Hooooo Hummmm.. - This is for Chic-Fil-A #04028 - Gainsville - I always say, "Everyone is always so nice at Chick-fil-A!" Well, today I was proved wrong! Starting, the (no-greeting) drive-through attendant said, "Let's move up.... (referring to forwarding the car) - I said no problem (as he walked beside me) ... he then added - If we don't, we will get in trouble!! Oh goodness... no one should feel that way! A Simple #1 order that wasn't so simple... In the drive-up window, they confirmed my name, handed me the order, and I asked, "Are there 2 Chick-fil-A sauces & one BBQ in there?" She didn't even look; she said, "Yes!" So I decided to look anyway... Nope, there were the two CFA sauces; so I asked for one BBQ, she (with a smirk) handed me one. Then, I noticed there were only two napkins in the bag (everyone knows you need one or two napkins JUST to deal with opening the condiment containers!), I asked her for some extra napkins.... she handed me TWO... (Only two?) I giggled and asked. "Is there a shortage of napkins?"!! She didn't know what to say! I drove away. There was no way I wanted to have a conversation about napkins! THEN ... I opened my bag... I wanted (& ordered) extra pickles... didn't get them! There were only a few waffle fries, as one large one was blocking the container (which had never happened before), and they were VERY greasy (time to change My drink... well, it was supposed to be a CB Lemonade, but they gave me a CB Sprite instead. I don't drink sodas! First, it's a terrible location to maneuver in/out of, and it's the LEAST friendly location I have EVER experienced! Take care of your employees, and they will take care of your customers... and the gratitude will flow in a circle. read more

Passing by and decided we would have chic fil a. Today was a major miss. Sandwich and fries along with the nuggets were cold. Not cool. Served cold. Super disappointed. Store wasn't very clean and it wasn't overly busy. Talked with the manager and obtained A refund. read more

Scarcasting and rude staff event at the management level. Literally charging people more than they should and not caring. read more

Everything I h had at this Chic Fila was fresh and hot! The staff were the most sincere, especially Brenda whose customer service was 10/10. Cannot wait to come here again. read more

Not a good place they can't offer a cheap chicken sandwich like other Chick Fil A's just a " discount" on Veteran's Day Nov 11.2025, shout out to Chillis for the wonderful recognition and perfect burger and fries read more

Super delicious food!! Amazing service! Has a play place for kids too! Cozy, comfortable, and inspiring vibe! read more

Chick-fil-A - Chocolate Milkshake - Fast Food Near Me - Gainesville, Texas

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Everything, the food was not good. I was waiting in like to order and the cashier helped the person behind me completely ignoring my, "i haven't been helped yet." read more

#54/2022 So I got stuck up in the Gainesville Texas area decided to park at the QuikTrip Had one meal there but decided for something different a little bit of a walk for me with my circulation but I made the journey over to Chick-fil-A. The reviews were fairly positive for the most part showing that it's definitely one of the better ones. I walked in and looked around and noticed that they had a very nice dining room very large there was a playroom for the kiddos and I was greeted as I walked in pleasantly by Cadence. I stepped to the side let somebody else order in front of me cuz I said I needed a little time to decide what I want. I went with a chicken sandwich meal original not spicy minus the pickles got the honey mustard sauce to put on it I didn't really want any waffle fries today so for a buck 46 more I went with the mac and cheese. I also found out you can do nuggets separately if you don't want a 12 or 8 piece I tried to grill now gets with the tree for $55 a piece for a buck 65 not bad and a Coke Zero. I sat down after I got my drink they bring the food out to your table and the food came and I opened up the bag with the chicken that was nice and hot very good little crisp on it. The nuggets are kind of cool it's like they take a chicken breast and just rip them apart in the Nugget size grilled I think next time I come back though I might get a grilled chicken sandwich cuz they were really tasty. The reason I'm holding back five stars though and four stars on this first visit is the macaroni and cheese was starting to get a little old I think. it was good, but there was like hardened cheese thrown on top that you have to kind of mash together and it was just sort of well okay. Coke Zero taste good All in all it was nice experience it was worth the walk and I probably would do it again if I got stuck here for a day. Although I have to say the dining experience definitely stood out among a few other Chick-fil-A's I've been to but I really haven't reviewed. This is a franchise with an operator by the name of Michael Clarke according to my receipt. keep up the good work. Staff was pretty good and a whole lot more. read more

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Okay, this location took it one step further than others I've been to. And I really didn't think there was a way for that to happen since CFA is already top notch! They gave us sanitizer wipes with our drive thru order! I know they have these inside, but we've never gotten them in our drive thru order before. So kind of them! The servers were friendly, accurate and speedy, as always. Our chicken sandwich tasted hot and fresh, fries did too. Full tummies and absolutely no complaints! Great job! read more

Chick fil a is great especially this location off I-35 north exit. The establishment is always clean and the customer service is top notch. However I do have a small complaint I paid $1.30 extra for Mac and cheese and it was hot and to top that off my container was partially filled. It's frustrating to pay $12 for a meal and feel like you didn't get value or taste right. I've been here before and never had problems. It's a first. Hopefully in the future things will be better! read more

Chick-fil-A - ows a woman standing in front of a menu board - Fast Food Near Me - Gainesville, Texas

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Denison location!! Wow so slow and the food is cold, terrible. This is breakfast and lunch time. Workers are ok but different from the Prosper location. Service is slow. read more

The worst Chick-fil-A I ever been to the fries were nasty. They were so soggy. You can squeeze the oil out of them.!! I didn't drive back because I'm like 10 miles away from them. we threw away the fries!!. I'm never going back. read more

Overrated. Hit or miss. One time the food was pretty good which made me come back, the second time the food tasted weird and ultimately gave me an upset stomach. Kids couldn't even finish it either. read more

Great service, and delicious food. employees are all so sweet. Definitely would recommend

Stoped here on the way home to S Texas. Buns were a bit stale and they forgot the ketchup and sauce we asked for.

We had dinner here last night quick service let us know when we ordered it would be a few minutes for our strips. I left my purse hanging on a chair and didn't realize it until this morning called first thing and yes they had it picked it up nothing missing thank you so much Rory the manager and all employees and honest customers read more

Ordered chicken nuggets meal. Nuggets were the smallest i had ever seen. about the size of a quarter. Soggy and too salty and also ordered french fries but got soggy waffle fries. However the staff was very courteous and expeditious read more

Chick-fil-A - Small nuggets - Fast Food Near Me - Gainesville, Texas

Can't believe I get home to find out my drink took two sips before it was finished, it was filled to the top with just ice... I'm a former fast food restaurant employee, and it does not take a genius to fill the cup with my beverage and not simply ice.. I wanted sprite not ice water..... And they forgot my Polynesian after they asked what type of sauces and I said "Polynesian and chick-fil-a sauce..." There was only chick-fil-a sauce.. Y'all can do better than that... There was no line too... read more

So far so good! I've been to this Chick-Fil-A a few times now, and I can't believe it was just recently opened. The workers are obviously still learning how to run everything, but service is STILL fast and smooth and courteous. The building is very nice and open inside with a big dining area, the parking lot is spacious and easy to get to from either highway 82 or interstate 35. The drive thru is seamless with the workers taking orders in person, it's so much easier than a speaker system. Overall, I'm so happy to have this in Gainesville and even happier that it's being done right. read more

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Food was good fast friendly service. It was very packed when we went but didn't take long to get our food.

This is Chick-fil-A, God's chicken. Do I need to say anything else. I absolutely love this place.

Great food as always but as the guy was putting whip cream inside my shake he was two knuckles deep into my cup without his gloves. I'm not a Germaphobe but I also don't know those hands read more

This is a great place to stop by on your way to your destination, either to work, to home, or continuing your road trip to another state. They do get busy but they always take the time to make sure the food is fresh and tasty. We keep an eye out for Chick Fil A's when we travel because we know they are a good choice. This one was no exception. We got the number 1 regular and number 1 deluxe. Both were excellent. Great choice for fast food. read more

Very good food ,love the spicy chicken,frosted coffee and cookies .. sooo yummy and delicious food will come back alwaysvery good customer service and they always greet customers ..good job to everyone read more

Chick-fil-A - Outside area - Fast Food Near Me - Gainesville, Texas

I'm not sure what they did but their chicken strips are finally not tiny pieces of stripped chicken! Woo HOO! Service here is great, lemonade is awesome as usual. Any time we are headed to OK, this is the Chick-fil-A to stop at. read more

Went to this business for a regular CFA sandwich during breakfast hours. Was informed they will not make a regular sandwich during breakfast hours. This is the first Chik Fil A restaurant that has failed to cook a regular sandwich for me. This is apparently a new restaurant as there may have been only 4-5 customers in the dining room and maybe 2 cars at the take out window. Luckily there was a Whataburger next door that had no problem making me a fresh burger for my meal. Restaurant was clean but the counter girl could use a refresher in customer service. read more

If I could give a negative star for this review I would. I have never been so disrespected in my entire life as I was by on of the employees at this location. A young woman named Mackenzie was so disrespectful as I was ordering my food and asked for a second to think. As I asked for some time I hear her turn away and start calling me many vulgar names because I wasn't ready. I love chic fi la but won't be returning to this location any time soon read more

My go to stop on 35 north of Denton! Clean, quick, and fresh. I'm glad there's a convenient stop now.

Fast friendly service. Love love love the food here. Great employees as well. I am so glad that we finally got a Chick-fil-A in Gainesville.

Manager was really nice and the staff was organized ready to take 30 orders. Thanks for the hospitality

A five-star fast food chain and location. Their chicken sandwiches and salads are the best. Also they are fully staffed each of the three times I've been there this week. They built out the parking lot so it is very easy to get in and out. And their famous "my pleasure" service is without peer in the fast food industry. read more

Best fast food option in Gainesville! As always courteous employees, fresh food, and clean inside. Owners are a sweet local family which makes it even better! We waited many years for a Chick-fil-A and it has not disappointed! read more

Amazing this is great this chicken sandwich and nuggets are just amazing I lot it it's delicious I have never had a bad meal there the whole time it's been there it's amazing read more

Nope not good.chicken tough.Lacking sauce on all 4 sandwiches. Forgot the dipping sauce. Such a let down was so glad they were coming to Gainesville then pow! Food was gross not like any other chick filet I have ate at. This was the 2nd screw up. Out of chances now. read more

Oooooommmmaggahhhhhhhh, this Chick-fil-A is hands down the best ever! I've eaten a lot of Chick-fil-A in my lifetime and have never experienced a meal so fresh and steaming hot like this before. Keep up the good work people. read more

So happy to finally have a Chick-fil-A in Gainesville! Have yet to have a bad experience! Food is always en pointe and the employees have been kind and efficient. I think I'll go get some right now! read more

Took our volleyball girls to Chick Fil A tonight and they were beyond amazing!!! They had all the food ready since we called ahead but went above and beyond by writing encouraging and sweet things on all the girls bags! Will definitely be bringing them back there whenever we have a game or tournament out that way. Which includes this Monday night! read more

Came here for a late lunch/early dinner today. The place is clean, employees are friendly and food is great (as usual). As we were eating, there was a young man sweeping up. A supervisor walked past him and said "You're doing a good job, buddy." That told me a lot about this place and warmed my heart! This Chickfila is top notch! read more

Love, love, love this place! However, we showed up today for national cow day, wearing stuff that had Hereford cattle on it because we are in the beef cattle business and raise Herefords. Showed what we were wearing to the cashier and she gave us the look that our cow stuff did not count towards free food.. Because, I guess we didn't have on Holstein cow stuff, no free stuff for us! Holsteins are their logo and are great great cattle for dairy products, but in reality they contribute very little to the meat supply..Beef cattle do that.. Granted the poor chickens get it in the neck at this place too, and like them we did not have any luck with our agriculture products today. read more