In recent times, wait times have been a bit longer than your usual CFA but there have been signs giving customers a heads up. What I appreciate about this chick fil a is their dedication to customer service. Shout out to one of the cashier's (I forgot her name, kind, wiser in age, lady) offered me a cup of ice when i mentioned that I still had water left in my bottle as I spoke about on-going my bike ride. read more

I found this in my breakfast this morning, could someone tell me what the hell is this read more

Chick-fil-A - Hash Brown Scramble Burrito - Fast Food Near Me - Manassas, Virginia

Not bad at all, slow drive thru sometimes but still get my orders right. I appreciate that.

Went through the drive through. The gentlemen that took my order did an outstanding job taking my order and making sure there wasn't anything else I needed. Food was good also and excellent service . Chick fila never desalienta also it was quick didn't have to wait at all for my food. read more

The Seats are so sticky they probably haven't been cleaned in 20 years lol. Theres a bunch of little kiddos in that stupid smelly playground thing all screaming. If you're gonna eat here go through the drive through but I don't recommend it the food is just meh. Also the fact that they're closed on Sunday makes me so angry!!! Like literally every other fast food restaurant is open then it's so dumb. read more

Worst that I've ever experienced. The order took forever. Then waited another 10 minutes for the drink. Horrible

My normal location but today was horrible. Waited 15 mins to get through drive thru and lady giving out food could care less. No apology no come back and see us. I will go to another location read more

The grilled maple pepper bacon sandwich has a really good smell to it and looks better than the stock photo. Delish!! read more

Chick-fil-A - Grilled Maple Pepper Bacon Sandwich - Fast Food Near Me - Manassas, Virginia

I don't normally review fast-food drive-thrus, but Chic-fil-A deserves some attention because of the flavor of their sandwiches. Expect to wait 10-15 minutes for your order due to its popularity. It's a bit expensive for a regular visit, but occasionally, it's worth the price tag. read more

This location only offers drive-through with food delivery services being exceptions (curbside pickup). During rush hour the lines (two order lines merging into one pickup line) can go outside of the parking lot and into the shopping center streets. Despite the long line of cars, I did not wait too long for my food. Everything was well packaged. I decided to try out the new sandwich, Grilled Spicy Chicken Deluxe Sandwich w/Colby Jack cheese, less the veggies and a different bun. I would definitely recommend this sandwich. For someone with a low/medium spicy tolerance, the sandwich definitely has a kick to it although the heat isn't unbearable. The cilantro lime sauce is provided separately and pairs well with the sandwich although the sandwich is well seasoned enough that I could eat it without the sauce too. read more

Chick-fil-A - COVID Update: drive through only (curbside pickup only for food delivery services) - Fast Food Near Me - Manassas, Virginia

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I was just in Chick-fil-A for lunch had a spice chicken sandwich, with drink,and fries, very good, when I was finished with my lunch, I decided I wanted an ice cream cone, got rid of my trash and went to the counter stood there for a couple of moments With no one waiting on me yet, a Hispanic lady walked in behind me, walked up to the counter, and a Hispanic lady behind the counter, walked over to her immediately and took her order. So I guess if you're not Hispanic, you don't get waited on right away, so I waited about a little over five minutes and decided she was not going to wait on me so I left, pretty poor Service. read more

Went to get soup for my family and got two chicken tortilla soups. Soup was fine but was left with no utensils or toppings. Why have a chicken tortilla soup with no tortillas? Absolutely horrible.... Come on Chick fil a, I expected better than this. Smh... read more

Chick-fil-A - Chicken tortilla soup - Fast Food Near Me - Manassas, Virginia

9:55 they didn't took my order they said were closed and then I was in the drive-through they were still working like damnn read more

Chick-fil-A - 9:55 they didn't took my order they said were closed and then I was in the drive-through they were still working like damnn - Fast Food Near Me - Manassas, Virginia

I've always had a great experience at this Chick-fil-A and the sandwiches has always been very fresh with a very juicy thick chicken patty. Weather I've ordered the deluxe or the regular sandwich the Patty has always been thick and juicy. The drive-through employees are nice and friendly, especially the ones at the window that hands you the food. This location does have a long line during lunch and dinner hours, but if you go before then it's pretty quick and there's sometimes no line even. read more

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Love this chick fil-a so much! The food is always super hot and nice. I never had a problem with these lovely chick-fil-a workers. I love their positive energy!! I never have to wait for my food. When I go to dine in they always come to check up on me to see how I'm doing which shows me that they care :) they offer refills for free! read more

They should provide a class to other drive thru places in drive thru efficiency. If there's one thing they have down pat, it's how to make a drive thru work seamlessly. What they lack is quality control inspection of what they are handing out the actual drive thru menu. My cookies and cream milkshakes could have been renamed messy milkshake, with no whip on it at all, it was running down the sides of the cup and from under the rim of the cap. When I asked for another cup to contain their mess, the young lady looked at me like I ad a million heads! How am I wrong for asking for another cup? No one wants a sticky cup, that's just gross! The fries were hot and tasted fab! The key is to ask for them with no salt so if nothing else, they will always be hot. I've been here several times and by far this is the first non four star experience I've received, maybe it was the milkshake, maybe it was the rain but I did miss hearing them say "my pleasure!" Maybe today it really wasn't a pleasure for them either! read more

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I came in for an ice cream cone today (March 20th), the girl taking my order, whose name I saw was violet, started looking at me up and down which I didn't really pay much attention too, what bothered me was that when I tried to order I tried to be all respectful and greet her with a smile. She cut me off with a rude and abrasive tone and said "for here or to go" nothing else. When I asked to scan a rewards code she rudely said "for what?" In a tone, and when I told her it was for my cone, she looked down at the screen and didn't say anything else, I had to scan it myself. If I didn't know where to scan it, I would've never known, she never said anything like "scan here when you're ready" only gave me a small gesture, no words. When I got my cone from her I tried to be polite and say thank you but she avoided eye contact with me and turned around without a word. I get people have their days and I would understand and have patience, but I saw she was greeting and smiling to other costumers unlike what she did to me. This has never happened to me in ever at this location and the service is usually great, but this time was just sucky and ruined my mood. Ice cream Cone was good though! read more

0/10 this location lacks just about everything. they rush you through the lines. they don't give you a second to even check your food before asking you to move up and today hashbrowns for a 3rd random time were cooked to CHIPS. literally crumbling. so overcooked and when called I was told I had to come back for a refund to drive back out my home because they can't do a partial refund on a receipt. the manager Katie lacks proper skills to manage and refused to give me her name for several mins before me demanding it from her. she should never have a leadership role. I will never visit here again after I go and get my little refund. because taking advantage of your customers is a big no for me. and the food is never consistent. read more

My family and I have been going to this location since it's closer to us, but recently the staff have been being very rude to us. They always seem to have an attitude for no apparent reason whatsoever. I get it, I used to work in fast food, but I still wouldn't treat the next customer that rudely and be giving them an attitude just because. That still doesn't give you an excuse to be that way. A specific employee, I believe his name was Conver or Convor, made a very offensive comment to us. Mind you, we mostly speak Spanish, but obviously we talk English too. This time my mom was ordering, but she was just asking my dad what he wanted and then that's when that employee started making sly comments. Saying, "I have learned many languages and I've learned that English isn't that hard". He was very disrespectful to my parents, mind you, my father and mother understand English and just only have a little hard time with some of the pronunciation. But right from the get go, this employee was being extremely disrespectful to us, even tho I tried being nice and respectful. He had tried saying that comment in a low voice, so that my parents wouldn't hear him. But my sister and I heard him pretty well, he was just an arrogant piece of trash and rude person in general. He then got mad that we talked back to him with the same attitude that he had been giving us. My parents and especially my mother, can't stand being disrespected like that. We will not be visiting this location anymore! If I could give it a lower rating than a one star, I would! read more

What a disappointment! This is my 4th coming to this location, there is always something missing. But this time I cannot believe this they missed my entire order, I paid for something that Is not even in my bag, what a true deception. I order Two chicken sandwich and 3 piece strips All I got was 2 orders of chicken strips This is unacceptable read more

Too tasty not to mention.. my pups really enjoy the chicken sandwiches, but they don't like the fries; personally, I enjoy the vanilla milkshakes, they are delicious! read more

Its quick and consistent. The biggest problem with Chick-fil-A is that it's super popular now and the lines in nova are starting to get crazy, especially for lunch time. Don't get me wrong, I go, and its worth it, and they do things to optimize the line, like having someone stay out in front who takes your order super early, but you will still spend 5 to 10 minutes in line if its around a peak eating time. It's hard to beat that chicken though. Especially with their sauces. Let's talk about their sauce, because that's where they really differentiate themselves from everyone else. I highly recommend you grab some barbecue sauce from them, or their standard Chick-fil-A sauce. Both are fantastic. You can also get some honey barbecue sauce in a packet, which is a little known fact. It's also fantastic. If you are one of the few people in America who haven't tried Chick-fil-A, I recommend you get over to one and try it out. read more

Chick-fil-A - Chick-fil-et drive through - Fast Food Near Me - Manassas, Virginia

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Really amazing customer service! Staff was all friendly, and the food was great! The drive through line could have been quicker but other than that all was well! read more

Bad customer service! The teenagers were being very disrespectful, one specific young lady tossed the food at me with a very disrespectful manner. also the fries were cold and added way too much ice when I asked for light ice. read more

Was hoping there was a " no star" so I could give this location! Placed my order for 3 combos , I confirmed with the lady who took my order and re confirmed before picking it up . Came home, about 10 minutes away, ready to eat , my 12 pieces nuggets are missing and the fries they give with my other combos are chopped up in small pieces ! Called to let them know my food was missing, no ones there to address my concern, instead I'm asked to leave a message so they can call me when they are free ! What a joke read more

Chick-fil-A - My side of fries ! - Fast Food Near Me - Manassas, Virginia

Was great location prior to the remodeling. It has been excruciatingly slow since. Was great before all the changes. Food is still the same at least. If you're in any kind of rush don't bother going read more

My experience here was a flop. Not a SINGLE person working here told me "My Pleasure"? It's 2024 folks. NO CHICKFILA SAUCE? A Lemonade? Get it together. . read more

Diet lemonade...Ahhh Yes, it's the healthy choice...just drive thru and drink in the goodness. read more

This concept is AMAZING! Food is great and the guest service is TOP NOTCH! They drive thru is one that every restaurant should model. It is speed and efficiency at its best. The breakfast burritos are incredible and addicting. I'm a loyal guest and it's MY PLEASURE! read more

Customer service while ordering at the drive through was excellent. On a Friday night around 6pm I knew when the line was moving so fast Chick-fil-A compromised the quality of their food to keep the line moving. The chicken sandwiches and nuggets we ordered was stale and over cooked (extra crispy) on the edges. I shall not be back to this store located in Manassas, Virginia. On a positive side the ice cubes in our drinks didn't melt by the time we picked up the order ("W") read more

Extremely disappointed in what I saw today, multiple children shivering in the cold working outside in 3° weather. How is this behavior acceptable? When I asked the young girl who took my order how she felt working outside she told me her hands felt NUMB after just 10 minutes taking orders. Disgusting behavior. read more

Everything was good except the portion of fries they gave me. I ordered 2 large fries. The absolute worst portion of fries i have ever received from chic fila. I took a picture of one, the other one was less, but had already been eaten out of. Pathetic portion, I have no idea how you did this on both my fries unintentionally. The picture is with no fries eaten out of it and the other one had less. read more

Chick-fil-A - Fast Food Near Me - Manassas, Virginia

I'll start off by saying their customer service is great when taking your order, but everything after that is mind boggling. For fast food or any chickfila service, it is very slow. Not to mention, everytime I go here they mess up my order; It never fails. I will be going to a different chickfila from now on. It's just really frustrating when you're craving something and you put in a mobile order to make sure it's right and they still end up messing up the whole thing. I should not have to turn back everytime because my order is wrong. read more

Very disgusting, I asked for ranch dressing which it was expired I took one taste and I felt very sick and wheezy the rest of the day.Wont be back to this location. read more

Chick-fil-A - Fast Food Near Me - Manassas, Virginia

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I check my order but never did I think I'd have to check rushing on my sandwich. I ordered a spicy chicken sandwich. When I got him there was nothing in it but pickles. It didn't have any lettuce or cheese. Damn. Dry-a$$ sandwich! read more

Chick-fil-A - I got robbed of condiments! Chicken Sandwich Deluxe - Fast Food Near Me - Manassas, Virginia

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I've gone here for a few years but lately they have been disappointing. The last couple of times they have forgotten part of my order. I always have to double check and the last four times I had to go back. read more

3 stars may be too high since they forgot my husband's Chicken Club sandwich. It was a fairly large order, family of five. And I couldn't check to see if it was correct as there were lots of cars behind me. But you can bet I will next time. This happens at this location about every six months. read more

Jay makes you feel like family when he takes your order. Great customer service, keep it up my man!

Worst chicken sandwich in town. Everything is over priced and customer service is terrible.

Chick fil a has a very good taste to the fries and the sanadwiches and very juicy and tender and the milkshakes are the best out of all