1 Star Very disappointed with this location. The service was poor and the food had absolutely no flavor. I ordered the French Dip sandwich and was told they were out of Swiss cheese, but if I wanted a different cheese I would be charged extra because it didn't come with it. That made no sense at all. The au jus was terrible. It tasted like plain black water with no flavor whatsoever. Between the service and bland food, this was easily one of the worst Schlotzsky's experiences I've had. $35.00 later we left and to never to return read more

I'd give this place a ZERO if I could. The person taking my order with a thick foreign accent was so abrasive and borderline rude told me to slow down three times while taking my order and still got the whole damn order wrong. $30 bucks for TRASH. It wasn't toasted cheese not melted I asked for No mustard it was loaded down with mustard. Close down if you're not going to produce product that is over priced. read more

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Very slow drive-thru service had us pull forward and park for a kids meal. Then didn't give us the juice that comes with the meal. They were also out of fruit cups at 2pm. read more

Traveling and ordered the avocado chicken Cobb salad. Got half way down the road and started eating and bit into something that froze my sensitive teeth. Then again, I go through the salad and see the boiled eggs are frozen solid. Called the store and spoke to manager and Frieda said that's what corporate tells them to do and they do what corporate tells them to do. Even allowing the eggs to that delivered a horrible texture. Called corporate and all they could tell me is that they would put in a "request" for a refund. Save your money. Go to Jersey Mikes, subways or Quiznos read more

Schlotzsky's - Old and wilted lettuce - Pizza Near Me - Gainesville, Texas

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We stood at the counter for at least 7 minutes trying to order. The lady asked me over 4 times which combo I wanted and kept asking what size drinks me and my boyfriend asked for. Then she had to restart the entire order for some unknown reason. The food was decent, but not impressive or anything. Then the ambiance was very boring and unwelcoming. Cute, rustic decorations I guess, but there was no music and the tv's were showing the Roku lobby screen. It was too quiet and I was uncomfortable the whole time. read more

The worst $17 dollars I've ever spent! I ordered a veggie wrap and it was a big soggy pile of mush and swimming in ranch. I think a blind person made it and cut the vegetables! 0/10 I won't be back! Waist of money! It was inedible! read more

Schlotzsky's - I ordered a veggie wrap and it was a big soggy pile of mush and swimming in ranch. 0/10 It was inedible! - Pizza Near Me - Gainesville, Texas

We ordered salads around 2:00 on a Saturday. Only one other customer there. 30 minutes later we were still waiting so we asked and they hadn't even started working on them. They were apologetic and gave us a refund. Not sure what happened or why the girl who took our order didn't notice we never got our food and didn't check on it for us. read more

Went in around 2 o'clock on a Thursday, only one customer in the restaurant, ordered the roast beef smoked cheesy combo, and my wife had a salad. When they brought the salad to the table, it had two containers of the ranch dressing and only each was about half full, so my wife asked for more and we were told there would be an extra charge for that, come on at least fill the container up for the original order. My roast beef was quite fatty too. Also, there were several dirty tables. Found out, they do not offer the pepperchenini s on the side any longer either, I have not been to a Schlotzsky's in a long time, but was traveling and thought we would try it, I am disappointed . read more

Schlotzsky's - Dressing - Pizza Near Me - Gainesville, Texas

Food, had a sandwich and bread was awesome of course. Broccoli cheddar soup was pretty good. Service was great, counter girl was very nice and helpful. Ambiance...it's a sandwich shop ‍ read more

Ordered online, it said pick up at 12:14, it's 12:38 and I still haven't receive my order. They're out of multiple drinks in the soda machine. The staff seems overwhelmed by the 10 people waiting for food. read more

food was great as always, and the service was amazing! the tall skinny fellow (Demy i think?) was extremely jovial and enthusiastic, will definitely be coming back here! read more

The girl taking our order had a hard time ringing it up in drive thru. Had to go inside to get my drinks and chips. Sandwich fell on counter by the register because it wasn't wrapped. I was trying my hardest to be polite. I mentioned the counter mess to the girl so they could clean it up or I could have in front of customers. She called the manager I assume to the front to tell me off, thought I was being bossy. I wasn't, trying to help them out with customers not seeing a mess. Had to tell them 3 times what I needed on the sandwich, while waiting seen a roach on the floor by the kitchen and had to tell them 4 times I was missing 3 sweet teas. Left they were unsweetened. Won't be back! read more

Had a duplicate charge 3 months ago. I talked to owner and was assured refund. 30 days I started trying to get corporate invoked. manager finally called but demanded I provide proof despite the fact it was on my online account and owner had already assured of refund since she was at the window when duplication occured total of 90 I advised further effort was not worth it I truly feel I am being discriminated by corporate and owner read more

Schlotzsky's is normally one of my favorite sandwiches. Sad to say last couple of times I've not been real satisfied as sourdough bread has been so hard around the edges you can hardly bite into. And to ask for small changes such as no tomato but add onion is hard to follow. To ever get a dill pickle spear added to your order is ALWAYS impossible. Still like my Schlotzsky's, just wish my order was more what I was expecting. read more

They were really busy with drive through and online orders but they were attentive and quick. all food was great!

We were next in line and it took 5 minutes for them to take our order. Then took over 25 minutes to receive our order of 2 sandwiches. One of the sandwiches was ordered without mayo and it had mayo. Was not worth the wait. read more

Traveling and decided to swing by since I haven't had this food in forever. Immediately walking in I was politely greeted by Gabby. The tables were clean along with the drink station. My order took less than ten mins to receive and was correct! read more

I had two previous orders for pizza that weren't quite as hot as they should have been. I mentioned it today and received the best pizza you could ask for. Service is always great and super friendly . read more

So slow waited 25 minutes for a turkey sandwich and I left whenever I overheard a argument coming from the kitchen of a cook saying he doesn't give a F*ck about the customers read more

This seems to be a new restaurant. It's very clean and nice. The staff was really friendly and took our order immediately. They delivered our sandwiches to the table which was nice. We both got The Original. The perfect sandwich in my opinion. They did not disappoint. It was fresh and hot and delicious. Very nice little restaurant. read more

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The worst Schlotzsky's i've ever been too. I asked for jalapeño bread on the original and add turkey. Ordered an additional sandwich on jalapeño bread also. Both sandwiches were on sourdough and they did not add turkey. I even asked before i left if they were for sure on the right bread as two days before that i went through driveway and got wrong bread twice! The owner proceeded to call me a liar on the phone and refused to make it right. Needless to say i will not be going back to this location. read more

We eat here quite often because they 1. Have gluten free items 2. Employees are very conscious of preparing gluten free items properly 3. Everything we've had has been great! read more

Since discovering their pizzas, I am hooked! Sour dough crust, generous toppings. Do yourself a flavour!

Great food, great service, great experience at this location. Super friendly and helpful staff and custom ordered sandwiches were made to perfection. Restaurant and restrooms were clean. It's so nice to find a location that cares like this. Thanks for a delicious meal and awesome service! read more

Our last time going to Schlotzsky's. We have given them 3 chances to make a good pizza. They have yet to make it right. It's the same girl that works there and has a terrible attitude. Their pizza is terrible. I ordered a veggie supreme. It had too much cheese, a few tomatoes and a couple of thin slices of onion. that was it. I sent it back and she tried to tell me it was a veggie supreme I demanded a new pizza. I got the new pizza and it still wasn't a supreme. A few more tomatoes. Nothing you would expect on a veggie supreme. Few onions, a small amount of black olives, not even spread around the entire pizza. No mushrooms, bell pepper. I even asked for extra vegetables. Nope. My husband got a meat supreme with veggies and extra pepperoni. Hardly no meat, no vegetables, no extra pepperoni. It was mostly cheese. I can't prove it but I think they use fake cheese. It was awful read more

Wont answer drive through during business hours... Can see staff inside but won't wait on customers!

Stay away from this piss poor location. They denied me service because I was not wearing a mask, even though there were 2 employees in the back making everyone's food who were not wear masks or gloves!!! I contacted the manager and they did absolutely nothing about the employee and asked me to leave. read more

The first time I went, I just ordered an original. It only had one tiny tiny slice of meat , the rest was lettuce. It cost way too much for no meat. So today I decided to get a meatier sandwich no matter the cost. I got the beefy, cheesy, bacon. It definitely had more meat, but unfortunately it was so disgusting I couldn't eat it. It was so fatty and greasy and had an awful awful taste. I give up!!! It was $8 bucks too. HORRIBLE. I can get a good burger AND fries for that price next door at Chili's. Schlotzkis is GROSS & EXPENSIVE!!!! Not worth one star! read more

This is a very nice, new location, and it's really easy to access from the highway. I had never tried Schlotzsky's before, but it was good! I had a small original sandwich and it was great, I can't believe how big the small was and I don't even understand why there are two larger sizes, but OK. I really love the drive-through, too. I'm not a huge fan of how expensive the menu is. It's definitely nicer than fast food and the food is much better quality so it's worth the price, but it's as expensive as going to a sit down service restaurant. I guess it's the same level as like a Panera or Corner Bakery, but with less options. It's crazy that you can't get a Cinnabon before 10 a.m. read more

It was almost closing time so I guess they decided to put 2 pieces of chicken and also leave the edges almost empty? read more

Schlotzsky's - California Flatbread - Pizza Near Me - Gainesville, Texas

This place was great the food was good the service was fast. The dining area was fairly clean. The bread was fresh as was the vegetables. Definitely will eat here again. If you want to see a bad Schlotzsky's go to Weatherford. read more

I spent $11 on lunch and it was the worst food I have ever had! It had so much lettuce on it and mayo on a caperese sandwich. The soup was worse than Campbell's. read more

Schlotzsky's - Pizza Near Me - Gainesville, Texas

Hit or Miss big time. Old bread or fresh bread, correct order or wrong order. Don't be a regular because they will remember your order....just not the right one and you will have to go back and get it corrected. Every. Single. Time. If you order a medium watch out they will sneak a small in on you. They are very sorry, and so am I. I went every day and after two solid weeks of wrong order I'm out. I mean why take someone's order just give me wtf you want. I mentioned it after third time and time after time wrong, nasty, old and occasionally a good sandwich. Not sure how Covid could have made the sandwich maker unable to make a decent sandwich but 100% they are trash now! read more

Love this place. The food is excellent. Fresh bread and yummy Cinnabon's. The decor was cute rustic. If you only go to the restaurant next door you don't know what you are missing. It was clean and the staff was friendly. read more

We stopped at this location traveling back from Oklahoma. I ordered what I always order at Schlotzsky's, the turkey bacon sandwich on their gluten-free Udi's Bread. They had it out in no time and it was hot and delicious along with the chips and drink. I am unable to digest wheat, so I value the Gluten-Free option Schlotzsky's reliably offers at all their locations. The floor, tables, drink counter and restrooms were clean which is worth a lot. read more

Good food, bad service. Food was made incorrectly and was told to keep the food and to drive back up to the store for replacement. When I arrived I was told that managers made the meal so there couldn't have been a mistake made. They refused to give me the replacements because of this read more

I was really disappointed the first time here. They didn't put any onions on either of our sandwiches. But i cut them some slack since it was their first day. I went back a week later and onions were on the sandwich but there were very few. Plus both times the soft drinks were about as weak as I've had. I just don't understand why they'd be so stingy with the cheapest items. If I could give them 2.5 stars, I would. But since I can't, they get 3 stars. read more

Schlotzsky's - Pizza Near Me - Gainesville, Texas

This is an overpriced restaurant if you are on a budget I don't recommend this place but the food is good and all but their staff can sometimes be rude and you overspend too much at this place. The food needs more flavor and they need to have a better staff. read more