admit most customer service in restaurants across the United States SUCKS. Here's some sage advice for the abjectlly stupid people who do not appreciate the fact that they have a job. I know its not the best job but - you have a job. Take 5 extra seconds to make sure your doing it right so that the person spending hard earned money at your employer's business doesn't feel like HUMANITY DOESN'T GIVE A CRAP!!!!! WAKE THE 'F' UP WORKING AMERICA YOU'RE MAKING US LOOK BAD. STOP WASTING PEOPLE'S TIME AND MONEY. By the way two stars because the food tastes good.

    I am so disappointed. I admit that it's been several years since I've eaten Apollo Tropical. Today…read moremay lead to me to never again. I had a simple tropichop with everything but tomatoes. My husband had a classic. The food was subpar. The dish was barely warm. The chicken was bland and the black beans tasted as if they came from a can and no seasonings. The rice was mushy. I ordered the sweet platanos and it tasted of dirty oil. It was only 12:15 so I can't believe the food would taste so horrible. Lastly, there were tons of flies swarming around the restaurant. I threw out most of my plate and still left feeling gross and nauseous. This is not the same chicken that I remembered.

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    Pollo Tropical

    1.9(77 reviews)
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    Update: immediately after my review pollo tropical contacted new back to ameliorate the situation…read moreand offered me a voucher to dine back. Although the night was spoiled with dry chicken, I so appreciate the gesture with prompt customer service to make things right. When my voucher comes in I will be willing to dine again, and hopefully eat some juicy chicken, Thank you!! I decided to order some pollo tropical for a family member who was feeling ill. Ordered the chicken breast with rice and beans. Instead of surprising my family with a tasty pollo meal, they got a very unpleasant dinner delivered! The chicken was bone dry and not edible! I have been trying to reach the restaurant to speak to someone to help fix my order with no avail. It just puts you on hold and after 3 Minutes it send you to a voicemail. I've left two voicemails and a message on their website. They specialize in chicken!! No excuse for a dry hard chicken!!

    If you ever wondered what it feels like to pay full price for half an order, or sometimes no order…read moreat all, this is the perfect spot for you. Three days ago, I ordered a platter -- surprise, surprise, they forgot the beans. Yesterday, I thought maybe lightning wouldn't strike twice, so I tried a boneless chicken platter. Guess what? They forgot the chicken. Imagine Pollo Tropical serving you a platter with no pollo. That's like Starbucks selling you an empty cup and calling it a latte. When I went back to confront the manager (because who wouldn't?), he admitted this time it was their mistake but claimed last time it was mine. Apparently, when I returned the entire package last time, he later "found the beans" in the bag. Maybe he has a side gig dumpster diving, who knows. And instead of apologizing, he doubled down and got rude. Bold strategy -- rob customers of food, time, and money, then accuse them on top of it. Honestly, I should've called the cops for the little robbery going on here, but I decided not to waste any more of my life at this filthy place. I did call corporate though, so let's see if they care enough to do anything or if this manager keeps running his comedy show. So yeah, if you enjoy paying for food that never arrives and being accused of lying about it, this is your spot. Otherwise, do yourself a favor and eat literally anywhere else. Also i think the managers name is Jose. He was in red Tshirt. If you guys had the same experience then please share it. This place doesn't even deserve a 1 star TBH. I love pollo tropical but the management at this location is awful.

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