Update 11/26/2018: I am updating my review to reflect that the owner seems to be very responsive. Hopefully the issue with the service improves, as the food is really quite good. Original review: Food wise this place is pretty decent. The chicken is cooked right in front of you and the area looks clean. The establishment itself is pretty clean. My main issue with this place is the service. It is so incredibly slow that it's painful to eat here. The gentlemen cutting the chicken is fast, but the girl preparing the bowl is working as if the restaurant was empty. There were two people in front of us and it took a while 20-25 min to finish the whole process. Mind you, this is the type of restaurant that you order what you want in your bowl and by the time your at the register is supposed to be ready. read more

I ordered from Natural Chicken Grill before and usually everything has been tasty and delicious but today I ordered a jumbo baked sweet potato and it was anything but jumbo. The outside of the potato was burnt , both sides of the potato was open, almost like it has been used before and the size was 1/4 of what a normal sweet potato looks like. Not very appealing. read more

Natural Chicken Grill - Jumbo baked sweet potato - Chicken Shop Near Me - Miami, Florida

Super good the food was tasty and amy family enjoyed the food the place is super clean and the employees are very nice and friendly they have the most wonderful people in the world I would definitely recommend this restaurant to anyone who asks me read more

Use to come here all the time. Not coming here anymore, the portion size of chicken is terrible for what they charge .

The best chicken chops in town. Their food is always delicious! Def one of my go to places in Kendall.

Been coming here for some years now as it's right next to my house. Just recently, they increased price but that's just the reality in a lot of businesses. Chicken, rice, and all ingredients are always fresh! I have gotten the wraps, but my favorite is the special chop. You can choose what type of want, and can add extras for additional price (ex. Shredded cheese or sour cream). Food is good but I do think they need to manage time a bit better. As of late, whenever I go, I always need to wait a long time to get my order in (even if it's empty), simply because they always prioritize ubereats. read more

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Quality and service has gone down tremendously in the last 10+ years. Portions were bigger, and prices were a lot lower. Same wrap that use to cost me $13 with a drink, is now north of $16-$17. Unacceptable for a business that relies on the community. read more

Very unprofessional private message I received from the owner because they didn't agree with my review. I did not lie in my last review. I had gone multiple times and the coolers were empty. And the food really isn't the same. I can see why this business is going down hill and has such bad reviews it's owned by rude people like this. read more

Natural Chicken Grill - Private message from the owner - Chicken Shop Near Me - Miami, Florida

It's just okay. It's close by so it's convenient when I want some rice and chicken but don't want to cook. The location is probably why I still go. I'll say that the food does taste good. I have yet to be disappointed by the taste or quality of the food. The reason I think it's just okay and don't end up giving it more stars is because at least for me there has been inconsistencies with the amount served (despite getting the same size container because obviously the large gets more than the regular size) and the customer service. Is it a place I'll rave about? Not really but I'll still end up coming here regardless so they do have my business. read more

Chicken was not cooked properly, I hope I don't get sick . The chicken is the most important part. Maybe you need to taste a few pieces before serving it to a customer. read more

I love this place. The chicken is always so juicy and a bit char on the outside. The rice is fluffy and delicious and the veggies are always fresh. I love the curry sauce! you can never have enough curry sauce! but their cilantro sauce is also very good. Ive been coming here for years and will continue! read more

Natural Chicken Grill - Yellow rice, chicken, lettuce, tomatoes, guac and curry sauce - Chicken Shop Near Me - Miami, Florida

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Gross. Chicken is not seasoned and tastes old. "Sautéed" vegetables are actually steamed. Over priced and disgusting. read more

Natural Chicken Grill - broccoli, cauliflower and carrots - Chicken Shop Near Me - Miami, Florida

They NEVER answer the phone, even when there are no customers inside!! Pick up orders are impossible.

I've been coming to this place for as long as I could remember. I started out with their natural chop and eventually made my way down the menu to my favorite, the south of the border chop. You can customize as you want from yellow rice, to white, to brown. They have a selection of beans and sauces that accompany your meal with chicken and churrasco coming right off the grill. Their chicken is marinated in delicious Mediterranean and Caribbean herbs. It's a pretty good place! read more

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I've eaten from here plenty of times & had not had it in awhile. I went with my bf to buy & when we got home to eat our food, the chicken was DISGUSTING. Tasted like literal rubber & certain parts of it were pink. This grossed me out so much that I will never eat here again. read more

Been coming here for 10 years or more today is where I draw the line. Yesterday I had ordered Uber eats it was cold the meat was COMPLETELY BURNT. After I said please fresh no burn or least burnt chicken in the notes. (No excuses) then my food came it was horrible, even had raw chicken pieces in it not say it cost 86$ for 3 chopchops on Uber eats.. so again I ordered thinking they made a mistake it comes again on Uber eats another 28$ something and it's more burnt. So today I call and explain because I really do love the food, and I love the people that have been working there for years, i even went to school in the same shopping center but anyways so I tell the Spanish girl on the phone the problem, CLEARLY TOLD HER IVE BEEN COMING HERE FOR YEARS. And that I was just venting to her, not that I wanted anything FREE WHICH IT SHOULD HAVE BEEN. so I order my normal order and I go to Publix first and instead of checking my food before I got home (MY MISTAKE) my Chicken is completely burnt after I MADE IT SUPER CLEAR TO HER WHAT HAPPEN. Money doesn't grow on trees. Wise advice*** You should hire people that speak English 1 and 2 that actually are not space cadets and are not inconsiderate. Truly disappointed. One star to write this review. read more

The food at this location is average but what makes me give it the 2 stars is their terrible customer service. When you try to order from Uber eats they cancel your order and all the sudden become unavailable. This has happened to me personally 3X and at the school where I am at they have experienced the same issue. The people who answer the phone are very unprofessional and lack customer service skills. Note- if you try to order through grub hub (yelp) they actually hike the menu prices so it seems you're ordering food with a lower delivery fee but they make up for it with the surcharges on the food. Pretty deceiving. I recommend Chicken stack on the Grill with better pricing, service, and food. read more

When you need something quick and fresh and you're in the area come. Been coming here for a while now, it's always fresh- better than chicken kitchen by far lol. The portions are smaller than your usual places like this. Service is good, have ample sauces to choose from with your meal, and cheap. Service is helpful! read more

Natural Chicken Grill - Yellow rice, chicken, tomatoes and cheese - Chicken Shop Near Me - Miami, Florida

Great food, taste, service and prices...highly recommend the Natural Churrasco and the South of the Border Chicken. read more

Natural Chicken Grill - Menu - Chicken Shop Near Me - Miami, Florida

If I could give it a 1 star I will. It took an hour to get my food when I ordered delivery plus my food was cold and worts of all it had a long black hair in the rice!!!!!! Wtf! I called the restaurant asked to speak to manager and no manager on duty!!!! That's so gross and I was left starving!!!!!! Don't order from this place.... save your money and time read more

I ordered the whole chicken for take out. Service as good and fast. Chicken is Juicy and tender ...reasonable price as well. Love the green sauce. I'll try different menu next time. read more

disgusted with the food! hair in food. called to tell them and they simply said, tell uber and they will refund you the money. didn't seem like they cared about their reputation at all. quality of this place has gone below down. scratching this one off my list forever. read more

I'm definitely a fan of chicken on the grill. This was my first time coming here, and I was definitely pleasantly surprised. These guys do it right, the mix of seasoning is very flavorful. The rice appears to be parboiled which is nice. Portions are not very big compared to chicken kitchen. It's got a more latin feel than other competing chicken restaurants. I'd describe it as good, wholesome, affordable, and quick. Great for a lunch break. They have a kids deal with a drink for like 5 something, pretty decent portion. I ordered the large special bowl, with the skin and felt satisfied for sure. It's a great spot to pop in for a quick bite for lunch! They do take Apple Pay, that was a plus for me, since I didn't have my wallet! Good looks for chicken grill. read more

Natural Chicken Grill - Chicken Shop Near Me - Miami, Florida

First time coming here and might be my last. Walked in and ordered the south of the border bowl. I thought it was strange this did not come with black beans so I had to pay extra. Whatever. Had to wait for the cashier lady to finish her phone call before I could pay even though we were the only ones in the restaurant. Rude. The cashier lady offered me sauce which is usually free for places like this. She failed to tell me it would be $1 extra per sauce after two sauces. I ended up paying $15 just for myself. Unacceptable. I could've gotten two large bowls at chicken kitchen with that. The food was flavorful, but the price point is all wrong and the service is terribly slow. The small size is too tiny and the large is too big. They do this on purpose. The man that walked in right before us ordered his food, ate, and left before we could get our takeout orders finished. Ridiculous!! read more

Stay away, this place charges an 8% "convenience fee" for using a credit card. So on a large natural chop for 10.99 (which is over priced already for chicken and rice), they charge 79 cents for using a credit card. No signs of this charge anywhere and they don't give you a receipt on purpose so you don't realize it. I forced them to give me a receipt, that's how I found out about this sneaky charge. I would go around 3 times a week minimum. Well, now they lost my business. THESE PEOPLE ARE THIEFS, STAY AWAY. read more

This place has significantly declined in quality and taste. The last 2 to 3 times that I have purchased Latin Chops have been very disappointing. The chicken is over cooked and very dry. The brown rice is dry and tastes old. They no longer sell picko de gio. Sad to see this happening. read more

It takes just one employee that has poor customer service skills to get a bad review. I requested a second to look at the menu and decided within a few seconds. By then the employee walked away and stayed chatting with another employee in the back of the restaurant leaving me just standing there for over a minute. Just unprofessional. The cook ended up addressing me after seeing me standing there and apologized, and the employee was clearly bothered by me addressing the fact that I was left standing there. Don't make anyone uncomfortable in your own restaurant. read more

I really enjoy this location! The food is really fresh, rice is nice and soft (cooked to perfection), their sauces are good, and their delivery is fast. The only negative thing I have to say about this place is that EVERY TIME I order dessert for delivery they ALWAYS forget it. So I've given up on this place for dessert. lol. But for the main dish my b/f and I always get the chops with lettuce and tomato and mustard and curry. Yummy. I will say that their mustard and curry is not as good as Chicken Kitchen's but it's still really good. I recommend this place to anyone who is looking to eat fast, healthy, inexpensive, and tasty food. read more

Glad I discovered the Chicken Grill. The chicken is bursting with flavor and very fresh, Great selection of toppings and sauces and served quickly with a smile. Definitely a good value for the money. read more

Horrible service. When I called to place an order, the girl go answered sounded as if she was either half asleep, on some kind of drug or just hated working at this place. I went to pick up my food and no one seemed to know that I ha even called. NEVER ordering here again. I'm standing here waiting for my food and they're talking I the food and walking at around 1/2 a mile per hour. Ugh! Horrible! After trying to eat the food (key word trying), everyone aggrees that the food is dry, gummy, and just plain inedible. To top it all off, they got all of the orders wrong! HORRIBLE! AWFUL! read more

Chicken grill is one of those places u get a craving for randomly and u just have to have it... Which is why I'm usually there a lot. It's also a great place for a post workout meal, as u will tell by all the hot guys that come in from the nearby gym. They have an array of choices from chops and platters to salads and stuffed pitas, all go great with their curry sauce and their cilantro sauce. They give good amounts of chicken and u will always leave here full and satisfied no matter what u order. So in total: delicious marinated chicken + occasional eye candy + good prices = one great place to eat. read more

My favorite Chicken grill!!! I work around the area, so when I get that craving for some yummy chicken wrap this is my place to go. I love love love their chicken wrap with their cilantro garlic sauce., yummy chicken heaven!!! The chicken is always fresh and the guy that usually makes my wrap makes it with love... yes, LOVE!!! He cuts the chicken perfectly and puts all the ingredients tightly into my wrap... Once you eat it, nothing comes out... True perfection!!!! They have the usuals... yellow or brown rice, grilled chicken, or teriyaki chicken, as well as salads. Depending on the time you go, it can get a bit crazy and the lines can get really long... so you might be waiting for a bit. You can call ahead your order and if you live in the area they also deliver :) Always a plus!!!! read more

This used to be my favorite spot to go to but they have this new cook that is SUPER stingy on the chicken, on the tomatoes and even the lettuce. You barely even get any... and wasn't very pleasant. The young lady is very nice and provides good customer service. read more

They're good but theyre cheap as hell and don't follow instructions when it comes to adding extra sauce requests. Smh. Never fails

I like it better than Chipotle. More food that tastes just as great , at a cheaper price. And the guacamole is included.

STAY AWAY. Worst Chicken restaurant in Miami. I ordered take out, and when I got home, the half chicken breast I ordered was not there. It its place was dry, diced chicken pieces, with no sauces. I threw it out. I will never go back. read more

This place used to be my go to. But they have come under the impression that chicken isn't cooked unless completely burnt and dry. I couldn't even take another bite after the first one. Waste of $8 dollars. I won't be going back. This is the third time I can't eat my food. I'd rather keep my money than give them another try. read more

Natural Chicken Grill - Chicken Shop Near Me - Miami, Florida

why don't they ever answer the phone? ordering for pickup is basically impossible. quality has gone down in the last couple of years for sure. read more

This was one of my favorite locations. Now I will never go back. Too many restaurants are using Covid-19 as an excuse to lower there standards and quality. This place has chosen to no longer offer Orange Sesame sauce, It also has stopped offering Snapple in the Glass Bottle, and a poor selection of Snapple drinks as well. These were two of the main reasons I went there. Also, they selectively answer the phone sometimes not at all. My advise to the owners. You need to offer the products that make you different and better. I will miss this place. read more

I have to agree with some of the earlier reviews; drinks running out, line to order your food, and the one sauce. But I was fortunate to arrive and walk straight up to order my food, I asked the cashier about the different sauce flavors and she was very helpful and even let me have an extra sauce to try, although I did not have a drink from the fridge (since I'm on a water hype) they did have some drinks running out; the snapple was tempting. I had the Latin chop which includes your choice of rice (yellow, white, brown), the delicious grilled chicken, your choice of black or pinto, with lettuce and tomato. Very good new place for me, I will be coming here more often. read more